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That is a reason to buy a firewall, and it is challenging to put a monetary value on security.
Reduced risk from web-based threats.
The managed service aspect of Zscaler Internet Access has allowed for reduced staffing costs, resulting in a saving of approximately 20-25% compared to prior expenses.
Customer service is excellent.
SonicWall Sentry team will manage our firewall.
I would rate SonicWall TZ's technical support as good but not at the level of other enterprise-level firewall vendors out there.
I would rate customer support at nine out of ten as they have provided responsive and knowledgeable assistance.
The technical support for Zscaler Internet Access is rated around seven out of ten due to some response time issues and the engagement model.
Zscaler Internet Access customer service is really very good.
Whenever we want to change the licensing, we can do it at any time.
There are some problems with the scalability of SonicWall TZ with the firmware.
With the pricing structure that they currently have, it is only for big customers.
I find Zscaler Internet Access to be highly scalable, which was one of the reasons for choosing it.
Zscaler Internet Access is scalable and has points of presence across the globe to ensure low latency and reliable connections.
In terms of stability, SonicWall doesn't have performance issues.
SonicWall TZ rates 10 out of 10 for stability.
SonicWall TZ is definitely stable and offers a good value for money.
Zscaler Internet Access is stable and capable of building resilient architectures.
I have not faced any major outages or downtime with Zscaler Internet Access; it is stable in our environment.
Zscaler Internet Access is very stable, and I would rate its stability as nine out of ten.
Integration with other vendors, especially with VPNs, can be challenging and requires more effort when configuring.
What could be improved about SonicWall TZ is the threat intelligence, which by far is not at the level of vendors such as Fortinet, Palo Alto Networks, and Check Point.
SonicWall TZ could benefit from newer technology.
The response time and engagement model for technical support could be improved to handle complex outages more efficiently.
In future updates, I would like to see some of the features bundled into the existing product set, perhaps more AI features and a refreshed interface.
Zscaler Internet Access has introduced AI control for tools such as ChatGPT, providing options to restrict to text-only input without file or image uploads through CASB restriction controls.
More licenses are required to purchase the perpetual license for SSL VPN and Global VPN.
When comparing similar products across vendors, there may be a small difference in cost.
I would also position its pricing as a three, where one is the lowest price and ten is the highest.
Zscaler Internet Access is recognized as an expensive solution.
Zscaler Internet Access is less expensive than competitors like Palo Alto, offering a premium service justified by security enhancements and cost-effective scalability.
Of course, it is an expensive product.
For SMB segments, SonicWall performs well.
It was beneficial during COVID for remote work through its VPN functionality.
The advanced gateway security features such as web filter, application control filter, IPS, ideas, gateway antivirus, anti-spyware, and botnet filter are valuable.
It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses.
Zscaler Internet Access has positively impacted my organization by reducing the dependency on on-premises hardware and improving security posture, enabling faster user onboarding, and providing better performance for remote users.
It automatically blocks access to known malicious websites and phishing or risky websites before users reach them, thereby reducing the number of security incidents we have to investigate.
| Product | Mindshare (%) |
|---|---|
| SonicWall TZ | 1.7% |
| Fortinet FortiGate | 14.0% |
| OPNsense | 7.9% |
| Other | 76.4% |
| Product | Mindshare (%) |
|---|---|
| Zscaler Internet Access | 9.9% |
| Cisco Umbrella | 9.5% |
| Prisma Access by Palo Alto Networks | 7.3% |
| Other | 73.3% |


| Company Size | Count |
|---|---|
| Small Business | 64 |
| Midsize Enterprise | 15 |
| Large Enterprise | 14 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 9 |
| Large Enterprise | 39 |
SonicWall TZ provides robust network security with ease of use and VPN integration, favored for its scalability and performance optimized for small to medium businesses.
SonicWall TZ is known for its comprehensive network security features, including advanced threat prevention, VPN integration, and content filtering. It is seen as reliable due to its scalability, performance, and thoughtful integration capabilities, tailored for small to medium businesses. Its cost-effectiveness and easy setup make it attractive, though users note that improvements could be made in pricing and the graphical interface. Reporting functions need enhancement to include more insightful and user-friendly options, and compatibility issues need addressing for advancement alongside competitors like Fortinet. The system supports site-to-site VPNs, deep packet inspection, and unified threat management, offering high security with dependable technical support.
What are the key features of SonicWall TZ?SonicWall TZ is widely implemented in sectors needing strong security measures such as finance, healthcare, and retail, where its firewall capabilities and network security facilitate robust protection and efficient traffic handling. It is particularly useful for businesses needing to secure multiple branch connections and ensure efficient remote access.
Zscaler Internet Access provides internet security through cloud-native architecture, ensuring threat protection and traffic management without relying on traditional VPNs and firewalls.
It enhances security by offering features such as CASB and DLP. With its cloud-native proxy architecture, it facilitates seamless security with reduced latency and high availability. Organizations value the scalability and centralized policy management, integrating seamlessly with existing systems for remote work. It ensures secure traffic management by delivering advanced threat protection and support for applications through SSL inspection and sandboxing. Enhanced measures for DLP, better integration with tools like MFA, and optimized reporting are areas for growth.
What are the key features?Many industries leverage Zscaler Internet Access for securing internet traffic and safeguarding against threats like malware and DDoS attacks. It is integral as a secure web gateway to fulfill data loss prevention, bandwidth control, and filtering needs, allowing remote users robust access and protection globally. Companies employ it alongside existing tools for proper security and policy enforcement.
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