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Microsoft Power Automate vs UiPath Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Organizations achieve significant ROI in three months using Fortra's Automate through labor savings, productivity boosts, and efficiency enhancements.
Sentiment score
6.8
Microsoft Power Automate enhances efficiency, cost-effectiveness, and ROI through automation and familiar UI, providing substantial productivity improvements.
Sentiment score
7.3
UiPath Platform boosts ROI by reducing manual labor, enhancing efficiency, saving time, and enabling focus on high-value tasks.
Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money.
Chief Technology Officer at DOB Systems LLC
It has reduced our expenditures in terms of purchasing more products and employing more technicians.
System Administrator
On a scale from one to ten, I would rate the ROI as nine.
Project Manager - DevOps Engineer at ACC
On a daily basis, it saves about two to three hours.
Customer Solution Provider at Wema Bank
It has helped us save time, and we've saved thousands of hours through automation.
Assistant Manager, Data Science & Analytics at American International Group
There has been around 20% to 30% productivity improvement, which will definitely save money and costs.
Engineering Manager at a wholesaler/distributor with 10,001+ employees
It has saved about 20% to 30% of costs.
Governance Director at Diyar United Company
We have seen a 100% return on investment.
Software Engineer at university of southern california
UiPath has reduced human error and saved employee time.
Developer at a manufacturing company with 10,001+ employees
 

Customer Service

Sentiment score
7.5
Fortra's Automate support is responsive and knowledgeable, though improvements in user interface and navigation are suggested.
Sentiment score
6.3
Microsoft Power Automate's customer service varies; premium plans and regional support improve responsiveness, while community aids overall experience.
Sentiment score
7.0
UiPath's customer service is praised for responsiveness, but users note disparities across support tiers and regions.
They don't always understand the processes I'm trying to implement.
Senior Data Analyst at a financial services firm with 1-10 employees
They handle customers like me to get to the exact issue, detailing where that issue originates from a technical point of view, the resolution, and the summary they provided.
Software Engineer at Cateina Technologies
I would rate the technical support as a nine out of ten because it is quite fast and courteous.
Account Director at a tech services company with 11-50 employees
Having experience with coding is essential to fully utilize Power Automate.
Assistant Manager, Data Science & Analytics at American International Group
On a scale of one to ten, the technical support of Microsoft Power Automate rates as three within India, and eight or nine for support from outside India.
Power Platform Developer at a tech services company with 11-50 employees
They offer 24-hour technical support that consistently answers inquiries.
Talent Acquisition Specialist at APERCE
They were very helpful, addressing the issue in three hours.
Consultor at Visagio
Even though they are external, I can ping them on Slack and I get a response right away, so they really make it very accessible to be in touch.
Senior Finance Manager at a retailer with 5,001-10,000 employees
He works through whatever unique internal environment scenarios we have to overcome to make sure that it's doing exactly what we need, even though we're constantly having new security measures to implement on top of it.
Senior Manager, Tools & Automation at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
7.2
Fortra's Automate is scalable, flexible, cost-effective for SMBs, with high availability, failover support, but limited to Windows.
Sentiment score
6.6
Microsoft Power Automate is scalable and cost-effective, yet struggles with advanced tasks, better for small to medium organizations.
Sentiment score
7.6
UiPath Platform provides scalable, easy-to-deploy automation, seamlessly integrating with infrastructure to support growing enterprise demands.
The scalability of Automate also scores a ten out of ten.
IT Project Manager at Labo des histoires
I can deploy it on multiple infrastructures such as cloud, on-premises, or in a hybrid model.
Software Engineer at Cateina Technologies
It is easy to increase one bot or one studio without needing to buy another orchestrator, which can be quite expensive.
Account Director at a tech services company with 11-50 employees
Microsoft Power Automate is scalable enough for me and my customers.
Senior Operations and Group Information Technology Manager at a computer software company with 201-500 employees
The solution is capable of scaling with just a few clicks.
Hyper Automation Practice Head | RPA Manager at a tech services company with 11-50 employees
The scalability of the UiPath Platform rates a ten out of ten.
Application Architect / Project Manager at KNDS France
From a technical standpoint, it's essential to make the right technical decisions and design a scalable solution.
Solutions Architect at a tech services company with 11-50 employees
 

Stability Issues

Sentiment score
7.2
Fortra's Automate is reliable, resource-heavy, stable, and support-assisted, with infrequent issues, particularly on large files or tasks.
Sentiment score
7.5
Microsoft Power Automate is stable and reliable, with high user satisfaction and minor issues that are quickly resolved.
Sentiment score
7.3
UiPath Platform is generally stable but experiences issues during updates, with success depending on integration and expertise.
The stability of the solution is a ten out of ten.
IT Project Manager at Labo des histoires
For stability on a scale from one to ten, I would give it a solid nine.
Cloud Engineer - ll at a tech vendor with 11-50 employees
It has very robust features, and it is not prone to instability.
Account Director at a tech services company with 11-50 employees
Overall, there was only one instance of downtime in four years, which did not create any significant impact.
Senior Business Analyst at a healthcare company with 1,001-5,000 employees
I have not experienced any downtime, crashes, or performance issues.
Senior Manager, Information Technology at Autodesk, Inc.
Over six years, we have created zero support cases with UiPath.
Director, Applications at a retailer with 10,001+ employees
 

