Sage CRM vs Vtiger CRM comparison

Sage and Vtiger are both solutions in the CRM category. Sage is ranked #27 with an average rating of 8.5, while Vtiger is ranked #29. Sage holds a 0.7% mindshare in CRM, compared to Vtiger’s 1.3% mindshare. Additionally, 77% of Sage users are willing to recommend the solution, compared to 100% of Vtiger users who would recommend it.

Sage CRM

Read 8 Sage CRM reviews

739 Views
732 Comparison Views

77% willing to recommend

Vtiger CRM

Read 3 Vtiger CRM reviews

1,547 Views
1,284 Comparison Views

100% willing to recommend

Sage CRM

Vtiger CRM

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Executive SummaryUpdated on Dec 8, 2025

Sage CRM and Vtiger CRM are competitive products in the CRM landscape, each offering distinct strengths. Sage CRM excels in customer support and integrations, while Vtiger CRM offers a feature-rich solution.

Features: Sage CRM includes integration capabilities, robust reporting tools, and comprehensive contact management. Vtiger CRM offers extensive customization options, advanced automation tools, and project management functions.

Ease of Deployment and Customer Service: Sage CRM's deployment is straightforward with responsive customer service. Vtiger CRM provides a flexible deployment model for both cloud-based and on-premises solutions, with customizable support services.

Pricing and ROI: Sage CRM involves higher setup costs with long-term ROI due to its integrations and support. Vtiger CRM offers competitive pricing with quicker ROI from cost-effective subscription plans and feature offerings.

To learn more, read our detailed Sage CRM vs. Vtiger CRM Report (Updated: December 2025).

Buyer's Guide

Sage CRM vs. Vtiger CRM

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Sage CRM

Ranking in CRM

27th

Average Rating

7.8

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Vtiger CRM

Ranking in CRM

29th

Average Rating

7.6

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

Help Desk Software (49th), Sales Force Automation (14th)

Mindshare comparison

As of January 2026, in the CRM category, the mindshare of Sage CRM is 0.7%, up from 0.5% compared to the previous year. The mindshare of Vtiger CRM is 1.3%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Market Share Distribution
Product	Market Share (%)
Sage CRM	0.7%
Vtiger CRM	1.3%
Other	98.0%

CRM

Featured Reviews

Vaiyapurisankar K

Deputy Manager - IT at Nidec Corporation

Useful to access data anytime and helpful in generating reports quickly

Speaking about the product's ability to improve sales processes, I would say that even though the tool offers project management capabilities along with ERP functionalities, my company doesn't use it for project management or HR-related areas. My company majorly uses the tool for finance, logistics, and inventory control. I haven't had the need for my company to not integrate the tool with other products. Though my company uses the product separately, we can export Sage CRM into Excel, after which the data can be integrated with other software products. Though the tool can be integrated with other products, my company doesn't do it because Sage CRM is enough for us. The analytical reporting part of the business product is good. The analytical reporting part of the product is used for financial years, along with the profit and loss reports and inventory reports. For the sales part in our company, we use the analytical reports generated by the product to help the sales people in a region-wise, sales-wise and product-wise manner. In my company, one of the teams will be changing from Sage CRM to Microsoft Dynamics. I recommend the product to others who plan to use it, especially since it is a tool suitable for medium-sized companies and not for enterprise-sized businesses. Medium-sized companies can use the product since it is an economical and reliable tool. I rate the tool a nine out of ten.

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Valdi Venter

Owner | Director of Operations at Expert Technology Solutions

A modular, easy-to-use solution that needs to improve support and include automation

There are one or two annoying things. For example, if you make a drop-down list of something, it doesn't automatically alphabetize the drop-down list. You have to manually go and drag items up and down and alphabetize them yourself. That's annoying. If you have five items in the drop-down list or if you have a hundred, it's just pathetic. It makes no sense that you have to do that because I've never seen it not work before in any other system that I've ever worked with. If you make a list of things, most solutions automatically put it in an alphabetized order. Or it'll put it in date order, but there is some order. It doesn't just go randomly in the order you create them. For example, I might load about 20 neighborhoods into a drop-down list, starting at "a" and ending at "z." But I might miss one of the "b's" and two of the "c's," so I add them, but they are added after the "z." Then I have to go to the bottom of the list, click on the one that starts with "b," and drag it all the way up to the "b's." That's just a pain in the butt.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Sage CRM is flexible, customizable, and user-friendly."

"The solution's technical support is fast to respond."

"The Sage Accpac solution has definitely been the most valuable because the finance features are excellent."

"It has been helpful for opportunity management and lease management."

"The part I like the most is the reporting."

"We have found the solution to be stable."

"The most valuable feature is the case management system, which allows for the customization of workflows and saving solutions."

"The most useful aspect of Sage CRM is the capability to keep track of each staff member's communication and bill processing activities. The ability to track both customers and employees is a useful tool."

"The fact that we can build our own modules on the solution is really quite attractive, and it's not overly complex."

"The most valuable feature of Vtiger CRM is automation."

