SentinelOne Singularity Complete Reviews

Based on the reviews, the pricing for SentinelOne Singularity Complete is generally considered affordable and reasonable. There are different pricing options based on the features and services required, ranging from $4 to $6 per month per device. Some customers find the pricing a bit costly, but there is flexibility and room for negotiation. The licensing cost is competitive and paid annually. While the pricing is generally seen as reasonable, there are some suggestions for lower costs and inclusive features. The pricing is compared to other solutions in the market, with some customers finding it less expensive than competitors like CrowdStrike and McAfee. There are also positive remarks about the affordability and value provided by SentinelOne in terms of functionality and features.

The users have reported a positive return on investment (ROI) from using SentinelOne Singularity Complete. They mention that the ROI can be enhanced by using more licenses under a multi-cloud solution and that the product has good XDR capabilities and can integrate with various security components. The ROI is seen immediately after the stabilization phase and configuration according to customer needs. Users also highlight that the ROI is high and varies depending on the contract, with some rating it five out of five. They compare it favorably to other products like Microsoft Defender ATP, stating that SentinelOne is ahead in terms of features and independent of licensing schemes. Some users have already experienced a 100% ROI within a few months. Furthermore, the low CapEX is mentioned due to the cloud-based nature of the product. Users also mention the value of having dashboard data on cloud usage and better control over purchasing decisions. The ability of SentinelOne to reduce the need for analysts and prevent security incidents is highlighted, saving costs associated with incidents and potential loss of business. Overall, users believe that SentinelOne provides a great return on investment and offers significant advantages compared to other solutions.

The primary use case of SentinelOne Singularity Complete is as an endpoint protection and detection solution for cybersecurity. It is used extensively by clients and customers for EDR purposes, including detecting and mitigating malware threats. The solution covers all endpoints, including servers, and provides security controls. It also offers features such as ransomware protection, threat management, and antivirus capabilities. SentinelOne is used by various organizations, including resellers, distributors, system integrators, and solution providers, to protect against cyber attacks and ensure network security. Additionally, it is utilized for incident management, firewall implementation, and device control. The solution is flexible, with options for both on-premises and cloud deployment, and it offers API capabilities for enhanced cybersecurity protection.

The most valuable features of SentinelOne Singularity Complete, according to the reviews, are:

1. Recovery and zero-day detection capabilities

2. Fulfillment of claims and reliability

3. Telemetry and information from the EDR part for security

4. Easy navigation and usability of the platform

5. AI solution for detecting and managing policies

6. Autonomous platform for separating false positives and negatives

7. Good graphing capabilities for visualizing attacks and alerts

8. Integration and data sharing with other security vendors

9. File-less monitoring and filtering for enhanced security

10. Real-time detection and face detection capabilities

11. Deep visibility, remote script orchestration, and Ranger features

12. Effective detection and protection against threats, malware, and cyber attacks

13. Remediation and rollback features for quick response

14. Endpoint detection and non-reliance on signatures for detection

15. Efficient use of system resources and quick full scans

16. Easy implementation and compatibility with various operating systems

17. Protection against ransomware and peace of mind

18. User-friendly interface and ease of use

19. Lightweight and non-disruptive to machine performance

20. Rapid threat detection and curiosity-sparking features

21. Agent deployment and system integrator requirements

22. Lateral movement and Active Directory utilization

23. Process visualization, automated response, and integration possibilities

24. Effective protection and management capabilities

25. Quick access to queries and information configuration

26. Easy deployment, stability, and scalability

27. Excellent support, pricing, and user interface

28. Excellent AI and behavioral-based protection against attacks

29. Instant rollback for Windows support and certificate distribution

30. Simple installation, management, and aggressive protection

31. Dashboard analytics and rapid threat detection

32. Low system resource consumption and fast scans

33. Reliable protection and support for various operating systems

34. Clarity of events and autonomous actions for improved security

35. Ranger functionality for endpoint protection and IoT defense

36. Reliability and never being breached for enhanced security.

Improvements suggested for SentinelOne Singularity Complete include adding DNS filtering, improving documentation, enhancing compatibility with other platforms such as Huntress, introducing an on-premises solution with affordable pricing for government institutions, improving the search feature and retention period, reducing resource usage during scanning, simplifying the software installation process, adding application control capability, improving stability, reducing the cost, integrating with other security tools, including troubleshooting in the dashboard, adding granular firewall capabilities, enhancing the user-friendly interface, optimizing performance and incident filtering accuracy, improving phishing detection, expanding product range to include Android and iPhone, adding manual review of threat files, enhancing support, providing missing features such as application security and control module, improving report customization, streamlining user management, integrating with Active Directory, automating the setup process, improving the update process, including patch management, extending encryption and DLP capabilities, offering better integration with antivirus solution and other security products, improving analytics and threat analysis, enhancing communication about requested features, upgrading the CASB tool, improving reporting and integration capabilities, enhancing stability, improving the administrative interface, improving reporting and integration with ConnectWise, removing the minimum license requirement for cloud-based product, and continuously developing automation, machine learning, and artificial intelligence capabilities.

The initial setup for SentinelOne Singularity Complete is described as easy, straightforward, simple, and convenient by the reviewers. They mention that the deployment of the solution can be done in minutes or within a day, depending on the size of the network. The reviewers also highlight that the setup process does not require complex or difficult procedures. One reviewer rates the ease of implementation as ten out of ten, while another rates it a five out of five. They mention that the solution is easy to install, deploy, and manage, and that it has low maintenance requirements. Some reviewers mention that the setup process involves downloading and installing the agent, while others mention deploying it through policies or using a URL.

The solution of SentinelOne Singularity Complete is highly scalable and can accommodate a large number of users. Users have reported that the scalability is great, very good, highly scalable, and better than other tools. The solution can be easily scaled and can handle thousands of users and servers. It is used by organizations with varying numbers of users, ranging from 10 to 10,000. Users have mentioned plans to increase usage as their organizations grow. The scalability is considered not a problem and the solution can work across different platforms. Users have also praised the flexibility and ease of scaling. Some users have mentioned the need to purchase additional licenses for scaling purposes.

The customer service and support of SentinelOne Singularity Complete have received positive feedback from users. Users have mentioned that the technical support is great, helpful, and responsive. They have found the support team to be quick in resolving bugs and providing workarounds. Some users have also praised the documentation provided by SentinelOne. However, there have been a few complaints about slow response times and the lack of online sessions for technical assistance.

The solution of SentinelOne Singularity Complete is consistently described as stable and reliable by the reviewers. They emphasize that the product does not crash, freeze, or have bugs or glitches. The stability is praised for different scales of clients, ranging from small to large. However, some reviewers mention initial issues that have been resolved, and a few mention occasional lag or slower search functionality. Overall, the solution is considered stable and reliable, with ratings ranging from nine out of ten to five out of five.