IBM Blueworks Live vs SS&C Blue Prism comparison

IBM and SS&C Technologies are both solutions in the Business Process Design category. IBM is ranked #12 with an average rating of 7.3, while SS&C Technologies is ranked #15 with an average rating of 7.8. IBM holds a 3.1% mindshare in BPD, compared to SS&C Technologies’s 0.9% mindshare. Additionally, 91% of IBM users are willing to recommend the solution, compared to 80% of SS&C Technologies users who would recommend it.

IBM Blueworks Live

Read 22 IBM Blueworks Live reviews

2,199 Views
1,913 Comparison Views

91% willing to recommend

SS&C Blue Prism

Read 5 SS&C Blue Prism reviews

1,928 Views
270 Comparison Views

80% willing to recommend

IBM Blueworks Live

SS&C Blue Prism

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 2, 2025

IBM Blueworks Live and SS&C Blue Prism compete in the business process management and automation space. IBM Blueworks Live seems to have the upper hand due to a more favorable pricing structure and customer support, while SS&C Blue Prism stands out with advanced automation capabilities justifying its higher price point and enhanced operational efficiencies.

Features: IBM Blueworks Live offers process mapping, real-time collaboration, and intuitive modeling tools. SS&C Blue Prism provides robotic process automation, scalability, and integration with diverse systems.

Room for Improvement: IBM Blueworks Live could enhance its advanced automation capabilities and integration with other systems. It may also improve training resources for new users. SS&C Blue Prism can simplify its pricing model and improve user-friendliness for complex setup processes. Additionally, expanding customer support hours could benefit users worldwide.

Ease of Deployment and Customer Service: IBM Blueworks Live offers faster, cloud-based deployment with comprehensive support. SS&C Blue Prism requires a more involved setup due to robust customization options but balances this with dedicated support for tailor-made solutions.

Pricing and ROI: IBM Blueworks Live provides competitive and straightforward pricing with quicker ROI through moderate upfront costs. SS&C Blue Prism, while requiring a higher initial investment, offers significant long-term ROI with comprehensive automation, attracting enterprises focused on in-depth automation and scalability.

To learn more, read our detailed IBM Blueworks Live vs. SS&C Blue Prism Report (Updated: December 2025).

Buyer's Guide

IBM Blueworks Live vs. SS&C Blue Prism

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Blueworks Live

Ranking in Business Process Design

12th

Average Rating

8.0

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

No ranking in other categories

SS&C Blue Prism

Ranking in Business Process Design

15th

Average Rating

7.8

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

Business Process Management (BPM) (16th), Process Automation (13th), Medical Insurance Claims Software (2nd), Insurance Claims Processing (3rd), Document Management Software (8th), Low-Code Development Platforms (14th), Intelligent Document Processing (IDP) (11th), Loan Management Software (3rd), Document Automation Software (3rd), Business Orchestration and Automation Technologies (19th), AI Customer Experience Personalization (8th), AI Finance & Accounting (5th)

Mindshare comparison

As of January 2026, in the Business Process Design category, the mindshare of IBM Blueworks Live is 3.1%, down from 3.5% compared to the previous year. The mindshare of SS&C Blue Prism is 0.9%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Design Market Share Distribution
Product	Market Share (%)
IBM Blueworks Live	3.1%
SS&C Blue Prism	0.9%
Other	96.0%

Business Process Design

Featured Reviews

Nupur Wadhwa

Consultant 2 at Protiviti

Enables efficient process mapping but requires improvement in maintaining server stability

The pricing of the solution can be quite expensive when compared to competitors, though IBM Blueworks Live stands out from a technical standpoint. IBM Blueworks Live provides clear ROI as it saves both time and money. I have successfully imported Visio flowcharts into both IBM Blueworks Live and ARIS. Both tools handled the imports successfully, though some manual intervention was required because Visio is quite a basic tool. Importing flowcharts into advanced tools such as ARIS and IBM Blueworks Live requires some manual effort. The primary advantage is the ease of use. I have not encountered any features in other tools that I couldn't find in ARIS. This is a major factor because I don't have to switch between tools to find specific features. Using ARIS for the past three years has built confidence and trust in the tool.

