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Cisco Web Security Appliance vs Forcepoint Secure Web Gateway comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Cisco Web Security Appliance provides valuable security with positive ROI, especially during heightened threats, justifying the investment.
Sentiment score
5.8
Forcepoint Secure Web Gateway provides significant ROI, enhancing security while reducing hardware and staffing needs for organizations.
 

Customer Service

Sentiment score
6.4
Cisco Web Security support feedback is mixed, with varied satisfaction based on responsiveness and technician expertise across different tiers.
Sentiment score
6.3
Forcepoint Secure Web Gateway's support varies in responsiveness and expertise, with premium options offering quicker service but higher costs.
Generally, the response time for resolving issues is getting slower.
There are instances where both the response time and technical support quality need improvement.
 

Scalability Issues

Sentiment score
7.5
Cisco Web Security Appliance scales well, integrates with devices, supports virtual environments, and suits large organizations despite clustering issues.
Sentiment score
7.2
Forcepoint Secure Web Gateway is scalable and flexible but may require adjustments for optimal performance in larger implementations.
 

Stability Issues

Sentiment score
7.8
Cisco Web Security Appliance is stable and reliable, though potential issues arise from infrastructure complexity and power management.
Sentiment score
7.1
Forcepoint Secure Web Gateway is stable with high ratings, minor latency, and occasional outages affecting stability perceptions.
It is very stable, a product that I put on the network, and it will run for a very long time.
 

Room For Improvement

Cisco Web Security Appliance requires better UI, automation, pricing flexibility, tech support, integration, mobile compatibility, and enhanced features.
Forcepoint Secure Web Gateway requires improvements in authentication, malware filtering, feature integration, support, and new technology adoption.
Once it is done correctly, the functionality and reports become valuable, although the implementation part can still be challenging.
They need to enhance their CASB solutions since currently, the cloud index support is low compared to competitors.
 

Setup Cost

Cisco Web Security Appliance is costly, suitable for larger enterprises, and aligns with market trends for robust security features.
Forcepoint Secure Web Gateway is competitively priced, yet some find it less affordable than alternatives due to feature costs.
Cisco is not a product for small companies due to its pricing.
It's really expensive.
 

Valuable Features

Cisco Web Security Appliance offers strong web protection, user-friendly operation, scalability, and seamless integration for enterprise security needs.
Forcepoint Secure Web Gateway provides robust security with easy setup, customization, and centralized management for secure web access and monitoring.
When I integrate these three products, it efficiently prevents malware, showing which endpoint is affected and providing a comprehensive view of the endpoint connections.
As organizations move away from legacy applications and data centers, the SASE architecture and ZTNA-based operations become essential.
 

Categories and Ranking

Cisco Web Security Appliance
Ranking in Secure Web Gateways (SWG)
14th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
31
Ranking in other categories
No ranking in other categories
Forcepoint Secure Web Gateway
Ranking in Secure Web Gateways (SWG)
8th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
55
Ranking in other categories
Internet Security (4th), Web Content Filtering (2nd)
 

Mindshare comparison

As of July 2025, in the Secure Web Gateways (SWG) category, the mindshare of Cisco Web Security Appliance is 2.4%, down from 2.9% compared to the previous year. The mindshare of Forcepoint Secure Web Gateway is 4.6%, down from 5.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG)
 

Featured Reviews

Vusa Ndlovu - PeerSpot reviewer
Advanced protection features offer robust security while integration process presents challenges
With the WebAssign integration, it is not easy when I am integrating policies within the company, especially with NAND and wireless policies. The challenge arises when traffic is blocked from either wireless or wired connections. Although implementing it as a standalone is quicker, integrating BYOD with Cisco I and FTB can be tiring. Once it is done correctly, the functionality and reports become valuable, although the implementation part can still be challenging.
AhmedHawana - PeerSpot reviewer
Efficient user access control enhances productivity and browsing experience
Forcepoint Secure Web Gateway is mainly used to prevent employees from accessing certain sites and allow others to access specific websites. Based on Forcepoint's insights, we block some sites for classification purposes. It efficiently categorizes which sites should not be accessed during work hours. Additionally, Forcepoint does not affect traffic flow, ensuring a smooth browsing experience.
report
Use our free recommendation engine to learn which Secure Web Gateways (SWG) solutions are best for your needs.
863,901 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
17%
Manufacturing Company
9%
Non Profit
8%
Computer Software Company
13%
Financial Services Firm
11%
Manufacturing Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Cisco Web Security Appliance?
The most valuable features of the solution are the functions of proxy for the users who use the internet and the security it offers against the not-so-secure web pages.
What is your experience regarding pricing and costs for Cisco Web Security Appliance?
Comparing with other products, Cisco has more functionality, but pricing is a challenge. Cisco is not a product for small companies due to its pricing. Cisco has been in business for a long time, r...
What needs improvement with Cisco Web Security Appliance?
With the WebAssign integration, it is not easy when I am integrating policies within the company, especially with NAND and wireless policies. The challenge arises when traffic is blocked from eithe...
What do you like most about Forcepoint Secure Web Gateway?
The product's user management is an area where my company does not face any challenges.
What is your experience regarding pricing and costs for Forcepoint Secure Web Gateway?
The price for Forcepoint Secure Web Gateway is normal, rated around five to six out of ten.
What needs improvement with Forcepoint Secure Web Gateway?
Forcepoint Secure Web Gateway ( /products/forcepoint-secure-web-gateway-reviews ) could be improved by offering a SaaS-based service, which is increasingly being adopted in the market. They need to...
 

Also Known As

Cisco WSA, Cisco Web Security
Forcepoint SWG, Websense Web Security, Forcepoint TRITON
 

Overview

 

Sample Customers

New South Wales Rural Fire Service, Caixa Seguradora
Adventist Health, Alphawest, Amadori, Anoka County, Compartamos Banco, Davies Turner, EverBank, iGATE, Karlstad Municipality, Lake Michigan Credit Union, Scavolini, Smurfit Kappa, Toyota
Find out what your peers are saying about Cisco Web Security Appliance vs. Forcepoint Secure Web Gateway and other solutions. Updated: July 2025.
863,901 professionals have used our research since 2012.