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Lithium vs Salesforce Community Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Lithium
Ranking in Community Platforms
4th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Social CRM (17th), Social Media Management Solutions (14th)
Salesforce Community Cloud
Ranking in Community Platforms
3rd
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
Digital Experience Platforms (DXP) (8th)
 

Mindshare comparison

As of September 2025, in the Community Platforms category, the mindshare of Lithium is 10.1%, up from 6.0% compared to the previous year. The mindshare of Salesforce Community Cloud is 16.7%, up from 16.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Community Platforms Market Share Distribution
ProductMarket Share (%)
Salesforce Community Cloud16.7%
Lithium10.1%
Other73.2%
Community Platforms
 

Featured Reviews

Use Lithium?
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Julio Divietro - PeerSpot reviewer
Helps us with sales management of customer life cycles with good business intelligence
Our primary use case for the solution is sales management of customer life cycles. We deploy the solution on cloud The stability and ease of use are valuable. Additionally, the granularity of the tool provides a great experience because of the several variables we can manage during the process.…
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Top Industries

By visitors reading reviews
No data available
University
14%
Comms Service Provider
11%
Educational Organization
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Overview

 

Sample Customers

American Diabetes Association, Best Buy, British Gas, Cvous.com, Centrify, Thermos Brand, Giffgaff, Joe Mobile, Microsoft
Brown-Forman, GE Aviation, Pernod Ricard, Toyota, Virgin America, GE, IAVA
Find out what your peers are saying about Sprinklr, Zendesk, Salesforce and others in Community Platforms. Updated: September 2025.
867,370 professionals have used our research since 2012.