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Ping Identity Platform vs WSO2 Identity Server comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ping Identity Platform
Ranking in Customer Identity and Access Management (CIAM)
3rd
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
32
Ranking in other categories
Single Sign-On (SSO) (6th), Authentication Systems (10th), Data Governance (18th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (8th), Access Management (7th), Directory Servers (1st)
WSO2 Identity Server
Ranking in Customer Identity and Access Management (CIAM)
13th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Customer Identity and Access Management (CIAM) category, the mindshare of Ping Identity Platform is 7.5%, down from 11.5% compared to the previous year. The mindshare of WSO2 Identity Server is 2.7%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Identity and Access Management (CIAM) Mindshare Distribution
ProductMindshare (%)
Ping Identity Platform7.5%
WSO2 Identity Server2.7%
Other89.8%
Customer Identity and Access Management (CIAM)
 

Featured Reviews

AmitRathod - PeerSpot reviewer
Senior Analyst at Toll Holdings Limited
Single sign-on has simplified access while adaptive authentication protects complex user journeys
Regarding areas for improvement in Ping Identity Platform, there is not much. In terms of licensing and implementation costs, it has premium pricing, and it has a very complex implementation. It provides greater feasibility, but it takes a very long time in terms of complete building. There is a very limited number of legacy support, which can pose potential difficulties in integrating with certain older or legacy systems. Additionally, issue troubleshooting can be difficult at times. Sometimes issues can be difficult to diagnose and require extensive technical expertise. There is also a very steep learning curve for administrative purposes and potential difficulties with offline authentication scenarios.
Ritesh_Shah - PeerSpot reviewer
Senior Solution Architect at Hewlett Packard Enterprise
Utilizing key management and seamless single sign-on integration for enhanced user profile management
WSO2 Identity Server's key management feature stands out as a particularly impactful feature for enhancing security. Additionally, from a user perspective, the self-user portal and user profile management capabilities are highly valuable. It allows users to manage their profiles, change passwords, and offers a self-care portal type of functionality. The single sign-on capability integrates seamlessly with various platforms, including Google, Facebook, LDAP, and Active Directory, which supports rapid product launches.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"PingFederate gives you granular control over the settings. There are many options for fine-tuning policies."
"It gets a mobility portal in place in conjunction with Office 365. It provides very good possibilities and it's much better than other technology that we have used before which was unstable and slower."
"The most valuable feature is multifactor authentication."
"It's convenient for users to log in through Ping using the Kerberos adapter because it doesn't require them to authenticate again."
"From a security perspective, I highly value the product's biometric authentication methods such as FIDO, FaceID, YubiKey, and the mobile app."
"The main reason why we use this product is to make sure that we can use our corporate account to log on to applications in the cloud, and from that perspective, it helps us in our account life-cycle management because if somebody is leaving the company, that account will be automatically deleted, which saves time."
"Setting up the infrastructure with Ping Identity Platform is very easy compared to other IAM products."
"Personally, I appreciate Identity Orchestration the most about Ping Identity Platform, as with a simple drag-and-drop interface and the correct options we can build a complex and personalized process very efficiently and effectively for registration, login, and profile management."
"The single sign-on procedure itself, as well as the ability to connect to external user sources such as Microsoft Active Directory and LDAP servers, are the solution's most valuable features."
"I use this solution to generate keystores and certifications and link these with project development in our company."
"We use the solution for customer identity management, authenticating customers coming in through a web portal."
"Comprehensive ecosystem."
"It's very easy to implement everything."
"The feature that I found most valuable was the ecosystem, which is very comprehensive and allowed me to find the components that I wanted to use, including the identity server and the API."
"The product provides easy integration between API manager and IT server components."
"The keystore feature has been most valuable for us."
 

Cons

"Currently, the main integration is SAML-based, but other integration methodologies need to be supported."
"They should promote more buyer's authentification, like a fingerprint or face recognition, something that's more convenient."
"In terms of licensing and implementation costs, it has premium pricing, and it has a very complex implementation."
"In Ping Identity, we have had some issues. We've worked with logging and troubleshooting, including some firewall and security issues."
"One significant challenge was ensuring smooth user migration during system upgrades in Ping."
"PingID classifies the type of environment into internal and external, which is an area for improvement because you need to take additional steps to trust internal and external users."
"The management console needs to be improved. PingID should revise it."
"PingID would benefit from a better user interface for integration."
"There needs to be a good support model and easy-to-understand documentation."
"First, improvements have to been made in the high availability architecture. This has to do with the master-slave replication, and how the load balancing is handled between the identity servers."
"The solution's licensing model could be more flexible, and pricing could be improved."
"I tried the product but I found it very cumbersome, so I no longer use it."
"I found the initial setup to be very complex."
"The price of the product is an area of concern where improvements are required."
"This solution does not have BPM workflows already integrated, we had to integrate the BPM module externally. They do not provide full-featured auditing and certification modules out of the box."
"The high availability architecture has to be improved."
 

Pricing and Cost Advice

"Compared to some SaaS-based solutions, the platform is relatively cost-effective."
"The tool is quite affordable."
"The pricing is neither too expensive nor too cheap."
"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."
"Ping Identity Platform is not very expensive."
"The platform's value justifies the pricing, especially considering its security features and scalability."
"Ping offers flexible pricing that's not standardized."
"The product is costly."
"They should bring in some good pricing models to host the marketplace."
"At this time we are working with the open-source version."
"We have to take their support, but that is a minimal charge if I'm comparing it to other identity managers."
"WSO2 Identity Server is not an expensive solution."
"I rate the product price an eight out of ten. There is a need to pay more for the extra features provided by the solution."
"I have found the solutions license is priced competitively compared to others."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Manufacturing Company
8%
Outsourcing Company
8%
Comms Service Provider
7%
Construction Company
15%
Outsourcing Company
14%
Comms Service Provider
11%
Transportation Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise22
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise5
 

Questions from the Community

What is your experience regarding pricing and costs for PingFederate?
Regarding pricing for Ping Identity Platform, I would rate it eight out of ten.
What needs improvement with PingAccess?
The areas where I think PingFederate needs room for improvement include that the most significant area I would recommend is that things such as redirects still do not have majority of the applicati...
What is your primary use case for PingAccess?
The main use case for PingFederate is that we are maintaining the centralized single sign-on with DuroSengel and Carabras as the two main instances to review. If any application is hosted outside o...
What is your experience regarding pricing and costs for WSO2 Identity Server?
The pricing is currently the same as the API Manager, so it's not surprising. Since we used it primarily for SSO and the self portal, there were no additional pricing concerns.
What needs improvement with WSO2 Identity Server?
Currently, all required features are supported. If new use cases for artificial intelligence arise, it could be beneficial to incorporate those. However, for our current projects, WSO2 Identity Ser...
What is your primary use case for WSO2 Identity Server?
We deployed WSO2 Identity Server to fulfill our single sign-on (SSO) requirements. Whenever we implement the API Manager, instead of using the API Manager's inbuilt key manager, we use WSO2 Identit...
 

Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
No data available
 

Overview

 

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Nutanix, ELM, AlmavivA, BDigital, StubHub, M-creations, MedVision360
Find out what your peers are saying about Ping Identity Platform vs. WSO2 Identity Server and other solutions. Updated: September 2026.
915,533 professionals have used our research since 2012.