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Zapier pros and cons

Vendor: Zapier
4.3 out of 5
327 followers
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Zapier Pros review quotes

SR
Dec 13, 2020
We find it effortless to set up. We really don't have to do anything other than finding the application in the Zapier catalog. And as long as the application has been re-integrated into Zapier, they're able to then just provide the connection details and hook it up.
Abdulrahman Alrasheed - PeerSpot reviewer
Nov 22, 2022
What's most valuable in Zapier is its simplicity, seamlessness, and smooth plug-in, so you won't need to build code for every action. I'm not a developer, but I can use Zapier.
Micah Oren Feldkamp - PeerSpot reviewer
Sep 8, 2023
Zapier handles everything under the sun that you would think you need in automation. It is the most mature integration platform and service on the market.
Learn what your peers think about Zapier. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,066 professionals have used our research since 2012.
FrankHo - PeerSpot reviewer
Dec 27, 2023
The product's initial setup phase was very easy.
Kalai Periasamy - PeerSpot reviewer
May 17, 2023
Zapier luckily has a wide range of integrations, I would say.
Fabien Sarran - PeerSpot reviewer
Aug 25, 2022
The most valuable feature of Zapier is it saves me time doing repetitive tasks.
Dimitris Goudis - PeerSpot reviewer
May 16, 2023
Zapier's interface, for me, is the solution's greatest value proposition. It is designed and developed for people who don't have a clue about what they're trying to do. It has a very user-friendly interface.
it_user664647 - PeerSpot reviewer
Oct 16, 2017
The ability to connect web applications to trigger actions in another app after having enriched, formatted, delayed, grouped, and filtered is really valuable for many businesses.
HW
May 24, 2023
Zapier is a really good tool for connecting multiple different platforms and data sources. For example, with Quickbase, I can easily integrate data from other sources like AWS or task-tracking platforms such as ClickUp or Asana.
HG
Dec 22, 2021
The solution is a SaaS and does not require a complex setup.
 

Zapier Cons review quotes

SR
Dec 13, 2020
System-to-system is fine, but when it comes to system-to-user, where Zapier is helping to communicate to a user, that's a one-way communication. If that user has to perform some action on that notification, the action isn't handled by Zapier. So there's no way to orchestrate that and it's very cumbersome.
Abdulrahman Alrasheed - PeerSpot reviewer
Nov 22, 2022
Zapier needs more YouTube or video tutorials or more training for people. That would help a lot. In particular, Zapier should have documentation for every connector. Its documentation needs to be more detailed and visual.
Micah Oren Feldkamp - PeerSpot reviewer
Sep 8, 2023
Zapier could be a little faster, but that might not be possible. I would encourage Zapier to make more API endpoints for each application
Learn what your peers think about Zapier. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,066 professionals have used our research since 2012.
FrankHo - PeerSpot reviewer
Dec 27, 2023
With Zapier, improvements are required in the areas of concerns like bugs, ease of use, and documentation.
Kalai Periasamy - PeerSpot reviewer
May 17, 2023
My biggest concern with Zapier would be their pricing strategy.
Fabien Sarran - PeerSpot reviewer
Aug 25, 2022
Zapier needs to improve in the same way most RPA solutions should, such as Robocorp, Make, or UiPath. They are not good at helping you find the connections that you need for the problem that you have. For example, if need something on Instagram. I'm going to have to do research for hours to be able to find the components or the app, which is going to do what I need it to do. It makes it difficult to use the system when you don't know what to use.
Dimitris Goudis - PeerSpot reviewer
May 16, 2023
It is not worth the money if you have a little bit of a technical mind...Zapier is not able to set up different modules. When automation doesn't work, it's not that easy to find why it didn't work.
it_user664647 - PeerSpot reviewer
Oct 16, 2017
Being able to share Zaps and organize them with teammates would allow sharing and refining scenarios and even combining steps that require different people's credentials.
HW
May 24, 2023
I would like to see them improve the Quickbase integration. Currently, it only allows triggering actions when records are added, but it would be more useful if we could also trigger actions when records are modified or deleted.
HG
Dec 22, 2021
The pricing of the solution is quite expensive.