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Ping Identity Platform vs WSO2 Identity Server comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ping Identity Platform
Ranking in Customer Identity and Access Management (CIAM)
3rd
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
30
Ranking in other categories
Single Sign-On (SSO) (6th), Authentication Systems (7th), Data Governance (11th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Access Management (6th), Directory Servers (1st)
WSO2 Identity Server
Ranking in Customer Identity and Access Management (CIAM)
10th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Customer Identity and Access Management (CIAM) category, the mindshare of Ping Identity Platform is 7.9%, down from 11.3% compared to the previous year. The mindshare of WSO2 Identity Server is 2.8%, up from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Identity and Access Management (CIAM) Mindshare Distribution
ProductMindshare (%)
Ping Identity Platform7.9%
WSO2 Identity Server2.8%
Other89.3%
Customer Identity and Access Management (CIAM)
 

Featured Reviews

AmitRathod - PeerSpot reviewer
Senior Analyst at Toll Group
Single sign-on has simplified access while adaptive authentication protects complex user journeys
Regarding areas for improvement in Ping Identity Platform, there is not much. In terms of licensing and implementation costs, it has premium pricing, and it has a very complex implementation. It provides greater feasibility, but it takes a very long time in terms of complete building. There is a very limited number of legacy support, which can pose potential difficulties in integrating with certain older or legacy systems. Additionally, issue troubleshooting can be difficult at times. Sometimes issues can be difficult to diagnose and require extensive technical expertise. There is also a very steep learning curve for administrative purposes and potential difficulties with offline authentication scenarios.
Ritesh_Shah - PeerSpot reviewer
Senior Solution Architect at Hewlett Packard Enterprise
Utilizing key management and seamless single sign-on integration for enhanced user profile management
WSO2 Identity Server's key management feature stands out as a particularly impactful feature for enhancing security. Additionally, from a user perspective, the self-user portal and user profile management capabilities are highly valuable. It allows users to manage their profiles, change passwords, and offers a self-care portal type of functionality. The single sign-on capability integrates seamlessly with various platforms, including Google, Facebook, LDAP, and Active Directory, which supports rapid product launches.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It provides very good possibilities and it's much better than other technology that we have used before which was unstable and slower."
"The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in."
"It offers robust features and customization options that justify the cost."
"This is a user-friendly solution."
"I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications."
"It's pretty stable as a product."
"I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications."
"The most valuable feature is multifactor authentication."
"We are able to use this tool to better secure next generation data centers, which use software defined networks."
"I am completely satisfied with WSO2 Identity Server and would definitely recommend it to other companies."
"Some of the valuable features of the solution are the easy integration with processes, such as Single Sign-On, and overall WSO2 is straightforward and does not need customization."
"I would rate the solution's stability eight or nine out of ten."
"It's very easy to implement everything."
"The Identity Server has been able to manage our complete user base with ease - including authorization and authentication."
"The feature that I found most valuable was the ecosystem, which is very comprehensive and allowed me to find the components that I wanted to use, including the identity server and the API."
"I use this solution to generate keystores and certifications and link these with project development in our company."
 

Cons

"For external customers, they do have challenges, although there are solutions for that available, as well."
"Ping Identity Platform must improve its UI since its management console is complicated."
"The solution should allow for better integration with other platforms and the UBT."
"The product is not customizable."
"If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base."
"Some colleagues have mentioned API connectivity, data security, and privacy issues."
"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."
"In the beginning, the initial setup was very complex."
"I tried the product but I found it very cumbersome, so I no longer use it."
"The price of the product is an area of concern where improvements are required."
"I found the initial setup to be very complex."
"The solution seems to be pretty outdated."
"The solution's licensing model could be more flexible, and pricing could be improved."
"First, improvements have to been made in the high availability architecture. This has to do with the master-slave replication, and how the load balancing is handled between the identity servers."
"This solution requires extensive knowledge to be used effectively as certain areas of its use are not user friendly."
"The solution could improve its development from a user perspective."
 

Pricing and Cost Advice

"The pricing is neither too expensive nor too cheap."
"Compared to some SaaS-based solutions, the platform is relatively cost-effective."
"The platform's value justifies the pricing, especially considering its security features and scalability."
"Ping Identity Platform is not an expensive solution."
"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."
"The tool is quite affordable."
"Ping offers flexible pricing that's not standardized."
"The product is costly."
"At this time we are working with the open-source version."
"WSO2 Identity Server is not an expensive solution."
"I have found the solutions license is priced competitively compared to others."
"They should bring in some good pricing models to host the marketplace."
"We have to take their support, but that is a minimal charge if I'm comparing it to other identity managers."
"I rate the product price an eight out of ten. There is a need to pay more for the extra features provided by the solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Retailer
9%
Manufacturing Company
8%
Computer Software Company
7%
Comms Service Provider
12%
Construction Company
10%
Financial Services Firm
9%
Transportation Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise21
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise5
 

Questions from the Community

What do you like most about PingFederate?
PingFederate is very flexible. We can do many customizations, and it also provides an SDK to tailor it to our specific requirements. There are also numerous plugins available. I've worked with tool...
What needs improvement with PingFederate?
It requires some expertise to set up and manage. Also, having dedicated support is helpful. It's not something anyone can just set up and run without assistance – ideally, a team using PingFederate...
What is your primary use case for PingFederate?
We use PingFederate to provide SSO (Single Sign-On) solutions to enterprise applications. We support protocols like SAML (Security Assertion Markup Language), OAuth, and OpenID Connect. For example...
What is your experience regarding pricing and costs for WSO2 Identity Server?
The pricing is currently the same as the API Manager, so it's not surprising. Since we used it primarily for SSO and the self portal, there were no additional pricing concerns.
What needs improvement with WSO2 Identity Server?
Currently, all required features are supported. If new use cases for artificial intelligence arise, it could be beneficial to incorporate those. However, for our current projects, WSO2 Identity Ser...
What is your primary use case for WSO2 Identity Server?
We deployed WSO2 Identity Server to fulfill our single sign-on (SSO) requirements. Whenever we implement the API Manager, instead of using the API Manager's inbuilt key manager, we use WSO2 Identit...
 

Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
No data available
 

Overview

 

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Nutanix, ELM, AlmavivA, BDigital, StubHub, M-creations, MedVision360
Find out what your peers are saying about Ping Identity Platform vs. WSO2 Identity Server and other solutions. Updated: April 2026.
892,646 professionals have used our research since 2012.