"The threat Grid with the ability to observe the sandboxing, analyze, and perform investigations of different malicious files has been great."
"The entirety of our network infrastructure is Cisco and the most valuable feature is the integration."
"Integration is a key selling factor for Cisco security products. We have a Cisco Enterprise Agreement with access to Cisco Email Security, Cisco Firepower, Cisco Stealthwatch, Cisco Talos, Cisco Threat Grid, Cisco Umbrella, and also third-party solutions. This is key to our security and maximizing operations. Because we do have the Email Security appliance and it is integrated with Threat Response, we have everything tied together. Additionally, we are using the Cisco SecureX platform, as we were a beta test for that new solution. With SecureX, we are able to pull all those applications into one pane for visibility and maintenance. This greatly maximizes our security operations."
"The most valuable feature is signature-based malware detection."
"Among the most valuable features are the exclusions. And on the scalability side, we can integrate well with the SIEM orchestration engine and a number of applications that are proprietary or open source."
"One of the best features of AMP is its cloud feature. It doesn't matter where the device is in regards to whether it's inside or outside of your network environment, especially right now when everybody's remote and taken their laptops home. You don't have to be VPNed into the environment for AMP to work. AMP will work anywhere in the world, as long as it has an Internet connection. You get protection and reporting with it. No matter where the device is, AMP has still got coverage on it and is protecting it. You still have the ability to manage and remediate things. The cloud feature is the magic bullet. This is what makes the solution a valuable tool as far as I'm concerned."
"If somebody has been compromised, the question always is: How has it affected other devices in the network? Cisco AMP gives you a very neat view of that."
"It doesn't impact the devices. It is an agent-based solution, and we see no performance knock on cell phones. That was a big thing for us, especially in the mobile world. We don't see battery degradation like you do with other solutions which really drain the battery, as they're constantly doing things. That can shorten the useful life of a device."
"One of the most valuable features of this product is that it's good for endpoint protection."
"When comparing Kaspersky Endpoint Security to any other solution, Our customers like mostly the reliability, and the ability to defend against viruses, worms, and attacks. It is easy to use and very light on the end-user machine's resources."
"It provides good security."
"Endpoint Security's most valuable feature is its heuristic analysis. This heuristic approach means that it learns from its past experiences. It is the most valuable feature they have. This contributes to dealing with ransomware, detection, and early mitigation actions."
"Kaspersky protects our company from ransomware attacks. We have multiple sites across the country, including the principal headquarters and different towns. We can see any viruses that are in the network and take action."
"The product is quite scalable."
"The antivirus feature is very, very good."
"They have a very good reporting system and they have a very good dashboard for the administrator, which makes monitoring everything easy."
"The next-generation antivirus features are excellent."
"It is their most comprehensive endpoint protection solution. It includes DLP and Office 365. It also includes device control and the rest of the little bells and whistles that the traditional AV vendors have."
"As a Japanese company, it doesn't have any restrictions on usage in our country."
"The most useful feature is endpoint security."
"The stability is good and I like the level of performance I can get."
"One of the most valuable features of Trend Micro Smart Protection is the integration with other solutions."
"The solution is easy to use, flexible, and secure."
"The antivirus signature is valuable."
"The one challenge that I see is the use of multiple endpoint protection platforms. For instance, we have AMP, but we also have Microsoft Windows Defender, System Center Endpoint Protection, and Microsoft Malware Protection Engine deployed. So, we have a bunch of different things that do the same thing. What winds up happening is, e.g., if I get an alert for a potential incident or malware and want to pull the file, I'll go to fetch the file to analyze it. But, one of these other programs has already gotten it, so the file has already been quarantined by another endpoint protection system. AMP doesn't realize that and the file fetch fails, then you're left wondering what's going on."
"The GUI needs improvement, it's not good."
"...the greatest value of all, would be to make the security into a single pane of glass. Whilst these products are largely integrated from a Talos perspective, they're not integrated from a portal perspective. For example, we have to look at an Umbrella portal and a separate AMP portal. We also have to look at a separate portal for the firewalls. If I could wave a magic wand and have one thing, I would put all the Cisco products into one, simple management portal."
"The room for improvement would be on event notifications. I have mine tuned fairly well. I do feel that if you subscribe to all the event notification types out-of-the-box, or don't really go through and take the time to filter out events, the notifications can become overwhelming with information. Sometimes, when you're overwhelmed with information, you just say, "I'm not going to look at anything because I'm receiving so much." I recommend the vendor come up with a white paper on the best practices for event notifications."
"In Orbital, there are tons of prebuilt queries, but there is not a lot of information in lay terms. There isn't enough information to help us with what we're looking for and why we are looking for it with this query. There are probably a dozen queries in there that really focus on what I need to focus on, but they are not always easy to find the first time through."
