PRTG Network Monitor and Splunk ITSI compete in IT monitoring and service intelligence. While PRTG is highlighted for ease of use and customer service, Splunk ITSI stands out for its advanced features, justifying its higher price.
Features: PRTG Network Monitor offers comprehensive monitoring capabilities, real-time alerts, and customizable dashboards. Splunk ITSI provides predictive analytics, detailed service insights, and robust integration capabilities.
Room for Improvement: PRTG Network Monitor could improve scalability, add advanced analytics features, and modernize its interface. Splunk ITSI's high cost, complexity, and setup time are areas for enhancement.
Ease of Deployment and Customer Service: PRTG Network Monitor is noted for quick deployment and excellent customer service. Splunk ITSI has a steeper learning curve and more extensive setup requirements, which can be challenging for users.
Pricing and ROI: PRTG Network Monitor is considered cost-effective with quick ROI and transparent pricing. Splunk ITSI, despite its high cost and substantial setup expenses, is valued for its advanced capabilities.
Tutorials are available so I can manage any issue with PRTG Network Monitor easily.
The setup process is well-documented, making it easy to deploy.
The technical support is excellent, and I would rate it at ten.
On a scale of one to ten, scalability is rated as 9.5.
You can install them in each network, even if they are not connected, and it works.
PRTG Network Monitor has the ability to scale and add new devices.
Splunk is highly scalable, with the ability to expand efficiently.
The setup, however, must be done correctly as incorrect deployment can lead to issues.
PRTG Network Monitor can sometimes be too detailed and cluttered at the beginning, making it heavy to use.
They previously had a perpetual model, which meant that you bought a license and if you missed the end of the time, it still worked; you just lost the possibility of some upgrades.
They need to improve application performance monitoring, error tracing mechanisms, and log management.
Splunk ITSI could benefit from including more features that other solutions support, such as vulnerability management modules.
It's not too high, nor too low, but it's reasonable.
The prices are very high for PRTG Network Monitor.
Pricing is by the number of devices, not by sensor.
Splunk ITSI tends to be more expensive compared to some open-source solutions.
PRTG Network Monitor already provided me with 100 free sensors, which is enough for my network monitoring.
PRTG Network Monitor is easy to set up. Within a few minutes, it is operational.
It is advantageous because it can be deployed on-premises.
Splunk ITSI allows for integration with threat intelligence, enabling my organization to correlate more than two events for generating alerts.
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.
To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.
Splunk IT Service Intelligence (ITSI) is a powerful analytics-driven monitoring and analytics solution that provides real-time insights into the health and performance of IT services.
It enables organizations to proactively identify and resolve issues, optimize service delivery, and improve overall IT operations. With its advanced machine learning capabilities, ITSI automatically detects anomalies, predicts future events, and prioritizes alerts based on business impact.
The solution offers a centralized view of IT services, allowing users to visualize and analyze data from multiple sources in a single dashboard. ITSI also provides customizable KPIs, service-level agreements (SLAs), and key performance indicators (KPIs) to measure and track service performance.
With its intuitive interface and powerful analytics capabilities, Splunk ITSI empowers IT teams to deliver reliable and efficient services, ensuring maximum uptime and customer satisfaction.
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