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WSO2 Identity Server vs Workspace ONE UEM comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Configuration Management (1st), Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Workspace ONE UEM
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
102
Ranking in other categories
Remote Access (10th), Virtual Desktop Infrastructure (VDI) (8th), Enterprise Mobility Management (EMM) (5th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (15th), Unified Endpoint Management (UEM) (4th)
WSO2 Identity Server
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
11
Ranking in other categories
Customer Identity and Access Management (CIAM) (13th)
 

Mindshare comparison

Unified Endpoint Management (UEM) Mindshare Distribution
ProductMindshare (%)
Workspace ONE UEM9.1%
Microsoft Intune18.3%
IBM MaaS3608.6%
Other64.0%
Unified Endpoint Management (UEM)
Customer Identity and Access Management (CIAM) Mindshare Distribution
ProductMindshare (%)
WSO2 Identity Server2.6%
Okta Platform14.1%
Auth0 Platform11.9%
Other71.4%
Customer Identity and Access Management (CIAM)
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
Vishal Bhatia - PeerSpot reviewer
Trainer/Consultant at Koenig Solutions Pvt. Ltd.
Effective product tracking and monitoring enhances daily operations despite needing documentation improvement
The documentation part of Workspace ONE UEM can be confusing. The documentation is not comprehensive compared to other VMware solutions or Microsoft documentation. Most people struggle to connect the dots when looking at the documentation. Even the training material and PowerPoint slide decks that trainers use are sometimes too confusing or overwhelming, with too much content but not enough clarity. The support side has recently become weaker compared to what it used to be with VMware. This is another area that needs improvement. Since working with Workspace ONE UEM from when it was AirWatch, it has improved significantly over the last five years. However, there are still some gray areas and scope for improvement, especially in documentation and workflow between different aspects of the solution.
Ritesh_Shah - PeerSpot reviewer
Senior Solution Architect at Hewlett Packard Enterprise
Utilizing key management and seamless single sign-on integration for enhanced user profile management
WSO2 Identity Server's key management feature stands out as a particularly impactful feature for enhancing security. Additionally, from a user perspective, the self-user portal and user profile management capabilities are highly valuable. It allows users to manage their profiles, change passwords, and offers a self-care portal type of functionality. The single sign-on capability integrates seamlessly with various platforms, including Google, Facebook, LDAP, and Active Directory, which supports rapid product launches.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The mobile application management, MAM, is the most useful aspect of the solution."
"The most valuable aspect of the product is data loss prevention, which is really a benefit of the platform in general."
"It is very stable and scalable because this is a cloud-only solution."
"Intune is the best tool going forward because everyone is moving to the cloud."
"We handle the distribution software, collect metrics for app usage, and create policies to make the device compliant for Microsoft Intune."
"The ability to wipe data from and reset devices is one of the most important and valuable features. If a device is reported stolen, we can freeze it or wipe the data from it, preventing data leakage."
"The most valuable features in Microsoft Intune for me are application deployment, Defender deployment, and asset management."
"What I value most about Microsoft Intune is that it is a cloud-native tool and is embedded into Premium at a reasonable cost."
"The most valuable features of VMware Workspace ONE are security and having support for all the latest features that are coming out from Apple. They're pretty fast at adopting new features. This is one of the most vital aspects of mobile device management systems."
"When compared to competitors, VMware Workspace ONE is quite good."
"It's a large enterprise platform that offers many tools."
"The most valuable feature is single sign-on."
"Easy to navigate interface for admins Integration with Cisco ISE and other third party applications utilizing REST and SOAP APIs."
"It was easy to use."
"We can impose cybersecurity requirements."
"The bigger vendors like VMware, Insight, and MobileIron can assign engineers to customers. You can work with them to develop the right competency to use the product."
"It's very easy to implement everything."
"The keystore feature has been most valuable for us."
"The single sign-on procedure itself, as well as the ability to connect to external user sources such as Microsoft Active Directory and LDAP servers, are the solution's most valuable features."
"The feature that I found most valuable was the ecosystem, which is very comprehensive and allowed me to find the components that I wanted to use, including the identity server and the API."
"I would rate the solution's stability eight or nine out of ten."
"Comprehensive ecosystem."
"I use this solution to generate keystores and certifications and link these with project development in our company."
"We are able to use this tool to better secure next generation data centers, which use software defined networks."
 

