Pypestream vs Salesforce Community Cloud comparison

Pypestream and Salesforce are both solutions in the Community Platforms category. Pypestream is ranked #5, while Salesforce is ranked #3. Pypestream holds a 6.7% mindshare in CP, compared to Salesforce’s 18.8% mindshare. Additionally, 100% of Salesforce users are willing to recommend the solution.

Pypestream

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Salesforce Community Cloud

Read 2 Salesforce Community Cloud reviews

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130 Comparison Views

100% willing to recommend

Pypestream

Salesforce Community Cloud

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Pypestream and Salesforce Community Cloud based on real PeerSpot user reviews.

Find out what your peers are saying about Zendesk, Sprinklr, Salesforce and others in Community Platforms.

To learn more, read our detailed Community Platforms Report (Updated: December 2025).

Buyer's Guide

Community Platforms

December 2025

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Helped 879,672 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Pypestream

Ranking in Community Platforms

5th

Average Rating

0.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Salesforce Community Cloud

Ranking in Community Platforms

3rd

Average Rating

9.0

Number of Reviews

Ranking in other categories

Digital Experience Platforms (DXP) (8th)

Mindshare comparison

As of January 2026, in the Community Platforms category, the mindshare of Pypestream is 6.7%, up from 1.6% compared to the previous year. The mindshare of Salesforce Community Cloud is 18.8%, up from 17.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Community Platforms Market Share Distribution
Product	Market Share (%)
Salesforce Community Cloud	18.8%
Pypestream	6.7%
Other	74.5%

Community Platforms

Featured Reviews

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Julio Divietro

Customer success manger at Peletex

Helps us with sales management of customer life cycles with good business intelligence

Our primary use case for the solution is sales management of customer life cycles. We deploy the solution on cloud The stability and ease of use are valuable. Additionally, the granularity of the tool provides a great experience because of the several variables we can manage during the process.…

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Comparisons

No data available

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Product Reports

Buyer's Guide

Community Platforms

December 2025

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Buyer's Guide

Community Platforms

December 2025

Download Salesforce Community Cloud product report

Overview

Pypestream is a customer engagement solution founded to help enterprises establish a trusted direct to consumer relationship. We provide a two-way persistent connection via private messaging with AI-backed conversational experiences, or “pypes”. Pypestream digitally transforms and automates customer service, marketing & promotions, and business to employee engagements across a variety of industries.

Pypestream

Salesforce Community Cloud, a social platform, that connects and collaborate with customers, partners, and employees. Build a community for everyone critical to your business ecosystem, from agencies, vendors, and suppliers, to patients, job applicants, and even retail locations. Community Cloud employs Salesforce's Chatter social CRM platform for chat and screensharing, allowing users to exchange data and images in real time throughout an ongoing conversation. The platform supports customer relationship management (CRM) and provides channels for customers to find information and communicate with other customers. The console also includes a "Buy" button to enable e-commerce.

Salesforce

Sample Customers

Solera, Sling TV, EY, TriWest Healthcare Alliance, Lincoln Center, Patients & Purpose, Insurance Thought Leadership

Brown-Forman, GE Aviation, Pernod Ricard, Toyota, Virgin America, GE, IAVA

Find out what your peers are saying about Zendesk, Sprinklr, Salesforce and others in Community Platforms. Updated: December 2025.

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We monitor all Community Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.