PRTG Network Monitor vs Zabbix comparison

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19,322 views|14,650 comparisons
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51,315 views|39,932 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between PRTG Network Monitor and Zabbix based on real PeerSpot user reviews.

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed PRTG Network Monitor vs. Zabbix Report (Updated: November 2022).
653,522 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"PRTG gives us true visibility of the downtime of particular circuit functions. So if a circuit is up but not routing traffic, I will know with this tool. I can write a customized script for a sensor to detect specific things.""We have asked questions of their technical support and they have a very good response time.""The most valuable features of PRTG Network Monitor are the threshold notification when certain traffic increases and goes beyond the defined threshold. The up and down status email notifications and other notifications are useful. Additionally, it is user-friendly, and customizable, and there are many features available.""The most valuable feature of PRTG Network Monitor is real-time monitoring.""It is able to satisfy all our requirements in terms of email notifications and specific errors on the devices.""The solution is scalable.""The bandwidth monitoring is a very attractive feature, it can tell you the bandwidth utilization while it is attempting to connect to the host for feedback.""PRTG is integrated on Windows."

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"The solution's design has recently changed and it is visually pleasing with more color, for example, there is blue, black, and white.""The solution is stable.""The basic setup is very easy.""They've already added extra features, such as noise-canceling and facial recognition, which is great.""The product is very stable.""It's a flexible solution.""SNMP monitoring, source discovery, and alert triggering are most valuable.""The most valuable feature is service assurance."

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Cons
"The technical support could respond a little bit quicker.""The free version only gives us 100 free sensors to use. It would be nice if there was double that.""In our organization, we encounter performance issues with our PRTG probe service. I saw documentation from the vendor or Paessler mentioning that there are limitations for WMI sensors. Other than that, we are okay with PRTG.""PRTG Network Monitor could improve by having descriptions for the tab usages. The dashboards or interface could be easier to understand.""PRTG Network Monitor should improve the NetFlow dashboard, there is no flexibility, and the NetFlow is not meeting the business needs. Additionally, they are missing part of the configuration management.""PRTG Network Monitor can improve by adding prevention and detection features.""When using PRTG Network Monitor it is beneficial if you have prior experience with it, the user interface could improve.""More training videos for installing and configuring this software would have been nice, especially when working with a lot of devices."

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"In terms of user-friendliness, large maps could be more interactive. We should be able to click on some areas and move some objects. It would make it simpler to see things while analyzing some dedicated parameters.""I think the reporting part of Zabbix can be improved in terms of more user-friendly graphics to display the collected data. Many simple users who don't know how to use Zabbix properly might get confused by the reporting, although at the same time it is very versatile for my company.""My company wanted to do an exercise command to access IT from Cameroon. They wanted to access an FSS to a second host with second equipment that was on another coast but it is not possible on Zabbix to do it. They want to directly access from the front-end of Zabbix to access a prompt in Zabbix to an access terminal. In the front-end, there is no way to do that. That would be an important improvement.""The reports are not great and should be improved.""The event correlation could be better.""The stability could be better.""Zabbix does not draw automatic mapping of the network, this is something they should add in the future. There is a lot of effort that is involved in tailoring some of the settings which could be made easier.""As far as improvements, sometimes I get a bit frustrated when I move from a previous version to a new one because some configuration has changed—I need to investigate the documentation to deal with some configuration. But it doesn't take much time, so it's okay."

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Pricing and Cost Advice
  • "It is expensive."
  • "It's an annual license that is based on the number of endpoints that we're tracking and using."
  • "All monitoring system is close to the same pricing scheme."
  • "The price is pretty comparable."
  • "The pricing is okay and it is cheaper than some competing products."
  • "We are using the basic PRTG that we can download for free. For now, we only need to monitor less than 100 devices. For more than 100 devices, we would need to buy a license. PRTG is much cheaper than SolarWinds."
  • "We have an unlimited license for this solution."
  • "I'm paying something like €1000 per year for the maintenance. I've got unlimited sensors."
  • More PRTG Network Monitor Pricing and Cost Advice →

  • "This solution is completely open-source, so it is quite affordable."
  • "Zabbix is free but if you use it in production then you have to pay for it."
  • "My manager is very happy because it doesn't cost anything."
  • "This is an open-source solution that can be used free of charge."
  • "We were searching for an open source solution and Zabbix fit the bill because it is free and open source under the GPL license."
  • "The solution is free. However, many open-sourced tools start out free but eventually start charging."
  • "Its licensing is fair. It seems to be much cheaper than others."
  • "It is open source. If you want to have a subscription or official support, you can pay for it. They have different plans, which are not that expensive. The plans are based on per monitoring server, not per monitored equipment. So, it is not at all expensive, and you can also live without the support if you want a cheaper option."
  • More Zabbix Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device and… more »
    Top Answer:The most valuable feature of PRTG Network Monitor is the dashboards. We can check to see the resources and the uptime.
    Top Answer:The price of PRTG Network Monitor is more expensive than other solutions, such as OP Network Manager.
    Top Answer:There is less computing power needed for scaling.
    Top Answer:The solution is an open-source product. We are using that version and have yet to purchase a license, which we may do further down the line - maybe a year for now.
    Top Answer:The service module started with version six. There is room for improvement, due to the fact that this first step looks nice, yet it can be improved here for a better combination with the services and… more »
    Ranking
    Views
    19,322
    Comparisons
    14,650
    Reviews
    35
    Average Words per Review
    471
    Rating
    8.0
    Views
    51,315
    Comparisons
    39,932
    Reviews
    40
    Average Words per Review
    528
    Rating
    8.5
    Comparisons
    Also Known As
    PRTG
    Learn More
    Overview

    PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.

