No more typing reviews! Try our Samantha, our new voice AI agent.

Webex Meetings with AT&T vs Zoom Workplace Business comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Webex Meetings with AT&T
Ranking in Virtual Meetings
21st
Average Rating
8.2
Reviews Sentiment
7.9
Number of Reviews
6
Ranking in other categories
No ranking in other categories
Zoom Workplace Business
Ranking in Virtual Meetings
1st
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
234
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Virtual Meetings category, the mindshare of Webex Meetings with AT&T is 1.7%, up from 0.9% compared to the previous year. The mindshare of Zoom Workplace Business is 5.8%, down from 12.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Zoom Workplace Business5.8%
Webex Meetings with AT&T1.7%
Other92.5%
Virtual Meetings
 

Featured Reviews

MA
IT Technical III - IT Security at a energy/utilities company with 1,001-5,000 employees
Stable connection and user-friendly interface; valuable technical support
I mostly use this solution for meetings, interviews, or technical discussions The most valuable features for me are its stable connection, user-friendly interface, and screen-sharing files. Cisco's support is also very valuable. The features I think can be improved are integrations with…
Yifate Yusuf - PeerSpot reviewer
Team Lead at GE
Unified communication has transformed our collaboration and consistently boosts project delivery
The best features Zoom Workplace Business offers include screen sharing, clear video and audio, online meetings, large-scale events, call management, mobile apps, unified communication platform, and collaboration. The feature I find myself using the most is an AI-powered collaboration platform that is used to streamline communication, increase employee engagement, optimize in-person time, and improve productivity. The screen sharing is very effective and a helpful tool where we are able to screen share with our colleagues and discuss different tasks and project management ideas. Collaboration has become very efficient, and remote working has also become efficient and prevalent in my organization. We have been able to save a lot of time using Zoom Workplace Business. It has been a game-changer. Zoom Workplace Business elevates the experience with Zoom AI Companion included at no additional cost. It is designed to help employees be more productive, collaborate better, enhance their skills, and unlock time savings.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Having Webex has been crucial for maintaining our training programs during COVID."
"Webex Meeting's most valuable features are screen-sharing and remote access."
"It made it simple for users to join, work together, and share screens."
"The most valuable features for me are its stable connection, user-friendly interface, and screen-sharing files. Cisco's support is also very valuable."
"We appreciate how Webex integrates with our system. When an employee completes a course, Webex documents it and updates the employee's training records."
"Installation was straightforward."
"During meetings, the feature of closed captioning, scripting, and recording was convenient for keeping minutes and making available the information discussed to review meeting minutes. Also to keep track of all the agreements and discussions during those meetings. It worked well with our email systems and other communication services integrated into the functionalities."
"The user interface is fine, I don't have any issue with the pricing, the technical support is okay, and it does offer collaboration where you can share your screen."
"We have made huge teleconferences with a lot of people, and many video streams."
"We are comfortable with its use and everyone can utilize it."
"The screen sharing feature is valuable. It is easy to set up a meeting if you are on a call with a non Teams user if you need to do screen sharing."
"The solution is very user friendly and flexible."
"The biggest advantage with Zoom, compared to other similar products, is the simplicity."
"It is a game-changer for virtual communication, and it is incredibly user-friendly, making it a go-to choice for remote meetings, webinars, and online collaboration."
"Zoom is incredibly easy to install. You can download it immediately on a mobile phone or go to the website. You don't need a lot of IT skills to get it running."
 

Cons

"There are definitely times when the sound becomes a bit unclear, and latency is also an issue. If there are too many people on video simultaneously, the whole system can slow down. The group breakout rooms are still somewhat rough around the edges. I would like to see them improve that feature so we can have more interaction in our classes."
"It would be nice if there were more integrations available."
"The features I think can be improved are integrations with third-parties; for example, Microsoft 360 and other shared folders."
"There are definitely times when the sound becomes a bit unclear, and latency is also an issue."
"It could be more secure."
"Webex Meetings could be improved with more collaborative features and an archive of information like appointments and discussions that can be shared with everybody."
"The solution can improve by having the option to be able to lock the primary speaker on high definition the entire time. Additionally, it would be a benefit to have easy Zoom room-like features for individuals using lightboards. There should be quick invitations and integration with Slack and Outlook."
"The updating feature of Zoom needs to be improved."
"I think Zoom is not secure."
"Zoom lacks dashboards, more could be included."
"The pricing could be improved."
"The price of Zoom is a bit expensive."
"Considering the main function of Zoom, it should make the video functioning part a little bit more friendly."
"It is difficult to see and control whether you're muted or not, so the interface should be improved."
 

Pricing and Cost Advice

"Pricing is very competitive because it didn't change much since they were already in the market when other players came in."
"Zoom is free."
"We are using the free version of Zoom."
"The licensing fees are quite expensive."
"Zoom can be used for free."
"The pricing is reasonable."
"Zoom is free to use."
"We generally have a strict budget so the pricing for Zoom is reasonable."
"The personal version is free. However, there are fees required to use the solution for business."
report
Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.
920,939 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Outsourcing Company
12%
Construction Company
10%
Financial Services Firm
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business102
Midsize Enterprise33
Large Enterprise112
 

Questions from the Community

Ask a question
Earn 20 points
LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
What is your experience regarding pricing and costs for Zoom?
I cannot say anything about pricing, setup costs, and licensing of Zoom Workplace Business since it is handled globally for us.
What needs improvement with Zoom?
I would like the price to be a bit lower. Besides pricing, there are no other points I would like to see improved.
 

Also Known As

AT&T Webex Meetings, Cisco Webex Meetings with AT&T
No data available
 

Overview

 

Sample Customers

Information Not Available
Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
Find out what your peers are saying about Webex Meetings with AT&T vs. Zoom Workplace Business and other solutions. Updated: November 2026.
920,939 professionals have used our research since 2012.