We performed a comparison between Cisco Umbrella and Forcepoint Secure Web Gateway based on real PeerSpot user reviews.Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"It offers good visibility for the Administrator. The administrator has full visibility of what is blocked or has the knowledge of where users go when they are surfing the internet."
"Cisco Umbrella is a totally different solution. They are the first to come up with this idea of security. It's a totally new concept of security for everybody, for every time, real time, perfectionism."
"Umbrella, being one pane for managing, being all-encompassing, allows us to quickly go in, make a change, and it applies to either every location, if we want it to, or we can have policies in place that only apply to certain users or certain computers."
"The most valuable thing is how easy it is to deploy. We did it with 9,000 users at my last job, and it took a week to get to all the endpoints. Doing that without having to physically touch all those endpoints was very simple."
"The Global Block List is one of the most valuable features because it's really easy to block domain names as well as URLs. Sometimes you don't want to block the whole site, you just want to block one URL. The Global Block and Allow Lists are the best features for us."
"The most valuable features for us include tenant lock, content filtering, and DLP solutions, looking for PII and information being exfiltrated."
"I like the DNS layer security."
"I like that it integrates with the infrastructure. I also like the kind of data and intelligence that's built-in. It helps create innovative reports for security."
"The policies are category-based, so knowledge of another content URL is not compulsory."
"One of the main features I have found the solution to be efficient."
"The most valuable feature is the ability to allow or block sites by category."
"Provides good visibility and good filtering features."
"It’s pretty stable after you get up and running."
"The initial setup is not complex."
"Forcepoint Secure Web Gateway has improved our organization through its ease of use."
"The initial setup is easy. It's not difficult."
"There are a couple of different pieces that have different portals. I know they're working on getting them all into one portal, but that's probably the biggest thing that needs improvement right now. It's not a single pane of glass yet."
"Their support should be improved. It is necessary that the support is efficient. It is not really easy to get a resolution for an issue from Cisco support. They should be faster and more efficient."
"The integration with Cisco could be better."
"The price could be better. The price is definitely a bit high, but we have to pay a premium for Cisco products."
"There are some situations where we would like to block things for specific user groups. I know that Umbrella does that, but it's not that easy.... when you want a specific task for specific rules and policies for user groups, you have to go three levels down in the menu, and it's hard to find where you do that task."
"The integration with other solutions is a little complex. If you want to integrate with something like ArcSight or LogRhythm or Splunk, you need to do a lot of configuration. There are no easy ways to implement it."
"Network connectivity was a bit of a challenge at the beginning, but we were able to get the right help from Cisco."
"I'd like to see this solution more closely integrate with other products Cisco has in its portfolio."
"The Sandbox solution should be integrated with the NIST to handle whatever new vulnerabilities or new sites are identified as potential threats."
"It takes 20 to 30 minutes for policy replication."
"I have been in contact with technical support several times, and I am not happy with them."
"A room for improvement in Forcepoint Secure Web Gateway is the support it offers. It's very bad. What I'd like to see in the next release of the product is for it to be less complicated because at the moment Forcepoint Secure Web Gateway is more complicated than other products. Sometimes issues come up that you can't solve without the support team. For example, you should write the root password to fix the issue. In the next release of the product, it would be good if it had an easy-to-use interface. Troubleshooting issues in Forcepoint Secure Web Gateway should be less complicated as well."
"A feature we wish to see addressed in the next release of Forcepoint Secure Web Gateway involves its administration."
"The automation lifecycle, integration, and export functionality could all be improved."
"An area for improvement would be the classification of websites - it can take a long time for new websites to be classified."
"To access the root of the product for troubleshooting you must have a data engineer. This is the big issue with Forcepoint. The support community is not good."
Cisco Umbrella offers flexible, cloud-delivered security according to users’ requirements Cisco Umbrella includes secure web gateway, firewall, and cloud access security broker (CASB) functionality all delivered from a single cloud security service. Cisco Umbrella’s protection is extended to devices, remote users, and distributed locations anywhere. As company employees work from many locations and devices, Cisco Umbrella is the easiest way to effectively protect users everywhere in minutes.
