Try our new research platform with insights from 80,000+ expert users
Workspace ONE UEM Logo

Workspace ONE UEM pros and cons

Vendor: Omnissa
4.1 out of 5
Badge Leader
3,665 followers
Post review

Pros & Cons summary

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.
Get the report

Prominent pros & cons

PROS

Workspace ONE UEM enables remote work by allowing users to access infrastructure without complex VPN setups using their own credentials.
It offers single sign-on and valuable user experience features through User Experience Designer, enhancing project delivery.
The cloud-based approach of Workspace ONE UEM simplifies deployment, management, and maintenance.
It supports multiple operating systems and provides comprehensive control and management capabilities across various device types.
Workspace ONE UEM integrates well with SCAP for enhanced security, and its stable performance is highly noted among users.

CONS

Workspace ONE UEM is very dependent on Active Directory, creating integration challenges and reliance on Active Directory features.
Pricing is a significant challenge with high licensing fees, complex pricing models, and too many add-on products.
Workspace ONE UEM needs better integration with cloud solutions, including cloud identity solution integrations and enhanced Azure integration.
Performance issues arise on less powerful devices, suggesting a need for a lighter version for such devices.
There are several security aspects that need improvement, such as addressing SAML flaws and enhancing data loss prevention measures.
 

Workspace ONE UEM Pros review quotes

Emthias Abdul Salam - PeerSpot reviewer
Jun 13, 2024
The single sign-on feature, which integrates with the Identity Manager is one of the most vital features.
reviewer1514493 - PeerSpot reviewer
Mar 20, 2021
The solution has very good documentation.
JimSkidmore - PeerSpot reviewer
Mar 30, 2022
VMware Workspace ONE is a platform that's really good at monitoring and managing mobile endpoints. It can be set up quickly and implemented easily. Technical support for this solution has always been good.
Learn what your peers think about Workspace ONE UEM. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
817,234 professionals have used our research since 2012.
Patrick Black - PeerSpot reviewer
Jan 17, 2022
Its UI is extremely easy to use whether you're an advanced user or a novice user. When I first opened it up and had to learn the product, I was easily a novice. By the end of the third month, I was digging into the backend of the system and using it as a highly advanced user to accomplish what I needed to accomplish, and I was able to do it through the UI mostly.
Ajit Pratap Kundan - PeerSpot reviewer
Nov 21, 2023
Personally, VMware Identity Manager is useful for comparison purposes so that I can provide better solutions to my company's customers.
Mitul Rajput - PeerSpot reviewer
Jan 31, 2024
We've configured single sign-on for two or three enterprise customers, and it works very well.
RT
Apr 9, 2021
You can put all your applications on a mobile device, be it a phone or tablet. It is secure and easy to use. Because it is centrally managed, you don't have to do any configuration on the phone. I just got the phone and connected to the central applications. I just downloaded one thing and everything got rolled out. Email, calendar, and other things were deployed centrally. If you don't have AirWatch, you have to configure your phone manually. For example, you need to deploy and configure your email manually and then synchronize everything. It is much simpler when a mobile device is centrally managed.
reviewer1736001 - PeerSpot reviewer
Dec 3, 2021
One of the features that I enjoyed most was the integration with Azure AD because I could use VMware Identity Manager to standardize the User Principal Name coming from Active Directory. You have Azure AD Connect to do that. In between, if you have vIDM handling it, you can easily get the synchronization of users into your VM and standardize the User Principal Name. If you require quality assurance for handling it, you can actually count on the vIDM to do so. That was one of the main things I enjoyed about the product.
EE
Dec 7, 2021
Its value is when you use it with a Workspace ONE UEM solution as it is part of the ecosystem for VMware Workspace ONE.
AK
Aug 26, 2018
For me, the integration of AirWatch with various enterprise components is something I like. The way they are partnering with various services, like security services, or some of the big guys like Google, Android, Apple, and including Microsoft; that's really awesome. And the way they look at providing functionality to create self-service and automation, that's really usefully and beneficial. That's where I see they differentiate themselves.
 

Workspace ONE UEM Cons review quotes

Emthias Abdul Salam - PeerSpot reviewer
Jun 13, 2024
VMware Workspace ONE should allow certain common settings and restrictions across multiple operating systems.
reviewer1514493 - PeerSpot reviewer
Mar 20, 2021
I'd like to see expanded device support, particularly for IoT things like SCADA devices.
JimSkidmore - PeerSpot reviewer
Mar 30, 2022
Patching, fixing, and training for VMware Workspace ONE are areas that need to be improved.
Learn what your peers think about Workspace ONE UEM. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
817,234 professionals have used our research since 2012.
Patrick Black - PeerSpot reviewer
Jan 17, 2022
This product makes use of SAML across the board, which has seven known security flaws. It would be good if the company created a way to protect against SAML flaws. One way would be to integrate a firewall server or an endpoint out in the cloud with which you could establish trust. If you knew nothing about SAML and you did some Google searches about what SAML is, what are the flaws, and what are the known vulnerabilities, eventually, you'll find that there are seven flaws. There are two methods that you can use to solve those seven problems. They essentially involve putting a firewall or putting rules, such as access controls, so that anybody in the world can't just come in, authenticate, and either be a good guy or be someone trying to knock on my door and get into my house. If I could eliminate that, it would be awesome.
Ajit Pratap Kundan - PeerSpot reviewer
Nov 21, 2023
There is a need for better user lifecycle management within VMware Identity Manager, along with better user governance...The scalability of the product needs to improve.
Mitul Rajput - PeerSpot reviewer
Jan 31, 2024
I'd like to see more integration capabilities in future releases.
RT
Apr 9, 2021
Its performance is quite good on Apple phones or even mid-range phones. If you install an AirWatch on a phone that is not too powerful, you will have performance issues. That's only because the phone is not too powerful, and there is not enough memory, etc. They could do a lighter version for a less powerful phone. It would also be useful for very small companies that don't want to spend money on expensive phones. Having said that, I don't think that is their target market. If their target market is enterprise, all enterprises perhaps have an agreement with Google or Apple, and they would get a phone that has already been tested, and they know that AirWatch will work on that phone.
reviewer1736001 - PeerSpot reviewer
Dec 3, 2021
vIDM could be improved with the multi-tenant capabilities that VMware tends to offer—features like customization branding and the integration of the app catalog based on the branding. Since the integration has been at top-level OGs, you were not able to then do rebranding if you were required to use specific user groups to highlight specific applications. At the time, I was personally opening feature requests for these things. I haven't worked with the latest release, so I don't know if these features were already deployed or not.
EE
Dec 7, 2021
The license could be better.
AK
Aug 26, 2018
One of the things that I want them to improve on, if possible, is the management of Mac devices, MacBook Pro, for example. They do it, but they have scope for improvement, in my opinion. It's not that it's that bad, it just a small need.