SentinelOne is a leading comprehensive enterprise-level autonomous security solution that is very popular in today’s marketplace. SentinelOne will ensure that today’s aggressive dynamic enterprises are able to defend themselves more rapidly, at any scale, and with improved precision, by providing comprehensive, thorough security across the entire organizational threat surface.
Based on the reviews, the pricing for SentinelOne Singularity Complete is generally considered affordable and reasonable. There are different pricing options based on the features and services required, ranging from $4 to $6 per month per device. Some customers find the pricing a bit costly, but there is flexibility and room for negotiation. The licensing cost is competitive and paid annually. While the pricing is generally seen as reasonable, there are some suggestions for lower costs and inclusive features. The pricing is compared to other solutions in the market, with some customers finding it less expensive than competitors like CrowdStrike and McAfee. There are also positive remarks about the affordability and value provided by SentinelOne in terms of functionality and features.
The users have reported a positive return on investment (ROI) from using SentinelOne Singularity Complete. They mention that the ROI can be enhanced by using more licenses under a multi-cloud solution and that the product has good XDR capabilities and can integrate with various security components. The ROI is seen immediately after the stabilization phase and configuration according to customer needs. Users also highlight that the ROI is high and varies depending on the contract, with some rating it five out of five. They compare it favorably to other products like Microsoft Defender ATP, stating that SentinelOne is ahead in terms of features and independent of licensing schemes. Some users have already experienced a 100% ROI within a few months. Furthermore, the low CapEX is mentioned due to the cloud-based nature of the product. Users also mention the value of having dashboard data on cloud usage and better control over purchasing decisions. The ability of SentinelOne to reduce the need for analysts and prevent security incidents is highlighted, saving costs associated with incidents and potential loss of business. Overall, users believe that SentinelOne provides a great return on investment and offers significant advantages compared to other solutions.
The primary use case of SentinelOne Singularity Complete is as an endpoint protection and detection solution for cybersecurity. It is used extensively by clients and customers for EDR purposes, including detecting and mitigating malware threats. The solution covers all endpoints, including servers, and provides security controls. It also offers features such as ransomware protection, threat management, and antivirus capabilities. SentinelOne is used by various organizations, including resellers, distributors, system integrators, and solution providers, to protect against cyber attacks and ensure network security. Additionally, it is utilized for incident management, firewall implementation, and device control. The solution is flexible, with options for both on-premises and cloud deployment, and it offers API capabilities for enhanced cybersecurity protection.
The most valuable features of SentinelOne Singularity Complete, according to the reviews, are:
