Try our new research platform with insights from 80,000+ expert users

Cisco Umbrella vs Forcepoint Secure Web Gateway comparison

Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
5th
Ranking in Internet Security
3rd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (7th), Secure Access Service Edge (SASE) (8th)
Cisco Umbrella
Ranking in Secure Web Gateways (SWG)
1st
Ranking in Internet Security
1st
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
123
Ranking in other categories
Cloud Access Security Brokers (CASB) (2nd), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (2nd)
Forcepoint Secure Web Gateway
Ranking in Secure Web Gateways (SWG)
9th
Ranking in Internet Security
4th
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
56
Ranking in other categories
Web Content Filtering (3rd)
 

Mindshare comparison

As of March 2026, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 2.5%, up from 1.9% compared to the previous year. The mindshare of Cisco Umbrella is 12.8%, down from 19.2% compared to the previous year. The mindshare of Forcepoint Secure Web Gateway is 3.1%, down from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
Cisco Umbrella12.8%
iboss2.5%
Forcepoint Secure Web Gateway3.1%
Other81.6%
Secure Web Gateways (SWG)
 

Featured Reviews

reviewer2701851 - PeerSpot reviewer
Managing Director
Enhances web security with a single pane of glass and flexible deployment
I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.
BB
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
Ensures comprehensive protection with seamless threat logging and efficient policy management
My favorite feature of Cisco Umbrella is probably just the DNS and the fact that when a security threat happens, all of that gets logged in their Umbrella portal, and it's very easy to find who's been accessing the site and how many people have accessed it, so that we can go to them and make sure they're not compromised. The features of Cisco Umbrella benefit my company by providing less time to search for things through logs, to look for what we need. It's just one place to go, and we just search for it, and we find it really fast. The fact that there's a virtual database that has all that information is great on our portal.
reviewer1047669 - PeerSpot reviewer
PS & Technical Manager at a tech services company with 11-50 employees
Has faced usability challenges while managing integrated components
We are working with web gateway and full endpoint security. URL filter is a notable feature. While it is not specifically related to Forcepoint Secure Web Gateway alone, if you have the complete Forcepoint solution, it can integrate with other Forcepoint products, such as DLP solution and email gateway. The URL filter of Forcepoint Secure Web Gateway is good for web gateway. Clients and consumers do not prefer it because the interface is not good. When using FSM with DLP, web gateway, and email gateway, upgrades cannot be performed simultaneously since Forcepoint Secure Web Gateway might need an upgrade while email gateway does not, despite having the same manager controlling them. Forcepoint Secure Web Gateway works well with banking and small companies. Email gateway is less needed as everything is moving to the cloud.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."
"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."
"Content filtering is the most useful feature of iboss."
"iboss is among the few products providing inline filtering where no application is needed on the device."
"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"The console is cloud-based, which is something I really appreciate."
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"Its simplicity is most valuable; I can install it and get it up and running, and it can be pervasive across my business within a business day."
"Cisco Umbrella is the first layer of security that protects me while surfing the net, identifying untrusted websites to prevent access."
"As far as the IT infrastructure team goes, we're all happy with the product; it definitely takes a lot of load off of our plate and it's been functioning very efficiently and effectively, doing everything we need it to do."
"Personally speaking, this tool has proven itself invaluable in allowing myself and my team to perform our duties efficiently and securely."
"Overall, Cisco Umbrella is pretty easy to use, pretty easy to deploy, and it does what we want it to do."
"It has improved our organization from a security posture perspective. We feel more confident now knowing that we can block phishing attempts or any type of malware that is DNS-related. This is a very nice feature that provides peace of mind."
"When we have laptops that leave the building, they could connect to public WiFi before they establish a VPN connection back into the company. For that duration or that period of time when they're not docked in the network or on a VPN, they effectively don't have that full layer of security that I provide inside the building. This tool stands in during that period of time, and we extend the security settings through their basic firewall or their cloud-based firewall at that time. So, we do content filtering and control access, but they also are looking at new domains, IP addresses, and bad requests. They're blocking them on my behalf when a laptop is not sitting behind our security appliances."
"It has certainly saved us time. If we go and look at what's rejected on the requests from the hospital itself, it has saved about 5% or 6% time."
"It has got a really good URL categorization database."
"The antiviral sandboxing."
"The policies are category-based, so knowledge of another content URL is not compulsory."
"The initial setup is not complex."
"Ease of updating the latest hotfixes and patches on the appliance."
"In terms of functionality, Forcepoint is the best web proxy available."
"The solution’s administration is easy."
"The stability of Forcepoint Web Security is very good, I have no issues from the customers and they are very happy with the product."
 

