We performed a comparison between WSO2 Enterprise Integrator and Zapier based on real PeerSpot user reviews.
Find out in this report how the two Data Integration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution's technical support is very knowledgeable."
"The solution's customer service is good."
"The solution has two main parts: integration and transformation. It's very user-friendly and easy to understand for everyone."
"It's a consolidated product. It works and it does its job pretty well."
"I like the user-friendly system and development of the service-oriented architecture."
"The drag-and-drop features for connectors are very valuable."
"It's a very complete product. It allows us to network security and add more layers of security to the system."
"In my opinion, the most valuable aspect of this solution is its extensive range of adaptors and connectors. This feature holds significant importance and provides great value to users."
"Zapier handles everything under the sun that you would think you need in automation. It is the most mature integration platform and service on the market."
"Zapier's interface, for me, is the solution's greatest value proposition. It is designed and developed for people who don't have a clue about what they're trying to do. It has a very user-friendly interface."
"There are a few valuable features, like the stability that it comes with and also the number of features that it offers. I've used other services like Pabbly, but they don't offer similar numbers of applications that Zapier has or allows to integrate with – it's maximum."
"The product's most valuable feature is automation."
"The most valuable feature of Zapier is it saves me time doing repetitive tasks."
"The product's initial setup phase was very easy."
"With the previous CRM we were using – the Google Ads landing pages we had – we were collecting leads manually. That process was not efficient and took a sales team a lot of time to insert these leads manually. Currently, the process is smooth and we use Zapier to collect the leads for us."
"The connection between Facebook lead forms and MailChimp integrations is the most valuable feature."
"They should release upgrades more frequently."
"I would like to see better documentation for the open-source version."
"You cannot include the validation of XPath."
"The server is very specific and it is very difficult to get experience with it."
"In my opinion, the administration model and interface, of Carbon, are lacking in terms of its features and user experience."
"The customization can be a bit difficult."
"There are a lot of security settings that when you apply you have to re-apply again every time you modify a setting. It is something that really needs to be enhanced."
"The product's price is an area of concern where improvements are required."
"My biggest concern with Zapier would be their pricing strategy."
"The solution does not work properly when we apply filters and we get errors."
"The user interface for Zapier could be improved. It also takes some time to sync the data between different environments."
"Zapier could be a little faster, but that might not be possible. I would encourage Zapier to make more API endpoints for each application"
"There is room for improvement in the support. They are not responsive, and they don't take much time to get resolved."
"Being able to share Zaps and organize them with teammates would allow sharing and refining scenarios and even combining steps that require different people's credentials."
"Some apps are not available yet. For instance, a connection with Joomla! would be great. In general, all the most-used apps are available, but I bumped into Joomla! with a client."
"With Zapier, improvements are required in the areas of concerns like bugs, ease of use, and documentation."
WSO2 Enterprise Integrator is ranked 19th in Data Integration with 18 reviews while Zapier is ranked 10th in Cloud Data Integration with 40 reviews. WSO2 Enterprise Integrator is rated 7.6, while Zapier is rated 8.6. The top reviewer of WSO2 Enterprise Integrator writes "Consolidated, reliable, and has responsive technical support". On the other hand, the top reviewer of Zapier writes "A tool for automation purposes requiring an easy initial setup while offering a very helpful technical support team ". WSO2 Enterprise Integrator is most compared with Red Hat Fuse, Oracle Service Bus, IBM Integration Bus, webMethods Integration Server and Talend Open Studio, whereas Zapier is most compared with AWS Glue, Alteryx Designer, Tray.io, Coefficient and MuleSoft Composer. See our WSO2 Enterprise Integrator vs. Zapier report.
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