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VikasKumar16

Technical Auditor at a financial services firm with 10,001+ employees

Has defined complex workflows and handled detailed automation scenarios efficiently

It requires extensive knowledge if somebody wants to work on SS&C Blue Prism, compared to other tools. The downside is you need to be very aware of the tool. You need to know how to write the workflow and have a detailed understanding of SS&C Blue Prism. It takes more time to learn compared to other tools in the market which are more user-friendly.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like the two-tiered approach, that is, discover and then drill down to the main steps. You can right click and attach risk, policies, and much more. It is a user-friendly solution."

"The business process discovery is excellent. The diagram or blueprinting functionality of the solution are very good. It's quite easy. You can link the sub-processes and get a big overview of the whole process then."

"Business users understand it really well, which means we can then help them automate their business processes."

"The reporting that we can generate from IBM Blueworks Live has been interesting. We found the KPIs, risks, process modeling, format, and colors, to be very good. We use the EY template and it is interesting to generate reporting in this format."

"It is a stable solution since there has not been any downtime. Everything loads fast."

"Valuable features include real-time modeling and design work, the ability to perform workshops with clients in real-time with the tool, and getting instant output."

"The solution is easy to operate. Also, there is an automatic mode to make the business flow. You don't have to put any lines or arrows in a decision point in IBM Blueworks Live; it's very automatic."

"The ease of documenting and digitizing the processes was valuable to us."

More IBM Blueworks Live pros

"I find the design studio, where I can build the automation, and the control room feature, which allows me to run and monitor the automation, to be the most useful."

"Some important features include the language capabilities, which are crucial since RPA has to read the documents provided by the customer."

"The key feature of SS&C that I find valuable is the general workflow visibility."

"We have a lot of customer requests on a daily basis for different use cases, and we have different processes for that."

Cons

"The objects that the solution creates are not unique."

"It is BPMN-compliant but the tool needs to be more involved to get into a completely 2.0 oriented tool. It has a few things but it's not the complete BPMN model."

"Some of the import functionality was a bit restrictive, in terms of loading data in from other data sources. Something as simple as Excel, loading data tables from Excel, wasn't great. And vice-versa. Some of the export and import functionality with something like Visio - which, I know it's a slightly different tool - but being able to work seamlessly with those other tool sets would've been quite useful. I know it was something that was in the pipeline to be looked at. So that would be useful."

"The APIs are great, except the normal business user doesn't know how to create APIs. So it's hard because IBM comes to us as the business users and tell us to create reporting with APIs, except we don't know that, so we have to turn around and flip it to our IT people."

"The ability to create a very structured rule. With the capability that we have right now, Blueworks Live is more process focused. We should be able to enhance it to include a lot more of decisions as well."

"In the solution Signavio, they have a customer journey mapping feature that should be added to IBM Blueworks Live. It's valuable to map or document the customer journey to identify the pains and opportunities in this process."

"The solution is a very basic discovery product so it doesn't have that much modeling capability. This can be improved."

"The user interface is quite easy at first but process analysts soon run into roadblocks of limited functionality, which is disappointing."

More IBM Blueworks Live cons

"There is a need for improved integration with external systems in SS&C."

"Blue Prism is more costly than UiPath in terms of robotic licenses and orchestrators."

"I noticed that it lacks the ability to automatically record the process steps like some of its competitors."

Pricing and Cost Advice

"The solution is very, very cost-effective."

"Based on the licenses purchased, from a footprint perspective, you can have as many people as you want. You have multiple different categories of licenses to keep the cost low."

"The solution is not very expensive."

"They have a free subscription model that gives a lot of power to the users."

"We are seeing ROI from this solution. The solution has saved us time."

"There are editor licenses that are around 50 euros per month, and contributor licenses that are around 30 euros per month."

"Making it less expensive would be good."

"Price wise, IBM Blueworks Live is in the middle range, and I would give it a five out of ten."

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

18%

Manufacturing Company

10%

Computer Software Company

Government

Financial Services Firm

18%

Retailer

17%

Government

10%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	18

No data available

Questions from the Community

What do you like most about IBM Blueworks Live?

The solution is easy to operate. Also, there is an automatic mode to make the business flow. You don't have to put any lines or arrows in a decision point in IBM Blueworks Live; it's very automatic.

See all answers

What is your experience regarding pricing and costs for IBM Blueworks Live?

I do not have exposure to IBM Blueworks Live pricing since this is managed by other personnel who handle the financial aspects of licenses.

See all answers

What needs improvement with IBM Blueworks Live?