1. Recovery and zero-day detection capabilities
2. Fulfillment of claims and reliability
3. Telemetry and information from the EDR part for security
4. Easy navigation and usability of the platform
5. AI solution for detecting and managing policies
6. Autonomous platform for separating false positives and negatives
7. Good graphing capabilities for visualizing attacks and alerts
8. Integration and data sharing with other security vendors
9. File-less monitoring and filtering for enhanced security
10. Real-time detection and face detection capabilities
11. Deep visibility, remote script orchestration, and Ranger features
12. Effective detection and protection against threats, malware, and cyber attacks
13. Remediation and rollback features for quick response
14. Endpoint detection and non-reliance on signatures for detection
15. Efficient use of system resources and quick full scans
16. Easy implementation and compatibility with various operating systems
17. Protection against ransomware and peace of mind
18. User-friendly interface and ease of use
19. Lightweight and non-disruptive to machine performance
20. Rapid threat detection and curiosity-sparking features
21. Agent deployment and system integrator requirements
22. Lateral movement and Active Directory utilization
23. Process visualization, automated response, and integration possibilities
24. Effective protection and management capabilities
25. Quick access to queries and information configuration
26. Easy deployment, stability, and scalability
27. Excellent support, pricing, and user interface
28. Excellent AI and behavioral-based protection against attacks
29. Instant rollback for Windows support and certificate distribution
30. Simple installation, management, and aggressive protection
31. Dashboard analytics and rapid threat detection
32. Low system resource consumption and fast scans
33. Reliable protection and support for various operating systems
34. Clarity of events and autonomous actions for improved security
35. Ranger functionality for endpoint protection and IoT defense
36. Reliability and never being breached for enhanced security.
Improvements suggested for SentinelOne Singularity Complete include adding DNS filtering, improving documentation, enhancing compatibility with other platforms such as Huntress, introducing an on-premises solution with affordable pricing for government institutions, improving the search feature and retention period, reducing resource usage during scanning, simplifying the software installation process, adding application control capability, improving stability, reducing the cost, integrating with other security tools, including troubleshooting in the dashboard, adding granular firewall capabilities, enhancing the user-friendly interface, optimizing performance and incident filtering accuracy, improving phishing detection, expanding product range to include Android and iPhone, adding manual review of threat files, enhancing support, providing missing features such as application security and control module, improving report customization, streamlining user management, integrating with Active Directory, automating the setup process, improving the update process, including patch management, extending encryption and DLP capabilities, offering better integration with antivirus solution and other security products, improving analytics and threat analysis, enhancing communication about requested features, upgrading the CASB tool, improving reporting and integration capabilities, enhancing stability, improving the administrative interface, improving reporting and integration with ConnectWise, removing the minimum license requirement for cloud-based product, and continuously developing automation, machine learning, and artificial intelligence capabilities.
The initial setup for SentinelOne Singularity Complete is described as easy, straightforward, simple, and convenient by the reviewers. They mention that the deployment of the solution can be done in minutes or within a day, depending on the size of the network. The reviewers also highlight that the setup process does not require complex or difficult procedures. One reviewer rates the ease of implementation as ten out of ten, while another rates it a five out of five. They mention that the solution is easy to install, deploy, and manage, and that it has low maintenance requirements. Some reviewers mention that the setup process involves downloading and installing the agent, while others mention deploying it through policies or using a URL.
The solution of SentinelOne Singularity Complete is highly scalable and can accommodate a large number of users. Users have reported that the scalability is great, very good, highly scalable, and better than other tools. The solution can be easily scaled and can handle thousands of users and servers. It is used by organizations with varying numbers of users, ranging from 10 to 10,000. Users have mentioned plans to increase usage as their organizations grow. The scalability is considered not a problem and the solution can work across different platforms. Users have also praised the flexibility and ease of scaling. Some users have mentioned the need to purchase additional licenses for scaling purposes.
The customer service and support of SentinelOne Singularity Complete have received positive feedback from users. Users have mentioned that the technical support is great, helpful, and responsive. They have found the support team to be quick in resolving bugs and providing workarounds. Some users have also praised the documentation provided by SentinelOne. However, there have been a few complaints about slow response times and the lack of online sessions for technical assistance.
The solution of SentinelOne Singularity Complete is consistently described as stable and reliable by the reviewers. They emphasize that the product does not crash, freeze, or have bugs or glitches. The stability is praised for different scales of clients, ranging from small to large. However, some reviewers mention initial issues that have been resolved, and a few mention occasional lag or slower search functionality. Overall, the solution is considered stable and reliable, with ratings ranging from nine out of ten to five out of five.
Based on the reviews, the pricing for SentinelOne Singularity Complete is generally considered affordable and reasonable. There are different pricing options based on the features and services required, ranging from $4 to $6 per month per device. Some customers find the pricing a bit costly, but there is flexibility and room for negotiation. The licensing cost is competitive and paid annually. While the pricing is generally seen as reasonable, there are some suggestions for lower costs and inclusive features. The pricing is compared to other solutions in the market, with some customers finding it less expensive than competitors like CrowdStrike and McAfee. There are also positive remarks about the affordability and value provided by SentinelOne in terms of functionality and features.
The users have reported a positive return on investment (ROI) from using SentinelOne Singularity Complete. They mention that the ROI can be enhanced by using more licenses under a multi-cloud solution and that the product has good XDR capabilities and can integrate with various security components. The ROI is seen immediately after the stabilization phase and configuration according to customer needs. Users also highlight that the ROI is high and varies depending on the contract, with some rating it five out of five. They compare it favorably to other products like Microsoft Defender ATP, stating that SentinelOne is ahead in terms of features and independent of licensing schemes. Some users have already experienced a 100% ROI within a few months. Furthermore, the low CapEX is mentioned due to the cloud-based nature of the product. Users also mention the value of having dashboard data on cloud usage and better control over purchasing decisions. The ability of SentinelOne to reduce the need for analysts and prevent security incidents is highlighted, saving costs associated with incidents and potential loss of business. Overall, users believe that SentinelOne provides a great return on investment and offers significant advantages compared to other solutions.
