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Skype for Business vs Webex Meetings with AT&T comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Skype for Business
Ranking in Virtual Meetings
5th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
64
Ranking in other categories
No ranking in other categories
Webex Meetings with AT&T
Ranking in Virtual Meetings
21st
Average Rating
8.2
Reviews Sentiment
7.9
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Virtual Meetings category, the mindshare of Skype for Business is 3.9%, down from 8.6% compared to the previous year. The mindshare of Webex Meetings with AT&T is 1.7%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Skype for Business3.9%
Webex Meetings with AT&T1.7%
Other94.4%
Virtual Meetings
 

Featured Reviews

MD
Assistant Information Technology Officer at a retailer with 10,001+ employees
Internal communication has become more efficient while mobile usage still needs improvement
The honest answer is that the product has not really evolved in some time. Microsoft has been pushing everyone towards Teams and Skype for Business has been in maintenance mode for a while. The mobile experience is also not great. Staff who try to use it on their phones find it less reliable than the desktop version, calls drop more, and the interface is clunky. For a modern workforce that expects everything to work on mobile, that is a gap. Despite the initial setup challenges and mobile issues, we have noticed positive outcomes for our organization since adopting Skype for Business. I rate Skype for Business seven out of ten. I think that Skype for Business has served us well for what it is. A government office has different expectations from a fast-moving private company. We value stability and security over the newest features. On those terms, Skype for Business has delivered.
MA
IT Technical III - IT Security at a energy/utilities company with 1,001-5,000 employees
Stable connection and user-friendly interface; valuable technical support
I mostly use this solution for meetings, interviews, or technical discussions The most valuable features for me are its stable connection, user-friendly interface, and screen-sharing files. Cisco's support is also very valuable. The features I think can be improved are integrations with…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is stable and scalable."
"The most valuable features are the history tracking which allows us to see who participated and who didn't in the meetings as well as the integration with Outlook."
"The simplicity and ease of use are the most valuable features, as it's so much easier and quicker than writing an email to someone and waiting for them to read it."
"A good option for virtual meetings."
"I think Skype for Business is scalable. However, I believe Microsoft is discontinuing the Skype platform altogether, so I don't think it's super-relevant."
"The thing I want from any app is this: it needs to deliver; for me, Skype Business did."
"The security seems good."
"Desktop sharing is a valuable feature."
"It made it simple for users to join, work together, and share screens."
"The most valuable features for me are its stable connection, user-friendly interface, and screen-sharing files. Cisco's support is also very valuable."
"During meetings, the feature of closed captioning, scripting, and recording was convenient for keeping minutes and making available the information discussed to review meeting minutes. Also to keep track of all the agreements and discussions during those meetings. It worked well with our email systems and other communication services integrated into the functionalities."
"Webex Meeting's most valuable features are screen-sharing and remote access."
"Having Webex has been crucial for maintaining our training programs during COVID."
"Installation was straightforward."
"We appreciate how Webex integrates with our system. When an employee completes a course, Webex documents it and updates the employee's training records."
 

Cons

"The solution lacks to provide reporting functionality, and I would like to see the solution provide that feature."
"Make it user friendly."
"The group feature of Skype for Business needs improvement. It should also be improved for online lectures."
"There were stability issues and scalability issues."
"Skype for Business is good for the PCs with higher bandwidth, but an improvement is required for low bandwidth usage."
"The product is very heavy. It's very unmanageable."
"Sometimes Skype is slow, and we cannot use other elements of our devices while using the Skype solution."
"I am not familiar with all of the features or whether they can hold conferences because we use Zoom for that. But, in my opinion, if they can do something similar to what Zoom is doing, it will be a complete solution."
"There are definitely times when the sound becomes a bit unclear, and latency is also an issue."
"It could be more secure."
"The features I think can be improved are integrations with third-parties; for example, Microsoft 360 and other shared folders."
"There are definitely times when the sound becomes a bit unclear, and latency is also an issue. If there are too many people on video simultaneously, the whole system can slow down. The group breakout rooms are still somewhat rough around the edges. I would like to see them improve that feature so we can have more interaction in our classes."
"Webex Meetings could be improved with more collaborative features and an archive of information like appointments and discussions that can be shared with everybody."
"It would be nice if there were more integrations available."
 

Pricing and Cost Advice

"Previously, I did not use another solution."
"It may be slightly costly, but the features are awesome."
"To realize value from the purchase of Skype Business, you need to take advantage of all the important functions of the program."
"The cost of Skype for Business is incorporated into our Office 365 licenses."
"We have been able to save money by moving our conferencing solution to Skype for Business Conferencing."
"We are using the subscription-based version of Skype for Business. There is a free version of the solution."
"Our company pays for a license for us to use the solution."
"A license is required to use the solution."
"Pricing is very competitive because it didn't change much since they were already in the market when other players came in."
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Financial Services Firm
13%
Construction Company
10%
Comms Service Provider
10%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise19
Large Enterprise28
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Skype for Business?
If I think back, my experience with pricing, setup cost, and licensing involves accessing it through our Microsoft Enterprise Agreement which covers the whole Office suite including Skype for Busin...
What needs improvement with Skype for Business?
The honest answer is that the product has not really evolved in some time. Microsoft has been pushing everyone towards Teams and Skype for Business has been in maintenance mode for a while. The mob...
What is your primary use case for Skype for Business?
My main use case for Skype for Business is internal communication across departments and between different government offices. We have staff spread across multiple locations in Malacca, and before ...
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Also Known As

Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
AT&T Webex Meetings, Cisco Webex Meetings with AT&T
 

Overview

 

Sample Customers

EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
Information Not Available
Find out what your peers are saying about Skype for Business vs. Webex Meetings with AT&T and other solutions. Updated: November 2026.
921,148 professionals have used our research since 2012.