HCL Digital Commerce vs Shopify comparison

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HCLTech Logo
1,319 views|864 comparisons
100% willing to recommend
Shopify Logo
2,268 views|1,619 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between HCL Digital Commerce and Shopify based on real PeerSpot user reviews.

Find out in this report how the two eCommerce Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed HCL Digital Commerce vs. Shopify Report (Updated: March 2024).
768,415 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable solution is that it allows you to adapt it according to the customer's needs.""Has all the modules needed for an order management solution.""It is a very mature product. It has a lot of features. It can also be very easily customized in order to reach goals or features that are not available, but mainly the fact that it's a very mature platform with all major features that are normally required by the clients is most valuable."

More HCL Digital Commerce Pros →

"It has a brilliant inventory system to help you manage your store.""The most valuable feature is its strong SEO capabilities.""Shopify provides an easy to use service at the backend that includes product upload, customer service, team settings, and team customization.""For the initial setup phase, many online tutorials are available, making the process easy.""The solution is highly customizable for our store’s e-commerce needs. We don't need to write any code as all the required features are already inbuilt. The front end can be easily customized. Moreover, this tool offers built-in integrations with payment gateway, messaging services like SMS and email, and logistics integration.""Shopify can be used without any coding knowledge.""The product has a few free-to-use features. It is easy to navigate and has good visuals as well."

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Cons
"Lacks option to purchase individual modules.""The product catalog is an area that needs improvement.""Another area of improvement is the user-friendliness of the back office stuff. This issue is still valid, and it is still a problem, but I know they are currently working on it."

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"Many of our clients complain because it's costly and not an open-source.""The order processing and saving of the changes for the product should have automatic functioning.""It could benefit from improving its user-friendliness for non-coders, perhaps by offering easier template-building options.""I have many clients that want to sell their products to the wholesale market, and Shopify currently does not have that kind of feature.""I would like to see a feature that allows us to access all of the platforms in Shopify, like Facebook and Instagram messages, so we can easily reply to connect to our customers.""There are some areas where improvements could be made. Currently, the platform only supports three product variants, and having the option for more variants would be beneficial. Additionally, we have to rely on external plugins for reviews and ratings, which could be more convenient if they were built-in.""If you consider an enterprise-level application with a lot of customization, Shopify can be problematic to use."

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Pricing and Cost Advice
  • "For our companies and our users, the price is quite high."
  • More HCL Digital Commerce Pricing and Cost Advice →

  • "This is the only platform to enforce its own transaction fee unless you use Shopify Payments Content, which doesn’t automatically reformat when you switch themes."
  • "Depending on the client's requirements, they can choose either the basic plan or the premium plan."
  • "They have various plans including ones that are priced at $29 per month, $79 per month, and can go up to $300 per month."
  • "The pricing of the solution is economical. The enterprise version is more expensive, however, we do not use it. We pay for the license on a monthly basis and there are payment gateway charges associated with transactions, typically around two percent or as applicable."
  • More Shopify Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Has all the modules needed for an order management solution.
    Top Answer:Licensing costs are quite high compared to other e-commerce platforms, probably because they also have B2B and B2C solutions which are very good and they also offer good tech support.
    Top Answer:Digital Commerce is like a monolithic solution in that you get everything when you purchase the license for this product. There's no option to select just one module. You might only need the order… more »
    Top Answer:For the initial setup phase, many online tutorials are available, making the process easy.
    Top Answer:Shopify does not have a traditional licensing fee; instead, it operates on a subscription-based model. The cost depends on the specific plan you choose, and it can vary significantly. This cost can… more »
    Top Answer:Shopify provides you with limited options when it comes to customization. In general, there is a limit to customization in the solution. If you consider an enterprise-level application with a lot of… more »
    Ranking
    6th
    out of 72 in eCommerce Platforms
    Views
    1,319
    Comparisons
    864
    Reviews
    2
    Average Words per Review
    543
    Rating
    8.5
    5th
    out of 72 in eCommerce Platforms
    Views
    2,268
    Comparisons
    1,619
    Reviews
    4
    Average Words per Review
    577
    Rating
    8.5
    Comparisons
    Also Known As
    IBM Digital Commerce, IBM WebSphere Commerce
    Learn More
    Shopify
    Video Not Available
    Overview
    IBM Digital Commerce provides advanced commerce capabilities to help you quickly and easily create an engaging brand experience across every customer touch point. Using IBM, you can improve your business with personalized customer engagement, optimized shopping and order management and fulfillment across channels. This helps you accelerate time to market, improve customer engagement and drive revenue growth.

