Kaspersky Endpoint Security for Business Reviews

We install Kaspersky to protect our endpoints for clients and servers. In the past, Kaspersky had different solutions for the clients and servers. We use the solution for protection from viruses, malware, etc., on the client's side.

I'm not sure if we'll increase usage of Kaspersky or try another solution. We are having discussions now with Trend Micro because we have new business requirements, and we want to see all the different capabilities that are there.

When we started with Kaspersky, it was an antivirus system, but now they've added endpoint protection, so it has more capabilities. Trend Micro has the same product and engine for clients and servers. We are using another product from Trend Micro that will integrate these products, which is better than having different solutions. For now, we're still using Kaspersky, but in the future, I think we'll move to Trend Micro.

With Kaspersky in place, we haven't faced any problems with viruses, ransomware, or anything like that. 

If something critical happens, Kaspersky will alert the admin or SOC team about it. I think Kaspersky's reporting, monitoring, and notifications should be more detailed.  

In my case, different admins are responsible because we have various departments. There is one admin per department. We don't need to receive all the notifications. We can receive only the critical alerts, but the other admins need to get all of them. That's one area where Kaspersky needs improvement.

I've been using Kaspersky for five or six years.

The performance is good. It doesn't use a lot of resources, which is crucial for us. However, the performance wasn't optimal out of the box. It needed some tuning on it to be sure that it is the best configuration. Kaspersky is reliable. I can't recall any time we had crashes or downtime.

Kaspersky is highly scalable. Right now, we have more than 500 users in various departments, including regular employees and managers.

Kaspersky support is fast and good.

Setting up Kaspersky isn't complex at all. It's straightforward. You install the server, and then you can install the agent remotely. It didn't take very long either. For post-installation maintenance, we have different sites, and each site has an engineer responsible for handling Kaspersky. The product doesn't necessarily require this many engineers. It's only because we have different locations. Right now, we have five or six engineers across the various sites.

We used a Kaspersky partner for implementation. They were very good.

I don't remember exactly what the licenses cost, but it's not too expensive. It's affordable,
especially when you are dealing with on-prem. However, I don't know about the new prices because we are in the process of buying support. We've owned the license for a long time, and we are now bringing in the support, so we are not paying much for this.

Kaspersky and most other security products have a lot of modules. They recently added several new ones. You find yourself buying and deploying so many things. There are some modules that everyone uses, like, for example, the orchestration module. Instead of selling them separately, it would be better to have bundles or an all-in-one license. That would save the customers from having to do lots of implementations. As far as I know, they do not have a bundled license. 

I rate Kaspersky Endpoint Security seven out of 10. I think Kaspersky is one of the best products for small and medium-sized businesses. It doesn't need that much experience for implementation and support. I would suggest that new users be patient when they're tuning in the first implementation. They might find that the system uses a lot of resources and the machines become slow. But after spending some time tuning, the product will work fine.

The normal use case was for viruses protection. The viruses were getting transferred through the internet and external storage drives to the end-users. However, I am seeing more often customers are going one step further and using a sandboxing environment for protection against ransomware.

When comparing Kaspersky Endpoint Security to any other solution, our customers like mostly the reliability, and the ability to defend against viruses, worms, and attacks. It is easy to use and very light on the end-user machine's resources.

I have been using this solution for approximately 13 years.

Kaspersky has two kinds of support. Our customers have a layer of support. First, they receive support from providers like us and if we are not able to solve their problem, we involve the distributors' technical support. The customer always has the option to open a ticket directly with Kaspersky, bypassing us. If they do not purchase the support from Kaspersky, then it takes a lot of time to solve a very minor issue from the technical support and development. There is a long queue waiting for support. However, if they purchase the support from Kaspersky, then the support is responsive and helpful.

I have used Trend Micro.

This solution is priced lower than some of its competitors. 

