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Forcepoint Secure Web Gateway vs TitanHQ WebTitan comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
5th
Ranking in Internet Security
3rd
Ranking in Web Content Filtering
1st
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (8th), Secure Access Service Edge (SASE) (8th)
Forcepoint Secure Web Gateway
Ranking in Secure Web Gateways (SWG)
6th
Ranking in Internet Security
4th
Ranking in Web Content Filtering
2nd
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
56
Ranking in other categories
No ranking in other categories
TitanHQ WebTitan
Ranking in Secure Web Gateways (SWG)
25th
Ranking in Internet Security
13th
Ranking in Web Content Filtering
4th
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
18
Ranking in other categories
Domain Name System (DNS) Security (10th)
 

Mindshare comparison

As of November 2025, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 2.2%, up from 1.9% compared to the previous year. The mindshare of Forcepoint Secure Web Gateway is 3.9%, down from 4.8% compared to the previous year. The mindshare of TitanHQ WebTitan is 1.0%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Market Share Distribution
ProductMarket Share (%)
iboss2.2%
Forcepoint Secure Web Gateway3.9%
TitanHQ WebTitan1.0%
Other92.9%
Secure Web Gateways (SWG)
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
AhmedHawana - PeerSpot reviewer
Efficient user access control enhances productivity and browsing experience
Forcepoint Secure Web Gateway is mainly used to prevent employees from accessing certain sites and allow others to access specific websites. Based on Forcepoint's insights, we block some sites for classification purposes. It efficiently categorizes which sites should not be accessed during work hours. Additionally, Forcepoint does not affect traffic flow, ensuring a smooth browsing experience.
Pusa Alexandru-Catalin - PeerSpot reviewer
Provides basic email protection features but needs improvement in learning capabilities
TitanHQ does a middle-of-the-road job like Bitdefender and SensorNet, and it has a learning feature, though it's not as advanced as previous technology. In the past, I used a far superior product with no false alarms and minimum spam. This tool learned quickly from my inbox, offering simple yet useful features, such as two links embedded in the email footer indicating whether the email was spam or not.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Technical support is pretty sharp and very responsive."
"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."
"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."
"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."
"The initial setup is easy. It's not difficult."
"It has protected clients against cyberattacks."
"The spam filter is very effective."
"The most valuable feature is the ability to allow or block sites by category."
"Real-time category protection."
"The most valuable feature is the categorization, where you can allow general access to an application but limit specific features."
"I have found the simplicity of the solution valuable. The dashboard and reports are good as well."
"Ease of updating the latest hotfixes and patches on the appliance."
"The most valuable feature is web filtering, where we are able to blacklist and whitelist sites on the fly."
"I can go in and unlock something easily if I need to. For an adult, I can reset it if something has slipped by. It's very easy to set it up and block what I need to block."
"I would rate TitanHQ WebTitan as seven out of ten."
"One of the most valuable features is the setup, right out-of-the-box. We rarely touch anything to do with WebTitan. That low administration is one of the huge features."
"The web filtering is the most valuable feature. The OTG client was the determining factor."
"It has been easy to understand and use customization options provided by WebTitan."
"Their report tool is the most valuable. By using the URL-base filtering, their reports give me a clear view of who is accessing what as well as which computer may have a virus or malware."
"Not a whole lot of oversight is required after WebTitan is installed. I get email notifications and occasionally browse the reporting. This is pretty important because I don't have the bandwidth to actively monitor all this stuff 24/7. It is just not possible. Therefore, it is important that it doesn't require a lot of my time once it is deployed and working."
 

Cons

"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."
"Its pricing could be better."
"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"File integrity monitoring would be very advantageous as an additional feature."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."
"I have been in contact with technical support several times, and I am not happy with them."
"Sometimes attacks or a new ransomware gets through."
"There are several issues with the product. Version 8.4 can only be managed with a CLI, they removed the nice GUI interface from version 8.1. The load-balancing needs massive improvements. The incident lists don’t sync between appliances, they need to be manually edited for each one."
"The reporting must be improved."
"Ease of use could be improved."
"A feature we wish to see addressed in the next release of Forcepoint Secure Web Gateway involves its administration."
"The initial setup was complex."
"The availability of clusters is limited, and the product is very unstable. The development team is slow as well."
"For security, it's very restrictive. For us, it blocks a lot, even too much, so we have had to create exceptions. A new implementation takes a bit of time to train it up, to put in all the exclusions, but once you have that done, it's just a matter of adding things as they come up."
"Sometimes it has been a little cumbersome to get the whitelisting just right. But that would be the only thing I've had any problems with."
"WebTitan could improve the software module and the platform's overall stability, and its competitors have a more sophisticated user interface. We have found some bugs as well as some issues with functionality and security that we've already forwarded to TitanHQ."
"On occasion, we whitelist a site and it still gets blocked. To get it working, we have to remove it and then re-add it a couple of times, until it finally takes hold."
"The interface is a little dated and a little awkward at times. That's a minor problem. It's workable."
"The Oauth1 protocol has a lot of issues with authentication and it made it very difficult to initially authenticate with the API."
"I would like to have a live chat feature with their support. This is one of the things that I like that they haven't offered yet. If they have live support, then at least I can work with an engineer when I have a problem and not have to wait for the engineer to respond."
"I've been trying to install an OTG on Windows 7 machines, and I simply can't get it to work."
 