Cisco Umbrella uses machine learning to search for, identify, and even predict malicious domains. By learning from internet activity patterns, this DNS-layer security solution can automatically identify attacker infrastructure being staged for the next threat. These domains are then proactively blocked, protecting networks from potential compromise. Cisco Umbrella analyzes terabytes of data in real time across all markets, geographies, and protocols.
Cisco Umbrella works with leading IT companies to integrate its security enforcement and intelligence. Built with a bidirectional API, Cisco Umbrella makes it easy to extend protection from on-premises security appliances to cloud controlled devices and sites.
Cisco Umbrella is suitable for small businesses without dedicated security professionals, as well as for multinational enterprises with complex environments.
Why use Cisco Umbrella?
Reviews from Real Users
Cisco Umbrella stands out among its competitors for a number of reasons. Some of the major ones are its DNS-based protection, ability to protect users no matter where they are located, stability, and high performance.
Daniel B., a network specialist at Syswind Kft, writes, “We primarily use the solution as cloud security for our branches. It protects us from direct internet outbreaks. It makes for good flexibility. The solution is very easy to manage. We found the initial setup, for example, to be quite simple. Efficient protection on the DNS level and even higher. The sandboxing feature analyses and handles the complicated security risks.”
Victor M., SOC & Security Services Director at BEST, notes, “It provides security for the remote workers and it helps to improve enterprise security in a very easy way. We mainly enjoy web software protection capabilities. It prevents the end-users from getting into bad sites or sites that potentially could have malware or could be phishing. It helps end-users avoid the wrong sites. The solution works very smoothly. The user interface is good.”
Forcepoint Secure Web Gateway is a secure web gateway (SWG) tool that provides multiple forms of protection against malware, including blocking categories of websites, inline scanning of downloaded files, and zero trust-based advanced threat protection. The solution monitors and controls any interaction with any website, including blocking access to websites based on category and risk score, blocking download of malware, blocking upload of sensitive data to personal file sharing accounts, and detecting shadow IT.
Forcepoint Secure Web Gateway Features
Forcepoint Secure Web Gateway has many valuable key features. Some of the most useful ones include:
Forcepoint Secure Web Gateway Benefits
There are many benefits to implementing Forcepoint Secure Web Gateway. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Forcepoint Secure Web Gateway is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it has strong reporting capabilities, good URL filtering, and can retrieve and analyze lost data when necessary.
Shipra G., Service Delivery Manager at Paramount Computer Systems, says, “The reporting part of it is pretty awesome. With the reporting, you can drill down effectively. It gives us a lot of power to really look into what we are looking for. That is one very crucial feature. In the remote filtering part, the agent that they have on Forcepoint is pretty light. That also is a very, very good feature that we look into and sell.”
Mohammed S., Security Engineer at Futuretec, writes, "The most valuable feature for me in Forcepoint Secure Web Gateway is URL filtering, though all other features of the product are okay as well."
Arvind K., Director at Foresight Software Solutions Pvt Ltd., says, “They have well-integrated web security. They have the enterprise DLP included in the cloud as well.”
An Ict Help Desk Administrator Individual Contributor at a transportation company states, “The most valuable feature of Forcepoint Secure Web Gateway is the ability to retrieve and analyze lost data. It also allows us to detect and prevent the release of all messages and to take appropriate actions in consequence.”
Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 38 reviews while Forcepoint Secure Web Gateway is ranked 8th in Secure Web Gateways (SWG) with 16 reviews. Cisco Umbrella is rated 8.6, while Forcepoint Secure Web Gateway is rated 7.6. The top reviewer of Cisco Umbrella writes "We can see all of our locations in one place and only have to make changes once for all our locations". On the other hand, the top reviewer of Forcepoint Secure Web Gateway writes "Reasonably priced, easy to set up, and offers near real-time reporting capabilities". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Palo Alto Networks DNS Security, Fortinet FortiGate SWG and Netskope CASB, whereas Forcepoint Secure Web Gateway is most compared with Zscaler Internet Access, Symantec Proxy, Fortinet FortiGate SWG, Cisco Web Security Appliance and Fortinet FortiProxy. See our Cisco Umbrella vs. Forcepoint Secure Web Gateway report.
We monitor all Secure Web Gateways (SWG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.