Cons

"The product could be improved by modernizing the charts and analytics. Additionally, the export features and interactivity of the charts need enhancement."

"Its user interface could be better."

"The scalability of this solution depends on whether you have a team that can configure it for scale."

"Sage CRM doesn't have a dashboard for dynamic reporting."

"From an improvement perspective, the ability to make modifications to the product needs to be more user-friendly."

"Sage CRM would benefit from improving its interaction with email communication sites and social media platforms in order to gather more leads."

"With regards to monitoring the transaction with alerts, it could be better."

"I would like Sage to improve their UI."

"The mobile design could improve in Vtiger CRM. It could be more user-friendly."

"If you make a drop-down list of something, it doesn't automatically alphabetize the drop-down list. You have to manually go and drag items up and down and alphabetize them yourself."

Pricing and Cost Advice

"We pay for eight core modules and 20 user licenses and this costs us $1500 per year."

"The product is expensive."

"We have a yearly license."

"From an African perspective, the solution is relatively expensive."

"Though my company has to have a perpetual license per user, there is a need to make annual payments towards the costs attached to the support my organization receives from Sage CRM's technical team."

"The price doesn't change when you add users. It's a flat fee, and that's attractive."

"We are using the free open-source version of Vtiger CRM."

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Top Industries

By visitors reading reviews

No data available

Retailer

26%

Computer Software Company

Comms Service Provider

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	3
Large Enterprise	2

No data available

Questions from the Community

What do you like most about Sage CRM?

The solution's technical support is fast to respond.

See all answers

What is your experience regarding pricing and costs for Sage CRM?

The product is expensive.

See all answers

What needs improvement with Sage CRM?

The product could be improved by modernizing the charts and analytics. Additionally, the export features and interactivity of the charts need enhancement.

See all answers

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Comparisons

Microsoft Dynamics CRM vs Sage CRM

Compared 48% of the time

Siebel CRM vs Sage CRM

Compared 20% of the time

Salesforce Sales Cloud vs Sage CRM

Compared 16% of the time

Oracle CX Sales vs Sage CRM

Compared 16% of the time

More Sage CRM Competitors

Zoho CRM vs Vtiger CRM

Compared 11% of the time

Odoo vs Vtiger CRM

Compared 10% of the time

SAP CRM vs Vtiger CRM

Compared 10% of the time

SugarCRM Platform vs Vtiger CRM

Compared 9% of the time

monday.com vs Vtiger CRM

Compared 6% of the time

More Vtiger CRM Competitors

Product Reports

Buyer's Guide

CRM

January 2026

Download Sage CRM product report

Buyer's Guide

CRM

January 2026

Download Vtiger CRM product report

Also Known As

No data available

Vtiger Sales CRM, Vtiger All-In-One CRM, Vtiger Help Desk

Overview

SageCRM software automates sales tasks such as creating quotes and orders, forecasting sales, progressing leads, and converting them to opportunities using sales workflows. Using CRM software, your marketing team can identify the sources of leads, opportunities and closed sales. They can also find customer information for upcoming campaigns and send targeted email marketing campaigns. When customers place orders for your products or services after these marketing campaigns, you can track these orders using an ERP or business management solution. It can be fully integrated CRM or Sage Sales, Marketing, Service modules to suit your business needs.

Sage

Vtiger CRM is a comprehensive tool that caters to businesses seeking to enhance customer engagement and streamline operations. It offers essential tools for effective contact management, sales automation, and collaboration.

Recognized for its ability to integrate all business processes on one platform, Vtiger CRM efficiently supports sales, marketing, and customer service teams by providing a robust set of features. Designed with scalability in mind, it caters to businesses of any size. Vtiger CRM focuses on increasing productivity while enhancing the customer journey, offering personalized communication and insights into customer interactions.

What are Vtiger CRM's key features?

Contact Management: Enables efficient tracking of customer information and interactions in a centralized location.
Sales Automation: Streamlines sales processes with tools for managing deals and leads automatically.
Email Marketing: Facilitates the creation and management of targeted email campaigns.
Customer Support: Provides ticketing tools to improve customer service delivery and response time.
Analytics: Offers deep insights through detailed reports and dashboards for data-driven decisions.

What benefits or ROI should users expect?

Increased Productivity: Automates routine tasks, allowing teams to focus on strategic goals.
Enhanced Customer Insights: Provides greater visibility into customer preferences and behaviors.
Improved Decision Making: Empowers users with data-driven insights for strategic planning.
Scalability: Adapts to business growth without requiring significant changes or investments.

Vtiger CRM is effectively implemented across industries like healthcare, where it streamlines patient interaction management. In retail, it enhances personalized shopping experiences, while in finance, it ensures compliance and improves customer relations. Vtiger CRM's versatility allows it to be molded to fit industry-specific requirements.

Vtiger

Sample Customers

Avis, Fuji Xerox, Formula 1

Contus, eLobe, Breezway, Milky Way Ventures, GB Advisors

Buyer's Guide

Sage CRM vs. Vtiger CRM

December 2025

Free Report: Sage CRM vs. Vtiger CRM

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