    To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.

    Zabbix is a free software tool traditionally used for monitoring your organization’s IT infrastructure, including networks, servers, virtual machines, and cloud services. Zabbix makes it possible for you to maintain control of your infrastructure by collecting any metric from any source. The solution also offers agentless monitoring, synthetic monitoring, custom collection methods, and data transformation.

    Zabbix offers:

    • Network monitoring
    • Server monitoring
    • Cloud monitoring
    • Application monitoring
    • Service monitoring

    Zabbix Features

    Zabbix has many valuable key features, including:

    Action Log, Anomaly Detection, Auditing, Automated Actions, Availability Reports, Capacity Planning, Custom Scripts, Custom Templates, Data Retrieval, Drill-Down Reports, Encryption, Event Correlation, History Data Analysis, Metric Collection, Multiple Authentication Methods, Multiple Severity Levels, Native WMI Support for Windows Agent, Network Discovery, Notifications, Root Cause Analysis, Trend Prediction, WMI Support, Web Services Widget-based Dashboards, Zero-Maintenance

    Zabbix Benefits

    There are several benefits to implementing Zabbix. Some of the biggest advantages the solution offers include:

    • Flexible deployment options: Zabbix can be deployed on-premises or in the cloud to help you stay fully in control of your data.

    • Unlimited scalability: Zabbix is scalable to any infrastructure. It can easily scale for your personal home, or can scale for a large enterprise environment.

    • Ready-to-use templates: Zabbix comes with ready-to-use templates which makes it easy to integrate with systems you already use.

    • External vault: Zabbix enables you to keep your data secure and safe by providing an external vault storage option.

    • High availability: By using Zabbix’s high availability solution, you can negate the risk of data loss and gain 24/7 uptime.

    • Partner and vendor-backed: The solution is backed by 250+ global partners and multiple external vendors, giving you confidence in the solution.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Zabbix users.

    PeerSpot user Shibu B., Regional Manager/ Service Delivery at ASPL Info Services, says, "The solution is quite mature and very stable. The monitoring capabilities of the product are excellent.” He also adds, “The solution is very easy to scale and the product is open-source, meaning there aren't any licensing costs associated with it.”

    Julian L., Senior Specialist Critical Infrastructure at an educational organization, comments that the solution is “A complete solution that doesn't cost anything, does what I need it to do, and has easy-to-use templates and very good scalability.” He also mentions “The agents are pretty cool. They're easy to roll out. The standard out-of-the-box templates are also pretty easy to use. The integration with other learning products is also good.”

    Faycal N., CEO/Founder at Zen Networks, praises the product, mentioning, “Its overall flexibility is most valuable. When our customers have some custom applications that are not necessarily covered by the community or a standard monitoring tool, we use Zabbix to build our own modules with our own templates. This feature has been useful in using Zabbix for infrastructure and IT monitoring. It has also been useful for industrial equipment monitoring. Zabbix is very lightweight. It is efficient in terms of performance because it doesn't use a lot of resources."

    Offer
    Get ahead of IT infrastructure issues

    With PRTG Network Monitor you can identify and solve potential issues before it affects anyone. Download a free 30-day trial today and experience the benefits of 24-hour IT Infrastructure Monitoring.

    Learn more about Zabbix
    Sample Customers
    Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
    Bodybuilding.com, LLC., ITtelligent Consulting Services,Eltele AS, Total Server Solutions, LLC., ChinaNetCloud
    Top Industries
    REVIEWERS
    Comms Service Provider14%
    Financial Services Firm12%
    Manufacturing Company12%
    Construction Company10%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Comms Service Provider15%
    Government10%
    Educational Organization5%
    REVIEWERS
    Computer Software Company24%
    Aerospace/Defense Firm9%
    Comms Service Provider9%
    Financial Services Firm6%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Comms Service Provider20%
    Government9%
    Financial Services Firm7%
    Company Size
    REVIEWERS
    Small Business49%
    Midsize Enterprise18%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise18%
    Large Enterprise54%
    REVIEWERS
    Small Business47%
    Midsize Enterprise22%
    Large Enterprise31%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise18%
    Large Enterprise59%
    Buyer's Guide
    PRTG Network Monitor vs. Zabbix
    November 2022
    Find out what your peers are saying about PRTG Network Monitor vs. Zabbix and other solutions. Updated: November 2022.
    653,522 professionals have used our research since 2012.

    PRTG Network Monitor is ranked 6th in IT Infrastructure Monitoring with 42 reviews while Zabbix is ranked 2nd in IT Infrastructure Monitoring with 41 reviews. PRTG Network Monitor is rated 8.0, while Zabbix is rated 8.6. The top reviewer of PRTG Network Monitor writes "Good even for beginners, and cost-wise, it isn't that expensive, but its sensors and web GUI need improvement". On the other hand, the top reviewer of Zabbix writes "Very mature, easy to scale, and free to use". PRTG Network Monitor is most compared with Nagios XI, SolarWinds NPM, Centreon, SCOM and ManageEngine OpManager, whereas Zabbix is most compared with Nagios XI, Nagios Core, Centreon, Splunk and SolarWinds NPM. See our PRTG Network Monitor vs. Zabbix report.

    See our list of best IT Infrastructure Monitoring vendors and best Network Monitoring Software vendors.

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.