We performed a comparison between ARIS Architect and Designer and IBM Blueworks Live based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The support team is very responsive."
"It's really fast. It's much faster compared to Enterprise Architect."
"The user interface is easy to work with."
"One of the most valuable features is how user-friendly ARIS is, compared to other BPM tools. This tool has very diverse types of assets available. ARIS also has a lot of customizable options, different model types, object types, a number of attributes, and a lot of customization is possible. In comparison, Signavio is very limited in terms of model types and object types. So these customizations ARIS offers are really valuable to any client who wants to create a BPM repository."
"The most important feature is ARIS's ability to turn a process design into data to analyze anything you want. For example, we have some analysis reports in ARIS that can guide us when we want to change a system. It shows us how this change will affect all of the organization's processes."
"We use the product for modeling, conducting process checks, doing process flow, running, and analyzing the report."
"For me, what I find to be the most valuable is its simplicity and the association with Microsoft Office."
"Collaboration is most valuable. You can collaborate online with many people. People can comment, and you can comment back. It is just like a social network, and that, for me, is very good."
"You can use if from your mobile device or you can be on the desktop. It doesn't matter. You are always connected. It is cloud-based, so you don't have to install anything."
"It has a built-in capability to capture process owners and managers against processes along with other process governance roles."
"It is a stable solution since there has not been any downtime. Everything loads fast."
"I like the two-tiered approach, that is, discover and then drill down to the main steps. You can right click and attach risk, policies, and much more. It is a user-friendly solution."
"In terms of the collaboration features, from the point of discovery, it was useful to go to load up the policies and the rule sets that the client had. And in terms of exploring options and being able to model a variety of different processes, that was incredibly useful as well."
"The stability is pretty good. It is highly available, which is key. You don't lose your work and can autosave."
"You can have a collaboration feature, but it's necessary to have ARIS Connect which is a separate, costly product."
"We face problems when the product's capacity is increased."
"The product is not flexible."
"This product could be improved by lowering the licensing cost. More organizations could use ARIS if they slashed the licensing costs even a little bit."
"The simulation part still has some way to go. It's a good feature, and it's something that other vendors don't have right now, but it can still be improved. Some features are needed in ARIS Architect, so advanced users can do things through drag-and-drop functionality."
"The support team takes a long time to respond to our queries."
"In the solution Signavio, they have a customer journey mapping feature that should be added to IBM Blueworks Live. It's valuable to map or document the customer journey to identify the pains and opportunities in this process."
"The objects that the solution creates are not unique."
"The ability to create a very structured rule. With the capability that we have right now, Blueworks Live is more process focused. We should be able to enhance it to include a lot more of decisions as well."
"I can't insert any images. For example, within the process map, if I want to put it in the box or rectangle, or circle. If I have to use one image or icon, that's not possible."
"It is BPMN-compliant but the tool needs to be more involved to get into a completely 2.0 oriented tool. It has a few things but it's not the complete BPMN model."
"Spaces are not well organized; space controls are lacking."
"Some of the import functionality was a bit restrictive, in terms of loading data in from other data sources. Something as simple as Excel, loading data tables from Excel, wasn't great. And vice-versa. Some of the export and import functionality with something like Visio - which, I know it's a slightly different tool - but being able to work seamlessly with those other tool sets would've been quite useful. I know it was something that was in the pipeline to be looked at. So that would be useful."
"The APIs are great, except the normal business user doesn't know how to create APIs. So it's hard because IBM comes to us as the business users and tell us to create reporting with APIs, except we don't know that, so we have to turn around and flip it to our IT people."
ARIS Architect and Designer is ranked 19th in Business Process Design with 6 reviews while IBM Blueworks Live is ranked 12th in Business Process Design with 20 reviews. ARIS Architect and Designer is rated 7.6, while IBM Blueworks Live is rated 8.2. The top reviewer of ARIS Architect and Designer writes "The solution is stable and has a responsive support team, but it is not flexible, and exporting data is difficult". On the other hand, the top reviewer of IBM Blueworks Live writes "An easily scalable and affordable solution that enables users to document and digitize processes with ease". ARIS Architect and Designer is most compared with ARIS Cloud, Sparx Systems Enterprise Architect and erwin Data Modeler by Quest, whereas IBM Blueworks Live is most compared with Visio, SAP Signavio Process Manager, Lucidchart, ARIS Cloud and Camunda. See our ARIS Architect and Designer vs. IBM Blueworks Live report.
See our list of best Business Process Design vendors.
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