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Forcepoint Secure Web Gateway vs TitanHQ WebTitan comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
6th
Ranking in Internet Security
3rd
Ranking in Web Content Filtering
1st
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (10th), Secure Access Service Edge (SASE) (9th)
Forcepoint Secure Web Gateway
Ranking in Secure Web Gateways (SWG)
8th
Ranking in Internet Security
4th
Ranking in Web Content Filtering
2nd
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
54
Ranking in other categories
No ranking in other categories
TitanHQ WebTitan
Ranking in Secure Web Gateways (SWG)
24th
Ranking in Internet Security
10th
Ranking in Web Content Filtering
4th
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
18
Ranking in other categories
Domain Name System (DNS) Security (10th)
 

Mindshare comparison

As of July 2025, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 2.1%, up from 1.7% compared to the previous year. The mindshare of Forcepoint Secure Web Gateway is 4.6%, down from 5.5% compared to the previous year. The mindshare of TitanHQ WebTitan is 1.3%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG)
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
AhmedHawana - PeerSpot reviewer
Efficient user access control enhances productivity and browsing experience
Forcepoint Secure Web Gateway is mainly used to prevent employees from accessing certain sites and allow others to access specific websites. Based on Forcepoint's insights, we block some sites for classification purposes. It efficiently categorizes which sites should not be accessed during work hours. Additionally, Forcepoint does not affect traffic flow, ensuring a smooth browsing experience.
Pusa Alexandru-Catalin - PeerSpot reviewer
Provides basic email protection features but needs improvement in learning capabilities
TitanHQ does a middle-of-the-road job like Bitdefender and SensorNet, and it has a learning feature, though it's not as advanced as previous technology. In the past, I used a far superior product with no false alarms and minimum spam. This tool learned quickly from my inbox, offering simple yet useful features, such as two links embedded in the email footer indicating whether the email was spam or not.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"iboss is among the few products providing inline filtering where no application is needed on the device. It operates on the network side and is not device-based. This feature was one of the main reasons why we stayed with them for so long."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."
"The console is cloud-based, which is something I really appreciate."
"Content filtering is the most useful feature of iboss."
"Technical support is pretty sharp and very responsive."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."
"Ease of updating the latest hotfixes and patches on the appliance."
"There is some sandboxing available, which is quite useful."
"Transparent Mode: Since we have multiple sites and roaming users, it has helped us in deploying the proxy to users without having to push any configurations to end users."
"The tool categorizes the user profiles which is very comfortable."
"Once deployed, the management console is simple and easy to use."
"Email Sandbox, DLP and Proxy."
"SWG allows me to track internet usage patterns, helping optimize bandwidth and understand how much time each employee spends online."
"The GUI is quite nice."
"I can go in and unlock something easily if I need to. For an adult, I can reset it if something has slipped by. It's very easy to set it up and block what I need to block."
"I would rate TitanHQ WebTitan as seven out of ten."
"Not a whole lot of oversight is required after WebTitan is installed. I get email notifications and occasionally browse the reporting. This is pretty important because I don't have the bandwidth to actively monitor all this stuff 24/7. It is just not possible. Therefore, it is important that it doesn't require a lot of my time once it is deployed and working."
"If someone is doing research and they're being blocked, and if we feel that it's a legitimate use, we can get them into the site they're looking for."
"The solution offers very good self-authentication. It has a lot of protocols and ways to authenticate users by ID, or by Active Directory Integration. It's able to take credentials from the Active Directory Domain Controllers."
"It has been easy to understand and use customization options provided by WebTitan."
"It has been easy to understand and use the customization options provided by WebTitan."
"Among the valuable features of WebTitan are the ability to white-label it, which is important for us, the fact that it is fully a cloud platform... and the ability to integrate with Active Directory"
 

