Try our new research platform with insights from 80,000+ expert users

Ping Identity Platform vs WSO2 Identity Server comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ping Identity Platform
Ranking in Customer Identity and Access Management (CIAM)
3rd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
30
Ranking in other categories
Single Sign-On (SSO) (4th), Authentication Systems (7th), Data Governance (10th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (6th), Access Management (4th), Directory Servers (1st)
WSO2 Identity Server
Ranking in Customer Identity and Access Management (CIAM)
10th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Customer Identity and Access Management (CIAM) category, the mindshare of Ping Identity Platform is 8.7%, down from 10.7% compared to the previous year. The mindshare of WSO2 Identity Server is 3.0%, up from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Identity and Access Management (CIAM) Mindshare Distribution
ProductMindshare (%)
Ping Identity Platform8.7%
WSO2 Identity Server3.0%
Other88.3%
Customer Identity and Access Management (CIAM)
 

Featured Reviews

SV
Senior ServiceNow Developer at Wells Fargo
Generative AI automates access reviews and provides workflow efficiencies
I work with Governance, Risk, and Compliance (GRC), IT Service Management (ITSM), and Customer Service Management (CSM) modules of ServiceNow. My project is related to cybersecurity. I have touched on generative AI and integrations like SOAP APIs. I have used the Ping Identity Platform for seamless…
Ritesh_Shah - PeerSpot reviewer
Senior Solution Architect at Hewlett Packard Enterprise
Utilizing key management and seamless single sign-on integration for enhanced user profile management
WSO2 Identity Server's key management feature stands out as a particularly impactful feature for enhancing security. Additionally, from a user perspective, the self-user portal and user profile management capabilities are highly valuable. It allows users to manage their profiles, change passwords, and offers a self-care portal type of functionality. The single sign-on capability integrates seamlessly with various platforms, including Google, Facebook, LDAP, and Active Directory, which supports rapid product launches.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a scalable solution."
"PingFederate is very flexible. We can do many customizations, and it also provides an SDK to tailor it to our specific requirements. There are also numerous plugins available. I've worked with tools like ForgeRock and Okta, but I find PingFederate to be the most customizable."
"It gets a mobility portal in place in conjunction with Office 365. It provides very good possibilities and it's much better than other technology that we have used before which was unstable and slower."
"It is a very stable solution."
"Ping Identity Platform can provide a solution for both workforce identity and access management and also for consumer identity and access management, which is CIAM."
"I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications."
"The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering."
"The solution has a smooth and configurable user interface for single sign-on capabilities."
"We use the solution for customer identity management, authenticating customers coming in through a web portal."
"It's very easy to implement everything."
"Comprehensive ecosystem."
"I am completely satisfied with WSO2 Identity Server and would definitely recommend it to other companies."
"The single sign-on procedure itself, as well as the ability to connect to external user sources such as Microsoft Active Directory and LDAP servers, are the solution's most valuable features."
"I would rate the solution's stability eight or nine out of ten."
"Some of the valuable features of the solution are the easy integration with processes, such as Single Sign-On. Overall WSO2 is straightforward and does not need customization."
"The solution gets the job done, and we don't have to do the main configuration."
 

Cons

"PingID should put a little more effort into making a pretty self-explanatory deck about their tech features and the services they offer."
"PingFederate's UI could be streamlined. They have recently made several improvements, but it's still too complex. It's a common complaint. The configuration should be simplified because the learning curve is too steep."
"One significant challenge was ensuring smooth user migration during system upgrades in Ping."
"Sometimes, there are issues with its stability."
"The product is not customizable."
"It has a long way to go until it is a cloud-based solution."
"In the beginning, the initial setup was very complex."
"Some colleagues have mentioned API connectivity, data security, and privacy issues."
"Sometimes working with the code is difficult because I search for documentation about the code and how to work with the code, which is where I believe they should improve, by providing some documentation on how to work with the code."
"This solution does not have BPM workflows already integrated, we had to integrate the BPM module externally. They do not provide full-featured auditing and certification modules out of the box."
"The high availability architecture has to be improved."
"The solution seems to be pretty outdated."
"The price of the product is an area of concern where improvements are required."
"The solution could improve its development from a user perspective."
"There needs to be a good support model and easy-to-understand documentation."
"I found the initial setup to be very complex."
 

Pricing and Cost Advice

"The pricing is neither too expensive nor too cheap."
"Ping Identity Platform is not an expensive solution."
"Compared to some SaaS-based solutions, the platform is relatively cost-effective."
"Ping offers flexible pricing that's not standardized."
"Ping Identity Platform is not very expensive."
"The platform's value justifies the pricing, especially considering its security features and scalability."
"PingID's pricing is pretty competitive."
"The product is costly."
"WSO2 Identity Server is not an expensive solution."
"I have found the solutions license is priced competitively compared to others."
"We have to take their support, but that is a minimal charge if I'm comparing it to other identity managers."
"They should bring in some good pricing models to host the marketplace."
"At this time we are working with the open-source version."
"I rate the product price an eight out of ten. There is a need to pay more for the extra features provided by the solution."
report
Use our free recommendation engine to learn which Customer Identity and Access Management (CIAM) solutions are best for your needs.
884,122 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
21%
Manufacturing Company
9%
Retailer
9%
Computer Software Company
8%
Comms Service Provider
9%
Transportation Company
9%
Financial Services Firm
9%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise20
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise5
 

Questions from the Community

What do you like most about PingFederate?
PingFederate is very flexible. We can do many customizations, and it also provides an SDK to tailor it to our specific requirements. There are also numerous plugins available. I've worked with tool...
What needs improvement with PingFederate?
It requires some expertise to set up and manage. Also, having dedicated support is helpful. It's not something anyone can just set up and run without assistance – ideally, a team using PingFederate...
What is your primary use case for PingFederate?
We use PingFederate to provide SSO (Single Sign-On) solutions to enterprise applications. We support protocols like SAML (Security Assertion Markup Language), OAuth, and OpenID Connect. For example...
What is your experience regarding pricing and costs for WSO2 Identity Server?
The pricing is currently the same as the API Manager, so it's not surprising. Since we used it primarily for SSO and the self portal, there were no additional pricing concerns.
What needs improvement with WSO2 Identity Server?
Currently, all required features are supported. If new use cases for artificial intelligence arise, it could be beneficial to incorporate those. However, for our current projects, WSO2 Identity Ser...
What is your primary use case for WSO2 Identity Server?
We deployed WSO2 Identity Server to fulfill our single sign-on (SSO) requirements. Whenever we implement the API Manager, instead of using the API Manager's inbuilt key manager, we use WSO2 Identit...
 

Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
No data available
 

Overview

 

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Nutanix, ELM, AlmavivA, BDigital, StubHub, M-creations, MedVision360
Find out what your peers are saying about Ping Identity Platform vs. WSO2 Identity Server and other solutions. Updated: March 2026.
884,122 professionals have used our research since 2012.