We performed a comparison between Odoo and Vtiger CRM based on real PeerSpot user reviews.
Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We find manufacturing and stock quite useful, as well as the CRM to be the most valuable features."
"Being open source, it is more affordable compared to alternatives like Oracle or SAP, and I appreciate how easy it is to customize with the available sources."
"The most valuable features of Odoo are its customization and the fact that I can add modules whenever I want to the solution and the customization."
"Odoo is flexible and serves us quite well. Its interface has improved."
"We like how the solution is integrated."
"The product is stable...The product is scalable."
"Odoo's setup phase is easy."
"Odoo is user-friendly. It's the first solution we tried, so we find it easy to use."
"The fact that we can build our own modules on the solution is really quite attractive, and it's not overly complex."
"The most valuable feature of Vtiger CRM is automation."
"It's too early to make a definitive statement about Odoo as we are currently in the implementation stages. Once the implementation is complete and the system is up and running, we'll be able to provide feedback on its effectiveness and suitability for our needs. The implementation is very straightforward, and the system is easy to operate, similar to working with a spreadsheet. If there's one thing that could significantly enhance the system, it would be incorporating more AI capabilities."
"The user interface is not the best."
"There is room for improvement in Odoo's technical support."
"The authorization management needs to be improved."
"There are features that cannot be opened in the community edition and from a user perspective."
"There is room for improvement in Odoo, especially in enhancing its reporting capabilities."
"Odoo’s asset management, supply chain, and advanced manufacturing should be improved."
"Odoo has room for improvement in industry-specific features."
"The mobile design could improve in Vtiger CRM. It could be more user-friendly."
"If you make a drop-down list of something, it doesn't automatically alphabetize the drop-down list. You have to manually go and drag items up and down and alphabetize them yourself."
Odoo is ranked 10th in CRM with 30 reviews while Vtiger CRM is ranked 31st in CRM with 3 reviews. Odoo is rated 8.0, while Vtiger CRM is rated 7.6. The top reviewer of Odoo writes "Offers everything we need in one system, has well-integrated modules, and is priced well". On the other hand, the top reviewer of Vtiger CRM writes "A modular, easy-to-use solution that needs to improve support and include automation". Odoo is most compared with SAP S/4HANA, SAP ERP, Microsoft Dynamics 365 Business Central, Epicor ERP and Zendesk, whereas Vtiger CRM is most compared with . See our Odoo vs. Vtiger CRM report.
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