Kaspersky has introduced new products and upgraded versions of Endpoint Security. It is a bit complicated these days, especially their licensing. They are promoting customers to purchase the EDR, Endpoint Detection and Response, rather than going for the Endpoint Security only. The EDR requirement for deployment is a little higher, especially for mid-size or small-size companies. The server they require for the EDR or sandboxing is pretty heavy and costly. If they can reduce the price, then it would have been a good cloud solution.

The support from Kaspersky is purchased separately.

I have evaluated Carbon Black and SentinelOne.

They should have a minimum number of solutions available. They used to have only three or four, feature-wise, but now they have probably seven or eight. There are too many options for the client, they get it confused. All the features used to be in one solution, but now they have them all separated. For example, they used to have a DLP, scanning, and patch management in the Endpoint Security, but now they do not. They separated them into other solutions. It would be better for marketing, as well their customers too to combine the features.

I advise my customers that they should compare Kaspersky with other solutions, especially one which is already quickly gaining market ground, especially in this region, in our country, which is Trend Micro. Trend Micro is also very good. They are a comparable competitor against Kaspersky. Being on the neutral side, I give them both options to use, and then they can decide by themselves. However, Trend Micro is actually more expensive than Kaspersky.

I rate Kaspersky Endpoint Security an eight out of ten.

I primarily offer it to clients for their business. 

Kaspersky has four different kinds of products for endpoint security, and EDR is a mixture of all of those four products. On top of that, they have an artificial intelligence feature in it, and a machine-learning feature in it, as a new feature.

Kaspersky is pretty strong as a product in general.

The performance is very good. The product is fairly technologically advanced and near the top of the market right now. 

The solution has very useful machine learning features. 

The product is stable.

The scalability is very good. 

It is a heavy solution and it's not for small networks.

The solution is pretty expensive. 

The installation is technical. You need to be certified. 

We've used the solution for a long time. I've used it for 13 years now. It's been over a decade at this point. 

I have found the product to be stable. I haven't had issues with it crashing or freezing. There are no bugs or glitches. The performance has been great. 

The product can scale as needed. It's not a problem.

I'd rate the capability to scale at an eight out of ten in general. 

We have 30 or 40  customers who are using the product right now. 

The tech support is pretty good. They are knowledgeable and responsive. 

I deal with a few different solutions. So as far as Kaspersky is concerned, it is on the top of the list right now. I would say Kaspersky, Trend Micro, and Carbon Black, these three, are the very top. Technology-wise and performance-wise, they are very good.

The initial setup requires a certified Kaspersky technical person. It's not an installation just anyone in IT can pull off. It's not like some solutions where you just do a few clicks and you are up and running. It's an involved process. You need a strong knowledge base. 

You need at least two technical people (engineers) for deployment and maintenance. 

It's costly and heavy. Price-wise, it's expensive. 

In order to use the EDR, you must have a very strong server as well. So that's where you have to add the cost for the server machines, and that's where you implement the EDR as well. While the EDR itself is probably not that expensive, altogether, with the servers needed, it becomes a costly solution.

Users need to pay a yearly licensing fee.

We are resellers. 

The solution has both on-premises and cloud deployment options. Many clients are moving towards the cloud as a deployment preference. 

I would definitely recommend EDR to any networks that have over 300 users.

I would rate the solution at a nine out of ten.

It helps me with the security policies that I make. I can change policies quickly and easily.

Also, it stopped ransomware that other vendors could not catch.

The valuable features are the antivirus, the firewall, the network blocker, and application and device control.

I would like to see improvements in the device control features, which are limited.

I can block devices by the policy in the device control such as usb and cd but i can block devices like sound that not supported by Kaspersky
I would see update in the device control policy that let me add devices by its id
To control them by block or allow it
That will help the administrator for full control and will rate the kaspersky to be the number one in the field

I have been using this solution since 2012.

There were no stability issues.

Customer Service:

Customer service is excellent.

Technical Support:

I used technical support through a vendor and they were perfect.

I previously used Symantec Endpoint. I switched because it's weak against ransomware attacks and against email attachments containing viruses and Trojan horses.

The initial setup was easy and I had no problem with it.

Pricing and licensing is good.

