Try our new research platform with insights from 80,000+ expert users

Ping Identity Platform vs WSO2 Identity Server comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ping Identity Platform
Ranking in Customer Identity and Access Management (CIAM)
3rd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
30
Ranking in other categories
Single Sign-On (SSO) (4th), Authentication Systems (7th), Data Governance (10th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (6th), Access Management (3rd), Directory Servers (1st)
WSO2 Identity Server
Ranking in Customer Identity and Access Management (CIAM)
11th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Customer Identity and Access Management (CIAM) category, the mindshare of Ping Identity Platform is 8.7%, down from 10.7% compared to the previous year. The mindshare of WSO2 Identity Server is 3.0%, up from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Identity and Access Management (CIAM) Market Share Distribution
ProductMarket Share (%)
Ping Identity Platform8.7%
WSO2 Identity Server3.0%
Other88.3%
Customer Identity and Access Management (CIAM)
 

Featured Reviews

SV
Senior ServiceNow Developer at Wells Fargo
Generative AI automates access reviews and provides workflow efficiencies
I work with Governance, Risk, and Compliance (GRC), IT Service Management (ITSM), and Customer Service Management (CSM) modules of ServiceNow. My project is related to cybersecurity. I have touched on generative AI and integrations like SOAP APIs. I have used the Ping Identity Platform for seamless…
Ritesh_Shah - PeerSpot reviewer
Senior Solution Architect at Hewlett Packard Enterprise
Utilizing key management and seamless single sign-on integration for enhanced user profile management
WSO2 Identity Server's key management feature stands out as a particularly impactful feature for enhancing security. Additionally, from a user perspective, the self-user portal and user profile management capabilities are highly valuable. It allows users to manage their profiles, change passwords, and offers a self-care portal type of functionality. The single sign-on capability integrates seamlessly with various platforms, including Google, Facebook, LDAP, and Active Directory, which supports rapid product launches.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It offers robust features and customization options that justify the cost."
"The solution has a smooth and configurable user interface for single sign-on capabilities."
"Setting up the infrastructure with Ping Identity Platform is very easy compared to other IAM products."
"The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering."
"The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in."
"What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions."
"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."
"I would recommend PingFederate as an IAM solution for its no-code environment, single sign-on, multi-factor authentication, bidirectional services, and advanced features."
"Some of the valuable features of the solution are the easy integration with processes, such as Single Sign-On. Overall WSO2 is straightforward and does not need customization."
"Comprehensive ecosystem."
"The keystore feature has been most valuable for us."
"The product provides easy integration between API manager and IT server components."
"The product's initial setup phase is easy."
"I am completely satisfied with WSO2 Identity Server and would definitely recommend it to other companies."
"The single sign-on procedure itself, as well as the ability to connect to external user sources such as Microsoft Active Directory and LDAP servers, are the solution's most valuable features."
"We use the solution for customer identity management, authenticating customers coming in through a web portal."
 

Cons

"The timing of the token validity, if it could be extended, would be great. I'm not sure if there is even an option to configure these types of settings."
"In Ping Identity, we have had some issues. We've worked with logging and troubleshooting, including some firewall and security issues."
"They could enhance the product's device tracking for better zero-trust security would be beneficial. Currently, it tracks IPs well but lacks detailed device information, which is crucial from a security standpoint."
"In the beginning, the initial setup was very complex."
"The solution should allow for better integration with other platforms and the UBT."
"They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement."
"Currently, the main integration is SAML-based, but other integration methodologies need to be supported."
"It requires some expertise to set up and manage."
"The solution could improve its development from a user perspective."
"This solution does not have BPM workflows already integrated, we had to integrate the BPM module externally. They do not provide full-featured auditing and certification modules out of the box."
"This solution requires extensive knowledge to be used effectively as certain areas of its use are not user friendly."
"The solution's licensing model could be more flexible, and pricing could be improved."
"I found the initial setup to be very complex."
"Sometimes working with the code is difficult because I search for documentation about the code and how to work with the code, which is where I believe they should improve, by providing some documentation on how to work with the code."
"The solution seems to be pretty outdated."
"There needs to be a good support model and easy-to-understand documentation."
 

Pricing and Cost Advice

"Ping Identity Platform is not very expensive."
"PingID's pricing is pretty competitive."
"Compared to some SaaS-based solutions, the platform is relatively cost-effective."
"Ping offers flexible pricing that's not standardized."
"The pricing is neither too expensive nor too cheap."
"Ping Identity Platform is not an expensive solution."
"The platform's value justifies the pricing, especially considering its security features and scalability."
"The product is costly."
"I have found the solutions license is priced competitively compared to others."
"I rate the product price an eight out of ten. There is a need to pay more for the extra features provided by the solution."
"WSO2 Identity Server is not an expensive solution."
"They should bring in some good pricing models to host the marketplace."
"At this time we are working with the open-source version."
"We have to take their support, but that is a minimal charge if I'm comparing it to other identity managers."
report
Use our free recommendation engine to learn which Customer Identity and Access Management (CIAM) solutions are best for your needs.
883,044 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
22%
Manufacturing Company
10%
Retailer
9%
Computer Software Company
8%
Comms Service Provider
9%
Financial Services Firm
9%
Transportation Company
9%
Media Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise20
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise5
 

Questions from the Community

What do you like most about PingFederate?
PingFederate is very flexible. We can do many customizations, and it also provides an SDK to tailor it to our specific requirements. There are also numerous plugins available. I've worked with tool...
What needs improvement with PingFederate?
It requires some expertise to set up and manage. Also, having dedicated support is helpful. It's not something anyone can just set up and run without assistance – ideally, a team using PingFederate...
What is your primary use case for PingFederate?
We use PingFederate to provide SSO (Single Sign-On) solutions to enterprise applications. We support protocols like SAML (Security Assertion Markup Language), OAuth, and OpenID Connect. For example...
What is your experience regarding pricing and costs for WSO2 Identity Server?
The pricing is currently the same as the API Manager, so it's not surprising. Since we used it primarily for SSO and the self portal, there were no additional pricing concerns.
What needs improvement with WSO2 Identity Server?
Currently, all required features are supported. If new use cases for artificial intelligence arise, it could be beneficial to incorporate those. However, for our current projects, WSO2 Identity Ser...
What is your primary use case for WSO2 Identity Server?
We deployed WSO2 Identity Server to fulfill our single sign-on (SSO) requirements. Whenever we implement the API Manager, instead of using the API Manager's inbuilt key manager, we use WSO2 Identit...
 

Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
No data available
 

Overview

 

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Nutanix, ELM, AlmavivA, BDigital, StubHub, M-creations, MedVision360
Find out what your peers are saying about Ping Identity Platform vs. WSO2 Identity Server and other solutions. Updated: February 2026.
883,044 professionals have used our research since 2012.