Ping Identity Platform vs WSO2 Identity Server comparison

Ping Identity and WSO2 are both solutions in the Customer Identity and Access Management (CIAM) category. Ping Identity is ranked #2 with an average rating of 8.2, while WSO2 is ranked #12 with an average rating of 8.0. Ping Identity holds a 11.1% mindshare in CIaA, compared to WSO2’s 1.2% mindshare. Additionally, 100% of Ping Identity users are willing to recommend the solution, compared to 100% of WSO2 users who would recommend it.

Ping Identity Platform

Read 29 Ping Identity Platform reviews

5,196 Views
987 Comparison Views

100% willing to recommend

WSO2 Identity Server

Read 11 WSO2 Identity Server reviews

849 Views
204 Comparison Views

100% willing to recommend

Ping Identity Platform

WSO2 Identity Server

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 27, 2025

Ping Identity Platform and WSO2 Identity Server are key players in the identity management market. Ping Identity Platform is perceived to have an advantage in scalability and support, whereas WSO2 Identity Server is noted for its open-source flexibility and cost-effectiveness.

Features: Ping Identity Platform delivers robust authentication, seamless integration capabilities, and advanced security measures, appealing to enterprises seeking comprehensive identity solutions. WSO2 Identity Server, with its open-source architecture, provides expandability and customization options, beneficial for businesses with specific technical needs.

Room for Improvement: Ping Identity Platform could enhance its flexibility for developers and improve cost efficiency. More customizable options could also be beneficial. WSO2 Identity Server may need to enhance its support and onboarding processes for less technical users. Additionally, improving user interface aesthetics and streamlining certain functionalities could enhance user experience.

Ease of Deployment and Customer Service: WSO2 Identity Server offers flexible cloud-based and on-premises deployment with detailed documentation and community support, catering to specific business requirements. Ping Identity Platform is known for its easy and straightforward deployment with extensive support and training resources, ideal for quick implementation and non-technical setups.

Pricing and ROI: Ping Identity Platform's pricing might be perceived as high due to its extensive offerings, yet it often results in significant ROI in demanding environments. In contrast, WSO2 Identity Server is recognized for its cost-effective model, leveraging open-source benefits to provide savings on setup, making it attractive for budget-conscious businesses focused on flexible development.

To learn more, read our detailed Ping Identity Platform vs. WSO2 Identity Server Report (Updated: September 2025).

Buyer's Guide

Ping Identity Platform vs. WSO2 Identity Server

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Ping Identity Platform

Ranking in Customer Identity and Access Management (CIAM)

2nd

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Single Sign-On (SSO) (3rd), Authentication Systems (7th), Data Governance (8th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Access Management (3rd), Directory Servers (1st)

WSO2 Identity Server

Ranking in Customer Identity and Access Management (CIAM)

12th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2025, in the Customer Identity and Access Management (CIAM) category, the mindshare of Ping Identity Platform is 11.1%, up from 11.0% compared to the previous year. The mindshare of WSO2 Identity Server is 1.2%, down from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Customer Identity and Access Management (CIAM) Market Share Distribution
Product	Market Share (%)
Ping Identity Platform	11.1%
WSO2 Identity Server	1.2%
Other	87.7%

Customer Identity and Access Management (CIAM)

Featured Reviews

MAHESHKUMAR7

Cyber Security Engineer at TECHMINDZ DIGITAL CONSULTING PRIVATE LIMITED

Offers multi-factor authentication and application support side of PingFederate but application only supports specific protocols

A lot of teams work with technical support, but I work with it for user issues only. You might need support with things like application swaps, application names, and application URLs. I didn't know where to find those in Ping Identity, so I contacted technical support for those issues. The support team is very clever and active. They provide end-to-end support once an issue is created. I have worked with most of the support team. I also work with the support team because I work with the operations team. I provide 24/7 support to production and non-production environments. I coordinate with application and network teams to troubleshoot critical tickets and issues related to Ping Identity solutions.

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Ritesh_Shah

Senior Solution Architect at Hewlett Packard Enterprise

Utilizing key management and seamless single sign-on integration for enhanced user profile management

WSO2 Identity Server's key management feature stands out as a particularly impactful feature for enhancing security. Additionally, from a user perspective, the self-user portal and user profile management capabilities are highly valuable. It allows users to manage their profiles, change passwords, and offers a self-care portal type of functionality. The single sign-on capability integrates seamlessly with various platforms, including Google, Facebook, LDAP, and Active Directory, which supports rapid product launches.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering."

"People use the solution to secure their applications and authenticate particular processes."

"Setting up the infrastructure with Ping Identity Platform is very easy compared to other IAM products."

"It is a scalable solution...It is a stable solution."

"The product's most valuable features include its cloud-based capabilities for handling cloud applications and providing authentication and authorization through OIDC and SAML. It also supports integrations needed for both local and internal applications, including legacy applications requiring web server access."

