PRTG Network Monitor vs Zabbix comparison

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 3, 2024

We compared Zabbix and PRTG Network Monitor based on our users' reviews across several parameters. After reading all of the collected data, you can find our conclusion below.

Zabbix is praised for its comprehensive monitoring capabilities, customizable alerting system, and extensive reporting options, while users appreciate PRTG Network Monitor for its user-friendly interface, scalable performance, and detailed reporting capabilities. Zabbix's customer service is highly rated, while PRTG users find the software more intuitive and quicker to set up. Both products offer reasonable pricing and valuable ROI, with opportunities for improvement in user interface and customization features.

Features: Zabbix offers customizable alerting system, extensive reporting options, and comprehensive monitoring capabilities. PRTG Network Monitor is praised for its ease of setting up, scalability for larger networks, and ability to tailor alerts based on specific criteria.

Pricing and ROI: Zabbix does not have setup costs, making it easy to get started, while PRTG Network Monitor has minimal setup costs. Users find Zabbix's licensing flexible and suitable. PRTG Network Monitor offers good value for the cost with scalable licensing options. Zabbix users have reported positive outcomes and benefits. PRTG Network Monitor users found the software cost-effective and efficient, providing valuable insights for network management.

Room for Improvement: Zabbix has room for improvement in user interface, scalability, and performance, while PRTG Network Monitor could enhance its user interface, customization options, alerting features, and integration capabilities.

Deployment and customer support: Users find PRTG Network Monitor quicker and simpler to deploy and set up compared to Zabbix, which may require more time and effort for implementation. Zabbix's customer service is praised for its promptness, effectiveness, and expertise. Users appreciate the knowledgeable and responsive support team. PRTG Network Monitor's customer service is also highly acclaimed for prompt responses, helpful guidance, and a reliable support team.

The summary above is based on 77 interviews we conducted recently with Zabbix and PRTG Network Monitor users. To access the review's full transcripts, download our report.

To learn more, read our detailed PRTG Network Monitor vs. Zabbix Report (Updated: July 2024).

Buyer's Guide

PRTG Network Monitor vs. Zabbix

July 2024

Download the complete report

Helped 793,295 peers since 2012

Categories and Ranking

Juniper Mist Premium Analytics

Mindshare comparison

As of July 2024, in the Network Monitoring Software category, the mindshare of Juniper Mist Premium Analytics is 0.5%, up from 0.3% compared to the previous year. The mindshare of PRTG Network Monitor is 4.4%, down from 5.7% compared to the previous year. The mindshare of Zabbix is 14.7%, up from 12.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Unique Categories:

No other categories found

IT Infrastructure Monitoring

4.5%

Cloud Monitoring Software

13.5%

Application Performance Monitoring (APM) and Observability

2.5%

Server Monitoring

23.0%

Featured Reviews

Shiva_Prasad

Senior Technical Consultant at Black Box Network Services

Jan 25, 2024

A cloud solution for warehousing with a troubleshooting feature

The initial setup is straightforward. It's based on user requirements. We also conduct heat mapping using a couple of tools. The only requirement is to understand the technical or configuration aspects from the user's end and then configure it. Mist takes no more than 15 to 20 minutes for a particular deployment. You need to understand the end user's environment and have a concrete plan on whether it's a greenfield installation or an existing one, considering the density and height. Based on that, we need to develop a passive heat map. Then, you need to discuss with the user to understand exactly what needs to be configured and what they require in their environment. Based on that, you can proceed with the installation. Additionally, you can perform post-installation heat mapping to ensure it matches the earlier heat map. I rate the initial setup an eight out of ten, where one is difficult, and ten is easy.

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it_user407175

IT Adminstrator with 501-1,000 employees

Mar 27, 2016

It allowed us to report downtime on sites in a very easy and comprehensive way.

The features which I believe to be the most valuable for PRTG are its easy setup in general, including its alarm setup; along with its out-of-the-box monitoring checks. The fact that it's simple to use network-based monitoring, and at the same time is reliable and robust This product in…

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AVELINO MARTINEZ

Engineering manager at BGH Tech Partner

Sep 20, 2022

Very user friendly, but needs more documentation to help understand how to use the product

There are not too much documentation or manuals. We found the tutorials very easy to understand but do not go deep enough in the use of Zabbix. We need more manuals, proper use, documentation, etc. We would like to see some applications or plugins as bricks that we can use to construct applications to use with Zabbix. For example, we are starting using Zabbix with Grafana for presentations and apparently they match very easily but you need to put in a lot of work to get the final results. If you have some applications that you can add one to one, you can construct the project more quickly.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The single dashboard is a valuable feature."

