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WSO2 Enterprise Integrator vs Workato comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Workato
Average Rating
8.2
Reviews Sentiment
5.9
Number of Reviews
28
Ranking in other categories
Integration Platform as a Service (iPaaS) (5th)
WSO2 Enterprise Integrator
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
Data Integration (32nd), Enterprise Service Bus (ESB) (7th)
 

Mindshare comparison

While both are Application Integration solutions, they serve different purposes. Workato is designed for Integration Platform as a Service (iPaaS) and holds a mindshare of 5.0%, up 3.6% compared to last year.
WSO2 Enterprise Integrator, on the other hand, focuses on Data Integration, holds 1.0% mindshare, up 0.5% since last year.
Integration Platform as a Service (iPaaS) Mindshare Distribution
ProductMindshare (%)
Workato5.0%
Boomi iPaaS8.0%
MuleSoft Anypoint Platform6.7%
Other80.3%
Integration Platform as a Service (iPaaS)
Data Integration Mindshare Distribution
ProductMindshare (%)
WSO2 Enterprise Integrator1.0%
SSIS3.6%
Informatica Intelligent Data Management Cloud (IDMC)3.6%
Other91.8%
Data Integration
 

Featured Reviews

AP
Technical Consultant at IST Technology
Data processing efficiency increases with workflow automation but could improve on handling high volume data
The most valuable feature of Workato is that billing is based on task actions; whatever actions we take on the Workato platform will determine the task consumption and billing for each workflow. More optimized workflows lead to less billing for clients. Furthermore, they have introduced a Copilot feature for automation, helping build recipes and code with simple prompts. Additionally, they are developing AI solutions for clients. These are some top features, along with various others implemented per client specifications, such as CICD implementation and runtime connection changes. The benefits of using Workato for our customers include automating business workflows and data integration. By addressing their manual efforts, which are time-consuming and prone to errors, Workato helps clients reduce costs while increasing productivity. We implement solutions that enable seamless data integration between different systems, minimizing time-consuming manual processes. A positive impact we see is cost reduction, as manual efforts are significantly lowered. For example, in production support teams, manual processes are streamlined through CICD implementation, allowing for a seamless integration of different environments with minimal errors and faster deployment.
AC
Technical director at Cremete
Effective data transformation and integration in complex environments with high functionality
Something that could be improved in WSO2 Enterprise Integrator is that the problem is not a lack of capability or functionalities. The problem is that it is a very complex environment. To put your hand on this environment is a very demanding task. This is the real problem. The problem is not about the product, but about the complexity to manage, to configure, to decide what to do. I have some experience using SAP R/3. It seems to me something similar. When you have to configure a situation with a client, especially for a client not in an industrial sector, but in a service sector, it is quite usual that you are in trouble for some reason. This is always the story that I found in the implementations I have done. Maybe there are only three or four big problems, in some other cases there are more than that, but this is the situation usually. For WSO2 Enterprise Integrator, not the same, but I must say it is quite often there is a need to put together some pieces and make it work in a coordinated way.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The automation in Workato is very good, their automation and workflows are very strong, and you can build the workflows very easily and quickly."
"Workato has positively impacted my organization by improving processes overall, as it has saved time because it was easy to connect through the UI without needing technical, detailed coding experience."
"Stability-wise, I rate the solution a ten out of ten."
"Moreover, AI automation simplifies integration development by understanding requirements from prompts and creating the necessary automation."
"It is easier to use than other technical open-source technologies."
"It is very easy to use, it takes complex workloads away, and it provides very smooth integration with a lot of out-of-the-box connectors and APIs, which makes it really easy to integrate with applications for different use cases, whether it is in finance, HR, or customer operations, and it is by far our favorite integration product."
"Workato is less expensive and offers similar integration capabilities."
"I definitely recommend Workato to others; it is the best product in our technology stack, allowing us to integrate legacy systems and address diverse requirements."
"It's a very complete product. It allows us to network security and add more layers of security to the system."
"WSO2's analytics capability is good, considering the ELC support they provide."
"It has improved our time management because development is quicker."
"The installation process is easy."
"The built-in connectors help with quick connectivity to the platforms, and we are using this for both our banking and insurance clients."
"The solution basically conforms to our standards."
"Currently, I find the configuration part quite valuable, where you can easily configure things."
"It's a consolidated product; it works and it does its job pretty well."
 

