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KACE Systems Management Appliance (SMA) vs Kaspersky Endpoint Security for Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
KACE SMA increases efficiency and productivity, offering rapid ROI by streamlining operations and reducing time, costs, and staffing needs.
Sentiment score
6.3
Kaspersky Endpoint Security offers strong ROI through breach prevention, data integrity, cost efficiency, and reduced need for administrative staff.
The return on investment is seen in the quick access to information, good inventory management, and efficient systems management.
Avocat at Star Boxes India Pvt Ltd
 

Customer Service

Sentiment score
6.6
KACE SMA support is praised for its expertise and 24/7 availability, with occasional room for flexibility improvement.
Sentiment score
6.8
Kaspersky Endpoint Security for Business offers satisfactory customer service but some users seek faster response times and improved expertise.
I would rate the customer support for Quest KACE Systems Management Appliance (SMA) as a 10.
Server Administrator III at a university with 1,001-5,000 employees
The customer service is very good, providing quick customer support in Spanish.
Avocat at Star Boxes India Pvt Ltd
I would rate technical support from Kaspersky a nine out of ten.
Group CIO at Thal Industries Corporation Ltd
The technical support from Kaspersky was very responsive.
Security Solutions Architect at Systems Engineering of Egypt
 

Scalability Issues

Sentiment score
7.2
KACE Systems Management Appliance efficiently supports various organization sizes, excelling in integration, scalability, and comprehensive network management.
Sentiment score
7.2
Kaspersky Endpoint Security for Business is scalable, supporting thousands, with mixed reviews on updating and network management challenges.
The product is very scalable as it supports 10,000 thousand endpoints with just one appliance.
Avocat at Star Boxes India Pvt Ltd
We have outgrown the size of one KACE appliance and are now running two.
Server Administrator III at a university with 1,001-5,000 employees
Any endpoint added to Active Directory can be detected by Kaspersky Security Center, which can then push the agent onto it.
Security Solutions Architect at Systems Engineering of Egypt
Both scalability and stability of Kaspersky Endpoint Security for Business are solid.
Group CIO at Thal Industries Corporation Ltd
 

Stability Issues

Sentiment score
8.1
KACE Systems Management Appliance is praised for its stability, reliability, and efficient performance, with swift recovery during incidents.
Sentiment score
7.7
Kaspersky Endpoint Security is praised for stability and reliability, with occasional performance slowdowns but generally positive user ratings.
There have been performance issues during scanning, causing the PC to respond slowly.
Security Solutions Architect at Systems Engineering of Egypt
 

Room For Improvement

KACE Systems Management Appliance struggles with scalability, usability, customization, integration, image deployment, and technical support responsiveness.
Kaspersky Endpoint Security struggles with performance, integration, pricing, interface issues, and desires improved AI, forensics, and cross-platform compatibility.
Currently, we have to go into each org to deploy applications when we need them all across the university.
Server Administrator III at a university with 1,001-5,000 employees
The user interface needs improvement as customers have mentioned they do not like the interface since it is not an SMA-based interface.
Avocat at Star Boxes India Pvt Ltd
Kaspersky needs to improve its security techniques as it has not been in Gartner records for the last two years.
Security Solutions Architect at Systems Engineering of Egypt
I previously mentioned that Kaspersky Endpoint Security for Business doesn't have built-in DLP, which was a concern.
Group CIO at Thal Industries Corporation Ltd
 

Setup Cost

KACE Systems Management Appliance offers cost-effective enterprise solutions, although potentially expensive for small businesses, with no additional feature costs.
Kaspersky Endpoint Security for Business offers competitive pricing, often cheaper than rivals, with discounts available for large volumes.
The pricing is in the middle range of the market, not too expensive but not the cheapest either.
Avocat at Star Boxes India Pvt Ltd
My experience with pricing, setup cost, and licensing for Quest KACE Systems Management Appliance (SMA) is that, hands down, it beat all of the others in simplicity and pricing.
Server Administrator III at a university with 1,001-5,000 employees
The pricing and licensing cost of Kaspersky Endpoint Security is cheaper compared to Trend Micro.
Security Solutions Architect at Systems Engineering of Egypt
 

Valuable Features

KACE SMA offers integrated, centralized IT management for efficient software deployment, asset management, and security with customizable inventories.
Kaspersky Endpoint Security offers robust antivirus, centralized management, and user-friendly features for efficient and comprehensive protection.
Scripting has saved us hundreds of hours over the years when patching these vulnerabilities compared to how we did it before.
Server Administrator III at a university with 1,001-5,000 employees
The most valuable features include simplicity, which makes systems management easier and faster, especially for device management.
Avocat at Star Boxes India Pvt Ltd
The best features in Kaspersky Endpoint Security for Business are the file threat protection, web threat protection, mail threat protection, network threat protection, firewall, behavior detection, and exploit prevention.
Group CIO at Thal Industries Corporation Ltd
It offers scalability as any endpoint added to Active Directory can be easily integrated by Kaspersky Security Center.
Security Solutions Architect at Systems Engineering of Egypt
 

