Try our new research platform with insights from 80,000+ expert users

Vtiger CRM vs monday.com comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

monday.com
Ranking in CRM
5th
Average Rating
9.4
Reviews Sentiment
7.3
Number of Reviews
235
Ranking in other categories
Project Portfolio Management (3rd), Project Management Software (2nd), Marketing Management (4th), Opportunity Management (4th)
Vtiger CRM
Ranking in CRM
31st
Average Rating
7.6
Reviews Sentiment
6.4
Number of Reviews
3
Ranking in other categories
Help Desk Software (45th), Sales Force Automation (14th)
 

Mindshare comparison

As of March 2026, in the CRM category, the mindshare of monday.com is 1.2%, down from 4.3% compared to the previous year. The mindshare of Vtiger CRM is 1.3%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM Mindshare Distribution
ProductMindshare (%)
monday.com1.2%
Vtiger CRM1.3%
Other97.5%
CRM
 

Featured Reviews

Shreyans Parekh - PeerSpot reviewer
Vice President, Finance and Operations at Fruitist
Centralized workflows have boosted cross-team collaboration and made complex projects manageable
monday.com can continue to improve their AI capabilities. When comparing monday.com to several alternatives when I was evaluating a project and project management, product road mapping, and workflow management platform for us, I looked at competitors such as Asana, ClickUp, SmartSheet, Airtable, and Notion. In my opinion, competitors such as Airtable and SmartSheet, especially followed by Asana and ClickUp, have worked on their AI and generative AI roadmap to combine database functionality with a very user-friendly interface for knowledge management and project tracking, essentially combining both worlds. Their AI is more sophisticated than what monday.com has released thus far. They provide a cleaner task-focused workflow management platform and I think that monday.com can still improve on this core piece of their technology. I think monday.com could also seek to be more process-oriented and intuitive. Other alternatives such as Asana and SmartSheet offer that approach. There is a steeper learning curve to learn monday.com in my opinion compared to Airtable, Asana, and others because I have also used those tools and platforms at other organizations. There is a bit of a learning curve with new users on monday.com because it is not as streamlined as I have experienced with competitors such as SmartSheet or Airtable. The capability sets are great, however, you may need to be hand-held via a monday.com rep when you get started within your organization or view the library of tutorials that monday.com has available. You can also view them on YouTube and that will help you get started on monday.com.
Valdi Venter - PeerSpot reviewer
Owner | Director of Operations at Expert Technology Solutions
A modular, easy-to-use solution that needs to improve support and include automation
There are one or two annoying things. For example, if you make a drop-down list of something, it doesn't automatically alphabetize the drop-down list. You have to manually go and drag items up and down and alphabetize them yourself. That's annoying. If you have five items in the drop-down list or if you have a hundred, it's just pathetic. It makes no sense that you have to do that because I've never seen it not work before in any other system that I've ever worked with. If you make a list of things, most solutions automatically put it in an alphabetized order. Or it'll put it in date order, but there is some order. It doesn't just go randomly in the order you create them. For example, I might load about 20 neighborhoods into a drop-down list, starting at "a" and ending at "z." But I might miss one of the "b's" and two of the "c's," so I add them, but they are added after the "z." Then I have to go to the bottom of the list, click on the one that starts with "b," and drag it all the way up to the "b's." That's just a pain in the butt.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Support from Monday.com makes you feel super comfortable communicating any inquiries you may have."
"It's colorful and easy to learn to use for all types of employee positions."
"Besides the boards that we use daily to organize our information, we love the survey aspect of Monday.com too."
"Monday is the perfect time management tool."
"Having all our stuff in one place, within one tool is extremely helpful."
"The most valuable feature of Monday.com is the ability we have to customize it to suit all of our needs."
"The solution has helped us keep track of our work, by helping us keep organized in an environment that is friendly and easy to navigate."
"It helps us to keep track of all of the remaining tasks on a project and the remaining number of days that exist on a project."
"The fact that we can build our own modules on the solution is really quite attractive, and it's not overly complex."
"The most valuable feature of Vtiger CRM is automation."
 

Cons

"I wish there was an option to pay for one-on-one technical assistance rather than watch tutorial videos."
"I often find it difficult to keep track of all the projects I am involved in."
"It spams my inbox with many unwanted emails."
"I would like to see more flexibility with sub-items as well as more customization of branding for dashboards and exported documents."
"The iPad version of Monday.com doesn't have the same functionality."
"I would like to see an app version similar to Teams, or even have them integrate with Teams."
"The product can be improved by allowing for some sort of autonomous deadline creation."
"Subitems could be reworked a little so that they’re more helpful."
"If you make a drop-down list of something, it doesn't automatically alphabetize the drop-down list. You have to manually go and drag items up and down and alphabetize them yourself."
"The mobile design could improve in Vtiger CRM. It could be more user-friendly."
 

Pricing and Cost Advice

"I rate the tool's pricing a six out of ten."
"I think monday.com's paywalls are a little too high. Some basic features are locked behind the premium subscription. Some applications they offer within their subscription model are locked in an expensive package. These applications provide functionality that would benefit small teams, but it's too much money for a startup or a small business."
"I am using the tool's free version."
"monday.com's pricing is fair compared to its competitors, although it is a bit more expensive than most of them. It's more expensive than Jira, Zoho, ClickUp, and Trello. But it is fairly priced when you compare the kinds of features and the capabilities that you get and the ROI."
"Though I am unsure about the product's pricing plan, there is a need to make monthly payments towards the licensing costs attached to the solution, and it operates on a per-user plan."
"The pricing is totally fair. I don't have any issues with it."
"There are features that they're putting in the Enterprise plan that you have to pay for the Enterprise plan to use those features. The Enterprise plan is probably double or triple the Pro plan price, or it may be two and a half times. From a business standpoint, I don't like the fact that I have to pay two and a half times more to use a particular feature."
"We tell others it's about $2200 for a ten-person plan and it can be adjusted; it's easy to scale."
"The price doesn't change when you add users. It's a flat fee, and that's attractive."
"We are using the free open-source version of Vtiger CRM."
report
Use our free recommendation engine to learn which CRM solutions are best for your needs.
884,122 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
9%
Government
7%
Financial Services Firm
7%
Computer Software Company
7%
Retailer
25%
Computer Software Company
8%
Comms Service Provider
6%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business180
Midsize Enterprise27
Large Enterprise30
No data available
 

Questions from the Community

Do you recommend Monday.com?
Monday.com is one of the best project management softwares available on the market. It lets you create and customize the tools you need to run every aspect of your work. I particularly favor it bec...
What needs improvement with monday.com?
One way monday.com can be improved is by enhancing the notification system, which is not trustworthy for me, as some notifications are very overwhelming. I also see a need for more tools to input d...
What is your primary use case for monday.com?
The main use case for monday.com is to track project progress from start to finish, beginning with the sales team and continuing through the onboarding process. It helps keep our teams aligned and ...
Ask a question
Earn 20 points
 

Comparisons

 

Also Known As

No data available
Vtiger Sales CRM, Vtiger All-In-One CRM, Vtiger Help Desk
 

Overview

 

Sample Customers

Raw Digital, Wix, Discovery, Frost & Sullivan, Adidas, Asos, Uber
Contus, eLobe, Breezway, Milky Way Ventures, GB Advisors
Find out what your peers are saying about Vtiger CRM vs. monday.com and other solutions. Updated: March 2026.
884,122 professionals have used our research since 2012.