"We had a lot of noise at the beginning, and we had to turn it down based on exclusions, application whitelisting, and excluding unknown benign applications. Cisco should understand the need for continuous updates on the custom Cisco exclusions and the custom applications that come out-of-the-box with the AMP for Endpoints."
"Maybe there is room for improvement in some of the automated remediation. We have other tools in place that AMP feeds into that allow for that to happen, so I look at it as one seamless solution. But if you're buying AMP all by itself, I don't know if it can remove malicious software after the fact or if it requires the other tools that we use to do some of that."
"The thing I hate the most, which they have not fixed, is when it creates duplicate entries within a console. If you have a computer and you upgrade from Windows 7 to Windows 10, or you upgrade your agent from version 6 to 7, it creates a new instance in there instead of updating the information. Instead of paying a license for one computer, I have to license two computers until I manually go in, search for all the duplicate entries, and clean them out myself."
"There are times when Microsoft Windows's antivirus called Defender interferes with the functionality of Kaspersky Endpoint Security for Business. There should be better integration with Windows."
"The solution needs to lower its pricing."
"The solution could use better reporting."
"There are quite a number of areas for improvement. The first area for improvement is that I find this solution to be very resource intensive when you're running a particular task, even a mere scanning task, even though it's running in the background. When you go to inspect the resources you realize it makes the machine very slow. It takes up a lot of resources even though there are no particular scanning tasks scheduled to run. That's one of the issues."
"Kaspersky and most other security products have a lot of modules. They recently added several new ones. You find yourself buying and deploying so many things. There are some modules that everyone uses, like, for example, the orchestration module. Instead of selling them separately, it would be better to have bundles or an all-in-one license."
"The solution could be more secure. It's an aspect the company needs to be mindful of."
"This solution would be improved if it were more compatible with Windows Server. There is not a client for Windows Server, like for Windows Workstation, so there are a lot of things you cannot control from the local system, or from the desktop directly. You have to control everything from the policy server, not from the client's side. The interface is kind of light, and it's not good—it could be more user-friendly."
"Maybe the solution's monitoring could be improved with more dashboards, so there's no back and forth, back and forth."
"The solution could be more stable and secure."
"I'm not sure about the cloud migration part, in terms of whether it is seamless or not."
"We found an issue on the server-side. Sometimes, it slows down the servers if you install it on the SQL."
"I cannot recall noticing any missing features."
"Documentation-wise, they are a disaster. If you want to know something about Trend Micro, you will not find anything useful from Trend Micro themselves. You have to basically dig some blog, or you need to seek some expert to help you understand what they are offering. I have never seen such a good product with such disastrous documentation. Feature-wise, almost all vendors are providing the same features, but it is all about the integration. For example, Trend Micro is promoting their endpoint protection suite, but they never mention about the integration that they are offering with their EDR solution. They are treating each product as a separate island, and you don't know much about their integration. It would be good if they can focus on integration."
"Recently our end users are feeling that their system resources are too occupied and slowed because of the Trend Micro agent - that the agent is doing lots and lots of background activities which include that Application Control, Advanced Threat Protection. We raised the complaint with them and are waiting for their technical support. The support could be faster for all the Trend Micro solutions."
"This product would be improved if it had more monitoring capabilities so that it could stop threats before they break into the network and damage it."
"The administration could be better. They could decrease the administrative burden and enable easier management. There are many features, options, and settings which is quite challenging for some of our customers. The complexity of the interface is also an issue. From a software point of view, I would prefer to see actual signatures and actual protection patterns, rather than new features."
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Kaspersky Endpoint Security for Business is ranked 12th in Endpoint Protection for Business (EPP) with 73 reviews while Trend Micro Smart Protection is ranked 20th in Endpoint Protection for Business (EPP) with 14 reviews. Kaspersky Endpoint Security for Business is rated 8.0, while Trend Micro Smart Protection is rated 8.0. The top reviewer of Kaspersky Endpoint Security for Business writes "A mature product offering good protection and very good features". On the other hand, the top reviewer of Trend Micro Smart Protection writes "Straightforward to use with good licensing options and doesn't consume too many resources". Kaspersky Endpoint Security for Business is most compared with Microsoft Defender for Endpoint, Sophos Intercept X, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Carbon Black CB Defense, whereas Trend Micro Smart Protection is most compared with Trend Micro Apex One, Microsoft Defender for Endpoint, Symantec Endpoint Security, Cortex XDR by Palo Alto Networks and Fortinet FortiClient. See our Kaspersky Endpoint Security for Business vs. Trend Micro Smart Protection report.
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