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Skype for Business vs Webex Meetings with AT&T comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Skype for Business
Ranking in Virtual Meetings
5th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
64
Ranking in other categories
No ranking in other categories
Webex Meetings with AT&T
Ranking in Virtual Meetings
9th
Average Rating
8.2
Reviews Sentiment
7.9
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Virtual Meetings category, the mindshare of Skype for Business is 3.7%, down from 13.0% compared to the previous year. The mindshare of Webex Meetings with AT&T is 1.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Skype for Business3.7%
Webex Meetings with AT&T1.6%
Other94.7%
Virtual Meetings
 

Featured Reviews

MD
Assistant Information Technology Officer at a retailer with 10,001+ employees
Internal communication has become more efficient while mobile usage still needs improvement
The honest answer is that the product has not really evolved in some time. Microsoft has been pushing everyone towards Teams and Skype for Business has been in maintenance mode for a while. The mobile experience is also not great. Staff who try to use it on their phones find it less reliable than the desktop version, calls drop more, and the interface is clunky. For a modern workforce that expects everything to work on mobile, that is a gap. Despite the initial setup challenges and mobile issues, we have noticed positive outcomes for our organization since adopting Skype for Business. I rate Skype for Business seven out of ten. I think that Skype for Business has served us well for what it is. A government office has different expectations from a fast-moving private company. We value stability and security over the newest features. On those terms, Skype for Business has delivered.
Bryant Carthan - PeerSpot reviewer
Branch Head, Training Branch at United States Marine Corps
It integrates well with our learning management system, but the break-out rooms are a little rough around the edges
There are definitely times when the sound becomes a bit unclear, and latency is also an issue. If there are too many people on video simultaneously, the whole system can slow down. The group breakout rooms are still somewhat rough around the edges. I would like to see them improve that feature so we can have more interaction in our classes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The Microsoft tech support are very good. They get back to you. I log a support call, and I usually have someone on the phone within a half an hour, so it is pretty good."
"The quality of the meetings is very good."
"Skype Business is the best program that performs this type of service, and it is a benchmark in the market."
"You can do meetings with your employees, and employees outside of your company."
"One of the best features of Skype for Business is that you can set it up on mobile phones, and you can set it up on laptops. You can connect to the tool from anywhere."
"Overall, this is a good product and I recommend it."
"The GUI is very user-friendly."
"There are free versions of the solution available."
"The most valuable features for me are its stable connection, user-friendly interface, and screen-sharing files. Cisco's support is also very valuable."
"It made it simple for users to join, work together, and share screens."
"Installation was straightforward."
"Webex Meeting's most valuable features are screen-sharing and remote access."
"We appreciate how Webex integrates with our system. When an employee completes a course, Webex documents it and updates the employee's training records."
"Having Webex has been crucial for maintaining our training programs during COVID."
"During meetings, the feature of closed captioning, scripting, and recording was convenient for keeping minutes and making available the information discussed to review meeting minutes. Also to keep track of all the agreements and discussions during those meetings. It worked well with our email systems and other communication services integrated into the functionalities."
 

Cons

"The tool needs to have a dynamic file updating feature, so people you share a file with could update the file dynamically, all at once, all at the same time."
"The product is very heavy. It's very unmanageable."
"Voice telephony and video calls utilize lots of bandwidth."
"This service could be improved by adding some missing features. It lacks integration with Teams, which is a feature I would like to see in the next release."
"I feel bored with the look and feel of the tool, so it should be changed."
"Conferencing and interoperability need to be improved."
"Skype for Business is not suitable for giving lectures."
"Your telco, in such a scenario, could be Microsoft itself but this kind of solution involves some interesting downsides."
"It would be nice if there were more integrations available."
"The features I think can be improved are integrations with third-parties; for example, Microsoft 360 and other shared folders."
"There are definitely times when the sound becomes a bit unclear, and latency is also an issue."
"It could be more secure."
"Webex Meetings could be improved with more collaborative features and an archive of information like appointments and discussions that can be shared with everybody."
"There are definitely times when the sound becomes a bit unclear, and latency is also an issue. If there are too many people on video simultaneously, the whole system can slow down. The group breakout rooms are still somewhat rough around the edges. I would like to see them improve that feature so we can have more interaction in our classes."
 

Pricing and Cost Advice

"When it comes to the pricing of the solution, I rate it as a five out of ten. It falls somewhere in the middle between being cheap and expensive."
"We purchased an open license."
"We negotiated a fair price with Microsoft. It is definitely worthwhile to negotiate with them for the best price for your solution."
"It may be slightly costly, but the features are awesome."
"I use the product's open-source version."
"A license is required to use the solution."
"To realize value from the purchase of Skype Business, you need to take advantage of all the important functions of the program."
"The solution is priced fairly."
"Pricing is very competitive because it didn't change much since they were already in the market when other players came in."
report
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902,270 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
18%
Construction Company
12%
Comms Service Provider
11%
Marketing Services Firm
10%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise19
Large Enterprise28
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Skype for Business?
Skype for Business is affordable and has decent pricing. The video quality is a bit lower than Teams or Zoom, but it remains a good solution overall.
What needs improvement with Skype for Business?
I cannot think of many ways in which Skype for Business could improve in general. It works fairly efficiently for our purposes with Skype for Business. There is one issue regarding the audio settin...
What is your primary use case for Skype for Business?
We use Skype for Business for internal meetings, conference calls, remoting into PCs, and phone calls. Our virtual meetings typically include two or three participants, keeping them small. It is ea...
What is your primary use case for Webex Meetings with AT&T?
We initially started the virtual meetings at AT&T with an internal solution,and then many new players came into the market, like XOAM and Skype. We evaluated the solution and what we currently ...
What advice do you have for others considering Webex Meetings with AT&T?
I would recommend it since it was easy for us to use and integrate. The easy installation and the capabilities to expand and manage many users were top priorities in making the decision and recomme...
What is your experience regarding pricing and costs for Webex Meetings with AT&T?
Pricing is very competitive because it didn't change much since they were already in the market when other players came in.
 

Also Known As

Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
AT&T Webex Meetings, Cisco Webex Meetings with AT&T
 

Overview

 

Sample Customers

EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
Information Not Available
Find out what your peers are saying about Skype for Business vs. Webex Meetings with AT&T and other solutions. Updated: June 2026.
902,270 professionals have used our research since 2012.