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IBM Blueworks Live vs iGrafx Process360 Live Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Blueworks Live
Ranking in Business Process Design
12th
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
22
Ranking in other categories
No ranking in other categories
iGrafx Process360 Live Plat...
Ranking in Business Process Design
19th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Business Process Management (BPM) (32nd), Process Mining (17th)
 

Mindshare comparison

As of August 2026, in the Business Process Design category, the mindshare of IBM Blueworks Live is 2.8%, down from 3.4% compared to the previous year. The mindshare of iGrafx Process360 Live Platform is 2.8%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design Mindshare Distribution
ProductMindshare (%)
IBM Blueworks Live2.8%
iGrafx Process360 Live Platform2.8%
Other94.4%
Business Process Design
 

Featured Reviews

Nupur Wadhwa - PeerSpot reviewer
Consultant 2 at Protiviti
Enables efficient process mapping but requires improvement in maintaining server stability
The pricing of the solution can be quite expensive when compared to competitors, though IBM Blueworks Live stands out from a technical standpoint. IBM Blueworks Live provides clear ROI as it saves both time and money. I have successfully imported Visio flowcharts into both IBM Blueworks Live and ARIS. Both tools handled the imports successfully, though some manual intervention was required because Visio is quite a basic tool. Importing flowcharts into advanced tools such as ARIS and IBM Blueworks Live requires some manual effort. The primary advantage is the ease of use. I have not encountered any features in other tools that I couldn't find in ARIS. This is a major factor because I don't have to switch between tools to find specific features. Using ARIS for the past three years has built confidence and trust in the tool.
MR
Solution Consultant at a healthcare company with 51-200 employees
Provides documentation, process mining, simulation, and automation capabilities
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The business process discovery is excellent. The diagram or blueprinting functionality of the solution are very good. It's quite easy. You can link the sub-processes and get a big overview of the whole process then."
"It has a built-in capability to capture process owners and managers against processes along with other process governance roles."
"Collaboration is most valuable. You can collaborate online with many people. People can comment, and you can comment back. It is just like a social network, and that, for me, is very good."
"It enables decisions based upon processes that we do model, and ultimately move forward with."
"IBM Blueworks Live is cloud-based and provides easy access to all your processes in one place."
"The solution is easy to operate. Also, there is an automatic mode to make the business flow. You don't have to put any lines or arrows in a decision point in IBM Blueworks Live; it's very automatic."
"It raised the process maturity of the organisation from a low level to a reasonable degree of awareness and introduced some process language and conventions to the organisation."
"It's very easy, very quick to create a process map. It has templates. The look and feel is very nice. What we want to achieve out of the process map, we can achieve it using Blueworks."
"The solution has helped our organization because instead of writing long documentation for the shop floor, flow charts make it more attractive for the staff to follow up on and carry out procedures."
"The solution's technical support is of good quality since they offer fast and seamless services."
"It's a great product, but all the functionalities need to be exploited in order to get the full value of the investment."
"The solution's most beneficial feature is the 360 approach, where documentation, process mining, simulation, and automation capabilities are in one solution."
"If you need software to help you easily design processes, make simulations, build value stream mappings, which has some LEAN features, and DMAIC support, I strongly encourage you to go forward and buy iGrafx."
"We found the technical support to be helpful."
"iGrafx is the most comprehensive way to have all the cross-feeds and the documents related to workflows, like cross-notes."
"It has simplified compliance with regulations and company standards."
 

Cons

"We would like to see more robust API access; we want it to be able to interact not just through the front end and have the ability to integrate with other systems more easily."
"IBM Blueworks is BPMN 2.0 compliant, but it does not adapt to the overarching BPMN 2.0 concepts."
"The user interface is quite easy at first but process analysts soon run into roadblocks of limited functionality, which is disappointing."
"I would like to see integration with ERP systems. This would help us to simulate the process and see where the problems are. Though IBM Blueworks Live is a good tool for documenting, it is not good for simulating."
"I would prefer an on-premises solution for IBM Blueworks Live, and this could be a recommendation."
"It is BPMN-compliant but the tool needs to be more involved to get into a completely 2.0 oriented tool. It has a few things but it's not the complete BPMN model."
"Spaces are not well organized; space controls are lacking."
"In the solution Signavio, they have a customer journey mapping feature that should be added to IBM Blueworks Live. It's valuable to map or document the customer journey to identify the pains and opportunities in this process."
"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."
"Visio is more user-friendly."
"With iGrafx, the implementation and the licensing were pretty complex."
"It would be nice to have a Spanish user interface available to us."
"One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities."
"If customers want to change the color or the logo, they have to go through every page to verify everything is right."
"I would love to see a template and shapes for customer journey mapping."
"There are a few areas iGrafx which could improve, probably the biggest area would be to support iOS as well as PC, so clients don’t have to emulate PC on an iOS platform."
 

Pricing and Cost Advice

"They have a free subscription model that gives a lot of power to the users."
"Based on the licenses purchased, from a footprint perspective, you can have as many people as you want. You have multiple different categories of licenses to keep the cost low."
"There are editor licenses that are around 50 euros per month, and contributor licenses that are around 30 euros per month."
"The solution is very, very cost-effective."
"The solution is not very expensive."
"We are seeing ROI from this solution. The solution has saved us time."
"Price wise, IBM Blueworks Live is in the middle range, and I would give it a five out of ten."
"Making it less expensive would be good."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
"I have heard that the solution's pricing is very competitive."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"My company is trying to replace iGrafx because the license is a little bit expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Manufacturing Company
9%
Computer Software Company
9%
Government
7%
Financial Services Firm
14%
Construction Company
11%
Comms Service Provider
9%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise19
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for IBM Blueworks Live?
I do not have exposure to IBM Blueworks Live pricing since this is managed by other personnel who handle the financial aspects of licenses.
What needs improvement with IBM Blueworks Live?
I do not use Security Identity Governance and Intelligence, as it is not implemented here. I would prefer an on-premises solution for IBM Blueworks Live, and this could be a recommendation. Regardi...
What is your primary use case for IBM Blueworks Live?
IBM Blueworks Live and security management are my primary products within the IBM suite. I particularly work on automation-related items, so most of my automation work lies with IBM, and I oversee ...
What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...
What is your primary use case for iGrafx?
The solution is used for the documentation and visualization of the main processes. The customers have hundreds or thousands of processes, but they start with the top 20 processes. The next step is...
 

Also Known As

IBM Lombardi Blueprint
No data available
 

Overview

 

Sample Customers

Cloudsoft Corp. Ltd., Bayer, S¾SS, Essex County Council
Multinational Bank
Find out what your peers are saying about IBM Blueworks Live vs. iGrafx Process360 Live Platform and other solutions. Updated: August 2026.
908,858 professionals have used our research since 2012.