SonicWall Capture Client Reviews

Name: SonicWall Capture Client
Brand: SonicWall
Rating: 4.0 (10 reviews)

4.0 out of 5

10 reviews
100% willing to recommend

What is SonicWall Capture Client?

SonicWall Capture Client is a unified client platform that delivers multiple endpoint protection capabilities, including next-generation malware protection and application vulnerability intelligence. It leverages cloud sandbox file testing, comprehensive reporting, and enforcement for endpoint protection.

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SonicWall Capture Client is the #38 ranked solution in EDR tools and #46 ranked solution in endpoint security software. PeerSpot users give SonicWall Capture Client an average rating of 8.0 out of 10. SonicWall Capture Client is most commonly compared to CrowdStrike Falcon: SonicWall Capture Client vs CrowdStrike Falcon. SonicWall Capture Client is popular among the small business segment, accounting for 45% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a government, accounting for 12% of all views.

Buyer's Guide

Endpoint Protection Platform (EPP)

July 2025

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Featured SonicWall Capture Client reviews

LUIZ FERNANDO MARIANO SILVA

Data Office Protect - DPO at DATATRUSTY TECNOLOGIA

I have an advanced license that includes all features. Though we have the license, we cannot use it completely because it is not enabled in the Microsoft tier. It does not make sense. We do not want to buy it separately because the price is different if we buy separate licenses.

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Winsley De Oliveira

Owner at ANOC

The biggest issue with SonicWall Capture Client is network latency. We have a 150-millisecond delay from the SonicWall Capture Client center. SonicWall should put some servers in South America so that we can be closer to the network on the internet. The solution's pricing should be improved, and the solution should be made more feasible.

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Fansa Kusuma

Network Security Engineer at PT Wahana Piranti Teknologi

Overall, what I love the most about SonicWall Capture Client is its management console. SonicWall Capture Client also has the intelligence to tell you which computer is online, what OS it uses, etc. I also found the rollback feature and SentinelOne integration valuable in SonicWall Capture Client. Rollback is a powerful feature of the solution because it's similar to locking your endpoint during an attack, so you won't have to pay the hackers, particularly during ransomware attacks. That feature in SonicWall Capture Client allows you to get back your endpoint or make your endpoint right again after an attack. I also like that it isn't complex to remove the engine error from the endpoint because you only have to provide the security key from SonicWall Capture Client, so the process is simple. It's not complex.

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SonicWall Capture Client mindshare

Product category:

As of July 2025, the mindshare of SonicWall Capture Client in the Endpoint Protection Platform (EPP) category stands at 0.6%, down from 0.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP)

Key learnings from peers

Last updated Jun 22, 2025

Valuable Features

SonicWall Capture Client’s most valuable features include its rollback capability, SentinelOne integration, broad OS scope, Capture Security Center, Real-Time Deep Memory Inspection, threat protection with Capture ATP, and web content filtering. Its interface is user-friendly, supports scalability, and connects to a firewall via a serial number. Features such as device control, asset management, and advanced protocol searching are also highlighted, offering notable performance and innovative multi-engine sandboxing for comprehensive security management.

"Considering other products, SonicWall Capture Client has two differentiators."
"SonicWall Capture Client offers a cost-effective solution that's cheaper compared to other vendors like CrowdStrike."
"The threat protection feature of SonicWall Capture Client is most valuable."

Room for Improvement

SonicWall Capture Client needs improvements in performance and resource consumption that can slow systems and hinder document access. Its management console and user interface look outdated. There are challenges with network latency and vulnerability detection. Users face difficulties with MySonicWall account management related to license expiration. Pricing is a concern. Users also experience limitations with license deployment within a single tenant and require separate services for XDR capabilities.

"XDR cannot be used unless MDR services are purchased with SonicWall."
"Technical support from SonicWall has room for improvement. While their escalation process is understandable, it can be time-consuming as all logs need to be provided multiple times across different service levels."
"SonicWall Capture Client should use less of our PC's memory, as it tends to slow down the performance."

ROI

Users found SonicWall Capture Client significantly improved cybersecurity, reducing malware incidents, and saving considerable IT resources. It streamlined endpoint protection operations, leading to measurable cost savings. Many businesses reported faster detection and response times, enhancing overall security posture. They also appreciated its integration capabilities, which lowered the need for additional software.

Pricing

SonicWall Capture Client operates on a yearly SaaS licensing model. Several users find the overall pricing reasonable, particularly compared to competitors like CrowdStrike. Indonesian users report costs of five hundred thousand rupiahs per endpoint, with no additional fees beyond the licensing. However, some users mention extra costs for partner services and find the solution expensive for small and medium-sized businesses. Additionally, some prefer alternatives like Sophos due to more flexible pricing options.

"The product is very expensive."
"You have to pay for the solution, and a lot of customers do not want to pay."
"Here in Indonesia, SonicWall Capture Client costs five hundred thousand rupiahs for every endpoint. If I'm correct, you only have to pay the licensing fee, and there's no additional fee.To me, the pricing for SonicWall Capture Client is four out of five."

Popular Use Cases

SonicWall Capture Client is utilized for endpoint security, protecting computers from malware and ransomware, and features threat protection with web content filtering and Capture ATP. It supports asset management, reporting, and intervenes in cyber attack situations. Many deploy it as an antivirus for endpoint protection across various devices and servers. Commonly used by organizations, including SMBs, to protect their infrastructure, it is implemented for extensive user networks.

Service and Support

Technical support for SonicWall Capture Client receives mixed feedback. Some find the team responsive and knowledgeable, even available at midnight. Others report that resolving issues can take time and criticize the escalation process's complexity and slowness. The support portal is described as accessible and useful, particularly for firewall-related concerns. Improvements are suggested in response times and efficiency when addressing technical issues.

Deployment

Initial setup of SonicWall Capture Client is simple and user-friendly, comparable to most SonicWall products. Companies generally find the process straightforward, though it may require personalization for specific needs. The deployment duration varies based on the number of devices, but users have successfully implemented it quickly even on large networks. MySonicWall provides helpful resources that facilitate setup, although some government organizations might face challenges.

Scalability

SonicWall Capture Client is recognized for its scalability, with flexibility in licensing and ease of adding users via a cloud-based management console. Users appreciate its ability to seamlessly grow from small deployments to larger ones, evidenced by various experiences. It suits small and medium-sized businesses, handling scalability needs efficiently without complications. The graphical interface supports scalability, making it an accessible choice for diverse organizational requirements.

Stability

SonicWall Capture Client is seen as a reliable option by multiple users, though some note that it may slow system performance due to resource consumption. Many praise its stability, citing few issues and successful threat protection. Ratings for stability are often around seven out of ten, while scalability receives an eight. Users appreciate its functioning capabilities, particularly its integration of EDR and EPP with Mitra Tech and machine learning, which enhances performance.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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