The primary use case of SentinelOne Singularity Complete is as an endpoint protection and detection solution for cybersecurity. It is used extensively by clients and customers for EDR purposes, including detecting and mitigating malware threats. The solution covers all endpoints, including servers, and provides security controls. It also offers features such as ransomware protection, threat management, and antivirus capabilities. SentinelOne is used by various organizations, including resellers, distributors, system integrators, and solution providers, to protect against cyber attacks and ensure network security. Additionally, it is utilized for incident management, firewall implementation, and device control. The solution is flexible, with options for both on-premises and cloud deployment, and it offers API capabilities for enhanced cybersecurity protection.
The most valuable features of SentinelOne Singularity Complete, according to the reviews, are:
1. Recovery and zero-day detection capabilities
2. Fulfillment of claims and reliability
3. Telemetry and information from the EDR part for security
4. Easy navigation and usability of the platform
5. AI solution for detecting and managing policies
6. Autonomous platform for separating false positives and negatives
7. Good graphing capabilities for visualizing attacks and alerts
8. Integration and data sharing with other security vendors
9. File-less monitoring and filtering for enhanced security
10. Real-time detection and face detection capabilities
11. Deep visibility, remote script orchestration, and Ranger features
12. Effective detection and protection against threats, malware, and cyber attacks
13. Remediation and rollback features for quick response
14. Endpoint detection and non-reliance on signatures for detection
15. Efficient use of system resources and quick full scans
16. Easy implementation and compatibility with various operating systems
17. Protection against ransomware and peace of mind
18. User-friendly interface and ease of use
19. Lightweight and non-disruptive to machine performance
20. Rapid threat detection and curiosity-sparking features
21. Agent deployment and system integrator requirements
22. Lateral movement and Active Directory utilization
23. Process visualization, automated response, and integration possibilities
24. Effective protection and management capabilities
25. Quick access to queries and information configuration
26. Easy deployment, stability, and scalability
27. Excellent support, pricing, and user interface
28. Excellent AI and behavioral-based protection against attacks
29. Instant rollback for Windows support and certificate distribution
30. Simple installation, management, and aggressive protection
31. Dashboard analytics and rapid threat detection
32. Low system resource consumption and fast scans
33. Reliable protection and support for various operating systems
34. Clarity of events and autonomous actions for improved security
35. Ranger functionality for endpoint protection and IoT defense
36. Reliability and never being breached for enhanced security.
Improvements suggested for SentinelOne Singularity Complete include adding DNS filtering, improving documentation, enhancing compatibility with other platforms such as Huntress, introducing an on-premises solution with affordable pricing for government institutions, improving the search feature and retention period, reducing resource usage during scanning, simplifying the software installation process, adding application control capability, improving stability, reducing the cost, integrating with other security tools, including troubleshooting in the dashboard, adding granular firewall capabilities, enhancing the user-friendly interface, optimizing performance and incident filtering accuracy, improving phishing detection, expanding product range to include Android and iPhone, adding manual review of threat files, enhancing support, providing missing features such as application security and control module, improving report customization, streamlining user management, integrating with Active Directory, automating the setup process, improving the update process, including patch management, extending encryption and DLP capabilities, offering better integration with antivirus solution and other security products, improving analytics and threat analysis, enhancing communication about requested features, upgrading the CASB tool, improving reporting and integration capabilities, enhancing stability, improving the administrative interface, improving reporting and integration with ConnectWise, removing the minimum license requirement for cloud-based product, and continuously developing automation, machine learning, and artificial intelligence capabilities.
The initial setup for SentinelOne Singularity Complete is described as easy, straightforward, simple, and convenient by the reviewers. They mention that the deployment of the solution can be done in minutes or within a day, depending on the size of the network. The reviewers also highlight that the setup process does not require complex or difficult procedures. One reviewer rates the ease of implementation as ten out of ten, while another rates it a five out of five. They mention that the solution is easy to install, deploy, and manage, and that it has low maintenance requirements. Some reviewers mention that the setup process involves downloading and installing the agent, while others mention deploying it through policies or using a URL.