"We can manage the entire system across the network and troubleshoot the pain points."

"Good compilation of the system's information."

"From a network point of view, we can see the state of the network, as well as bandwidth usage and downtime."

"The installation is not that complex."

"It is a user-friendly solution."

"It is easy to use and intuitive, which is really important. It does what it says on the box by giving you a visual of the state of what is going on at any one time."

"Stability-wise, I rate the solution a ten out of ten."

"It is a very stable solution. There are no bugs, glitches and we have not experienced any crashing."

"There is a simplicity to setting up the extra sensors. It's really easy for us to build infrastructure and start monitoring very quickly."

More PRTG Network Monitor pros

"The most valuable features of Zabbix are flexibility and a single interface for different types of monitoring."

"The solution is open-source, easy to manage, and user-friendly making it easy for anyone to use."

"The features I found most valuable are the user interface and a wide range of network devices that are easy to configure."

"The solution's design has recently changed and it is visually pleasing with more color, for example, there is blue, black, and white."

"It has an intuitive UI with beautiful graphs and customizable maps."

"It is a great product. The SNMP protocol tracking feature is good. I really like how it tracks SNMP. The alerts are also great."

"The overall functionality of Zabbix is very good. The monitoring of bank applications that Zabbix provides is great. The information is displayed on a dashboard that is easily viewed."

"Zabbix has a roadmap and they are continuously and frequently adding new features."

More Zabbix pros

Cons

"The Wi-Fi side needs improvement."

"The technical support needs improvement."

"Sometimes, it is difficult to drill down further to get information, e.g., if we saw spike in traffic, then we would want to drill down and find out what is causing that spike in traffic."

"I would like to have a VM version that can be installed on a cloud such as Azure. We're using Azure, and we're eliminating on-premise servers. It would be helpful to have a PRTG version that can be installed on the Azure cloud."

"They just released a newer version of the desktop app, a beta version, that I have been trialing out. I prefer the older version, only because of how the layout is designed"

"The solution could be better and faster when it comes to performance."

"PRTG would be improved if it required less memory to run."

"Its price can be better. Its price is a problem for us because it is in dollars, and there is a high conversion rate. In terms of new features, it can have BGP monitoring. It should also have a dashboard and maps editor."

"In terms of sensors and probes, it would be really cool if PRTG had a purely Azure-based solution. We had to install a probe on one of our cloud servers and then let that probe out from there. It would be really cool if it just monitored Azure without having to install something on the device."

"PRTG Network Monitor could improve by having a feature to allow uploading of preset standard network switch configurations and the ability to monitor the SLA configuration, such as uptime for the switches or internet connectivity. This would be very useful."

More PRTG Network Monitor cons

"An area for improvement would be the ease of doing aggregation from the value or different devices."

"In an upcoming release, there should be automated reports which we are currently doing manually. For example, if we collect a report file every day and want to send it to a moderator for review. We are expecting this feature to come out soon but it would be valuable to have now."

"I would like to remotely connect to the computer, and Zabbix doesn't have this capability."

"If you want to use all of the features then you have to pay a licensing fee."

"The reports are not great and should be improved."

"The stability could be better."

"Even though it’s such a powerful monitoring system, it would be more helpful if it had a flexible UI."

"Zabbix technical support is sold separately."

More Zabbix cons

Pricing and Cost Advice

"The solution is expensive."

"Licenses are very expensive, so I would like to see cheaper licensing."

"We've got the unlimited package... I believe it was around the £15,000 per year mark."

"Sensors on free version can run out quick."

"Cost was a factor when selecting this solution, but it just did everything we wanted it to do."

"In my company now, we are using the free version."

"PRTG Network Monitor is not that expensive, so I like it cost-wise. There's no additional cost apart from the standard licensing fees. On a scale of one to five, with one being the cheapest and five being the most expensive, I would rate the cost of PRTG Network Monitor a two."

"We've got 1,000 nodes and I believe it's a few hundred quid a month."

"The pricing for PRTG in our case is reasonable because we have a lot of applications to monitor within PRTG. It is not that expensive."

More PRTG Network Monitor pricing and cost advice

"There is a license required for this solution and we pay annually for our license."

