We performed a comparison between SAP Hybris Commerce and Shopify based on real PeerSpot user reviews.
Find out in this report how the two eCommerce Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The simple steps for configuring your checkout processes, as well as the promotional engine, are the most valuable features of this solution."
"I chose this out-of-box E-Commerce solution because it helps you start up your E-Commerce business in a very good amount of time since Hybris already provides you the end-to-end flow with minimum customization. You can quickly go live with the customer."
"It's the best tool on the market and is a complete e-commerce system for product management. For instance, if the customer has a log enterprise level product, they can manage it here."
"We have found the B2B, B2C and D2C very valuable."
"Some of the most valuable features are its personalized offering, promotion engine, and customer support module."
"The tool supports multiple currencies."
"Hybris Commerce's most valuable feature is the simple integration with ERP."
"SAP Hybris Commerce is a very advanced e-commerce platform compared to other platforms such as WebSphere Commerce, Oracle Commerce, and others."
"The product has a few free-to-use features. It is easy to navigate and has good visuals as well."
"Shopify can be used without any coding knowledge."
"It has a brilliant inventory system to help you manage your store."
"The solution is highly customizable for our store’s e-commerce needs. We don't need to write any code as all the required features are already inbuilt. The front end can be easily customized. Moreover, this tool offers built-in integrations with payment gateway, messaging services like SMS and email, and logistics integration."
"Shopify provides an easy to use service at the backend that includes product upload, customer service, team settings, and team customization."
"For the initial setup phase, many online tutorials are available, making the process easy."
"The most valuable feature is its strong SEO capabilities."
"A public cloud solution of this software would open great possibilities."
"We would like to be able to easily add functionality to the CMS, such as instant messaging. This would make is much more usable, especially in B2C scenarios."
"In terms of what could be improved, I would say the product search. There will be multiple criteria to search products and there will be a number of products in different categories. The question is how soon can I find the product which I'm looking for. The search can be improved."
"The learning curve is high."
"Hybris is not currently using microservices."
"The stack needs to be improved; they need to start using more new technologies."
"The initial setup was complex because it was a prime migration from the PrestaShop platform to commerce cloud, and it was very, very complex to migrate some data from one side to the other."
"It is very expensive to implement, which is why many companies who can't afford would normally move to Salesforce or Magento."
"I would like to see a feature that allows us to access all of the platforms in Shopify, like Facebook and Instagram messages, so we can easily reply to connect to our customers."
"I have many clients that want to sell their products to the wholesale market, and Shopify currently does not have that kind of feature."
"The order processing and saving of the changes for the product should have automatic functioning."
"If you consider an enterprise-level application with a lot of customization, Shopify can be problematic to use."
"Many of our clients complain because it's costly and not an open-source."
"It could benefit from improving its user-friendliness for non-coders, perhaps by offering easier template-building options."
"There are some areas where improvements could be made. Currently, the platform only supports three product variants, and having the option for more variants would be beneficial. Additionally, we have to rely on external plugins for reviews and ratings, which could be more convenient if they were built-in."
SAP Hybris Commerce is ranked 2nd in eCommerce Platforms with 18 reviews while Shopify is ranked 5th in eCommerce Platforms with 8 reviews. SAP Hybris Commerce is rated 8.0, while Shopify is rated 8.4. The top reviewer of SAP Hybris Commerce writes "A scalable tool that can be integrated with any platform ". On the other hand, the top reviewer of Shopify writes "A tool that helps businesses streamline their online sales processes". SAP Hybris Commerce is most compared with Salesforce Commerce Cloud, Adobe Commerce, Oracle ATG, HCL Digital Commerce and Oracle Commerce Cloud, whereas Shopify is most compared with Salesforce Commerce Cloud, Adobe Commerce, Oracle ATG, Aptos Retail and Zoho Commerce. See our SAP Hybris Commerce vs. Shopify report.
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We monitor all eCommerce Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
