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Ping Identity Platform vs WSO2 Identity Server comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ping Identity Platform
Ranking in Customer Identity and Access Management (CIAM)
3rd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
30
Ranking in other categories
Single Sign-On (SSO) (4th), Authentication Systems (7th), Data Governance (10th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (6th), Access Management (4th), Directory Servers (1st)
WSO2 Identity Server
Ranking in Customer Identity and Access Management (CIAM)
10th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Customer Identity and Access Management (CIAM) category, the mindshare of Ping Identity Platform is 8.7%, down from 10.7% compared to the previous year. The mindshare of WSO2 Identity Server is 3.0%, up from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Identity and Access Management (CIAM) Mindshare Distribution
ProductMindshare (%)
Ping Identity Platform8.7%
WSO2 Identity Server3.0%
Other88.3%
Customer Identity and Access Management (CIAM)
 

Featured Reviews

SV
Senior ServiceNow Developer at Wells Fargo
Generative AI automates access reviews and provides workflow efficiencies
I work with Governance, Risk, and Compliance (GRC), IT Service Management (ITSM), and Customer Service Management (CSM) modules of ServiceNow. My project is related to cybersecurity. I have touched on generative AI and integrations like SOAP APIs. I have used the Ping Identity Platform for seamless…
Ritesh_Shah - PeerSpot reviewer
Senior Solution Architect at Hewlett Packard Enterprise
Utilizing key management and seamless single sign-on integration for enhanced user profile management
WSO2 Identity Server's key management feature stands out as a particularly impactful feature for enhancing security. Additionally, from a user perspective, the self-user portal and user profile management capabilities are highly valuable. It allows users to manage their profiles, change passwords, and offers a self-care portal type of functionality. The single sign-on capability integrates seamlessly with various platforms, including Google, Facebook, LDAP, and Active Directory, which supports rapid product launches.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would recommend PingFederate as an IAM solution for its no-code environment, single sign-on, multi-factor authentication, bidirectional services, and advanced features."
"PingFederate is very flexible. We can do many customizations, and it also provides an SDK to tailor it to our specific requirements. There are also numerous plugins available. I've worked with tools like ForgeRock and Okta, but I find PingFederate to be the most customizable."
"We use the product to run different reports."
"It's convenient for users to log in through Ping using the Kerberos adapter because it doesn't require them to authenticate again."
"Ping Identity Platform can provide a solution for both workforce identity and access management and also for consumer identity and access management, which is CIAM."
"If someone is looking for a solution that works both for on-prem or hybrid, I strongly recommend opting for the cloud."
"The only feature we were looking for in PingID was SSO integration with our existing web app."
"The main reason why we use this product is to make sure that we can use our corporate account to log on to applications in the cloud, and from that perspective, it helps us in our account life-cycle management because if somebody is leaving the company, that account will be automatically deleted, which saves time."
"The feature that I found most valuable was the ecosystem, which is very comprehensive and allowed me to find the components that I wanted to use, including the identity server and the API."
"It's very easy to implement everything."
"The single sign-on procedure itself, as well as the ability to connect to external user sources such as Microsoft Active Directory and LDAP servers, are the solution's most valuable features."
"I use this solution to generate keystores and certifications and link these with project development in our company."
"I am completely satisfied with WSO2 Identity Server and would definitely recommend it to other companies."
"We use the solution for customer identity management, authenticating customers coming in through a web portal."
"I would rate the solution's stability eight or nine out of ten."
"The single sign-on procedure itself, as well as the ability to connect to external user sources such as Microsoft Active Directory and LDAP servers, are the solution's most valuable features."
 

Cons

"PingID classifies the type of environment into internal and external, which is an area for improvement because you need to take additional steps to trust internal and external users."
"Notifications and monitoring are two areas with shortcomings in the solution that need improvement."
"PingFederate's UI could be streamlined. They have recently made several improvements, but it's still too complex. It's a common complaint. The configuration should be simplified because the learning curve is too steep."
"The solution should allow for better integration with other platforms and the UBT."
"The product's community has certain shortcomings that require improvement."
"The product is not customizable."
"From the improvement perspective, they could bring IGA capability, which right now they only have in their SaaS offering."
"PingAccess can only have one token provider, and you cannot enable two different token providers simultaneously."
"First, improvements have to been made in the high availability architecture. This has to do with the master-slave replication, and how the load balancing is handled between the identity servers."
"The solution's licensing model could be more flexible, and pricing could be improved."
"I tried the product but I found it very cumbersome, so I no longer use it."
"There needs to be a good support model and easy-to-understand documentation."
"I found the initial setup to be very complex."
"This solution requires extensive knowledge to be used effectively as certain areas of its use are not user friendly."
"The solution could improve its development from a user perspective."
"Sometimes working with the code is difficult because I search for documentation about the code and how to work with the code, which is where I believe they should improve, by providing some documentation on how to work with the code."
 

Pricing and Cost Advice

"The tool is quite affordable."
"The product is costly."
"Compared to some SaaS-based solutions, the platform is relatively cost-effective."
"Ping Identity Platform is not very expensive."
"The platform's value justifies the pricing, especially considering its security features and scalability."
"PingID's pricing is pretty competitive."
"Ping offers flexible pricing that's not standardized."
"Ping Identity Platform is not an expensive solution."
"I rate the product price an eight out of ten. There is a need to pay more for the extra features provided by the solution."
"We have to take their support, but that is a minimal charge if I'm comparing it to other identity managers."
"I have found the solutions license is priced competitively compared to others."
"WSO2 Identity Server is not an expensive solution."
"They should bring in some good pricing models to host the marketplace."
"At this time we are working with the open-source version."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Retailer
9%
Manufacturing Company
9%
Computer Software Company
7%
Comms Service Provider
10%
Construction Company
10%
Transportation Company
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise20
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise5
 

Questions from the Community

What do you like most about PingFederate?
PingFederate is very flexible. We can do many customizations, and it also provides an SDK to tailor it to our specific requirements. There are also numerous plugins available. I've worked with tool...
What needs improvement with PingFederate?
It requires some expertise to set up and manage. Also, having dedicated support is helpful. It's not something anyone can just set up and run without assistance – ideally, a team using PingFederate...
What is your primary use case for PingFederate?
We use PingFederate to provide SSO (Single Sign-On) solutions to enterprise applications. We support protocols like SAML (Security Assertion Markup Language), OAuth, and OpenID Connect. For example...
What is your experience regarding pricing and costs for WSO2 Identity Server?
The pricing is currently the same as the API Manager, so it's not surprising. Since we used it primarily for SSO and the self portal, there were no additional pricing concerns.
What needs improvement with WSO2 Identity Server?
Currently, all required features are supported. If new use cases for artificial intelligence arise, it could be beneficial to incorporate those. However, for our current projects, WSO2 Identity Ser...
What is your primary use case for WSO2 Identity Server?
We deployed WSO2 Identity Server to fulfill our single sign-on (SSO) requirements. Whenever we implement the API Manager, instead of using the API Manager's inbuilt key manager, we use WSO2 Identit...
 

Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
No data available
 

Overview

 

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Nutanix, ELM, AlmavivA, BDigital, StubHub, M-creations, MedVision360
Find out what your peers are saying about Ping Identity Platform vs. WSO2 Identity Server and other solutions. Updated: March 2026.
885,444 professionals have used our research since 2012.