"This is an open-source solution that can be used free of charge."

"This solution is completely open-source, so it is quite affordable."

"The solution is free. However, many open-sourced tools start out free but eventually start charging."

"The tool's licensing is good."

"My manager is very happy because it doesn't cost anything."

"We use the open-source version of Zabbix."

"We’re using the free version, which covers all our current needs."

More Zabbix pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Financial Services Firm

12%

Manufacturing Company

Government

Educational Organization

49%

Computer Software Company

Government

Financial Services Firm

Educational Organization

37%

Computer Software Company

12%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Juniper Mist Premium Analytics?

We can manage the entire system across the network and troubleshoot the pain points.

See all answers

What is your experience regarding pricing and costs for Juniper Mist Premium Analytics?

The solution is expensive. I rate the pricing an eight out of ten.

See all answers

What needs improvement with Juniper Mist Premium Analytics?

The technical support needs improvement.

See all answers

What is the best network monitoring software for large enterprises?

PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it a...

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What do you like most about PRTG Network Monitor?

The tool is integrated with our email for the alerts.

See all answers

What is your experience regarding pricing and costs for PRTG Network Monitor?

PRTG Network Monitor is cheap.

See all answers

What do you like most about Zabbix?

The template system in Zabbix is very beneficial as it saves time in configuration.

See all answers

What is your experience regarding pricing and costs for Zabbix?

Zabbix's licensing and pricing are good for our needs.

See all answers

What needs improvement with Zabbix?

To improve Zabbix, adding more features to support the monitoring of modern workloads like containers would be benefi...

See all answers

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Compared 24% of the time

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Compared 22% of the time

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Compared 15% of the time

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Centreon vs PRTG Network Monitor

Compared 8% of the time

SolarWinds NPM vs PRTG Network Monitor

Compared 7% of the time

Nagios XI vs PRTG Network Monitor

Compared 6% of the time

ManageEngine OpManager vs PRTG Network Monitor

Compared 3% of the time

Fortinet FortiSIEM vs PRTG Network Monitor

Compared 3% of the time

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Centreon vs Zabbix

Compared 6% of the time

Checkmk vs Zabbix

Compared 5% of the time

Icinga vs Zabbix

Compared 5% of the time

LibreNMS vs Zabbix

Compared 5% of the time

Oracle Enterprise Manager vs Zabbix

Compared 2% of the time

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Product Reports

Buyer's Guide

Network Monitoring Software

July 2024

Download Juniper Mist Premium Analytics product report

Buyer's Guide

PRTG Network Monitor

July 2024

Download PRTG Network Monitor product report

Buyer's Guide

Zabbix

June 2024

Download Zabbix product report

Learn More

Juniper

Paessler GmbH

Zabbix

Overview

Juniper Mist Premium Analytics is a comprehensive network analytics solution that provides organizations with valuable insights into their network performance and user experience. The primary use case of this product is to enable IT teams to proactively monitor, troubleshoot, and optimize their network infrastructure.

The most valuable functionality of Juniper Mist Premium Analytics is its AI-driven insights and recommendations. Leveraging machine learning algorithms, it analyzes vast amounts of network data to identify anomalies, predict potential issues, and suggest remediation actions. This proactive approach helps organizations minimize network downtime, improve user experience, and optimize network performance.

By providing real-time visibility into network performance, Juniper Mist Premium Analytics helps organizations quickly identify and resolve network issues. It offers detailed analytics on network traffic, application performance, and user behavior, allowing IT teams to pinpoint the root cause of problems and take immediate action. This not only reduces troubleshooting time but also enhances overall network reliability.

Furthermore, Juniper Mist Premium Analytics enables organizations to optimize their network infrastructure. It provides insights into network capacity utilization, application usage patterns, and user behavior, allowing IT teams to make informed decisions about network design, resource allocation, and capacity planning. This helps organizations to ensure that their network is efficiently utilized and can support the growing demands of their users.

PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.

To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.

Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.

It offers a wide range of features including data collection, visualization, and reporting.

With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.

Sample Customers

Information Not Available

Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank

1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba

Buyer's Guide

PRTG Network Monitor vs. Zabbix

July 2024

Free Report: PRTG Network Monitor vs. Zabbix

Find out what your peers are saying about PRTG Network Monitor vs. Zabbix and other solutions. Updated: July 2024.

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