We performed a comparison between Bizagi and IBM Blueworks Live based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Your team can work on it having basic training about databases and BPM modeling."
"I like the business process management engine. It's very detailed, and you can probably map any of the corporate workflow processes you come across in it compared to some of the other solutions out there. I can probably say that it has very good support to work in tandem with other RP solutions in the market. The software is still very user-friendly and integral, and they have pretty good online resources. The automation feature is pretty good, so is the integration feature."
"The most valuable feature is the organizational modeling capability."
"The product allowed users to connect with flow chart elements with ease."
"It is quite a stable solution."
"I like the ease of use and the fact that you can download and use their free version, which is unlimited. However, while it's unlimited use, some features aren't available."
"I like all of the features. I like that you can simulate the processes and add the time standard."
"The API is pretty straightforward."
"Valuable features include real-time modeling and design work, the ability to perform workshops with clients in real-time with the tool, and getting instant output."
"It is a stable solution since there has not been any downtime. Everything loads fast."
"You can use if from your mobile device or you can be on the desktop. It doesn't matter. You are always connected. It is cloud-based, so you don't have to install anything."
"We are you using the product as a process mapping tool and as part of a larger process improvement project. We use it with IBM BPM and IBM ODM. We get an automated workflow solution for our customers, an improved workflow automation."
"The licenses are transferrable between different users."
"IBM Blueworks Live is cloud-based and provides easy access to all your processes in one place."
"I like the two-tiered approach, that is, discover and then drill down to the main steps. You can right click and attach risk, policies, and much more. It is a user-friendly solution."
"It enables decisions based upon processes that we do model, and ultimately move forward with."
"Cloud support for their process mapping tool could be better. To map all your processes in any way and call your data, you need to download their on-premise setup or their desktop setup. Cloud support for process mapping is limited, and they should work on that."
"They should improve the migration process between major versions, from version 9 to 10, we had to redo our implementation."
"The tool is expensive and it should improve its pricing."
"Bizagi doesn't have integrations with other solutions, such as ERP systems. In the industry and your company, you have a lot of systems with which you need to integrate, but Bizagi doesn't have such integrations, which makes it very difficult. Its scalability can also be improved. It is good for a startup, but when you need something more complex, it is not good."
"The solution's interface could be a bit more user-friendly and I would like to see more integrations with other Office products, not just Office 365."
"The performance could use improvement. We couldn't connect the processes to on one file. The performance is an issue for us."
"One part of the university has changed its regular desktops to Linux. This is a weak point because Bizagi doesn't run on Linux. I would like the opportunity to run the software inside of Linux."
"It is difficult to drive ROI on types of processes involving complex business rules."
"The font size is really, really small and it's really not useful to print out process models because you cannot read what's written in different boxes. This makes it necessary for people to have access to the tool. We view licenses to see how the printing or output is. It's not very good."
"In the Blue Works Live software boxes and lines are automatically placed by the programme and can't be easily manipulated."
"The objects that the solution creates are not unique."
"The ability to create a very structured rule. With the capability that we have right now, Blueworks Live is more process focused. We should be able to enhance it to include a lot more of decisions as well."
"Spaces are not well organized; space controls are lacking."
"We haven't yet been able to dabble in case management with Blueworks Live, as it is not yet offered with the product."
"We would like the ability to add additional custom colors. We would like to color additional items to add notes to the blueprint."
"I can't insert any images. For example, within the process map, if I want to put it in the box or rectangle, or circle. If I have to use one image or icon, that's not possible."
Bizagi is ranked 5th in Business Process Design with 78 reviews while IBM Blueworks Live is ranked 12th in Business Process Design with 20 reviews. Bizagi is rated 8.4, while IBM Blueworks Live is rated 8.2. The top reviewer of Bizagi writes "A flexible, customizable solution that reduced time to market, but the UI and customer support could be better". On the other hand, the top reviewer of IBM Blueworks Live writes "An easily scalable and affordable solution that enables users to document and digitize processes with ease". Bizagi is most compared with Camunda, Visio, Bonita, Microsoft Power Apps and ARIS BPA, whereas IBM Blueworks Live is most compared with Visio, SAP Signavio Process Manager, Lucidchart, ARIS Cloud and MEGA HOPEX. See our Bizagi vs. IBM Blueworks Live report.
See our list of best Business Process Design vendors.
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