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SAP Commerce Cloud vs Shopify comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP Commerce Cloud
Ranking in eCommerce Platforms
4th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Shopify
Ranking in eCommerce Platforms
3rd
Average Rating
8.4
Reviews Sentiment
7.6
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the eCommerce Platforms category, the mindshare of SAP Commerce Cloud is 6.4%, down from 15.6% compared to the previous year. The mindshare of Shopify is 5.5%, down from 10.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eCommerce Platforms Market Share Distribution
ProductMarket Share (%)
Shopify5.5%
SAP Commerce Cloud6.4%
Other88.1%
eCommerce Platforms
 

Featured Reviews

MB
Digital Design Manager at a manufacturing company with 5,001-10,000 employees
Improving User Experience with Effective Platform Integration
Based on my experience with SAP Commerce Cloud, I have thoughts regarding data analysis and analytics; I know they have this feature because I've never seen it. When I ask my colleagues about data, they say they don't have it, so I may need to inform them that SAP Commerce Cloud has such a feature because they never have data about the e-commerce currently. The multi-languages and multi-currency features in SAP Commerce Cloud are useful for us because we have it cross-country, with an e-commerce presence in the US and another in Europe. Based on my experience, working with SAP Commerce Cloud can be a bit complex, considering what my colleagues say, but I haven't had direct experience with this. I rate SAP Commerce Cloud five out of ten.
Alex Osmichenko - PeerSpot reviewer
Chief Executive Officer at IT Monks Agency
Have managed to grow sales quickly but experience challenges with integration and commission
The primary use case for Shopify is when I want to quickly build an online store. I utilize Shopify as an online store to manage and grow my retail business. I use it to boost my online sales Shopify is easy to start and has an intuitive onboarding process for customers. It is very good in terms…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"SAP Hybris Commerce is a very advanced e-commerce platform compared to other platforms such as WebSphere Commerce, Oracle Commerce, and others."
"If you have a client and they want to have an e-commerce project that is based on solid principles, you don't need too much time to develop it."
"The simple steps for configuring your checkout processes, as well as the promotional engine, are the most valuable features of this solution."
"Hybris offers a platform designed for speed."
"Its dashboards, business features, and user-friendliness of a lot of business interfaces are valuable. We work on B2B projects, and it is the most efficient software solution for B2B. The B2B accelerator is very much appreciated by our customers because it has some use cases that are ready for production. For some projects, we proposed the SAP Hybris solution because it was sufficient for use cases related to product management and data quality. With other e-commerce platforms, we would have needed integration with another product information management software."
"SAP Hybris provides us with all of the e-commerce features that a client could need."
"It's the best tool on the market and is a complete e-commerce system for product management. For instance, if the customer has a log enterprise level product, they can manage it here."
"The tool has good performance."
"The most valuable feature is its strong SEO capabilities."
"Shopify is easy to start and has an intuitive onboarding process for customers."
"The most valuable feature of Shopify is its ease of use; I do not need to integrate different services from different platforms, as Shopify makes it easier to have everything on one platform."
"For the initial setup phase, many online tutorials are available, making the process easy."
"If you have a physical business, like a shop on the street, and you want to take it online but don't know how to do it, you have a couple of options. You could contact a developer or set up an account on Shopify and create your online store there."
"It has a brilliant inventory system to help you manage your store."
"I would absolutely recommend Shopify to others."
"The product has a few free-to-use features. It is easy to navigate and has good visuals as well."
 

