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SAP Hybris Commerce vs Shopify comparison

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5,001 views|2,775 comparisons
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1,783 views|1,071 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between SAP Hybris Commerce and Shopify based on real PeerSpot user reviews.

Find out in this report how the two eCommerce Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed SAP Hybris Commerce vs. Shopify report (Updated: September 2022).
633,184 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Hybris offers a platform designed for speed.""SAP Hybris provides us with all of the e-commerce features that a client could need.""The simple steps for configuring your checkout processes, as well as the promotional engine, are the most valuable features of this solution.""It's the best tool on the market and is a complete e-commerce system for product management. For instance, if the customer has a log enterprise level product, they can manage it here.""We have found the B2B, B2C and D2C very valuable.""Hybris Commerce's most valuable feature is the simple integration with ERP.""Its dashboards, business features, and user-friendliness of a lot of business interfaces are valuable. We work on B2B projects, and it is the most efficient software solution for B2B. The B2B accelerator is very much appreciated by our customers because it has some use cases that are ready for production. For some projects, we proposed the SAP Hybris solution because it was sufficient for use cases related to product management and data quality. With other e-commerce platforms, we would have needed integration with another product information management software.""I chose this out-of-box E-Commerce solution because it helps you start up your E-Commerce business in a very good amount of time since Hybris already provides you the end-to-end flow with minimum customization. You can quickly go live with the customer."

More SAP Hybris Commerce Pros →

"Shopify can be used without any coding knowledge.""Shopify provides an easy to use service at the backend that includes product upload, customer service, team settings, and team customization."

More Shopify Pros →

Cons
"In terms of what could be improved, I would say the product search. There will be multiple criteria to search products and there will be a number of products in different categories. The question is how soon can I find the product which I'm looking for. The search can be improved.""The stack needs to be improved; they need to start using more new technologies.""The initial setup was complex because it was a prime migration from the PrestaShop platform to commerce cloud, and it was very, very complex to migrate some data from one side to the other.""Hybris is not currently using microservices.""Like every other SAP solution, it is very heavy. Also, the transition to the cloud is not very smooth because it is not really a SaaS solution. The upgrades are also not as smooth as you would expect from a complete cloud solution. It should have a product recommendation feature as well as a promotional feature. It should also have more personalizations.""They have just started to work with the cloud, but they only support Microsoft Azure.""It is very expensive to implement, which is why many companies who can't afford would normally move to Salesforce or Magento.""The WCS management or content management is not that great."

More SAP Hybris Commerce Cons →

"Many of our clients complain because it's costly and not an open-source.""I have many clients that want to sell their products to the wholesale market, and Shopify currently does not have that kind of feature."

More Shopify Cons →

Pricing and Cost Advice
  • "SAP Hybris is expensive, which is why only the large clients use it. At the same time, I think that the return on investment warrants it."
  • "The price is too high."
  • "This is an expensive solution."
  • "I don't know the cost, but it can be expensive."
  • More SAP Hybris Commerce Pricing and Cost Advice →

  • "Depending on the client's requirements, they can choose either the basic plan or the premium plan."
  • "They have various plans including ones that are priced at $29 per month, $79 per month, and can go up to $300 per month."
  • More Shopify Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Hybris Commerce's most valuable feature is the simple integration with ERP.
    Top Answer:The look and feel of the user experience could be improved. In the next release, I would like integration of eCommerce platforms with marketing solutions to be included.
    Top Answer:My primary use of Hybris Commerce was to provide insights into how to improve online and marketing processes.
    Top Answer:My favorite thing about Shopify is that you can launch a store within a few hours, complete with payment processing.
    Top Answer:If you create a store directly from Shopify then you will receive a 14-day trial period. After that, you will need to purchase a plan. However, if I create it from my partner account then you will get… more »
    Top Answer:I would like to see a new feature that supports the sale of wholesale goods. I have many clients that want to sell their products to the wholesale market, and Shopify currently does not have that kind… more »
    Ranking
    2nd
    out of 54 in eCommerce Platforms
    Views
    5,001
    Comparisons
    2,775
    Reviews
    9
    Average Words per Review
    829
    Rating
    7.9
    7th
    out of 54 in eCommerce Platforms
    Views
    1,783
    Comparisons
    1,071
    Reviews
    2
    Average Words per Review
    1,428
    Rating
    8.5
    Comparisons
    Also Known As
    SAP Hybris, Hybris
    Learn More
    Shopify
    Video Not Available
    Overview

