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Skype for Business vs Webex Meetings with AT&T comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Skype for Business
Ranking in Virtual Meetings
5th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
64
Ranking in other categories
No ranking in other categories
Webex Meetings with AT&T
Ranking in Virtual Meetings
21st
Average Rating
8.2
Reviews Sentiment
7.9
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Virtual Meetings category, the mindshare of Skype for Business is 3.9%, down from 10.8% compared to the previous year. The mindshare of Webex Meetings with AT&T is 1.6%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Skype for Business3.9%
Webex Meetings with AT&T1.6%
Other94.5%
Virtual Meetings
 

Featured Reviews

MD
Assistant Information Technology Officer at a retailer with 10,001+ employees
Internal communication has become more efficient while mobile usage still needs improvement
The honest answer is that the product has not really evolved in some time. Microsoft has been pushing everyone towards Teams and Skype for Business has been in maintenance mode for a while. The mobile experience is also not great. Staff who try to use it on their phones find it less reliable than the desktop version, calls drop more, and the interface is clunky. For a modern workforce that expects everything to work on mobile, that is a gap. Despite the initial setup challenges and mobile issues, we have noticed positive outcomes for our organization since adopting Skype for Business. I rate Skype for Business seven out of ten. I think that Skype for Business has served us well for what it is. A government office has different expectations from a fast-moving private company. We value stability and security over the newest features. On those terms, Skype for Business has delivered.
Bryant Carthan - PeerSpot reviewer
Branch Head, Training Branch at United States Marine Corps
It integrates well with our learning management system, but the break-out rooms are a little rough around the edges
There are definitely times when the sound becomes a bit unclear, and latency is also an issue. If there are too many people on video simultaneously, the whole system can slow down. The group breakout rooms are still somewhat rough around the edges. I would like to see them improve that feature so we can have more interaction in our classes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is how useful it has been for virtual meetings during the pandemic."
"We have noticed positive outcomes for our organization since adopting Skype for Business, including improvements in efficiency and reduced costs."
"The quality of the meetings is very good."
"The performance is pretty good, this is a mature application with no bugs, and I have no complaints."
"We have been able to save money by moving our conferencing solution to Skype for Business Conferencing."
"Skype for Business is a scalable solution and we have approximately 350 people using this solution across all departments."
"It is a business solution that helps our company connect globally to others in our sphere."
"The integration with Microsoft Outlook for creating and scheduling meetings is nice."
"It made it simple for users to join, work together, and share screens."
"Having Webex has been crucial for maintaining our training programs during COVID."
"Installation was straightforward."
"We appreciate how Webex integrates with our system. When an employee completes a course, Webex documents it and updates the employee's training records."
"During meetings, the feature of closed captioning, scripting, and recording was convenient for keeping minutes and making available the information discussed to review meeting minutes. Also to keep track of all the agreements and discussions during those meetings. It worked well with our email systems and other communication services integrated into the functionalities."
"Webex Meeting's most valuable features are screen-sharing and remote access."
"The most valuable features for me are its stable connection, user-friendly interface, and screen-sharing files. Cisco's support is also very valuable."
 

Cons

"There might be some invitation issues with Skype for Business."
"The solution isn't connected to Microsoft Teams, and I feel like there is better communication on that particular solution. The group capabilities are a bit less than Teams."
"Lacks a zoom-in feature for whoever is presenting."
"We would like to better customize our instructions within the Outlook plugin/invite, but we are unable to do so."
"The solution should improve the chat and add more flexibility to make a call."
"I believe optimizing the solution for lighter endpoints, particularly for embedded endpoints on mobile devices, would be valuable."
"Whenever someone is using a messaging platform, the messages needs to be stored. In Skype for Business, the message will not be seen later on if you're not online. It isn't useful, in my opinion."
"This is not a solution I would recommend."
"There are definitely times when the sound becomes a bit unclear, and latency is also an issue."
"It could be more secure."
"There are definitely times when the sound becomes a bit unclear, and latency is also an issue. If there are too many people on video simultaneously, the whole system can slow down. The group breakout rooms are still somewhat rough around the edges. I would like to see them improve that feature so we can have more interaction in our classes."
"It would be nice if there were more integrations available."
"The features I think can be improved are integrations with third-parties; for example, Microsoft 360 and other shared folders."
"Webex Meetings could be improved with more collaborative features and an archive of information like appointments and discussions that can be shared with everybody."
 

Pricing and Cost Advice

"I use the product's open-source version."
"Previously, I did not use another solution."
"Our company pays for a license for us to use the solution."
"We purchased an open license."
"To realize value from the purchase of Skype Business, you need to take advantage of all the important functions of the program."
"We are using the subscription-based version of Skype for Business. There is a free version of the solution."
"It may be considered costly for certain markets, such as in India."
"We have been able to save money by moving our conferencing solution to Skype for Business Conferencing."
"Pricing is very competitive because it didn't change much since they were already in the market when other players came in."
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Financial Services Firm
13%
Construction Company
11%
Comms Service Provider
10%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise19
Large Enterprise28
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Skype for Business?
If I think back, my experience with pricing, setup cost, and licensing involves accessing it through our Microsoft Enterprise Agreement which covers the whole Office suite including Skype for Busin...
What needs improvement with Skype for Business?
The honest answer is that the product has not really evolved in some time. Microsoft has been pushing everyone towards Teams and Skype for Business has been in maintenance mode for a while. The mob...
What is your primary use case for Skype for Business?
My main use case for Skype for Business is internal communication across departments and between different government offices. We have staff spread across multiple locations in Malacca, and before ...
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Also Known As

Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
AT&T Webex Meetings, Cisco Webex Meetings with AT&T
 

Overview

 

Sample Customers

EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
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Find out what your peers are saying about Skype for Business vs. Webex Meetings with AT&T and other solutions. Updated: September 2026.
914,322 professionals have used our research since 2012.