We performed a comparison between IBM Blueworks Live and iGrafx Process360 Live Platform based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."You can use if from your mobile device or you can be on the desktop. It doesn't matter. You are always connected. It is cloud-based, so you don't have to install anything."
"In terms of the collaboration features, from the point of discovery, it was useful to go to load up the policies and the rule sets that the client had. And in terms of exploring options and being able to model a variety of different processes, that was incredibly useful as well."
"For me, what I find to be the most valuable is its simplicity and the association with Microsoft Office."
"The reporting that we can generate from IBM Blueworks Live has been interesting. We found the KPIs, risks, process modeling, format, and colors, to be very good. We use the EY template and it is interesting to generate reporting in this format."
"It's very easy, very quick to create a process map. It has templates. The look and feel is very nice. What we want to achieve out of the process map, we can achieve it using Blueworks."
"It has the ability to document in different formats. It is not tied to a specific model. You can look at it from different angles and see the intuitive nature of it. It always generates a valid diagram. You cannot create something that is not BPMN compliant."
"For me the most valuable feature is that it's one depository for our bank. So it's not like everybody has their critical processes on SharePoint or on their desktops. Everything is centrally located. It's very intuitive, easy to use. The support that I get from IBM is always great."
"The solution is easy to operate. Also, there is an automatic mode to make the business flow. You don't have to put any lines or arrows in a decision point in IBM Blueworks Live; it's very automatic."
"Provides a valuable BPMN feature."
"Simulation is most valuable."
"The solution is very stable."
"The solution's technical support is of good quality since they offer fast and seamless services."
"Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard."
"We found the technical support to be helpful."
"This product fulfills ninety percent of our needs, and we're happy as users of it."
"iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process."
"It is BPMN-compliant but the tool needs to be more involved to get into a completely 2.0 oriented tool. It has a few things but it's not the complete BPMN model."
"We'd also like to see it be Six Sigma or Lean compatible, a lot of people have asked about that."
"The ability to create a very structured rule. With the capability that we have right now, Blueworks Live is more process focused. We should be able to enhance it to include a lot more of decisions as well."
"In the solution Signavio, they have a customer journey mapping feature that should be added to IBM Blueworks Live. It's valuable to map or document the customer journey to identify the pains and opportunities in this process."
"The APIs are great, except the normal business user doesn't know how to create APIs. So it's hard because IBM comes to us as the business users and tell us to create reporting with APIs, except we don't know that, so we have to turn around and flip it to our IT people."
"Spaces are not well organized; space controls are lacking."
"We would like the ability to add additional custom colors. We would like to color additional items to add notes to the blueprint."
"In the Blue Works Live software boxes and lines are automatically placed by the programme and can't be easily manipulated."
"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."
"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."
"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."
"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."
"I would love to see a template and shapes for customer journey mapping."
"With iGrafx, the implementation and the licensing were pretty complex."
"It would be nice to have a Spanish user interface available to us."
"It can be more user-friendly."
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IBM Blueworks Live is ranked 12th in Business Process Design with 20 reviews while iGrafx Process360 Live Platform is ranked 15th in Business Process Design with 15 reviews. IBM Blueworks Live is rated 8.2, while iGrafx Process360 Live Platform is rated 8.4. The top reviewer of IBM Blueworks Live writes "An easily scalable and affordable solution that enables users to document and digitize processes with ease". On the other hand, the top reviewer of iGrafx Process360 Live Platform writes " A reasonably stable BPM solution useful for process governance and process mining". IBM Blueworks Live is most compared with Visio, SAP Signavio Process Manager, Lucidchart, ARIS Cloud and Camunda, whereas iGrafx Process360 Live Platform is most compared with Visio, ARIS BPA, SAP Signavio Process Manager, Camunda and Sparx Systems Enterprise Architect. See our IBM Blueworks Live vs. iGrafx Process360 Live Platform report.
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