"This is a user-friendly solution."

"What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions."

"I like PingFederate."

More Ping Identity Platform pros

"The product's initial setup phase is easy."

"I would rate the solution's stability eight or nine out of ten."

"It's very easy to implement everything."

"The single sign-on procedure itself, as well as the ability to connect to external user sources such as Microsoft Active Directory and LDAP servers, are the solution's most valuable features."

"The keystore feature has been most valuable for us."

"Comprehensive ecosystem."

"The product provides easy integration between API manager and IT server components."

"We use the solution for customer identity management, authenticating customers coming in through a web portal."

More WSO2 Identity Server pros

Cons

"The product is not customizable."

"They could enhance the product's device tracking for better zero-trust security would be beneficial. Currently, it tracks IPs well but lacks detailed device information, which is crucial from a security standpoint."

"In Ping Identity, we have had some issues. We've worked with logging and troubleshooting, including some firewall and security issues."

"The product's community has certain shortcomings that require improvement."

"The management console needs to be improved. PingID should revise it."

"It requires some expertise to set up and manage."

"One significant challenge was ensuring smooth user migration during system upgrades in Ping."

"Some colleagues have mentioned API connectivity, data security, and privacy issues."

More Ping Identity Platform cons

"The price of the product is an area of concern where improvements are required."

"The solution seems to be pretty outdated."

"The solution's licensing model could be more flexible, and pricing could be improved."

"This solution requires extensive knowledge to be used effectively as certain areas of its use are not user friendly."

"I found the initial setup to be very complex."

"There needs to be a good support model and easy-to-understand documentation."

"This solution does not have BPM workflows already integrated, we had to integrate the BPM module externally. They do not provide full-featured auditing and certification modules out of the box."

"The high availability architecture has to be improved."

More WSO2 Identity Server cons

Pricing and Cost Advice

"Compared to some SaaS-based solutions, the platform is relatively cost-effective."

"Ping Identity Platform is not an expensive solution."

"PingID's pricing is pretty competitive."

"Ping offers flexible pricing that's not standardized."

"The platform's value justifies the pricing, especially considering its security features and scalability."

"Ping Identity Platform is not very expensive."

"The pricing is neither too expensive nor too cheap."

"The tool is quite affordable."

More Ping Identity Platform pricing and cost advice

"They should bring in some good pricing models to host the marketplace."

"At this time we are working with the open-source version."

"We have to take their support, but that is a minimal charge if I'm comparing it to other identity managers."

"WSO2 Identity Server is not an expensive solution."

"I rate the product price an eight out of ten. There is a need to pay more for the extra features provided by the solution."

"I have found the solutions license is priced competitively compared to others."

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Top Industries

By visitors reading reviews

Financial Services Firm

24%

Computer Software Company

10%

Manufacturing Company

Retailer

Computer Software Company

10%

Financial Services Firm

10%

Comms Service Provider

Transportation Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	2
Large Enterprise	20

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	2
Large Enterprise	5

Questions from the Community

What do you like most about PingID?

The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...

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What is your experience regarding pricing and costs for PingID?

The pricing is neither too expensive nor too cheap.

See all answers

What needs improvement with PingID?

The management console needs to be improved. PingID should revise it.

See all answers

What do you like most about WSO2 Identity Server?

The product provides easy integration between API manager and IT server components.

See all answers

What is your experience regarding pricing and costs for WSO2 Identity Server?

The pricing is currently the same as the API Manager, so it's not surprising. Since we used it primarily for SSO and the self portal, there were no additional pricing concerns.

See all answers

What needs improvement with WSO2 Identity Server?

Currently, all required features are supported. If new use cases for artificial intelligence arise, it could be beneficial to incorporate those. However, for our current projects, WSO2 Identity Ser...

See all answers

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Product Reports

Buyer's Guide

Ping Identity Platform

October 2025

Download Ping Identity Platform product report

Buyer's Guide

WSO2 Identity Server

October 2025

Download WSO2 Identity Server product report

Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ

No data available

Overview

IDENTITY DEFINED SECURITY PLATFORM delivers a unified, standards-based platform that can be deployed as SaaS, software or both and can scale to handle millions of identities. From multi-factor authentication and single sign-on to access security, directory and data governance, our capabilities work together to give employees, partners and customers secure access to cloud, mobile and enterprise applications, securing and streamlined everything from sign-on to sign-off and everywhere in between.

Ping Identity

WSO2 Identity Server can be used to simplify identity and access management (IAM) related activities in the enterprise. The product is based on open standards and open source principles. WSO2 Identity Server comes with seamless, easy to use integration capabilities that help connect applications, user stores, directories and identity management systems.

WSO2

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol

Nutanix, ELM, AlmavivA, BDigital, StubHub, M-creations, MedVision360

Buyer's Guide

Ping Identity Platform vs. WSO2 Identity Server

September 2025

Free Report: Ping Identity Platform vs. WSO2 Identity Server

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