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HCL Digital Commerce vs Shopify comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HCL Digital Commerce
Ranking in eCommerce Platforms
7th
Average Rating
7.2
Reviews Sentiment
7.0
Number of Reviews
7
Ranking in other categories
No ranking in other categories
Shopify
Ranking in eCommerce Platforms
3rd
Average Rating
8.4
Reviews Sentiment
7.6
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the eCommerce Platforms category, the mindshare of HCL Digital Commerce is 5.2%, up from 5.0% compared to the previous year. The mindshare of Shopify is 9.4%, down from 10.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eCommerce Platforms Market Share Distribution
ProductMarket Share (%)
Shopify9.4%
HCL Digital Commerce5.2%
Other85.4%
eCommerce Platforms
 

Featured Reviews

Jason Levine - PeerSpot reviewer
A flexible solution that can be tailored to customer requirements
The tool is easy to use and flexible. It is flexible enough to tailor to your requirements HCL Digital Commerce should improve its integration capabilities with other platforms. I have been using the product for four to five years. We haven't had any issues with stability and I rate it a nine…
Alex Osmichenko - PeerSpot reviewer
Have managed to grow sales quickly but experience challenges with integration and commission
The primary use case for Shopify is when I want to quickly build an online store. I utilize Shopify as an online store to manage and grow my retail business. I use it to boost my online sales Shopify is easy to start and has an intuitive onboarding process for customers. It is very good in terms…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Has all the modules needed for an order management solution."
"The tool is easy to use and flexible. It is flexible enough to tailor to your requirements."
"I haven't faced any issues with the product's stability."
"The most valuable solution is that it allows you to adapt it according to the customer's needs."
"It is a very mature product. It has a lot of features. It can also be very easily customized in order to reach goals or features that are not available, but mainly the fact that it's a very mature platform with all major features that are normally required by the clients is most valuable."
"It has a brilliant inventory system to help you manage your store."
"The most valuable feature is its strong SEO capabilities."
"Shopify can be used without any coding knowledge."
"The solution is highly customizable for our store’s e-commerce needs. We don't need to write any code as all the required features are already inbuilt. The front end can be easily customized. Moreover, this tool offers built-in integrations with payment gateway, messaging services like SMS and email, and logistics integration."
"For the initial setup phase, many online tutorials are available, making the process easy."
"The product has a few free-to-use features. It is easy to navigate and has good visuals as well."
"I would absolutely recommend Shopify to others."
"If you have a physical business, like a shop on the street, and you want to take it online but don't know how to do it, you have a couple of options. You could contact a developer or set up an account on Shopify and create your online store there."
 

Cons

"The product catalog is an area that needs improvement."
"Another area of improvement is the user-friendliness of the back office stuff. This issue is still valid, and it is still a problem, but I know they are currently working on it."
"HCL Digital Commerce should improve its integration capabilities with other platforms."
"Lacks option to purchase individual modules."
"The tool has a really rigid structure, so it is not something that has the simplicity to adapt to newer environments in a fast manner."
"Many of our clients complain because it's costly and not an open-source."
"It could benefit from improving its user-friendliness for non-coders, perhaps by offering easier template-building options."
"Previously, Shopify had a limitation of 200 product variations, which posed a challenge for businesses with multiple product options like different colors and sizes. However, they have increased this limit to 1,000 variations, greatly improving the platform's functionality. Besides that, I don't see any major issues that need improvement."
"I would like to see a feature that allows us to access all of the platforms in Shopify, like Facebook and Instagram messages, so we can easily reply to connect to our customers."
"If you consider an enterprise-level application with a lot of customization, Shopify can be problematic to use."
"I have many clients that want to sell their products to the wholesale market, and Shopify currently does not have that kind of feature."
"Shopify users pay a higher commission as they scale."
"The order processing and saving of the changes for the product should have automatic functioning."
 

Pricing and Cost Advice

"For our companies and our users, the price is quite high."
"I believe that HCL Digital Commerce is one of the most expensive products on the market."
"HCL Digital Commerce's licensing costs are annual. It is expensive."
"This is the only platform to enforce its own transaction fee unless you use Shopify Payments Content, which doesn’t automatically reformat when you switch themes."
"The pricing of the solution is economical. The enterprise version is more expensive, however, we do not use it. We pay for the license on a monthly basis and there are payment gateway charges associated with transactions, typically around two percent or as applicable."
"The tool's pricing depends on how big your online store is."
"Depending on the client's requirements, they can choose either the basic plan or the premium plan."
"They have various plans including ones that are priced at $29 per month, $79 per month, and can go up to $300 per month."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Retailer
12%
Manufacturing Company
11%
Educational Organization
10%
Computer Software Company
12%
Manufacturing Company
9%
Financial Services Firm
9%
Retailer
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise2
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise2
 

Questions from the Community

What do you like most about HCL Digital Commerce?
I haven't faced any issues with the product's stability.
What is your experience regarding pricing and costs for HCL Digital Commerce?
HCL Digital Commerce's licensing costs are annual. It is expensive.
What needs improvement with HCL Digital Commerce?
HCL Digital Commerce should improve its integration capabilities with other platforms.
What do you like most about Shopify?
For the initial setup phase, many online tutorials are available, making the process easy.
What is your experience regarding pricing and costs for Shopify?
I find that the pricing is reasonable compared to the features that Shopify offers.
What needs improvement with Shopify?
A mobile app for end users should be integrated along with Shopify, rather than as an add-on product. There should also be more templates available.
 

Also Known As

IBM Digital Commerce, IBM WebSphere Commerce
No data available
 

Overview

 

Sample Customers

CEWE, J.J. Keller, Shop.ca, 360training.com, Bon-Ton, HH Gregg, Dahl Sverige AB, Terranova, Lindt
RadioShack, Hawaiian Airlines, ThirdLove, Whistle, Essio Shower, Silk Therapeutics, Slack, Beamz Interactive, National Aquarium, GoNoodle, Toronto Life, FiftyThree
Find out what your peers are saying about HCL Digital Commerce vs. Shopify and other solutions. Updated: September 2025.
867,676 professionals have used our research since 2012.