We performed a comparison between IBM Blueworks Live and iServer based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We are you using the product as a process mapping tool and as part of a larger process improvement project. We use it with IBM BPM and IBM ODM. We get an automated workflow solution for our customers, an improved workflow automation."
"For me, what I find to be the most valuable is its simplicity and the association with Microsoft Office."
"Valuable features include real-time modeling and design work, the ability to perform workshops with clients in real-time with the tool, and getting instant output."
"In terms of the collaboration features, from the point of discovery, it was useful to go to load up the policies and the rule sets that the client had. And in terms of exploring options and being able to model a variety of different processes, that was incredibly useful as well."
"It is a stable solution since there has not been any downtime. Everything loads fast."
"The ease of documenting and digitizing the processes was valuable to us."
"The solution is stable. All the refreshes run very well."
"The reporting that we can generate from IBM Blueworks Live has been interesting. We found the KPIs, risks, process modeling, format, and colors, to be very good. We use the EY template and it is interesting to generate reporting in this format."
"iServer is a solution that helps catalog enterprise architect solutions and catalog information."
"I have to think less with this solution. It's simple."
"There were lots of different requirements, and collaboration and review is one of the biggest things. There is also Office 360 integration, and there's flexibility to use it as a database as well."
"It has helped having data lineage in the business cluster, which is used as control artifacts."
"The initial setup is easy."
"iServer has valuable features for workflow and document management."
"The most valuable features of iServer are the integration with Microsoft Office and the interface is similar to Microsoft applications making them easy to use."
"Good and effective reporting features, which help in decision making."
"In the Blue Works Live software boxes and lines are automatically placed by the programme and can't be easily manipulated."
"We would like the ability to add additional custom colors. We would like to color additional items to add notes to the blueprint."
"The font size is really, really small and it's really not useful to print out process models because you cannot read what's written in different boxes. This makes it necessary for people to have access to the tool. We view licenses to see how the printing or output is. It's not very good."
"The solution is a very basic discovery product so it doesn't have that much modeling capability. This can be improved."
"I wish Blueworks Live had simulations built in, but it doesn't. It also lacks a feature of reporting; ad hoc, drag and drop reporting. A lot of senior people are always asking for reports, and there's no reporting feature within IBM Blueworks."
"IBM Blueworks is BPMN 2.0 compliant, but it does not adapt to the overarching BPMN 2.0 concepts."
"In the solution Signavio, they have a customer journey mapping feature that should be added to IBM Blueworks Live. It's valuable to map or document the customer journey to identify the pains and opportunities in this process."
"The ability to create a very structured rule. With the capability that we have right now, Blueworks Live is more process focused. We should be able to enhance it to include a lot more of decisions as well."
"There are other solutions out there that have a better user interface."
"Cannot see which activities are control activities."
"The performance is slow, which is something that should be improved."
"There can be some performance issues using the solution that should be improved. When you make modifications modify to files there are embedded data within that can take a while to process."
"The one issue is that if you want to import predefined work, you need to put the licensing model in. So if you wanted to import work that was done before, you then need to buy a separate product for that."
"There could be features for process mining, process simulation, and analytics."
"More visualization techniques and ways to report the data might be helpful."
"We could allocate permissions to use only specific components to the users rather than the entire instance."
IBM Blueworks Live is ranked 12th in Business Process Design with 20 reviews while iServer is ranked 13th in Business Process Design with 15 reviews. IBM Blueworks Live is rated 8.2, while iServer is rated 7.2. The top reviewer of IBM Blueworks Live writes "An easily scalable and affordable solution that enables users to document and digitize processes with ease". On the other hand, the top reviewer of iServer writes "Enables flexible parameters for any process model and has a valuable document management feature ". IBM Blueworks Live is most compared with Visio, SAP Signavio Process Manager, Lucidchart, ARIS Cloud and Camunda, whereas iServer is most compared with LeanIX, Sparx Systems Enterprise Architect, Visio, ARIS BPA and MEGA HOPEX. See our IBM Blueworks Live vs. iServer report.
See our list of best Business Process Design vendors.
We monitor all Business Process Design reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
