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ARIS Architect and Designer vs IBM Blueworks Live comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARIS Architect and Designer
Ranking in Business Process Design
16th
Average Rating
7.8
Reviews Sentiment
5.9
Number of Reviews
9
Ranking in other categories
No ranking in other categories
IBM Blueworks Live
Ranking in Business Process Design
12th
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Business Process Design category, the mindshare of ARIS Architect and Designer is 0.8%, down from 0.9% compared to the previous year. The mindshare of IBM Blueworks Live is 3.6%, up from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design
 

Featured Reviews

Angie Ibrahim Eissa - PeerSpot reviewer
Utilizing advanced features to optimize and improve process modeling capabilities
ARIS Architect and Designer needs to improve its cloud version reliability, as I experienced data corruption that reverted diagrams to earlier versions. This issue, especially with large-scale diagrams, led to significant inconvenience due to the lack of partial data restoration capability. Additionally, an academic license would be beneficial to accommodate educational purposes.
AjarMathur - PeerSpot reviewer
An easily scalable and affordable solution that enables users to document and digitize processes with ease
IBM Blueworks is BPMN 2.0 compliant, but it does not adapt to the overarching BPMN 2.0 concepts. There is only one kind of BPMN 2.0 diagram. It is a process diagram. It doesn't have the concept of separate tools, which other products offer. If I had to do a hardcore BPMN 2.0 modeling, the product would have its own reservations. There were features we could not explore from a BPMN 2.0 perspective. Most of the time, people who are shifting from Microsoft Office tools to a digitized way of working still want the reporting capabilities to be strong. Some tools, like ARIS or Signavio, offer customized solutions from the reporting perspective. If I have documented my whole finance process and want to fetch out a complete SOP report in a very customized manner, IBM Blueworks cannot provide it. We have to rely on some other services. So that's one area in which we always struggled, how to really customize the reporting aspects. I understand that we need to keep the tool a little more asset-light. It's very difficult to keep adding many options, but at least a few BPMN 2.0 options were needed. We have been suggesting to IBM that we should have some way of customizing the reporting. At least we should get a custom way of reporting it into different formats like Excel or putting up a logo for one of the clients so that their SAP can be printed that way.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most important feature is ARIS's ability to turn a process design into data to analyze anything you want. For example, we have some analysis reports in ARIS that can guide us when we want to change a system. It shows us how this change will affect all of the organization's processes."
"Its user interface is highly regarded, especially when compared with Visual Paradigm."
"It is suitable for banks, insurance companies, public administration, etc. The method is very adaptable and can be applied independently of the business."
"One of the most valuable features is how user-friendly ARIS is, compared to other BPM tools. This tool has very diverse types of assets available. ARIS also has a lot of customizable options, different model types, object types, a number of attributes, and a lot of customization is possible. In comparison, Signavio is very limited in terms of model types and object types. So these customizations ARIS offers are really valuable to any client who wants to create a BPM repository."
"The support team is very responsive."
"One of the standout features for me is its synchronization to a publication server. It makes sharing diagrams and links with non-users easy."
"We use the product for modeling, conducting process checks, doing process flow, running, and analyzing the report."
"The user interface is easy to work with."
"The business process discovery is excellent. The diagram or blueprinting functionality of the solution are very good. It's quite easy. You can link the sub-processes and get a big overview of the whole process then."
"For me, what I find to be the most valuable is its simplicity and the association with Microsoft Office."
"The stability is pretty good. It is highly available, which is key. You don't lose your work and can autosave."
"It enables decisions based upon processes that we do model, and ultimately move forward with."
"The solution is stable. All the refreshes run very well."
"For me the most valuable feature is that it's one depository for our bank. So it's not like everybody has their critical processes on SharePoint or on their desktops. Everything is centrally located. It's very intuitive, easy to use. The support that I get from IBM is always great."
"You can use if from your mobile device or you can be on the desktop. It doesn't matter. You are always connected. It is cloud-based, so you don't have to install anything."
"This solution is good at utilizing standards rules for connectivity."
 

