HCL Digital Commerce vs Shopify comparison

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1,055 views|721 comparisons
Shopify Logo
1,929 views|1,159 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between HCL Digital Commerce and Shopify based on real PeerSpot user reviews.

Find out what your peers are saying about Salesforce, SAP, Softline and others in eCommerce Platforms.
To learn more, read our detailed eCommerce Platforms Report (Updated: November 2022).
657,849 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is a very mature product. It has a lot of features. It can also be very easily customized in order to reach goals or features that are not available, but mainly the fact that it's a very mature platform with all major features that are normally required by the clients is most valuable.""The most valuable solution is that it allows you to adapt it according to the customer's needs."

More HCL Digital Commerce Pros →

"Shopify provides an easy to use service at the backend that includes product upload, customer service, team settings, and team customization."

More Shopify Pros →

Cons
"The product catalog is an area that needs improvement.""Another area of improvement is the user-friendliness of the back office stuff. This issue is still valid, and it is still a problem, but I know they are currently working on it."

More HCL Digital Commerce Cons →

"I have many clients that want to sell their products to the wholesale market, and Shopify currently does not have that kind of feature."

More Shopify Cons →

Pricing and Cost Advice
  • "For our companies and our users, the price is quite high."
  • More HCL Digital Commerce Pricing and Cost Advice →

  • "They have various plans including ones that are priced at $29 per month, $79 per month, and can go up to $300 per month."
  • More Shopify Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable solution is that it allows you to adapt it according to the customer's needs.
    Top Answer:For our companies and our users, the price is quite high. They are looking for other solutions.
    Top Answer:The product catalog is an area that needs improvement. It is forcing us to look and test other solutions. For example, when the customer has already implemented SAP and they want to get more from the… more »
    Top Answer:My favorite thing about Shopify is that you can launch a store within a few hours, complete with payment processing.
    Top Answer:If you create a store directly from Shopify then you will receive a 14-day trial period. After that, you will need to purchase a plan. However, if I create it from my partner account then you will get… more »
    Top Answer:I would like to see a new feature that supports the sale of wholesale goods. I have many clients that want to sell their products to the wholesale market, and Shopify currently does not have that kind… more »
    Ranking
    10th
    out of 57 in eCommerce Platforms
    Views
    1,055
    Comparisons
    721
    Reviews
    1
    Average Words per Review
    511
    Rating
    8.0
    7th
    out of 57 in eCommerce Platforms
    Views
    1,929
    Comparisons
    1,159
    Reviews
    1
    Average Words per Review
    788
    Rating
    10.0
    Comparisons
    Also Known As
    IBM Digital Commerce, IBM WebSphere Commerce
    Learn More
    Shopify
    Video Not Available
    Overview
    IBM Digital Commerce provides advanced commerce capabilities to help you quickly and easily create an engaging brand experience across every customer touch point. Using IBM, you can improve your business with personalized customer engagement, optimized shopping and order management and fulfillment across channels. This helps you accelerate time to market, improve customer engagement and drive revenue growth.

    Shopify is an easy to use, fast, and secure eCommerce platform. Its CMS platform comes with several dynamic and useful features to help users create and manage their websites. The solution’s high-end security features, insightful analytics, user-friendly interface, and vast range of third-party integrations makes it one of the top platforms in the market.

    Shopify Features

    Shopify has many valuable key features. Some of the most useful ones include:

    • Customizable templates
    • Shopify POS
    • Out-of-the-box SEO tools
    • Shopify dropshipping
    • Shopify analytics
    • Abandoned cart reminders
    • App store

    Shopify Benefits

    There are several benefits to implementing Shopify. Some of the biggest advantages the solution offers include:

    • Better security: Because Shopify provides 256-bits SSL Certification to every website and is Level-1 PCI Compliant, you have guaranteed security that ensures the complete safety of sensitive customer information, including credit card details, phone numbers, email IDs, home addresses, etc.
    • Personalization options: Because Shopify is a very versatile platform, it provides several different built-in tools and options that allow you to personalize your website according to your specific needs and requirements. In addition to being able to customize website themes, users can offer customers personalized coupons, sale notifications, different shipping options, and payment methods.
    • Smartphone compatibility: Shopify is compatible with smartphones and other mobile devices, making it easy for users to design, host, and manage websites.
    • User-friendly interface: The platform’s functionalities are easy to understand because Shopify comes with a very easy-to-use user interface.
    • Fast loading speed: Shopify is designed with robust and optimized hardware to enable fast loading speeds so websites can load in seconds.
    • Free 24/7 customer service: Another advantage of Shopify is that it provides customer service around the clock. They have community forums, chat, and voice support services available for their clients to help them resolve issues quickly. Shopify also has a vast database of FAQs.
    • Thousands of applications: Shopify has its own app store so users can choose from thousands of applications to add new features to their eCommerce store. The app store also enables the content management system to be lightweight and provides desired features to its customers.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by PeerSpot users currently using the Shopify solution.

    Badrilal P., Shopify Developer at Freelance, says, “Shopify can be used without any coding knowledge; just drag and drop and configuring, those are the basics. It's a great solution for people who are in the initial phase of their business. They can use it to easily set up a store that includes product info, product pricing, add to cart, payment methods, gateway integration, menus, contact us forms, and inquiry forms. Anyone can set those features up in one day using Shopify. That's a huge benefit for our customers.”

    PeerSpot user Tushar K., Co-founder at Dotmagic Infotech/Shopify Expert at Dotmagic Infotech, mentions, “The most valuable features are the core structure and backend structure. Our clients are easily able to manage their sites at the backend. Shopify provides an easy to use service at the backend that includes product upload, customer service, team settings, and team customization. It is all very easy to handle.”

    Offer
    Learn more about HCL Digital Commerce
    Learn more about Shopify
    Sample Customers
    CEWE, J.J. Keller, Shop.ca, 360training.com, Bon-Ton, HH Gregg, Dahl Sverige AB, Terranova, Lindt
    RadioShack, Hawaiian Airlines, ThirdLove, Whistle, Essio Shower, Silk Therapeutics, Slack, Beamz Interactive, National Aquarium, GoNoodle, Toronto Life, FiftyThree
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company20%
    Retailer14%
    Comms Service Provider7%
    Financial Services Firm7%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Retailer11%
    Comms Service Provider10%
    Manufacturing Company8%
    Company Size
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise12%
    Large Enterprise65%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise12%
    Large Enterprise60%
    Buyer's Guide
    eCommerce Platforms
    November 2022
    Find out what your peers are saying about Salesforce, SAP, Softline and others in eCommerce Platforms. Updated: November 2022.
    657,849 professionals have used our research since 2012.

    HCL Digital Commerce is ranked 10th in eCommerce Platforms with 2 reviews while Shopify is ranked 7th in eCommerce Platforms with 1 review. HCL Digital Commerce is rated 8.0, while Shopify is rated 10.0. The top reviewer of HCL Digital Commerce writes "A mature and easily customizable product with a lot of features". On the other hand, the top reviewer of Shopify writes "Easy to use, good support, and it will yield a high rate of return". HCL Digital Commerce is most compared with SAP Hybris Commerce, Salesforce Commerce Cloud, Magento and Oracle ATG, whereas Shopify is most compared with SAP Hybris Commerce, Salesforce Commerce Cloud, Magento, Oracle ATG and NetSuite SuiteCommerce.

    See our list of best eCommerce Platforms vendors.

    We monitor all eCommerce Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.