Cons

"From my level of analysis, the feature I would prefer to see added to Microsoft Intune is extensive support. Anything that helps to diagnose the problem and solve it would be useful."
"Reporting can be better. Only global administrators can see detailed reports at the moment, and I don't want to use the global admin."
"In my additional experience with Microsoft Intune, although it is a cloud environment, it still has some flaws."
"If your MDM has to be really specific, perhaps Intune is not the better option."
"My experience with them was very bad. They don't know about their own product."
"I would like to see easier pushdowns. Currently, we have to package our own software and then push it. Intune can make that way easier and integrate applications, such as Zoom and Adobe Acrobat, that are used by a lot of enterprise or corporate organizations."
"The solution does require maintenance, and it is complex to maintain, especially regarding updates, patching, and releases."
"The biggest challenge is that the admin portal can feel complex, especially for administrators who are new to the platform."
"The portal is not user-friendly."
"Windows 8.1 could have more options to control."
"VMware is an expensive tool, and we are not using the complete platform. We are paying for a tool that we are not fully using."
"The security features could always use improvement, although there has already been a huge improvement from years ago."
"The solution isn't too stable."
"The console comes bunched together as a package and inbuilt. Its called Workspace ONE. Whenever we have an issue, we contact the service provider, and instead of a fix, we are just getting the next version of Workspace ONE."
"There could be improvements to Workspace ONE in terms of the pricing and some security aspects such as data loss prevention."
"I rate it at seven out of 10 because it doesn't fit perfectly into our framework."
"The solution could improve its development from a user perspective."
"I tried the product but I found it very cumbersome, so I no longer use it."
"This solution does not have BPM workflows already integrated, we had to integrate the BPM module externally. They do not provide full-featured auditing and certification modules out of the box."
"First, improvements have to been made in the high availability architecture. This has to do with the master-slave replication, and how the load balancing is handled between the identity servers."
"Sometimes working with the code is difficult because I search for documentation about the code and how to work with the code, which is where I believe they should improve, by providing some documentation on how to work with the code."
"The solution seems to be pretty outdated."
"The high availability architecture has to be improved."
"There needs to be a good support model and easy-to-understand documentation."
 

Pricing and Cost Advice

"I am not that aware of the pricing, but as compared to other MDM solutions, Microsoft is providing a lot of things at the organizational level. So, it is quite reasonable as compared to other MDM solutions."
"The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."
"Its price is fair. It's a normal price. It isn't too expensive or too cheap."
"It is cheap, but as compared to Google, it is costly. Google is cheaper, but quality-wise, Microsoft Intune is better."
"Its price is in the medium range. It is acceptable because you're paying for the features. I am not aware of any additional costs."
"The pricing for Intune and the competitor products are all within the same range, there is no true advantage when it comes to cost."
"I have no comment on pricing of the solution."
"I liked the tool's pricing until P2 came into effect. I am unsure about the current value versus the cost of the new licensing model."
"Workspace ONE is on the higher end of the pricing band when compared to other players in the market."
"It's definitely a bit on the expensive side. It is more for smaller organizations and not large, massive enterprises. I am not sure about any additional costs. As far as we could tell, the billing was what the billing was."
"We've purchased various licenses for VMware Workspace ONE, including premium and gold tiers. These licenses include security measures and support for managing telecom expenses like data and voice usage."
"For most of the projects, we use the standard license but for complex ones, we use the older type of processes, integrations, and licenses inside the solution."
"In terms of pricing, this solution is definitely much more expensive compared to other solutions, like MobileIron or MaaS360 or any other product in the market. This solution is more expensive by 30 or 40 percent."
"It's a highly affordable solution"
"VMware Workspace ONE has a yearly license. You have to buy the license for one year at a time."
"VMware Workspace ONE is expensive."
"At this time we are working with the open-source version."
"I have found the solutions license is priced competitively compared to others."
"I rate the product price an eight out of ten. There is a need to pay more for the extra features provided by the solution."
"WSO2 Identity Server is not an expensive solution."
"They should bring in some good pricing models to host the marketplace."
"We have to take their support, but that is a minimal charge if I'm comparing it to other identity managers."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
9%
Outsourcing Company
9%
Computer Software Company
7%
Financial Services Firm
11%
Outsourcing Company
10%
Manufacturing Company
9%
Construction Company
8%
Construction Company
15%
Outsourcing Company
14%
Comms Service Provider
12%
Transportation Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise187
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise22
Large Enterprise60
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise5
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial...
What is your experience regarding pricing and costs for VMware Horizon Air?
I don't deal with the pricing side, so I don't have any insight about it. That's what the organization would have alr...
What needs improvement with VMware Horizon Air?
The documentation part of Workspace ONE UEM can be confusing. The documentation is not comprehensive compared to othe...
What is your experience regarding pricing and costs for WSO2 Identity Server?
The pricing is currently the same as the API Manager, so it's not surprising. Since we used it primarily for SSO and ...
What needs improvement with WSO2 Identity Server?
Currently, all required features are supported. If new use cases for artificial intelligence arise, it could be benef...
What is your primary use case for WSO2 Identity Server?
We deployed WSO2 Identity Server to fulfill our single sign-on (SSO) requirements. Whenever we implement the API Mana...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
Nutanix, ELM, AlmavivA, BDigital, StubHub, M-creations, MedVision360
Find out what your peers are saying about Microsoft, ManageEngine, IBM and others in Unified Endpoint Management (UEM). Updated: September 2026.
914,394 professionals have used our research since 2012.