I evaluated other options like McAfee, Sophos, Symantec Endpoint, and FortiClient, but they weren’t good enough for me.

Kaspersky Endpoint Security for Business provides a full suite of endpoint security features in one easy-to-manage application. With this product deployed, administrators can ensure endpoints are protected from malware, as well as perform a host of functions, such as patch and systems management, encryption of both files and whole disks, and application control. Furthermore, this tool features mobile device management and security capabilities. All this functionality can be driven from a single management console that is well integrated with the existing enterprise infrastructure.

Kaspersky is the best antivirus software to this day, always was, always will (i hope so). It offers a great protection against viruses and spywares

Kaspersky Endpoint Security offers a powerful and robust system for securing systems in a business environment. Its scanning and detection engine handles most threats easily and is well developed to deal with new threats that continually come down the pipeline. The program is also easy to use as an end user. its encryption system does a very good job of securing sensitive files without a performance hit on most systems. Endpoint also has great administrative tools for setting up the program and for ongoing maintenance purposes. As an added plus, the program also works with other non-Windows systems which can be highly valuable in a mixed system OS environment.

We're using it on the endpoint on the user's computer and the servers. We have licenses for workstations and servers. And it's the endpoint security that is the antivirus and the IDS integrated. We also use it to manage some restrictions and web browsing for some users. We allow them to browse some websites and also we restrict some devices and ports.

The firewall is the most valuable feature for us. 

The solution is user-friendly.

It's stable and reliable.

The deployment could be better. Recently when I try to deploy it I received a large number of failures. It is very slow as well.

As an IT analyst, it's easy to use. However, some users don't want to use it as it is more complicated, and due to the firewall, they cannot connect to some websites or other networks. That said, it's still a very good product.

I've been using the solution for five years. 

The solution is stable. It's easy to use. It's reliable and there are no bugs or glitches.

The solution doesn't really scale per se. 

We have two IT specialists and are using it directly. The other users are only end users and there are about 600 of them.

I haven't used support much. I only opened one ticket with them. However, I found the solution myself. Nobody even gave me training and I was able to figure it out. 

We are leaving Kaspersky next year. We will work with Microsoft instead. We'll be using Defender. 

We had trouble deploying the solution as we ended up getting many failures, which was not helpful.

Most of the time, it's from the script I wrote myself, and I used to deploy it before in the previous version. We're using Security Center 13 in the version and it was working fine, and we're still using the same application. At the same time, also with version 13 it's very slow and has a large number of failures. Right now, I'm using another tool to deploy the software to the computer to get around issues.

I am able to manage the solution myself. I manage the server. 

The cost of the solution is approximately $31,000 for three years. There are no costs above the standard licensing fee. 

We are a customer and end-user. 

I use it both on-premises and in the cloud. 

I'd rate the solution nine out of ten. We've been mostly happy with the product overall. 

We primarily use the solution for version and device control. That's why we have moved to Kaspersky. It's meant to be assisting us with device and control issues.

The solution is light. It's is easy on the client-side, and even on the server. It doesn't take much processing power. There's no bottleneck of the applications.

We have the ability to restrict users and third-party VPNs. We have control over the user and application access and have put in place policy-based safeguards also.

The solution has been quite stable.

The scalability is good. 

We have found the initial setup to be rather straightforward. 

We found that, for some reason, some site URLs were being blocked in Kaspersky. However, we have since found a solution. As it stands now, the URL opening issue has been resolved on our end.

The solution could be more secure. 

We have been using Kaspersky for almost two years.

The stability is good. The performance is reliable. There are no bugs or glitches. It doesn't crash or freeze. 

The scalability of the product has been good overall. If you need to expand it, you can.

In head office, we are using the product on the client end for about 100 plus people. On the server end, we use it as well for about 60.

We've never contacted technical support as we have not found any complexity regarding the product. It's a product that is easy to deploy and control. 

We are also using Symantec. While we have been using Kaspersky for about two years, we've used Symantec for around eight to ten years.

