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Pulseway vs Spiceworks comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Pulseway and Spiceworks based on real PeerSpot user reviews.

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Pulseway vs. Spiceworks report (Updated: September 2022).
632,611 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
"The setup is simple.""The solution has great workflow and server modules.""It gives you remote control and has a mobile app."

More Pulseway Pros →

"It lets us know whether devices are getting out of date and tracked warranties. Spiceworks also gave me visibility in terms of what software was installed on each device and its status.""It's easy to understand.""Spiceworks is generic and free."

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"The solution does not allow you to make a script for just one customer.""GUI needs to be improved and the solution lacks a process for monitoring VOIP calls.""There are some bugs or glitches."

More Pulseway Cons →

"Sometimes, it can be difficult to integrate what you need.""Since Spiceworks is a free tool, it's not very scriptable or customizable.""Once a device was recognized on the network, Spiceworks never got rid of it even after you took it off the network. You had to go in and manually remove it."

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Pricing and Cost Advice
Information Not Available
  • "It might be about $300 annually for a bigger company. If you pay annually, it's better and cheaper."
  • More Spiceworks Pricing and Cost Advice →

    Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.
    632,611 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:The solution has great workflow and server modules.
    Top Answer:This solution is primarily for IT infrastructure monitoring. We distribute this product to our clients. We are customers of Pulseway and I'm a cyber security analyst L2.
    Top Answer:I recommend this product because it has a lot of good features and I rate it 10 out of 10.
    Top Answer:Spiceworks is generic and free.
    Top Answer:Since Spiceworks is a free tool, it's not very scriptable or customizable.
    Top Answer:We're using Spiceworks mainly for infrastructure monitoring.
    Average Words per Review
    Average Words per Review
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    Pulseway is a remote monitoring and management (RMM) platform designed to help MSPs and IT teams manage modern IT networks, reduce downtime, and achieve efficiency through automation, while increasing end-user satisfaction.

    Pulseway’s intuitive interface provides real-time actionable detailed information on servers, workstations, and network devices. Using Pulseway’s customizable alerts, you can quickly identify problems, communicate with users, and automatically resolve issues with built-in commands and scripts.

    Some of Pulseway’s benefits and features include:

    • Comprehensive monitoring: Pulseway’s remote monitoring feature provides a complete view of your entire network. Gain visibility into operational data for workstations, servers, virtual machines, network devices, and more. If necessary, resolve issues directly from the same interface.
    • Remote access: Get a real-time view across your network, receive alerts, and remedy problems from anywhere with any mobile device using Pulseway’s full feature mobile app.
    • Automation: Automate repetitive tasks and design auto-remediation workflows, ensuring that critical patches are automatically applied.
    • Quick setup: Get your team up and running in minutes with Pulseway’s simplified deployment and auto-discovery engine. See all the IT endpoints and then rapidly mass deploy Pulseway with pre-configured built-in policies and out-of-the-box scripts.
    • Patch management: Pulseway automates the discovery and application of operating systems and third-party patches to ensure all your applications are kept up to date.
    • Reporting: Use custom or ready-made templates to create reports on system status and events. Reports can be sent manually or emailed automatically on schedule.
    • Backup and recovery: Protect your users’ data wherever it is stored and restore it to anywhere. Pulseway Cloud Backup’s intuitive interface enables you to easily schedule and deploy backups, recover data, and check up on backup status from both the Pulseway web application and the Pulseway mobile application. Quickly deploy backup agents.
    • Vulnerability scanning: Pulseway’s vulnerability scanner is easy to use and alerts for vulnerabilities in real time. With Pulseway’s vulnerability scanner, organizations can easily perform standard vulnerability scans that are regarded as international best practice.
    • Eliminate data loss: Prevent data loss and downtime from ransomware attacks with built-in detection and safeguards that allow for fast recovery after an attack.
    • Service ticket management: Pulseway’s complete help desk and ticketing solution allows you to respond quickly and professionally to user issues.
    • CRM: Get the information and resources you need to focus on your customers and increase opportunities.
    • Project management: Receive real-time project status with details on resource usage and tasks.
    • Finance and billing: Automatically create and post invoices imported from timesheets and expense reports.
    • Time tracking: Log precise information on time and expenses by company, project, tasks, and employees. Automatically record how much time is spent on a ticket for accurate billing.
    • Integrations: Integrate with leading solutions, including:
      • Pulseway PSA
      • ConnectWise Manage
      • Autotask
      • Zendesk
      • Slack
      • IT Glue
      • Kasepersky
      • Bitdefender
      • WarrantyMaster

    From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place.
    Learn more about Pulseway
    Learn more about Spiceworks
    Sample Customers
    Dell, Canon, Siemens, Harvard University, Northwestern University
    Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino
    Top Industries
    Computer Software Company21%
    Comms Service Provider15%
    Manufacturing Company17%
    Construction Company10%
    Educational Organization7%
    Transportation Company7%
    Computer Software Company20%
    Comms Service Provider16%
    Educational Organization6%
    Company Size
    Small Business34%
    Midsize Enterprise13%
    Large Enterprise52%
    Small Business52%
    Midsize Enterprise30%
    Large Enterprise18%
    Small Business32%
    Midsize Enterprise17%
    Large Enterprise50%
    Buyer's Guide
    Pulseway vs. Spiceworks
    September 2022
    Find out what your peers are saying about Pulseway vs. Spiceworks and other solutions. Updated: September 2022.
    632,611 professionals have used our research since 2012.

    Pulseway is ranked 27th in IT Infrastructure Monitoring with 3 reviews while Spiceworks is ranked 45th in IT Infrastructure Monitoring with 3 reviews. Pulseway is rated 9.0, while Spiceworks is rated 6.0. The top reviewer of Pulseway writes "Intuitive with good remote functionality and an easy setup". On the other hand, the top reviewer of Spiceworks writes "Helpful for ticketing and visibility, but doesn't remove unused devices automatically". Pulseway is most compared with ConnectWise Automate, N-able N-sight Remote Monitoring & Management, Zabbix, Microsoft Endpoint Configuration Manager and Kaseya VSA, whereas Spiceworks is most compared with Zabbix, SolarWinds NPM, Lansweeper, JIRA Service Management and Zenoss Service Dynamics. See our Pulseway vs. Spiceworks report.

    See our list of best IT Infrastructure Monitoring vendors.

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.