Cons

"The stack needs to be improved; they need to start using more new technologies."
"The learning curve is high."
"A public cloud solution of this software would open great possibilities."
"We would like to be able to easily add functionality to the CMS, such as instant messaging. This would make is much more usable, especially in B2C scenarios."
"Like every other SAP solution, it is very heavy. Also, the transition to the cloud is not very smooth because it is not really a SaaS solution. The upgrades are also not as smooth as you would expect from a complete cloud solution. It should have a product recommendation feature as well as a promotional feature. It should also have more personalizations."
"It is very expensive to implement, which is why many companies who can't afford would normally move to Salesforce or Magento."
"The support team should improve the response time."
"In terms of what could be improved, I would say the product search. There will be multiple criteria to search products and there will be a number of products in different categories. The question is how soon can I find the product which I'm looking for. The search can be improved."
"I have many clients that want to sell their products to the wholesale market, and Shopify currently does not have that kind of feature."
"There are some areas where improvements could be made. Currently, the platform only supports three product variants, and having the option for more variants would be beneficial. Additionally, we have to rely on external plugins for reviews and ratings, which could be more convenient if they were built-in."
"I would like to see a feature that allows us to access all of the platforms in Shopify, like Facebook and Instagram messages, so we can easily reply to connect to our customers."
"Shopify users pay a higher commission as they scale."
"It could benefit from improving its user-friendliness for non-coders, perhaps by offering easier template-building options."
"If you consider an enterprise-level application with a lot of customization, Shopify can be problematic to use."
"Many of our clients complain because it's costly and not an open-source."
"The order processing and saving of the changes for the product should have automatic functioning."
 

Pricing and Cost Advice

"The solution is expensive."
"The product is expensive. I would rate its price a seven out of ten. The solution's licensing is yearly."
"SAP Hybris is expensive, which is why only the large clients use it. At the same time, I think that the return on investment warrants it."
"The price is too high."
"This is an expensive solution."
"The solution is very expensive in Turkey."
"I don't know the cost, but it can be expensive."
"The price is quite high."
"The tool's pricing depends on how big your online store is."
"They have various plans including ones that are priced at $29 per month, $79 per month, and can go up to $300 per month."
"The pricing of the solution is economical. The enterprise version is more expensive, however, we do not use it. We pay for the license on a monthly basis and there are payment gateway charges associated with transactions, typically around two percent or as applicable."
"Depending on the client's requirements, they can choose either the basic plan or the premium plan."
"This is the only platform to enforce its own transaction fee unless you use Shopify Payments Content, which doesn’t automatically reformat when you switch themes."
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Comparison Review

it_user9726 - PeerSpot reviewer
Architect at a tech services company with 1,001-5,000 employees
Oct 5, 2013
WCS vs Hybris vs ATG - Feature Smackdown
They say "Beauty is in the eyes of the beholder", so if you are a purist in one of these technologies you would probably never agree to my comparison matrix, However these are my personal opinion, From my experience standpoint I have longest exposure to WCS Commerce Suite and the least with ATG…
 

Top Industries

By visitors reading reviews
Manufacturing Company
15%
Computer Software Company
12%
Financial Services Firm
9%
Retailer
8%
Financial Services Firm
12%
Media Company
11%
Manufacturing Company
9%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise10
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise2
 

Questions from the Community

What needs improvement with SAP Hybris Commerce?
The main issue for improvement with SAP Commerce Cloud is the UX/UI and the fact that it's difficult to change it because of technical constraints, which makes it insufficient as it currently exist...
What is your primary use case for SAP Hybris Commerce?
My main use case is B2B commerce where we work on design improvement and new functionalities that the platform doesn't have out of the box.
What is your experience regarding pricing and costs for SAP Hybris Commerce?
I don't know how to rate pricing for the product, as I'm not involved in that aspect.
What do you like most about Shopify?
For the initial setup phase, many online tutorials are available, making the process easy.
What is your experience regarding pricing and costs for Shopify?
Pricing with WooCommerce is cheaper, and even people without technical skills can navigate it easily.
What needs improvement with Shopify?
There are currently no areas that I find missing in Shopify. That's why I have been using it for many years.
 

Also Known As

SAP Hybris Commerce, Hybris, SAP Hybris on AWS
No data available
 

Overview

 

Sample Customers

NHS 24
RadioShack, Hawaiian Airlines, ThirdLove, Whistle, Essio Shower, Silk Therapeutics, Slack, Beamz Interactive, National Aquarium, GoNoodle, Toronto Life, FiftyThree
Find out what your peers are saying about SAP Commerce Cloud vs. Shopify and other solutions. Updated: December 2025.
879,477 professionals have used our research since 2012.