Cons

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"File integrity monitoring would be very advantageous as an additional feature."
"SSL decryption: We had issues with learners using apps instead of using web browsers."
"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"The dashboards for local use could be better."
"It is stable, but due to growth, it can sometimes be less stable than wanted."
"It could be more secure. It would be better if they provided a transferring proxy as an add-on and more integration."
"Client delivery and client updates should be improved. Client delivery was not as easy as expected. Another area for improvement is the integration of escalation procedures for security issues."
"If the virtual appliances could also gather traffic bandwidth reports, that would be great."
"From my perspective, I would Cisco Umbrella to give more exposure to my sales engineers. I know I can call them whenever I have an issue, however, more frequent meetings would be awesome."
"The API is very Cisco orientated, which is absolutely fine if you're using Cisco Firepower and SecureX kind of products, but if you want to integrate with third parties, it is a bit tricky. There are some key API connectors for the more prevalent SIEM tools. I would really like to see in Cisco Umbrella the ability to create customized reports and then assign the rights to view these reports to people within a group. I should be able to create a customized report, which is viewable by anybody who has the rights. I should be able to create groups within Cisco Umbrella, and then assign reports to groups and have those reports split out automatically only to those groups. I can kind of do it by restricting my email list, but it is a half-complete way of doing it."
"The integration with other solutions is a little complex. If you want to integrate with something like ArcSight or LogRhythm or Splunk, you need to do a lot of configuration."
"The product can be pretty expensive."
"Basically, it is not fully mature, which means it's not yet ready to replace the WSA, however, over a period of time, it could to a certain extent."
"The solution has complexity with the databases, and we have to manually clear old data logs."
"We have had latency issues."
"An area for improvement would be the classification of websites - it can take a long time for new websites to be classified."
"It takes 20 to 30 minutes for policy replication."
"The reporting could be improved."
"The technical support needs to be improved."
"A feature of Forcepoint Secure Web Gateway that can be improved is the speed of data analysis."
"If we have a chance to change, we would change it because it is not user-friendly."
 

Pricing and Cost Advice

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is expensive compared to one of its competitors."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is probably in line with other solutions, but I do not deal with the financial side."
"The overall pricing for iboss is very competitive and transparent."
"When talking about Cisco solutions in general there pricing model is horrible. For example, you can sell a Meraki-based solution, but if the customer starts shopping around, someone is going to have access to the pricing at a level that you cannot compete because they do not have uniform pricing. Not everybody gets fair pricing. Unless you are one of the real major corporations selling the solution your ability to compete is impossible. Cisco will acknowledge the situation and assure you next time it will be in your favor but it never becomes favorable for you. Cisco is not very good in this regard. However, Umbrella is good."
"Its price for us is quite expensive because it's a subscription, and we just use it for the DNS log. So, for us, it's quite expensive."
"I am not sure, I don't have the numbers in front of me, but I think it's $1.00 or so per device/month."
"The licensing part for Umbrella is really flexible."
"Pricing and licensing of Cisco Umbrella is a bit confusing because you have to separate the DNS solution and the full-feature solution. Cisco in Portugal helped us understand which one was the right one for us."
"Cisco should make the solution cheaper."
"The solution’s pricing is reasonable."
"The price is fair, and the licensing cost is based on the number of users. We have seen a good ROI."
"The cost for Forcepoint Secure Web Gateway is lower than that for Zscaler and Netskope. It could be around $4 per user annually."
"Compared to the other products in the market, Forcepoint Secure Web Gateway can be a cost-effective tool."
"The pricing on Forcepoint Web Security is fair. Fair pricing at current market rates, if you are comparing with the competition."
"Expensive, but with a good reseller you can get a very good price."
"Overall, I am not aware of the option to pay for one time use of Forcepoint Secure Web Gateway."
"The solution is priced a little high compare to similar solutions."
"Licensing is flexible. License pricing information is based on the customer, their environment, and on the future approach."
"It is a well-priced option."
report
Use our free recommendation engine to learn which Secure Web Gateways (SWG) solutions are best for your needs.
885,264 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
9%
Manufacturing Company
9%
Comms Service Provider
6%
Computer Software Company
14%
Manufacturing Company
9%
Financial Services Firm
8%
Comms Service Provider
6%
Financial Services Firm
9%
Manufacturing Company
9%
Computer Software Company
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise6
Large Enterprise6
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise30
Large Enterprise51
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise6
Large Enterprise29
 

Questions from the Community

What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-nat...
What is your experience regarding pricing and costs for Cisco Umbrella?
The pricing for Cisco Umbrella is fair compared to other platforms out there for DNS security. We acquired it as a bu...
What is your experience regarding pricing and costs for Forcepoint Secure Web Gateway?
I would rate pricing for Forcepoint Secure Web Gateway a two out of ten. It's really expensive.
What needs improvement with Forcepoint Secure Web Gateway?
Forcepoint Secure Web Gateway is not endpoint security. If we have a chance to change, we would change it because it ...
What is your primary use case for Forcepoint Secure Web Gateway?
We have no big project, but we are trying to sell it in the market here. We are working with Forcepoint because there...
 

Also Known As

iBoss Cloud Platform
OpenDNS
Forcepoint SWG, Websense Web Security, Forcepoint TRITON
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Adventist Health, Alphawest, Amadori, Anoka County, Compartamos Banco, Davies Turner, EverBank, iGATE, Karlstad Municipality, Lake Michigan Credit Union, Scavolini, Smurfit Kappa, Toyota
Find out what your peers are saying about Cisco Umbrella vs. Forcepoint Secure Web Gateway and other solutions. Updated: March 2026.
885,264 professionals have used our research since 2012.