    SAP Hybris Commerce is a powerful and scalable ecommerce solution that enables organizations to deliver a seamless, comprehensive, and omnichannel experience to their customers by providing advanced order management, product content management, customer experience management, and much more. The SAP Hybris Commerce solution is ideal for B2B, B2C, and B2B2C business models.

    SAP Hybris Commerce Features

    SAP Hybris Commerce has many valuable key features. Some of the most useful ones include:

    • Single platform to manage suppliers, distributors and partners
    • Omnichannel capabilities
    • Cloud-native capabilities
    • Advanced product management module to manage multiple catalogs
    • Delivers mobile-first customer experiences
    • Smart CX module for promotions, customer, search results management
    • Intelligent product content management system
    • Ecommerce solution roadmap design
    • Customer journey management
    • UI/UX design & customization

    SAP Hybris Commerce Benefits

    There are several benefits to implementing SAP Hybris Commerce. Some of the biggest advantages the solution offers include:

    • AI-powered merchandising & guided selling for contextual CX
    • Hassle-free, pre-built integrations with other SAP products
    • Scalable shopping cart and checkout experience
    • Migrate seamlessly from other ecommerce platforms to SAP Commerce Cloud
    • Creates perfect ecosystem for Progressive Web App (PWA) development
    • Integration with third-party services (data storage solutions, payment systems, shipping services)
    • Rapid SAP hybris development
    • Deployment support

    Reviews from Real Users

    PeerSpot user Rakesh Y., Senior SAP Hybris Consultant at Freelance, says, “SAP Hybris Commerce has many valuable features. It will provide you with the homepage, the search pages, the list pages, the product detail pages, the cart pages, and the checkouts. Furthermore you can use it to do a presentation for the business. With minimum customizing you can see the product, catalog, the prices with the payment gateway division and just go live. This is a very powerful product in that you can have single or multiple countries managed by a single Hybris solution.”

    A SAP Hybris Consultant at a tech services company explains that the solution is “Feature-rich, secure, quick to develop projects, and the community support is helpful. For e-commerce projects, it has all of the core features so you don't need to develop a lot of things from scratch. If you have a client and they want to have an e-commerce project that is based on solid principles, you don't need too much time to develop it. SAP provides all of the e-commerce features and it is secure.”

    A Head of Business Consulting at a program development consultancy mentions, "Its dashboards, business features, and user-friendliness of a lot of business interfaces are valuable. We work on B2B projects, and it is the most efficient software solution for B2B. The B2B accelerator is very much appreciated by our customers because it has some use cases that are ready for production. For some projects, we proposed the SAP Hybris solution because it was sufficient for use cases related to product management and data quality. With other e-commerce platforms, we would have needed integration with another product information management software."



    Shopify is an easy to use, fast, and secure eCommerce platform. Its CMS platform comes with several dynamic and useful features to help users create and manage their websites. The solution’s high-end security features, insightful analytics, user-friendly interface, and vast range of third-party integrations makes it one of the top platforms in the market.

