We performed a comparison between Cisco Umbrella and Forcepoint Secure Web Gateway based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I think recently with many people working from home, Cisco Umbrella has been very useful. For example, we can manage the device and the network when the employee is not working on the local host. Cisco Umbrella is very valuable for this kind of infrastructure."
"The most valuable features are the dashboard, visibility, and reporting capabilities. Our customers can see how much Umbrella is protecting their organization. If you don't know what you've got, you can't protect it. With Umbrella, you get the visibility and see the protection that it's providing. We can get PDF reports on a weekly basis of any malware activities and any denial of service or command-and-control-type activities."
"It has excellent resilience in cybersecurity. Cybersecurity for my organization is very important because we are a banking organization. We need this security to protect the personal information of our clients. This is very important for our security."
"We are very new users of the solution and are still in the exploration stages, but we are happy with the product thus far."
"It enables us to go granular in the customization of blocking some categories on the DNS."
"I also think that the dashboard view is really helpful. Whenever sites get blocked, we get the details and the users who are connecting to them."
"The documentation is good, and we have been able to resolve any issues ourselves."
"You can manage and create policies based on a group of users. It can permit some URLs and block others."
"Forcepoint Secure Web Gateway has improved our organization through its ease of use."
"The initial setup is not complex."
"It's stable and reliable."
"One of the main features I have found the solution to be efficient."
"The most valuable feature is the ability to allow or block sites by category."
"Forcepoint Secure Web Gateway does most of its job well, but I especially like its data security feature."
"Secure Web Gateway's most valuable features are firewall blocking and anti-malware scanning."
"Provides good visibility and good filtering features."
"There are a couple of different pieces that have different portals. I know they're working on getting them all into one portal, but that's probably the biggest thing that needs improvement right now. It's not a single pane of glass yet."
"The firewall capabilities could be better. Cisco is starting to introduce some layer 7 capabilities now, but there's still some room to grow. They should continue with the development of Umbrella so that it is a full-blown cloud-managed firewall solution."
"There are some situations where we would like to block things for specific user groups. I know that Umbrella does that, but it's not that easy.... when you want a specific task for specific rules and policies for user groups, you have to go three levels down in the menu, and it's hard to find where you do that task."
"Network connectivity was a bit of a challenge at the beginning, but we were able to get the right help from Cisco."
"The rule-making process for blocking sites or for blocking characteristics can use some simplification."
"The integration with other solutions is a little complex. If you want to integrate with something like ArcSight or LogRhythm or Splunk, you need to do a lot of configuration. There are no easy ways to implement it."
"We faced an issue regarding virtual appliances (VAs) during deployment. They could improve the quality and management of the virtual appliances offered right now. You can't see much because it is a Linux machine, and they have customized it. You don't have any route access to the machine, only seeing limited things in it. When we opened a ticket, they didn't know much about VAs themselves. So, that is where it is lacking right now. I know this will improve in the long run."
"I would like to see Cisco enable us to get objects from the internet. I would also like to be able to choose groups."
"The Sandbox solution should be integrated with the NIST to handle whatever new vulnerabilities or new sites are identified as potential threats."
"But the deployment could be easier. It might take from one day to three days. Usually, that involves an engineer from the vendor and a working team at the enterprise."
"The automation lifecycle, integration, and export functionality could all be improved."
"An area for improvement would be the classification of websites - it can take a long time for new websites to be classified."
"Managing the endpoint for both DLP and web security should be simplified."
"The initial setup can be complex."
"There should be more hardware models available and the application control could improve."
"We have had latency issues."
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Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 39 reviews while Forcepoint Secure Web Gateway is ranked 9th in Secure Web Gateways (SWG) with 17 reviews. Cisco Umbrella is rated 8.8, while Forcepoint Secure Web Gateway is rated 7.6. The top reviewer of Cisco Umbrella writes "We can see all of our locations in one place and only have to make changes once for all our locations". On the other hand, the top reviewer of Forcepoint Secure Web Gateway writes "Reasonably priced, easy to set up, and offers near real-time reporting capabilities". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Palo Alto Networks DNS Security, Fortinet FortiGate SWG and Cisco Web Security Appliance, whereas Forcepoint Secure Web Gateway is most compared with Zscaler Internet Access, Symantec Proxy, Fortinet FortiGate SWG, Trend Micro Web Security and Fortinet FortiProxy. See our Cisco Umbrella vs. Forcepoint Secure Web Gateway report.
See our list of best Secure Web Gateways (SWG) vendors and best Internet Security vendors.
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