We performed a comparison between IBM Blueworks Live and SAP Signavio Process Manager based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has a built-in capability to capture process owners and managers against processes along with other process governance roles."
"I like the two-tiered approach, that is, discover and then drill down to the main steps. You can right click and attach risk, policies, and much more. It is a user-friendly solution."
"It enables decisions based upon processes that we do model, and ultimately move forward with."
"The reporting that we can generate from IBM Blueworks Live has been interesting. We found the KPIs, risks, process modeling, format, and colors, to be very good. We use the EY template and it is interesting to generate reporting in this format."
"Collaboration is most valuable. You can collaborate online with many people. People can comment, and you can comment back. It is just like a social network, and that, for me, is very good."
"Business users understand it really well, which means we can then help them automate their business processes."
"For me the most valuable feature is that it's one depository for our bank. So it's not like everybody has their critical processes on SharePoint or on their desktops. Everything is centrally located. It's very intuitive, easy to use. The support that I get from IBM is always great."
"In terms of the collaboration features, from the point of discovery, it was useful to go to load up the policies and the rule sets that the client had. And in terms of exploring options and being able to model a variety of different processes, that was incredibly useful as well."
"This functionality ("invite anyone for feedback") has substantially increased visibility over work-in-progress when it comes to process modelling and overall process management and it decreased the time spent on giving and receiving feedback through emails and through sharing screenshots/.ppt files/Visio files etc."
"It's easy and fast. It's very quick to work with process teams in terms of improving processes. You just have to send them a URL and to have a process in front of them. I don't use all of the possibilities we have in Signavio. This has made it easier for people to adopt, because when we scrambled the process team together and started a process of improvement, it improved their process. They are much more involved than they had been earlier, and they can also use Signavio to make smaller improvements in the process for themselves. There are many more interactions between the process teams and Signavio than in our previous solution, where you had to hire in a professional process modeler. It's been a great improvement."
"One of the most valuable features is ease of use which has really been a good thing to put into the business. People like tools that they can just pick up and use straight-away."
"All in all, Signavio usability is excellent. Anyone can learn to use the tool quickly. This increases acceptance as employees are not facing a high learning curve. With the offered usability it is easy to model processes also live in workshops."
"The most valuable feature for me is usability."
"Process Manager is really helpful in building process maps. Creating them is really easy; the program is user-friendly."
"The ability to leave comments in the Collaboration Hub is a good and easy way for the employees to give feedback on the processes."
"We can use workflow manager to create forms."
"The font size is really, really small and it's really not useful to print out process models because you cannot read what's written in different boxes. This makes it necessary for people to have access to the tool. We view licenses to see how the printing or output is. It's not very good."
"The user interface is quite easy at first but process analysts soon run into roadblocks of limited functionality, which is disappointing."
"IBM Blueworks is BPMN 2.0 compliant, but it does not adapt to the overarching BPMN 2.0 concepts."
"The objects that the solution creates are not unique."
"I can't insert any images. For example, within the process map, if I want to put it in the box or rectangle, or circle. If I have to use one image or icon, that's not possible."
"The APIs are great, except the normal business user doesn't know how to create APIs. So it's hard because IBM comes to us as the business users and tell us to create reporting with APIs, except we don't know that, so we have to turn around and flip it to our IT people."
"The solution is a very basic discovery product so it doesn't have that much modeling capability. This can be improved."
"We haven't yet been able to dabble in case management with Blueworks Live, as it is not yet offered with the product."
"The solution is complex."
"For us, it would help a lot if this solution had floating licenses."
"The collaboration and commenting are great. However, I think it would be more useful for people to get notifications of comments straight-away so we can react even quicker to them than we already can."
"The tool's navigation could be improved."
"I think the interface itself can improve a bit. I think the interface is still stuck about a decade in the past, if I may be so brutal about it. Some of the buttons are really small, so you can't even see them. I think it needs upgrading to the 21st century with apps and the way we use mobile phones."
"There are a lot of challenges with Process Manager. For example, we wanted to create a process map from an Excel sheet, but Signavio doesn't have that capability. I have raised this issue with Signavio support, but it is one of the bottlenecks we are currently facing."
"The user administration, the user-group administration, and the license models need improvement."
"There are a few bugs when you use the Microsoft Surface Hub with the big screen."
IBM Blueworks Live is ranked 12th in Business Process Design with 20 reviews while SAP Signavio Process Manager is ranked 6th in Business Process Design with 57 reviews. IBM Blueworks Live is rated 8.2, while SAP Signavio Process Manager is rated 8.2. The top reviewer of IBM Blueworks Live writes "An easily scalable and affordable solution that enables users to document and digitize processes with ease". On the other hand, the top reviewer of SAP Signavio Process Manager writes "Has many functionalities and is used to model processes to the former operating model". IBM Blueworks Live is most compared with Visio, Lucidchart, ARIS Cloud, Camunda and Sparx Systems Enterprise Architect, whereas SAP Signavio Process Manager is most compared with Celonis, ARIS BPA, Camunda, Visio and Lucidchart. See our IBM Blueworks Live vs. SAP Signavio Process Manager report.
See our list of best Business Process Design vendors.
We monitor all Business Process Design reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
