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Lithium vs Salesforce Community Cloud comparison

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Pricing and Cost Advice
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  • "Pricing for Salesforce CRM is extremely expensive."
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    Top Answer:What I found most valuable in Salesforce CRM is its reporting feature because it's extensive and it's very accurate. I also like that you can move opportunities by stages. I find that feature very… more »
    Top Answer:We pay the license annually for Salesforce CRM. Pricing is extremely expensive. I'm not aware of any hidden costs besides the cost of the license.
    Top Answer:An area for improvement in Salesforce CRM is that there's still a lot of manual input you need to make. If it could pick up things automatically from an email and auto-populate, that would make the… more »
    Ranking
    5th
    Views
    147
    Comparisons
    105
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    2nd
    Views
    1,137
    Comparisons
    291
    Reviews
    0
    Average Words per Review
    863
    Rating
    N/A
    Comparisons
    Learn More
    Overview
    Lithium is an integrated platform for social media management, sets for marketing and customer service, that combines Social Publishing that manages entire social strategy with a single tool and boost engagement by publishing the right content at the right time, driven by Klout data and Social Response feature that responds to inquiries on social networks in seconds and provide private and trusted customer care in real-time, regardless of channel.
    Salesforce Community Cloud, a social platform, that connects and collaborate with customers, partners, and employees. Build a community for everyone critical to your business ecosystem, from agencies, vendors, and suppliers, to patients, job applicants, and even retail locations. Community Cloud employs Salesforce's Chatter social CRM platform for chat and screensharing, allowing users to exchange data and images in real time throughout an ongoing conversation. The platform supports customer relationship management (CRM) and provides channels for customers to find information and communicate with other customers. The console also includes a "Buy" button to enable e-commerce.
    Offer
    Learn more about Lithium
    Learn more about Salesforce Community Cloud
    Sample Customers
    American Diabetes Association, Best Buy, British Gas, Cvous.com, Centrify, Thermos Brand, Giffgaff, Joe Mobile, Microsoft
    Brown-Forman, GE Aviation, Pernod Ricard, Toyota, Virgin America, GE, IAVA
    Top Industries
    No Data Available
    VISITORS READING REVIEWS
    Computer Software Company22%
    Comms Service Provider14%
    Financial Services Firm6%
    Government5%
    Company Size
    No Data Available
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise17%
    Large Enterprise63%

    Lithium is ranked 5th in Community Platforms while Salesforce Community Cloud is ranked 2nd in Community Platforms with 1 review. Lithium is rated 0.0, while Salesforce Community Cloud is rated 0.0. On the other hand, the top reviewer of Salesforce Community Cloud writes "Shows where every sales employee stands, what the pipeline is and how healthy it is, but lacks an auto-population feature". Lithium is most compared with , whereas Salesforce Community Cloud is most compared with Sitecore Experience Platform and Acquia Cloud.

    See our list of best Community Platforms vendors.

    We monitor all Community Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.