    Shopify Features

    Shopify has many valuable key features. Some of the most useful ones include:

    • Customizable templates
    • Shopify POS
    • Out-of-the-box SEO tools
    • Shopify dropshipping
    • Shopify analytics
    • Abandoned cart reminders
    • App store

    Shopify Benefits

    There are several benefits to implementing Shopify. Some of the biggest advantages the solution offers include:

    • Better security: Because Shopify provides 256-bits SSL Certification to every website and is Level-1 PCI Compliant, you have guaranteed security that ensures the complete safety of sensitive customer information, including credit card details, phone numbers, email IDs, home addresses, etc.
    • Personalization options: Because Shopify is a very versatile platform, it provides several different built-in tools and options that allow you to personalize your website according to your specific needs and requirements. In addition to being able to customize website themes, users can offer customers personalized coupons, sale notifications, different shipping options, and payment methods.
    • Smartphone compatibility: Shopify is compatible with smartphones and other mobile devices, making it easy for users to design, host, and manage websites.
    • User-friendly interface: The platform’s functionalities are easy to understand because Shopify comes with a very easy-to-use user interface.
    • Fast loading speed: Shopify is designed with robust and optimized hardware to enable fast loading speeds so websites can load in seconds.
    • Free 24/7 customer service: Another advantage of Shopify is that it provides customer service around the clock. They have community forums, chat, and voice support services available for their clients to help them resolve issues quickly. Shopify also has a vast database of FAQs.
    • Thousands of applications: Shopify has its own app store so users can choose from thousands of applications to add new features to their eCommerce store. The app store also enables the content management system to be lightweight and provides desired features to its customers.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by PeerSpot users currently using the Shopify solution.

    Badrilal P., Shopify Developer at Freelance, says, “Shopify can be used without any coding knowledge; just drag and drop and configuring, those are the basics. It's a great solution for people who are in the initial phase of their business. They can use it to easily set up a store that includes product info, product pricing, add to cart, payment methods, gateway integration, menus, contact us forms, and inquiry forms. Anyone can set those features up in one day using Shopify. That's a huge benefit for our customers.”

    PeerSpot user Tushar K., Co-founder at Dotmagic Infotech/Shopify Expert at Dotmagic Infotech, mentions, “The most valuable features are the core structure and backend structure. Our clients are easily able to manage their sites at the backend. Shopify provides an easy to use service at the backend that includes product upload, customer service, team settings, and team customization. It is all very easy to handle.”

    Offer
    Learn more about SAP Hybris Commerce
    Learn more about Shopify
    Sample Customers
    NHS 24
    RadioShack, Hawaiian Airlines, ThirdLove, Whistle, Essio Shower, Silk Therapeutics, Slack, Beamz Interactive, National Aquarium, GoNoodle, Toronto Life, FiftyThree
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company23%
    Comms Service Provider16%
    Manufacturing Company8%
    Retailer8%
    VISITORS READING REVIEWS
    Computer Software Company23%
    Comms Service Provider11%
    Retailer9%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business42%
    Large Enterprise58%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise15%
    Large Enterprise67%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise13%
    Large Enterprise61%
    Buyer's Guide
    SAP Hybris Commerce vs. Shopify
    September 2022
    Find out what your peers are saying about SAP Hybris Commerce vs. Shopify and other solutions. Updated: September 2022.
    633,184 professionals have used our research since 2012.

    SAP Hybris Commerce is ranked 2nd in eCommerce Platforms with 9 reviews while Shopify is ranked 7th in eCommerce Platforms with 2 reviews. SAP Hybris Commerce is rated 7.8, while Shopify is rated 8.6. The top reviewer of SAP Hybris Commerce writes "Powerful and agile end-to-end solution". On the other hand, the top reviewer of Shopify writes "Enables you to set up an online store regardless of your skill set but doesn't provide database access". SAP Hybris Commerce is most compared with Salesforce Commerce Cloud, Oracle ATG, Magento, HCL Digital Commerce and Sana Commerce, whereas Shopify is most compared with Salesforce Commerce Cloud, Magento, Oracle ATG, Sana Commerce and HCL Digital Commerce. See our SAP Hybris Commerce vs. Shopify report.

    See our list of best eCommerce Platforms vendors.

    We monitor all eCommerce Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.