Pricing and Cost Advice

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"The overall pricing for iboss is very competitive and transparent."
"It is expensive compared to one of its competitors."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is probably in line with other solutions, but I do not deal with the financial side."
"Expensive, but with a good reseller you can get a very good price."
"The solution's price is good."
"The pricing for Forcepoint Secure Web Gateway is expensive. You pay per user and functionality. I'd rate it a four on a scale of one to ten."
"Forcepoint's pricing is moderate."
"The cost for Forcepoint Secure Web Gateway is lower than that for Zscaler and Netskope. It could be around $4 per user annually."
"The pricing depends upon the number of users."
"The pricing on Forcepoint Web Security is fair. Fair pricing at current market rates, if you are comparing with the competition."
"It is a well-priced option."
"There are lots of products out there, and most of them are a lot more expensive. Overall, I'm very happy with SpamTitan. It has been a great solution for a very small library."
"WebTitan helps reduce costs associated with web filtering. In the event that somebody was compromised due to browsing the Internet, there will be at least one device offline. The time and energy spent cleaning that thing up and getting it back online, as well as having that user set up with some sort of a solution so they can continue working, makes it well worth the money. If a single device has been compromised, my time and the potential of having to buy additional hardware is worth at least a couple thousand dollars. Worst case scenario, if our entire organization or the majority of our organization got compromised, then it could get into the 50,000-plus for recovery. It depends on if it is a massive ransomware attack where it has pretty much crippled our entire business."
"The licensing, although I can't remember the exact cost, was very affordable. I want to say it was maybe $40 per license."
"For licensing, if I remember right, we told them how many users we have, and they told us the price, which we okayed. There were no add-ons. There might be a slight increase like everybody else, but there weren't any add-ons."
"It's very aggressively priced, which is something that we definitely like."
"We pay an annual subscription for this. They have good pricing. They are not expensive compared to other solutions that we evaluated. I like the fact that it is just one price for the year. I don't have to worry too much about fluctuations."
"It's very reasonably priced. We don't have to go for a monthly plan or anything like that. There are no extra costs in addition to the standard licensing fee."
"The pricing is good. It's a substantial cost, but they've held their prices over the years, which has been good."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
11%
Manufacturing Company
9%
Comms Service Provider
6%
Computer Software Company
10%
Financial Services Firm
9%
Manufacturing Company
9%
Government
7%
Computer Software Company
17%
Manufacturing Company
9%
Comms Service Provider
7%
Performing Arts
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise6
Large Enterprise5
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise6
Large Enterprise29
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...
What do you like most about Forcepoint Secure Web Gateway?
The product's user management is an area where my company does not face any challenges.
What is your experience regarding pricing and costs for Forcepoint Secure Web Gateway?
I would rate pricing for Forcepoint Secure Web Gateway a two out of ten. It's really expensive.
What needs improvement with Forcepoint Secure Web Gateway?
Forcepoint Secure Web Gateway is not endpoint security. If we have a chance to change, we would change it because it ...
What is your experience regarding pricing and costs for TitanHQ WebTitan?
The pricing of TitanHQ is more or less similar to other tools. I would be willing to pay more for a better service.
What needs improvement with TitanHQ WebTitan?
The technology employed by TitanHQ doesn't learn enough and is still on the basic side. I had previously used 'only m...
What is your primary use case for TitanHQ WebTitan?
I mainly use TitanHQ for email protection, specifically for no false alarms and minimal spam.
 

Also Known As

iBoss Cloud Platform
Forcepoint SWG, Websense Web Security, Forcepoint TRITON
WebTitan, WebTitan Web Filter
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Adventist Health, Alphawest, Amadori, Anoka County, Compartamos Banco, Davies Turner, EverBank, iGATE, Karlstad Municipality, Lake Michigan Credit Union, Scavolini, Smurfit Kappa, Toyota
Clarks, Pepsi, Purple, Comcast, Virgin, McDonalds, Sprint, Adtran, Xirrus, Eir, ViaSat
Find out what your peers are saying about Forcepoint Secure Web Gateway vs. TitanHQ WebTitan and other solutions. Updated: November 2025.
872,846 professionals have used our research since 2012.