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Vipin-Kumar
Owner, Solution Architect at BPAS
Reseller
Top 5
A beautifully stable process modeling tool
Pros and Cons
  • "Some of the most valuable features of this process modeling tool are process simulation and process animation."
  • "It's still early for me to comment since I've only been using it for two months, but the responsiveness when diagramming needs to be improved."

What is our primary use case?

My primary use case of this tool is for process modeling. It's not a fully BPM tool, it's just for process modeling. I use it for as-is and to-be process modeling. 

What is most valuable?

Some of the most valuable features of this process modeling tool are process simulation and process animation. 

What needs improvement?

It's still early for me to comment since I've only been using it for two months, but the responsiveness when diagramming needs to be improved. 

An additional feature I would like to see is a publishing feature. If they created a much better publishing feature, it would be better. 

For how long have I used the solution?

I have been working with this solution for two months. 

What do I think about the stability of the solution?

The stability and performance are beautiful. This product doesn't require any maintenance. It has two modes, so you can have some information on a local repository. If you have a local repository, you need to maintain that, but otherwise there's no required maintenance. 

What do I think about the scalability of the solution?

Scalability isn't an issue with this solution because it's on a modeling framework. It has all the features required. My customers are medium-sized companies, around three to four hundred people. 

How are customer service and support?

My experience with customer support was fantastic. 

Which solution did I use previously and why did I switch?

I have also worked with SAP Signavio and IBM Blueworks Live. In comparison, Visual Paradigm is very comprehensive since all the BPM and 2.0 modeling processes are available. Blueworks Live is not as complete when compared to Visual Paradigm, which is a very mature product. 

How was the initial setup?

The initial setup was very simple. It barely took twenty minutes. 

What about the implementation team?

I implemented through an in-house team. My company is partnered with Visual Paradigm Software and an authorized reseller.

What's my experience with pricing, setup cost, and licensing?

The pricing of Visual Paradigm is very appropriate and affordable. There are no hidden costs involved. 

What other advice do I have?

If you are considering implementing Visual Paradigm, you should have a thorough knowledge of BPM and 2.0. If you're looking for a real comprehensive modeling software, more than just a process mapping tool, this is one of the best solutions. 

I rate Visual Paradigm a nine out of ten. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Consultant at a recruiting/HR firm with 10,001+ employees
Real User
Top 5
The amount of control that this solution provides is great
Pros and Cons
  • "The amount of control that this solution provides is great."
  • "Bizagi allows for automation, but it's very complicated."

What is most valuable?

The amount of control that this solution provides is great.

What needs improvement?

Automation could be better. Bizagi allows for automation, but it's very complicated.

Sometimes we experience issues related to translation. The first version we used was translated into Spanish, but the upgrade that we installed was not translated, which caused us some problems. 

For how long have I used the solution?

I have used this solution for a few years.

What do I think about the scalability of the solution?

We haven't experienced any scalability or stability related issues. 

Which solution did I use previously and why did I switch?

We used to use Blueworks, from IBM. Bizagi is not as extensive as Blueworks, but it's enough for our company. Bizagi is easy to use, but Blueworks offers more freedom, allowing you to develop more. 

Blueworks is more expensive, but it has more functionality. Exporting and processing client uploads is much easier using Blueworks. 

What's my experience with pricing, setup cost, and licensing?

We use the free version, so yes, we are very satisfied with the price. If you want more complicated software, you're going to have to pay for it. 

What other advice do I have?

I would recommend this solution to any colleagues. On a scale from one to ten, I would give this solution a rating of nine.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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