We also leverage a Cisco-based firewall to increase security.

The installation is very straightforward and simple. It's not difficult. A company shouldn't have any issues with the process. 

We have two personnel that handle deployment and maintenance. One is currently managing it, and the other is managing the client end.

We have a yearly license with Kaspersky currently. It has already gotten renewed after its first expiry. We will renew it. When we renew it, we tend to make sure it's also as up-to-date as possible. 

We have the latest version of the solution installed currently.

I'd rate the solution at a nine out of ten overall. We are quite happy with its capabilities so far. 

I would recommend the solution to other users and organizations. 

I primarily use the solution for endpoint protection. It's for security purposes.

The solution offers a very good antivirus if we compare it with other anti-viruses such as McAfee.

It's very good at detecting malware and blocking websites. It's great for local network monitoring.

The solution is more selective when looking at suspicious items. 

The initial setup was very straightforward. 

We have found the solution to be very stable.

The product can scale if you need it to.

We find that the solution uses up too much RAM and can slow down machines. We've noticed that after it is installed the server or computer begins to slow down significantly. It would be very helpful if they could make computers work faster, or, at least, not slow them down. In Indonesia, specifically many computers here do not have high specifications which is why it's such a problem for us.

The pricing could always be even more competitive.

I've been using the product for about one year now. It hasn't been too long.

The solution is quite stable. There are no bugs or glitches and it doesn't crash or freeze. it's very reliable, even when we update it.

We have about 60 devices using the product in our office. 

The scalability capabilities are very good, as it can use in a big network. It can be used across many computers or laptops.

I haven't personally been in contact with technical support, as everything goes centrally through headquarters in Hong Kong. That said, it's been quite stable so there are not many bugs and it's been very good. I don't recall having to reach out to headquarters to liaise with technical support on any issues. 

I previously used McAfee.

The initial setup is quite straightforward and simple. It's not difficult at all. A company shouldn't face any issues with the implementation process. We used the software for all the computers and laptops in the office and everything went fine.

The solution can be a bit expensive.

We're a customer and an end-user of the product.

I'm not sure which version of the solution we're using. I can't recall the last time we updated it.

I'd rate the solution at a nine out of ten.

I'd recommend Kaspersky to other companies as it's very light and very compact.

Kaspersky Endpoint Security is used to protect from and respond to anything tentatively identified as a virus and ransomware.

Kaspersky protects our company from ransomware attacks. We have multiple sites across the country, including the principal headquarters and different towns. We can see any viruses that are in the network and take action.

I've had some problems with the web interface. For example, when I was running a trace, it's difficult to find this function, but I can see it when I go on the server. So, if I want to implement the EDR functions on the web interface, it's very difficult because the command button or the link doesn't appear. 

I've been using Endpoint Security for about two years.

Kaspersky is generally stable, but I run into problems when I schedule one hour of EDR on my network. The different machines on my network slowed down, so I reduced the scheduled EDR to one or two hours per day. After that, my PC was very fast.

I believe Kaspersky Endpoint Security is scalable. We currently have 600 users. We could possibly increase our usage if the number of users increases.

Kaspersky's support is good. We haven't had any problems. When I had difficulties installing Kaspersky, support texted sent us a fix.

Setting up Kaspersky was difficult. It took about three weeks to deploy because I have 600 PCs. I had a hard time installing the old version of Kaspersky on a PC. And there was a delay in connecting Kaspersky to the new server. We have a team of 10 IT people responsible for managing the solution.

We had help from a reseller. The reseller helped a lot because my PC environment was old, so it was challenging to implement.

The cost of a Kaspersky enterprise license comes out to about $18,000 annually.

I rate Kaspersky Endpoint Security eight out of 10. My advice to new Kaspersky users is to have a good PC and a solid network infrastructure. Also, when you have any issues, it's essential to resolve them quickly. I recommend Endpoint Security because it has been good to me. It automatically responds to viruses or ransomware activities, so I don't have to do anything. My biggest lesson from using Kaspersky is realizing the importance of antivirus software on our network.