I do not use Security Identity Governance and Intelligence, as it is not implemented here. I would prefer an on-premises solution for IBM Blueworks Live, and this could be a recommendation. Regardi...

See all answers

What is your experience regarding pricing and costs for SS&C Blue Prism?

The pricing was not particularly competitive. It wasn't flexible for different geographies. For instance, in Africa, they didn't have a different pricing model to account for affordability. The pri...

See all answers

What needs improvement with SS&C Blue Prism?

It requires extensive knowledge if somebody wants to work on SS&C Blue Prism, compared to other tools. The downside is you need to be very aware of the tool. You need to know how to write the w...

See all answers

What is your primary use case for SS&C Blue Prism?

My main use case for SS&C Blue Prism is automating business processes in different areas of the company, for legacy application automations, for SAP, different web services, and we provide that...

See all answers

Comparisons

Visio vs IBM Blueworks Live

Compared 21% of the time

SAP Signavio Process Manager vs IBM Blueworks Live

Compared 18% of the time

ARIS Cloud vs IBM Blueworks Live

Compared 11% of the time

Lucidchart vs IBM Blueworks Live

Compared 11% of the time

ARIS BPA vs IBM Blueworks Live

Compared 8% of the time

More IBM Blueworks Live Competitors

Alfresco vs SS&C Blue Prism

Compared 21% of the time

Camunda vs SS&C Blue Prism

Compared 9% of the time

FIS Commercial Lending Suite vs SS&C Blue Prism

Compared 8% of the time

ServiceNow Now Platform vs SS&C Blue Prism

Compared 7% of the time

IBM BPM vs SS&C Blue Prism

Compared 7% of the time

More SS&C Blue Prism Competitors

Product Reports

Buyer's Guide

IBM Blueworks Live

January 2026

Download IBM Blueworks Live product report

Buyer's Guide

Business Process Design

January 2026

Download SS&C Blue Prism product report

Also Known As

IBM Lombardi Blueprint

SS&C AWD

Overview

IBM Blueworks Live is a cloud-based business process modeling tool that helps you discover, map and document your processes. It is easy to use, allowing you to learn and perform business process modeling in minutes.

With Blueworks Live you can:

Simplify business process modeling
Quickly build business processes in a straightforward, cloud-based interface designed for both IT and business users.

Improve process efficiency and accuracy
A central process repository eliminates version control and consistency issues by providing users real-time access to process workflows.

Enhance cross-team collaboration
A shared team workspace engages all business process owners, encouraging cross-team participation and continuous process improvement.

IBM

SS&C Blue Prism, renowned for its language capabilities and workflow design, supports detailed automation building, enhancing productivity. Despite some challenges like cost and limited integration, it offers substantial potential in automating diverse processes.

SS&C Blue Prism offers strong capabilities in document reading and a straightforward workflow design, making it accessible with basic BPM knowledge. Detailed automation design in the studio and effective monitoring in the control room are notable features. While facing higher costs and a steeper learning curve, it supports process mining and generative AI initiatives, crucial for industries aiming at transformation and activation services. Limited external system integration and lack of agile delivery encourage a strategic approach in its deployment.

What are the key features?

Strong Language Capabilities: Essential for document reading and interpretation.
Straightforward Workflow Design: Provides ease of use for individuals with basic BPM knowledge.
Detailed Automation Building: Design studio allows comprehensive workflow definitions and scenario planning.
Effective Monitoring: Control room supports detailed automation oversight.

What ROI should users expect?

Efficiency in Task Automation: Automates repetitive tasks in back-office services.
Enhanced Process Integration: Facilitates automation by integrating data inputs in insurance sectors.
Support for Process Mining: Aids in generative AI initiatives and process transformation.
Complex Project Management: Useful in managing large-scale migration projects.

SS&C Blue Prism finds its application across industries. In service industries, it automates repetitive tasks while supporting migration projects. Within the insurance sector, it helps automate claims handling and pricing by integrating data efficiently. Companies use it when transitioning processes, such as upgrading systems from older versions to new applications.

SS&C Technologies

Sample Customers

Cloudsoft Corp. Ltd., Bayer, S¾SS, Essex County Council

AWS, EY, Deloitte, ABBYY, Microsoft, GLYNT.AI, Pfizer, Invesco, Western Union

Buyer's Guide

IBM Blueworks Live vs. SS&C Blue Prism

December 2025

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