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Norton Small Business Reviews

Vendor: NortonLifeLock
4.4 out of 5
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What is Norton Small Business?

Safeguard your business effortlessly with Norton Small Business, providing comprehensive protection wherever you are. Feel confident in the security of your business as Norton helps protect your devices, offering easy installation, overview, and management without the need for IT skills. With a focus on reducing online risks, this solution enables secure browsing for employees on-the-go and enhances the security of company passwords and financial information. Additionally, Norton Small Business contributes to the longevity of your PCs with automated Windows PC cleaning and optimization, ensuring peak efficiency. Prioritize data integrity by maintaining three separate backups, including an additional backup in the cloud. With Norton Small Business, empower your team to work safely while staying ahead of potential threats, making it an ideal choice for businesses seeking straightforward and robust online security solutions.
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Norton Small Business is the #6 ranked solution in top SSL VPN solutions, #12 ranked solution in top Cloud Backup solutions, and #15 ranked solution in endpoint security software. PeerSpot users give Norton Small Business an average rating of 8.8 out of 10. Norton Small Business is most commonly compared to CrowdStrike Falcon: Norton Small Business vs CrowdStrike Falcon. Norton Small Business is popular among the large enterprise segment, accounting for 44% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a comms service provider, accounting for 11% of all views.
Buyer's Guide
Cloud Backup
August 2025
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Helped 866,218 peers since 2012

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Norton Small Business mindshare

Product category:
Cloud Backup
As of August 2025, the mindshare of Norton Small Business in the Cloud Backup category stands at 0.2%, up from 0.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Cloud Backup Market Share Distribution
ProductMarket Share (%)
Norton Small Business0.2%
Veeam Data Platform13.6%
Commvault Cloud10.1%
Other76.1%
Cloud Backup
 
 
Key learnings from peers

Valuable Features

Valuable features of Norton Small Business include rapid virus detection, 24/7 support services, non-intrusive device security, efficient threat scanning, malicious website blocking, diverse features like antivirus, firewall, identity protection, VPN, backup, and performance optimization. Users appreciate its robust notification system, top defense with encrypted automatic cloud backups, compatibility with major operating systems, and reliable performance providing peace of mind. Alerts for spam emails also add significant value.
  • "The most valuable feature of the solution is that it offers alerts if I get a spam email."
  • "The performance is fine."
  • "The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms."

Room for Improvement

Norton Small Business needs to enhance device optimization, security measures, and the speed of cloud backups. Users desire fewer upsell notifications and improved VPN stability. The tool's price should be more competitive, and there should be enhancements in mobile integration, password manager, storage capacity, and notification clarity. Reduced update frequency and better market availability are also needed.
  • "The tool's price is an area of concern where improvements are required."
  • "The updates must be less frequent."
  • "The integration with Android devices needs enhancement."

ROI

Users indicated that Norton Small Business had provided substantial cost savings by preventing security breaches. The platform's reliability reduced downtime, and its ease of management allowed teams to focus on core tasks. Businesses reported a high degree of satisfaction with the protection offered, noting a significant reduction in issues related to data security. The setup processes were simple, contributing to an efficient integration that boosted productivity.

Pricing

Norton Small Business users generally find the pricing and licensing to be reasonable, with options for yearly or multi-year licenses. Licensing packages, such as those for 20 users, can offer cost savings. Despite some challenges with additional feature costs, the overall cost is rated around eight out of ten in terms of affordability. The product is considered cost-effective, though smaller businesses might find the price slightly prohibitive.
  • "On a scale of one to ten, if ten is the most expensive and one is the cheapest, I rate the price as nine."
  • "The solution is cost-effective."
  • "During procurement, we discovered that acquiring licenses in packages or bundles, such as the one for 20 users, was more cost-effective than individual licenses."

Popular Use Cases

They use Norton Small Business primarily for device security, threat and identity protection, antivirus, firewall, VPN security, data encryption, cloud backup, and device optimization. It protects from wireless and malware threats, blocks malicious websites, manages passwords, and offers seamless integration for client dashboards. They use it for updating programs and cloud storage. They rely on its comprehensive features for online threat protection and background operation on personal systems.