Cons

"The support team takes a long time to respond to our queries."
"The product is not flexible."
"This product could be improved by lowering the licensing cost. More organizations could use ARIS if they slashed the licensing costs even a little bit."
"We face problems when the product's capacity is increased."
"The customer service of ARIS Architect and Designer was disappointing. It took forty days to conclude that partial data restoration was not possible, and it was suggested that the data might have been accidentally deleted, despite evidence to the contrary."
"Sometimes, it's not easy to convince customers to use this methodology because it's a bit rigid."
"You can have a collaboration feature, but it's necessary to have ARIS Connect which is a separate, costly product."
"The simulation part still has some way to go. It's a good feature, and it's something that other vendors don't have right now, but it can still be improved. Some features are needed in ARIS Architect, so advanced users can do things through drag-and-drop functionality."
"The font size is really, really small and it's really not useful to print out process models because you cannot read what's written in different boxes. This makes it necessary for people to have access to the tool. We view licenses to see how the printing or output is. It's not very good."
"IBM Blueworks is BPMN 2.0 compliant, but it does not adapt to the overarching BPMN 2.0 concepts."
"In the solution Signavio, they have a customer journey mapping feature that should be added to IBM Blueworks Live. It's valuable to map or document the customer journey to identify the pains and opportunities in this process."
"Some of the import functionality was a bit restrictive, in terms of loading data in from other data sources. Something as simple as Excel, loading data tables from Excel, wasn't great. And vice-versa. Some of the export and import functionality with something like Visio - which, I know it's a slightly different tool - but being able to work seamlessly with those other tool sets would've been quite useful. I know it was something that was in the pipeline to be looked at. So that would be useful."
"Sometimes, the tool is automatic, which can complicate it, but once you're accustomed to manipulating it, you can use it very effectively."
"We haven't yet been able to dabble in case management with Blueworks Live, as it is not yet offered with the product."
"I wish Blueworks Live had simulations built in, but it doesn't. It also lacks a feature of reporting; ad hoc, drag and drop reporting. A lot of senior people are always asking for reports, and there's no reporting feature within IBM Blueworks."
"The ability to create a very structured rule. With the capability that we have right now, Blueworks Live is more process focused. We should be able to enhance it to include a lot more of decisions as well."
 

Pricing and Cost Advice

"The licenses are very costly. I've seen many people who are hesitant or not able to use ARIS Suite just because of the license cost. Even though they like all the functionalities and understand the value of everything ARIS provides, they aren't able to implement it."
"Many customers find the licensing configuration confusing. There are many different sub-details in the licensing, making it very difficult for us to understand what we are buying and what we are using with what."
"The tool is a little bit expensive."
"The product is expensive."
"The solution is very, very cost-effective."
"Making it less expensive would be good."
"There are editor licenses that are around 50 euros per month, and contributor licenses that are around 30 euros per month."
"They have a free subscription model that gives a lot of power to the users."
"We are seeing ROI from this solution. The solution has saved us time."
"Based on the licenses purchased, from a footprint perspective, you can have as many people as you want. You have multiple different categories of licenses to keep the cost low."
"Price wise, IBM Blueworks Live is in the middle range, and I would give it a five out of ten."
"The solution is not very expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
23%
Computer Software Company
11%
Insurance Company
9%
Government
9%
Financial Services Firm
19%
Computer Software Company
10%
Manufacturing Company
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with ARIS Architect and Designer?
ARIS Architect and Designer needs to improve its cloud version reliability, as I experienced data corruption that reverted diagrams to earlier versions. This issue, especially with large-scale diag...
What is your primary use case for ARIS Architect and Designer?
I use ARIS Architect and Designer ( /products/aris-architect-and-designer-reviews ) for process modeling, enterprise architecture, and business process design. I only use it for customers because i...
What do you like most about IBM Blueworks Live?
The solution is easy to operate. Also, there is an automatic mode to make the business flow. You don't have to put any lines or arrows in a decision point in IBM Blueworks Live; it's very automatic.
What is your experience regarding pricing and costs for IBM Blueworks Live?
The solution costs around 600-700 dollars/year, which is quite affordable.
What needs improvement with IBM Blueworks Live?
Sometimes, the tool is automatic, which can complicate it, but once you're accustomed to manipulating it, you can use it very effectively.
 

Also Known As

ARIS Architect & Designer, ARIS Architect, ARIS Designer
IBM Lombardi Blueprint
 

Overview

 

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.
Cloudsoft Corp. Ltd., Bayer, S¾SS, Essex County Council
Find out what your peers are saying about ARIS Architect and Designer vs. IBM Blueworks Live and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.