Categories and Ranking

KACE Systems Management App...
Ranking in Endpoint Compliance
7th
Average Rating
8.8
Reviews Sentiment
6.8
Number of Reviews
39
Ranking in other categories
Client Desktop Management (3rd), Remote Monitoring and Management (RMM) (12th), Patch Management (9th), Unified Endpoint Management (UEM) (10th)
Kaspersky Endpoint Security...
Ranking in Endpoint Compliance
2nd
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
123
Ranking in other categories
Endpoint Protection Platform (EPP) (8th), Endpoint Detection and Response (EDR) (16th), Extended Detection and Response (XDR) (12th)
 

Mindshare comparison

As of January 2026, in the Endpoint Compliance category, the mindshare of KACE Systems Management Appliance (SMA) is 7.2%, up from 3.5% compared to the previous year. The mindshare of Kaspersky Endpoint Security for Business is 21.2%, down from 27.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Compliance Market Share Distribution
ProductMarket Share (%)
Kaspersky Endpoint Security for Business21.2%
KACE Systems Management Appliance (SMA)7.2%
Other71.6%
Endpoint Compliance
 

Featured Reviews

MH
Server Administrator III at a university with 1,001-5,000 employees
Reliability and adaptability enable efficient application deployment and security management
The best features Quest KACE Systems Management Appliance (SMA) offers include the scripting function, which stands out to me because I can find specific needs and deploy the applications based on those needs. There was a time when scripting really saved me time by allowing me to find specific registry entries and modify them to patch security vulnerabilities. Scripting has saved us hundreds of hours over the years when patching these vulnerabilities compared to how we did it before. I really enjoy the security features that are enabled to deploy Microsoft and other vendor patches, which stand out to me as key functionalities.
SR
Group CIO at Thal Industries Corporation Ltd
Have maintained strong endpoint protection through behavioral analysis and daily monitoring
I previously mentioned that Kaspersky Endpoint Security for Business doesn't have built-in DLP, which was a concern. I think they could add it in the future; however, antivirus cannot provide a proper DLP solution, but they can offer a mix of DLP, similar to Trend Micro Apex One, which provides some sort of DLP file management. Nonetheless, we need a proper DLP solution such as Forcepoint or Symantec, whichever suits us. We'll be conducting performance evaluation in the next quarter while working on other projects. More value means a better GUI, user interface, and comprehensive reporting capabilities. In Sophos, we receive a daily system-generated report about what is happening, plus an alert system. The reporting system in Trend Micro is also excellent; I receive an email every day at 10:00 AM with a report for the last 24 hours.
report
Use our free recommendation engine to learn which Endpoint Compliance solutions are best for your needs.
880,844 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
University
12%
Government
9%
Non Profit
9%
Financial Services Firm
8%
Manufacturing Company
9%
Financial Services Firm
8%
Computer Software Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise20
Large Enterprise15
By reviewers
Company SizeCount
Small Business62
Midsize Enterprise27
Large Enterprise33
 

Questions from the Community

What is your experience regarding pricing and costs for Quest KACE Systems Management?
My experience with pricing, setup cost, and licensing for Quest KACE Systems Management Appliance (SMA) is that, hands down, it beat all of the others in simplicity and pricing.
What needs improvement with Quest KACE Systems Management?
I wish Quest KACE Systems Management Appliance (SMA) would have a top-down approach since we use orgs; currently, we have to go into each org to deploy applications when we need them all across the...
What is your primary use case for Quest KACE Systems Management?
My main use case for Quest KACE Systems Management Appliance (SMA) is to deploy applications and maintain security, and we use it day-to-day to handle those tasks. With Quest KACE Systems Managemen...
What needs improvement with Kaspersky Endpoint Security?
I previously mentioned that Kaspersky Endpoint Security for Business doesn't have built-in DLP, which was a concern. I think they could add it in the future; however, antivirus cannot provide a pro...
What is your experience regarding pricing and costs for Kaspersky Endpoint Security for Business?
The pricing and licensing cost of Kaspersky Endpoint Security is cheaper compared to Trend Micro.
 

Also Known As

Dell KACE Systems Management
Kaspersky Work Space Security, Kaspersky Endpoint Security
 

Overview

 

Sample Customers

Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King
ACMS, Arqiva, Pakistan International Airlines, RAO UES
Find out what your peers are saying about KACE Systems Management Appliance (SMA) vs. Kaspersky Endpoint Security for Business and other solutions. Updated: December 2025.
880,844 professionals have used our research since 2012.