Service and Support

The technical support team for Norton Small Business is described as helpful, responsive, and highly rated, receiving a ten out of ten on multiple occasions. Some users have found online help useful, rating it around an eight out of ten. There are a few instances where support was not needed. However, there are suggestions for improvement in customer support.

Deployment

Users find Norton Small Business's initial setup easy and quick, often completed in under an hour. Deployment is straightforward and requires minimal technical knowledge. Some face issues with the password manager on mobile devices. Access credentials and administrator approval are necessary for secure installation. Multiple branches may need more executives for deployment.

Scalability

Norton Small Business is considered highly scalable by users. Companies have various numbers of users ranging from small teams to over a thousand. Adding more licenses and accommodating more devices and users is described as easy and flexible. Users consistently rate Norton Small Business's scalability abilities between eight and ten out of ten. Multiple installations across different devices and platforms are also common among users, enhancing scalability.

Stability

Norton Small Business is regarded as very stable. Users report minimal issues, rating stability between eight to ten out of ten. The only significant concern is the password manager on mobile devices, which sometimes opens without manual initiation.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Cloud Backup Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise1
By reviewers
By visitors reading reviews
Company SizeCount
Small Business187
Midsize Enterprise63
Large Enterprise198
By visitors reading reviews

Top industries

By visitors reading reviews
Comms Service Provider
11%
Computer Software Company
10%
Manufacturing Company
7%
Government
7%
Healthcare Company
7%
Educational Organization
6%
Retailer
6%
Financial Services Firm
5%
Non Profit
5%
University
4%
Real Estate/Law Firm
4%
Performing Arts
3%
Construction Company
3%
Insurance Company
3%
Media Company
3%
Energy/Utilities Company
3%
Recreational Facilities/Services Company
2%
Pharma/Biotech Company
2%
Hospitality Company
2%
Wholesaler/Distributor
1%
Transportation Company
1%
Outsourcing Company
1%
Legal Firm
1%
Logistics Company
1%

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Product Categories

Product Categories
Cloud Backup
SSL VPN
Endpoint Protection Platform (EPP)

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Norton Small Business Reviews Summary
Author infoRatingReview Summary
IT auditor at SHEFFIELD HALLAM UNIVERSITY4.0We use Norton Small Business for firewall threat protection, VPN security, and more. Its 24/7 support is reliable and resolves issues quickly, though device optimization and security alerts need improvement. We haven't considered or used other solutions.
CEO at Evise.ai4.5I use Norton 360 for device security, appreciating its robust notification system. However, the frequent upsell prompts could be improved. Despite this, Norton has proven valuable, preventing security issues and offering peace of mind with its comprehensive coverage.
Delivery Manager - DBA at HTC Global Services (INDIA) Private4.5I use Norton Small Business on my laptop for spam email alerts, but its price needs improvement. I previously used Kaspersky but switched due to security concerns, even though Kaspersky supports a mobile version which Norton lacks.
Head of Information System at EEC5.0I find Norton Small Business to be a comprehensive solution with features like antivirus protection, firewall, and VPN. It integrates well with our client dashboard. However, it could benefit from enhanced security measures. We previously used Symantec, McAfee, and Kaspersky.
Founding Partner at 2Five15.0I use Norton 360 for device protection due to its efficient threat scanning and ability to block malicious websites without disruption. While it's reliable, I wish the cloud backup was faster and allowed setting bandwidth limits during uploads and downloads.
Medical Director at 05.0I use Norton Small Business to protect my computer, and it runs in the background. It has effectively prevented viruses, giving me peace of mind. While the performance is fine, I wish the updates were less frequent.
Founding Partner at 2Five14.0I found Norton Small Business valuable for its essential licenses compatible with multiple platforms. However, I faced issues with the password manager on mobile, particularly Android. Previously, I used Webroot, but chose Norton 360 for its comprehensive protection and affordability.
Head of Global Sales at phaxon services pvt ltd4.0I use Norton 360 for antivirus protection due to its good performance. However, the solution's stability needs improvement. I haven't considered or used any other solutions, and I don't have information on ROI or deployment with a cloud provider.