The solution of SentinelOne Singularity Complete is highly scalable and can accommodate a large number of users. Users have reported that the scalability is great, very good, highly scalable, and better than other tools. The solution can be easily scaled and can handle thousands of users and servers. It is used by organizations with varying numbers of users, ranging from 10 to 10,000. Users have mentioned plans to increase usage as their organizations grow. The scalability is considered not a problem and the solution can work across different platforms. Users have also praised the flexibility and ease of scaling. Some users have mentioned the need to purchase additional licenses for scaling purposes.
The customer service and support of SentinelOne Singularity Complete have received positive feedback from users. Users have mentioned that the technical support is great, helpful, and responsive. They have found the support team to be quick in resolving bugs and providing workarounds. Some users have also praised the documentation provided by SentinelOne. However, there have been a few complaints about slow response times and the lack of online sessions for technical assistance.
The solution of SentinelOne Singularity Complete is consistently described as stable and reliable by the reviewers. They emphasize that the product does not crash, freeze, or have bugs or glitches. The stability is praised for different scales of clients, ranging from small to large. However, some reviewers mention initial issues that have been resolved, and a few mention occasional lag or slower search functionality. Overall, the solution is considered stable and reliable, with ratings ranging from nine out of ten to five out of five.
SentinelOne makes keeping your infrastructure safe and secure easy and affordable. They offer several tiered levels of security and varied payment options. SentinelOne works well with Linux, Windows, and MacOS, and can successfully support legacy infrastructures as well as the newer popular environments, including the latest operating systems. The single pane of glass management will save time and money by reducing manpower and ensuring comprehensive security protection of all your endpoints locally and worldwide.
SentinelOne offers intensive training and support to meet every organization’s unique business needs.
SentinelOne's levels of services and support include, but are not limited to:
SentinelOne GO is a guided 90-day onboarding service to ensure successful deployment and success. It assists with the deployment planning and overview, initial user setup, and product overviews. It provides ongoing training and advisory meetings, ensuring that everything is set up correctly and that your team understands the appropriate protocols to ensure success.
SentinelOne offers multi-tiered support based on your organizational needs from small business to enterprise, using their Designed Technical Account Management (TAM). They have support for every business level: Standard, Enterprise, and Enterprise Pro. SentinelOne is always available to ensure that you and your organization work together to minimize the risk of downtime and any threat exposure.
Threat Hunting & Response Services
Support for threat hunting and response include Watch Tower, Watch Tower Pro, Vigilance Respond, and Vigilance Respond Pro. Each of these services builds on the other, progressively adding features based on your organizational needs.
Watch Tower: This is the entry-level plan and includes: Active campaign hunting and cyber crime alerts and course correction for potential threats, access to the Monthly Hunting & Intelligence Digest.
Watch Tower Pro: Includes everything in WatchTower and customized threat hunting for all current & historical threats, unlimited access to Signal Hunting Library of Pre-Built Queries, Incident-Based Triage and Hunting, continuous customer service, followup and reporting, a Security Assessment, and quarterly Cadence meetings.
Vigilance Respond: Includes all of the features of Watch Tower in addition to a security assessment and Cadence meetings, which are on-demand. Provides the features of Watch Tower Pro in addition to 24x7x365 monitoring, triage, and response.
Vigilance Respond Pro: Includes all of the features of the above options, including a security assessment and quarterly cadence meeting as well as a complete digital forensic investigation and malware analysis.
Reviews from Real Users
Jeff D. who is an Operations Manager at Proton Dealership IT, tells us that "The detection rate for Sentinel One has been excellent and we have been able to resolve many potential threats with zero client impact. The ability to deploy via our RMM allows us to quickly secure new clients and provides peace of mind."
"The most valuable feature varies from client to client but having absolute clarity of what happened and the autonomous actions of SentinelOne are what most people find the most assuring." relates Rae J., Director IR and MDR at a tech services company.
SentinelOne Singularity Complete was previously known as Sentinel Labs, SentinelOne Singularity.
SentinelOne Singularity Complete is the #2 ranked solution in endpoint security software, top Anti-Malware Tools, EDR tools, and XDR Security products. PeerSpot users give SentinelOne Singularity Complete an average rating of 8.6 out of 10. SentinelOne Singularity Complete is most commonly compared to Microsoft Defender for Endpoint: SentinelOne Singularity Complete vs Microsoft Defender for Endpoint. SentinelOne Singularity Complete is popular among the large enterprise segment, accounting for 47% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 17% of all views.Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank