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IBM Blueworks Live vs SAP Signavio Process Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.5
IBM Blueworks Live enhances productivity, reduces costs, and is preferred for its simplicity in business process management over competitors.
Sentiment score
5.9
SAP Signavio Process Manager delivers cost savings, enhanced collaboration, transparency, efficiency, and intangible benefits despite challenging ROI quantification.
IBM Blueworks Live seems very easy to use compared to similar products on the market.
Unit Head System Implementor at Allied Bank Limited
We can draw and document our processes, then analyze data within SAP Signavio Process Manager.
process and methods manager at Altitude Infrastructure
 

Customer Service

Sentiment score
8.3
IBM Blueworks Live support is responsive and competent, with quick resolutions and high user satisfaction, despite occasional delays.
Sentiment score
6.8
SAP Signavio Process Manager offers reliable support with quick, competent service, though improvement is needed in ticketing and guidance.
Support deserves a rating of nine out of ten.
Consultant 2 at Protiviti
I would rate their technical support a ten.
process and methods manager at Altitude Infrastructure
I think they must provide better solutions that are accessible for all of them.
Analista sr. de procesos de transformación digital at a consumer goods company with 1,001-5,000 employees
I have not encountered issues myself, but one of my colleagues found that support was provided quite late, resolving the problem in one or two days rather than instantly.
data analyst at dbs global university
 

Scalability Issues

Sentiment score
7.7
IBM Blueworks Live is scalable and adaptable, though performance and cost challenges arise with increased user numbers.
Sentiment score
7.2
SAP Signavio Process Manager scales well, with positive user feedback on performance and accessibility, especially for large enterprises.
IBM Blueworks Live is easily scalable, but it can be expensive to scale and there may be some limitations.
Consultant 2 at Protiviti
 

Stability Issues

Sentiment score
8.7
IBM Blueworks Live is praised for its reliable cloud version but may experience latency and glitches with connectivity issues.
Sentiment score
7.4
SAP Signavio Process Manager is highly stable, with minor issues mainly due to external factors, ensuring strong user satisfaction.
For the on-premise version, there aren't speed challenges, but sometimes the server goes down, preventing work.
Consultant 2 at Protiviti
 

Room For Improvement

IBM Blueworks Live struggles with orchestration, lacks simulation and reporting features, and has limited compliance and deployment options.
SAP Signavio enhancements include UI upgrades, better integration, flexible licensing, improved collaboration tools, and competitive process mining features.
Normal business users or consultants cannot perform the installation as it requires extensive technical knowledge.
Consultant 2 at Protiviti
I would prefer an on-premises solution for IBM Blueworks Live, and this could be a recommendation.
Unit Head System Implementor at Allied Bank Limited
It should also integrate with non-SAP systems for better functionality.
data analyst at dbs global university
SAP Signavio Process Manager is not as intuitive as others I have seen.
Analista sr. de procesos de transformación digital at a consumer goods company with 1,001-5,000 employees
 

Setup Cost

IBM Blueworks Live offers flexible, affordable pricing with scalable enterprise options, including minimal licensing costs and free subscriptions.
SAP Signavio Process Manager is costly but offers valued features, with negotiable pricing and justifiable costs for large organizations.
After SAP acquired Signavio, the prices increased significantly, making it too expensive for our small company to afford.
process and methods manager at Altitude Infrastructure
 

Valuable Features

IBM Blueworks Live enhances efficiency with real-time modeling, BPMN compliance, intuitive collaboration, and excellent customer service for cloud-based access.
SAP Signavio Process Manager excels in integration, collaboration, and intuitive design, aiding workflow transparency and business transformation.
IBM Blueworks Live provides clear ROI as it saves both time and money.
Consultant 2 at Protiviti
IBM Blueworks Live helps improve operational efficiency, especially where requirements are uncertain and clarity is needed.
Unit Head System Implementor at Allied Bank Limited
It has a tool that analyzes your data and shows you where the areas of change for improvement are.
Analista sr. de procesos de transformación digital at a consumer goods company with 1,001-5,000 employees
The ability to perform queries is a feature unique to SAP Signavio Process Manager, and it proves to be very useful for our needs.
process and methods manager at Altitude Infrastructure
 

Categories and Ranking

IBM Blueworks Live
Ranking in Business Process Design
12th
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
22
Ranking in other categories
No ranking in other categories
SAP Signavio Process Manager
Ranking in Business Process Design
4th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
62
Ranking in other categories
Business Process Management (BPM) (6th)
 

Mindshare comparison

As of January 2026, in the Business Process Design category, the mindshare of IBM Blueworks Live is 3.1%, down from 3.5% compared to the previous year. The mindshare of SAP Signavio Process Manager is 8.4%, down from 8.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design Market Share Distribution
ProductMarket Share (%)
SAP Signavio Process Manager8.4%
IBM Blueworks Live3.1%
Other88.5%
Business Process Design
 

Featured Reviews

Nupur Wadhwa - PeerSpot reviewer
Consultant 2 at Protiviti
Enables efficient process mapping but requires improvement in maintaining server stability
The pricing of the solution can be quite expensive when compared to competitors, though IBM Blueworks Live stands out from a technical standpoint. IBM Blueworks Live provides clear ROI as it saves both time and money. I have successfully imported Visio flowcharts into both IBM Blueworks Live and ARIS. Both tools handled the imports successfully, though some manual intervention was required because Visio is quite a basic tool. Importing flowcharts into advanced tools such as ARIS and IBM Blueworks Live requires some manual effort. The primary advantage is the ease of use. I have not encountered any features in other tools that I couldn't find in ARIS. This is a major factor because I don't have to switch between tools to find specific features. Using ARIS for the past three years has built confidence and trust in the tool.
Eury Reyes P - PeerSpot reviewer
Analista sr. de procesos de transformación digital at a consumer goods company with 1,001-5,000 employees
Reveals real bottlenecks, but pricing and usability need work still require improvement.
SAP Signavio Process Manager could be improved in several areas to make it more competitive and accessible. From my experience, the strongest opportunity lies in enhancing its process mining capabilities. While Signavio offers solid functionality, other tools like Celonis provide deeper insights and more seamless integrations, especially when working with large datasets or complex execution paths. Strengthening the integration layer and expanding native process mining features would significantly elevate the platform. Another area for improvement is pricing. The solution tends to be positioned at a premium level, which can limit adoption compared to other tools that offer similar or stronger capabilities at a more accessible cost. A more flexible or tiered pricing model would make the product more appealing to a broader range of organizations. Regarding usability, while the platform is powerful, it can feel advanced for users who do not have a process engineering background. Improving the user interface and offering more intuitive guidance for non-technical stakeholders would help increase engagement and ease of use across teams. In terms of support, the setup experience is manageable, especially with technical assistance, but there is room for SAP to provide more consistent and accessible support to ensure a smoother learning curve for new users. Overall, enhancements in process mining depth, integration capabilities, pricing flexibility, and user-friendliness would make SAP Signavio Process Manager a more compelling and widely adoptable solution.
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Manufacturing Company
10%
Computer Software Company
10%
Government
6%
Manufacturing Company
14%
Financial Services Firm
11%
Computer Software Company
9%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise18
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise6
Large Enterprise44
 

Questions from the Community

What do you like most about IBM Blueworks Live?
The solution is easy to operate. Also, there is an automatic mode to make the business flow. You don't have to put any lines or arrows in a decision point in IBM Blueworks Live; it's very automatic.
What is your experience regarding pricing and costs for IBM Blueworks Live?
I do not have exposure to IBM Blueworks Live pricing since this is managed by other personnel who handle the financial aspects of licenses.
What needs improvement with IBM Blueworks Live?
I do not use Security Identity Governance and Intelligence, as it is not implemented here. I would prefer an on-premises solution for IBM Blueworks Live, and this could be a recommendation. Regardi...
Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
What do you like most about Signavio Process Manager?
The visual representation is extremely powerful and easy to use in process modeling and analysis. I can show it to someone who doesn't know business process mapping, and they still understand bec...
What is your experience regarding pricing and costs for Signavio Process Manager?
The price of SAP Signavio Process Manager was quite high but could be afforded by an organization with a sensitive data scale.
 

Also Known As

IBM Lombardi Blueprint
Signavio Process Editor
 

Overview

 

Sample Customers

Cloudsoft Corp. Ltd., Bayer, S¾SS, Essex County Council
DHL, Coca Cola EP, Prudential, Zalando, T-Systems, Jabil, Endress+Hauser, Rakuten
Find out what your peers are saying about IBM Blueworks Live vs. SAP Signavio Process Manager and other solutions. Updated: December 2025.
879,455 professionals have used our research since 2012.