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Pros & Cons summary

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Prominent pros & cons

PROS

Workspace ONE UEM provides robust security features including antivirus, cybersecurity requirements enforcement, and advanced monitoring to safeguard against unauthorized access.
The ability to manage a variety of devices and platforms like iOS, Android, VR, and IoT devices is highly valued, with features that allow for flexibility and control.
Remote management and application delivery are streamlined with Workspace ONE UEM, enabling efficient deployment and management of organizational resources.
VMware's integrations with major industry players and support for advanced technologies, including Azure AD synchronization and third-party solutions, make it versatile and comprehensive.
Workspace ONE UEM excels in stability, scalability, and reliability, making it a dependable choice for enterprise endpoint management.

CONS

AirWatch doesn't empower IT admins to be creative with implementations.
Workspace ONE UEM's quality of support and upgrades are unsatisfactory.
Pricing and licensing fees are high and could be simplified.
Integration with Microsoft and other solutions needs improvement.
There are performance and bug-related issues that hinder effectiveness.
 

Workspace ONE UEM Pros review quotes

it_user685833 - PeerSpot reviewer
Solutions Architect at a comms service provider with 10,001+ employees
Jul 18, 2017
AirWatch has one of the best User Interfaces and it's quite easy to figure out where particular items are within the menu system.
it_user869985 - PeerSpot reviewer
music and programming with 501-1,000 employees
May 16, 2018
We can impose cybersecurity requirements.
CM
Solution Sales Supervisor at a tech services company with 1,001-5,000 employees
Jun 19, 2018
Among the most important improvements is the ability to set up different groups with different deployment policies.
Learn what your peers think about Workspace ONE UEM. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,422 professionals have used our research since 2012.
it_user568986 - PeerSpot reviewer
Talent Acquisition Leader at a tech services company with 10,001+ employees
Aug 16, 2018
If an outside person tries to track or hack information, it is not possible without us being notified.
AK
Global Mobility Leader at a aerospace/defense firm with 10,001+ employees
Aug 26, 2018
For me, the integration of AirWatch with various enterprise components is something I like. The way they are partnering with various services, like security services, or some of the big guys like Google, Android, Apple, and including Microsoft; that's really awesome. And the way they look at providing functionality to create self-service and automation, that's really usefully and beneficial. That's where I see they differentiate themselves.
it_user566739 - PeerSpot reviewer
Product Manager ( HP EG Enterprise ) at Ingram Micro
Oct 2, 2018
No issues with scalability.
Reviewer6565 - PeerSpot reviewer
Management Trainee at a computer software company with 1,001-5,000 employees
Oct 29, 2018
It seems highly stable and scalable.
it_user898122 - PeerSpot reviewer
Works at a tech services company with 1,001-5,000 employees
Dec 10, 2018
It's all about centralizing your data and making sure that your data is centralized and secure.
AC
Information, Information Technology Systems Specialist at PCCW GLOBAL
Apr 23, 2019
The feature that we find most valuable is the corporate email pushing.
Tony Ayabam - PeerSpot reviewer
CEO at Infohob
Jul 8, 2019
The solution was easy to deploy.
 

Workspace ONE UEM Cons review quotes

it_user685833 - PeerSpot reviewer
Solutions Architect at a comms service provider with 10,001+ employees
Jul 18, 2017
AirWatch doesn't seem to empower IT admins to try new things or get creative with implementations.
it_user869985 - PeerSpot reviewer
music and programming with 501-1,000 employees
May 16, 2018
We're unhappy with the quality of support we get for it. We're unhappy with how upgrades occur, so we are migrating away from it. We have an on-premise AirWatch solution and for us to do upgrades we have to call AirWatch to be able to perform the upgrades. They're busy, and scheduling it is not timely enough for us.
CM
Solution Sales Supervisor at a tech services company with 1,001-5,000 employees
Jun 19, 2018
The Content Locker cannot inherit permissions for the Windows Public Folder. If they could integrate with Microsoft on this point, it would be the perfect functionality.
Learn what your peers think about Workspace ONE UEM. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,422 professionals have used our research since 2012.
it_user568986 - PeerSpot reviewer
Talent Acquisition Leader at a tech services company with 10,001+ employees
Aug 16, 2018
The console comes bunched together as a package and inbuilt. Its called Workspace ONE. Whenever we have an issue, we contact the service provider, and instead of a fix, we are just getting the next version of Workspace ONE.
AK
Global Mobility Leader at a aerospace/defense firm with 10,001+ employees
Aug 26, 2018
One of the things that I want them to improve on, if possible, is the management of Mac devices, MacBook Pro, for example. They do it, but they have scope for improvement, in my opinion. It's not that it's that bad, it just a small need.
it_user566739 - PeerSpot reviewer
Product Manager ( HP EG Enterprise ) at Ingram Micro
Oct 2, 2018
Setup is not too complex.
Reviewer6565 - PeerSpot reviewer
Management Trainee at a computer software company with 1,001-5,000 employees
Oct 29, 2018
In terms of the inventory management side, as in the invoice management, the stock management and the entire inventory of an organization is lagging a bit in comparison to Blackberry or other EMM solutions.
it_user898122 - PeerSpot reviewer
Works at a tech services company with 1,001-5,000 employees
Dec 10, 2018
The solution needs to adapt to the cloud based reality of the current world model. Some customers may have reluctance to this, but it is the next level for all of the big providers. Azure, AWS and Google are all on the forefront of cloud-based solutions.
AC
Information, Information Technology Systems Specialist at PCCW GLOBAL
Apr 23, 2019
The mobile device repository is somewhat difficult to manage with a large user base.
Tony Ayabam - PeerSpot reviewer
CEO at Infohob
Jul 8, 2019
The security features could always use improvement, although there has already been a huge improvement from years ago.