Cons

"The data flow and debugging processes need improvement, especially for tracing issues."
"Lots of room for improvement to allow for discoverability of product features."
"One area for improvement is the CI/CD pipeline, which lacks a version control system similar to GitHub for easier deployment."
"From the deployment point of view, our customers encounter platform downtime where it does not serve the actual request on the systems."
"My experience with pricing, setup cost, and licensing was a bit challenging in the past because the client I was working for did not have an unlimited license to use unlimited tasks and could not create many different processes and flows in Workato."
"Integrating on-prem applications is challenging, even though they have an on-prem agent."
"However, their API management is not very good, and their EDI pieces are not strong."
"From a technical standpoint, the security features at the data orchestration level could be more organized, and improvements in certificate management are necessary."
"We had some challenges with the installation of this solution."
"They should release upgrades more frequently."
"WSO2 libraries are not mature enough. For example, if you want to integrate with Kafka using its Kafka library, it often has many bugs."
"The main issue with the product is pricing. It uses core-based pricing for WSO2 Enterprise Integrator and API Manager. It would be best if you had APIM by default. It provides many connectors for easy integration with third-party systems."
"The administration side is complex and could use significant improvements to enhance the solution's functionality."
"One of the reasons that we are looking for a replacement is their way of defining integration. The language of the XML structures that I use to describe the integrations are not that standard, and it's not easy to find people who are familiar with this approach."
"The customization can be a bit difficult."
"The micro integrator should be improved. There is room for enhancement considering alternative integration components."
 

Pricing and Cost Advice

"Workato is an expensive solution."
"On a scale of one to ten, the pricing is around a six. We have a consumption model and the pricing is higher. If you are using any kind of ML-based approach, machine learning, or some advanced analytics, you may have to pay more."
"Speaking about price, I would say that it's market-related. Also, there are costs in addition to the standard license fees since different add-ons depend on what you require."
"The solution costs about 20,000 or 30,000 euros per year, per instance."
"The cost is better than IBM Cloud Pak."
"The open-source, unsupported version is available free of charge."
"I rate the product price a six on a scale of one to ten, where one is low price and ten is high price."
"It is a low-cost solution."
"The pricing of WSO2 Enterprise Integrator for enterprise subscriptions can be considered expensive, especially from the perspective of someone who prefers open-source software."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Financial Services Firm
9%
Outsourcing Company
7%
Manufacturing Company
7%
Comms Service Provider
8%
Financial Services Firm
8%
Construction Company
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise6
Large Enterprise7
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise11
 

Questions from the Community

What needs improvement with Workato?
In Workato, there are some limitations regarding very high transactional data in file formats. For instance, we have a 90-minute job timeout, and queues larger than 10,000 size will be purged. Addi...
What is your primary use case for Workato?
The usual use cases for Workato include real-time data processing from either SFTP or SAS, and we have implemented multiple use cases for our clients in the past 3.5 years. For example, the employe...
What advice do you have for others considering Workato?
I have been working with clients for Workato implementation, focusing on consulting and implementing solutions for their business needs. We automate basic workflows and handle various complexities ...
What do you like most about WSO2 Enterprise Integrator?
WSO2's analytics capability is good, considering the ELC support they provide.
What is your experience regarding pricing and costs for WSO2 Enterprise Integrator?
The product has reasonable and competitive pricing for enterprise customers. It is expensive for small businesses especially. They are using the open-source solution, and they find it expensive sin...
What needs improvement with WSO2 Enterprise Integrator?
Something that could be improved in WSO2 Enterprise Integrator is that the problem is not a lack of capability or functionalities. The problem is that it is a very complex environment. To put your ...
 

Overview

 

Sample Customers

Panera Bread, Berkshire Hathaway, Salesforce, Box, Splunk, ComScore, IBM, Complex Media, Microsoft, Home Depot, Cisco, News Corp, Braille Institute
West
Find out what your peers are saying about WSO2 Enterprise Integrator vs. Workato and other solutions. Updated: May 2023.
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