    Shopify is an easy to use, fast, and secure eCommerce platform. Its CMS platform comes with several dynamic and useful features to help users create and manage their websites. The solution’s high-end security features, insightful analytics, user-friendly interface, and vast range of third-party integrations makes it one of the top platforms in the market.

    Shopify Features

    Shopify has many valuable key features. Some of the most useful ones include:

    • Customizable templates
    • Shopify POS
    • Out-of-the-box SEO tools
    • Shopify dropshipping
    • Shopify analytics
    • Abandoned cart reminders
    • App store

    Shopify Benefits

    There are several benefits to implementing Shopify. Some of the biggest advantages the solution offers include:

    • Better security: Because Shopify provides 256-bits SSL Certification to every website and is Level-1 PCI Compliant, you have guaranteed security that ensures the complete safety of sensitive customer information, including credit card details, phone numbers, email IDs, home addresses, etc.
    • Personalization options: Because Shopify is a very versatile platform, it provides several different built-in tools and options that allow you to personalize your website according to your specific needs and requirements. In addition to being able to customize website themes, users can offer customers personalized coupons, sale notifications, different shipping options, and payment methods.
    • Smartphone compatibility: Shopify is compatible with smartphones and other mobile devices, making it easy for users to design, host, and manage websites.
    • User-friendly interface: The platform’s functionalities are easy to understand because Shopify comes with a very easy-to-use user interface.
    • Fast loading speed: Shopify is designed with robust and optimized hardware to enable fast loading speeds so websites can load in seconds.
    • Free 24/7 customer service: Another advantage of Shopify is that it provides customer service around the clock. They have community forums, chat, and voice support services available for their clients to help them resolve issues quickly. Shopify also has a vast database of FAQs.
    • Thousands of applications: Shopify has its own app store so users can choose from thousands of applications to add new features to their eCommerce store. The app store also enables the content management system to be lightweight and provides desired features to its customers.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by PeerSpot users currently using the Shopify solution.

    Badrilal P., Shopify Developer at Freelance, says, “Shopify can be used without any coding knowledge; just drag and drop and configuring, those are the basics. It's a great solution for people who are in the initial phase of their business. They can use it to easily set up a store that includes product info, product pricing, add to cart, payment methods, gateway integration, menus, contact us forms, and inquiry forms. Anyone can set those features up in one day using Shopify. That's a huge benefit for our customers.”

    PeerSpot user Tushar K., Co-founder at Dotmagic Infotech/Shopify Expert at Dotmagic Infotech, mentions, “The most valuable features are the core structure and backend structure. Our clients are easily able to manage their sites at the backend. Shopify provides an easy to use service at the backend that includes product upload, customer service, team settings, and team customization. It is all very easy to handle.”

    Sample Customers
    CEWE, J.J. Keller, Shop.ca, 360training.com, Bon-Ton, HH Gregg, Dahl Sverige AB, Terranova, Lindt
    RadioShack, Hawaiian Airlines, ThirdLove, Whistle, Essio Shower, Silk Therapeutics, Slack, Beamz Interactive, National Aquarium, GoNoodle, Toronto Life, FiftyThree
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company15%
    Educational Organization12%
    Retailer10%
    Manufacturing Company8%
    VISITORS READING REVIEWS
    Educational Organization54%
    Computer Software Company9%
    Retailer5%
    Manufacturing Company4%
    Company Size
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise16%
    Large Enterprise62%
    REVIEWERS
    Small Business75%
    Midsize Enterprise13%
    Large Enterprise13%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise58%
    Large Enterprise28%
    Buyer's Guide
    HCL Digital Commerce vs. Shopify
    March 2024
    Find out what your peers are saying about HCL Digital Commerce vs. Shopify and other solutions. Updated: March 2024.
    768,415 professionals have used our research since 2012.

    HCL Digital Commerce is ranked 6th in eCommerce Platforms with 5 reviews while Shopify is ranked 5th in eCommerce Platforms with 8 reviews. HCL Digital Commerce is rated 8.6, while Shopify is rated 8.4. The top reviewer of HCL Digital Commerce writes "A mature and easily customizable product with a lot of features". On the other hand, the top reviewer of Shopify writes "A tool that helps businesses streamline their online sales processes". HCL Digital Commerce is most compared with SAP Hybris Commerce, Salesforce Commerce Cloud, Adobe Commerce and Bigcommerce, whereas Shopify is most compared with SAP Hybris Commerce, Salesforce Commerce Cloud, Adobe Commerce, Oracle ATG and YoKart. See our HCL Digital Commerce vs. Shopify report.

    See our list of best eCommerce Platforms vendors.

    We monitor all eCommerce Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.