Cons

"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."
"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."
"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."
"File integrity monitoring would be very advantageous as an additional feature."
"Its pricing could be better."
"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"They are gearing towards a cloud-based platform for easier management and implementation."
"A feature we wish to see addressed in the next release of Forcepoint Secure Web Gateway involves its administration."
"To access the root of the product for troubleshooting you must have a data engineer. This is the big issue with Forcepoint. The support community is not good."
"In the on-premises version, I don't like the deployment and structuring of the device."
"It takes 20 to 30 minutes for policy replication."
"Sometimes attacks or a new ransomware gets through."
"Stability needs some improvement, we have on occasion experienced some delay when it is synchronized."
"I am looking forward to the full integration of the endpoints that they offer for web security and DLP."
"The technology employed by TitanHQ doesn't learn enough and is still on the basic side."
"There are some small bugs in the real-time login environment. There is a real-time login and you can see which URLs are blocked or allowed for every user. They should make sure this is resolved in future releases."
"It works for us, and I have no real complaints about it. It is self-intuitive, but it could have intuitive help where you don't have to email somebody asking how you do something. They might already have it, but I've never used it."
"On occasion, we whitelist a site and it still gets blocked. To get it working, we have to remove it and then re-add it a couple of times, until it finally takes hold."
"I wasn't aware of WebTitan's Azure AD integration until now. The takeaway is that those types of enhancements should be broadcast from TitanHQ a little more openly than they are."
"I would like to have a live chat feature with their support. This is one of the things that I like that they haven't offered yet. If they have live support, then at least I can work with an engineer when I have a problem and not have to wait for the engineer to respond."
"Sometimes it has been a little cumbersome to get the whitelisting just right. But that would be the only thing I've had any problems with."
"The Oauth1 protocol has a lot of issues with authentication and it made it very difficult to initially authenticate with the API."
 

Pricing and Cost Advice

"It is probably in line with other solutions, but I do not deal with the financial side."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"The overall pricing for iboss is very competitive and transparent."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is expensive compared to one of its competitors."
"Forcepoint's pricing is moderate."
"Licensing is flexible. License pricing information is based on the customer, their environment, and on the future approach."
"The price of this solution is reasonable."
"It is quite expensive."
"Overall, I am not aware of the option to pay for one time use of Forcepoint Secure Web Gateway."
"Compared to the other products in the market, Forcepoint Secure Web Gateway can be a cost-effective tool."
"It is a well-priced option."
"Expensive, but with a good reseller you can get a very good price."
"The cost could be lower, though it is not currently prohibitive for larger companies."
"The licensing, although I can't remember the exact cost, was very affordable. I want to say it was maybe $40 per license."
"WebTitan helps reduce costs associated with web filtering. In the event that somebody was compromised due to browsing the Internet, there will be at least one device offline. The time and energy spent cleaning that thing up and getting it back online, as well as having that user set up with some sort of a solution so they can continue working, makes it well worth the money. If a single device has been compromised, my time and the potential of having to buy additional hardware is worth at least a couple thousand dollars. Worst case scenario, if our entire organization or the majority of our organization got compromised, then it could get into the 50,000-plus for recovery. It depends on if it is a massive ransomware attack where it has pretty much crippled our entire business."
"The pricing of WebTitan is good. It's the right price. We paid more and more for Cisco Umbrella."
"For licensing, if I remember right, we told them how many users we have, and they told us the price, which we okayed. There were no add-ons. There might be a slight increase like everybody else, but there weren't any add-ons."
"It's very reasonably priced. We don't have to go for a monthly plan or anything like that. There are no extra costs in addition to the standard licensing fee."
"The pricing is good. It's a substantial cost, but they've held their prices over the years, which has been good."
"It's very aggressively priced, which is something that we definitely like."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
9%
Government
6%
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
9%
Government
8%
Computer Software Company
20%
Manufacturing Company
9%
Educational Organization
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What do you like most about Forcepoint Secure Web Gateway?
The product's user management is an area where my company does not face any challenges.
What is your experience regarding pricing and costs for Forcepoint Secure Web Gateway?
The price for Forcepoint Secure Web Gateway is normal, rated around five to six out of ten.
What needs improvement with Forcepoint Secure Web Gateway?
Forcepoint Secure Web Gateway ( /products/forcepoint-secure-web-gateway-reviews ) could be improved by offering a Saa...
What is your experience regarding pricing and costs for TitanHQ WebTitan?
The pricing of TitanHQ is more or less similar to other tools. I would be willing to pay more for a better service.
What needs improvement with TitanHQ WebTitan?
The technology employed by TitanHQ doesn't learn enough and is still on the basic side. I had previously used 'only m...
What is your primary use case for TitanHQ WebTitan?
I mainly use TitanHQ for email protection, specifically for no false alarms and minimal spam.
 

Also Known As

iBoss Cloud Platform
Forcepoint SWG, Websense Web Security, Forcepoint TRITON
WebTitan, WebTitan Web Filter
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Adventist Health, Alphawest, Amadori, Anoka County, Compartamos Banco, Davies Turner, EverBank, iGATE, Karlstad Municipality, Lake Michigan Credit Union, Scavolini, Smurfit Kappa, Toyota
Clarks, Pepsi, Purple, Comcast, Virgin, McDonalds, Sprint, Adtran, Xirrus, Eir, ViaSat
Find out what your peers are saying about Forcepoint Secure Web Gateway vs. TitanHQ WebTitan and other solutions. Updated: July 2025.
861,390 professionals have used our research since 2012.