Room For Improvement

Fortra's Automate struggles with an outdated interface, limited integrations, high pricing, and lacks robust features and community support.
Microsoft Power Automate users seek better stability, integration, user-friendliness, error handling, connectors, documentation, and clearer licensing and environments.
Users seek improved coding, security, stability, and AI features in UiPath Platform, along with better documentation and integration support.
This is a significant concern, especially with critical workloads where visibility into errors is essential.
DevOps Engineer at Teksphere Global Services Limited
My major recommendation would be for easier upgrade paths between major versions.
Project Manager - DevOps Engineer at ACC
When new employees join our company, we created automation so they receive AWS credentials and all their AWS access and cloud access.
Cloud Engineer - ll at a tech vendor with 11-50 employees
Developers should have discretion over which view they want to use, either the old designer view or the new designer view, as Microsoft is forcing the new designer view, which most developers don't prefer.
Power Platform Developer at a tech services company with 11-50 employees
It would be better to make it a wizard more than requiring coding.
Senior Operations and Group Information Technology Manager at a computer software company with 201-500 employees
We haven't gone into depth to explore the integration with AI, so I am not really sure.
Engineering Manager at a wholesaler/distributor with 10,001+ employees
Adding more AI could help in small tasks that require intelligence or machine learning, leading to the next stage of automation.
Governance Director at Diyar United Company
If the UI changes or a label is changed, sometimes the whole flow breaks.
Student at a university with 1,001-5,000 employees
Regarding additional functionality for UiPath, I believe that additional features will only come into play when you start talking to the customers, accept feedback, and work on it.
Team lead at a manufacturing company with 10,001+ employees
 

Setup Cost

Fortra's Automate offers budget-friendly pricing per bot, cheaper than competitors, with options for single or unlimited use.
Microsoft Power Automate offers cost-effective automation, often bundled with Office 365, though premium features may increase costs for enterprises.
UiPath Platform pricing varies, higher than competitors, but offers strong ROI for enterprises; smaller businesses may struggle with costs.
Competitors are often more expensive than Automate.
Account Director at a tech services company with 11-50 employees
It offered what we wanted at a good, competitive price.
Senior Data Analyst at a financial services firm with 1-10 employees
It does a lot but also costs a lot.
Chief Technology Officer at DOB Systems LLC
The price of Microsoft Power Automate was affordable for our clients, who are small companies.
Talent Acquisition Specialist at APERCE
I don't remember paying anything excessively or overpriced.
Sales Manager at a comms service provider with 51-200 employees
Microsoft Power Automate is reasonably priced compared to others in the market.
Senior Operations and Group Information Technology Manager at a computer software company with 201-500 employees
Most of the UiPath products are priced higher than competitors.
Developer at a manufacturing company with 10,001+ employees
The cost can be a barrier in Hungary, making it difficult for me to persuade others to invest, especially when unattended robots come at a significant price point.
RPA Developer at a consultancy with 11-50 employees
When compared to competition, such as Microsoft's Power Automate platform or IBM Cloud Pak, UiPath is expensive.
Solutions Head of Software at Raya Integration
 

Valuable Features

Fortra's Automate provides an intuitive, flexible platform with low-code automation and seamless integration, boosting productivity across various industries.
Microsoft Power Automate streamlines task automation with low-code tools, seamless integration, and robust connectors, enhancing productivity and efficiency.
UiPath Platform offers user-friendly automation with AI features, integration, and resources to boost productivity and streamline workflows.
Automate's non-reliance on additional orchestrators makes it quite cost-effective.
Account Director at a tech services company with 11-50 employees
In my opinion, the best feature Automate offers is the scheduling.
DevOps Engineer at Teksphere Global Services Limited
Automate's compatibility with existing IT infrastructure has impacted our business operations positively by providing smooth integration with other software that we use, such as Gmail, Jira, and Microsoft 365 apps, which gives us a unified platform instead of having to keep switching from one software to another, saving a lot of time and streamlining the whole workflows.
IT Project Manager at Labo des histoires
We have saved thousands of hours by automating tasks that would have been labor-intensive and error-prone if done manually.
Assistant Manager, Data Science & Analytics at American International Group
If I want to fill something in Power Platform and need to fill another item in Salesforce, instead of doing the same task in different platforms, I can directly fill it in Power Platform and integrate it with Salesforce through API in Microsoft Power Automate, and my work is complete.
Power Platform Developer at a tech services company with 11-50 employees
Microsoft Power Automate has positively impacted my organization as it has saved a lot of time and effort.
Customer Solution Provider at Wema Bank
The tool has a noticeable ROI, and the investment is worth every penny as it reduces tedious tasks and improves scalability.
Governance Director at Diyar United Company
Our use of automation sped up the process of getting paid from insurance companies, saving us substantial amounts of money.
Software Engineer at university of southern california
Whenever they release a product, they also release a course in UiPath Academy. So, you can get familiarized with the product and understand the new capabilities.
Developer at a manufacturing company with 10,001+ employees
 

Categories and Ranking

Fortra's Automate
Sponsored
Ranking in Robotic Process Automation (RPA)
4th
Ranking in Business Orchestration and Automation Technologies
5th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
37
Ranking in other categories
No ranking in other categories
Microsoft Power Automate
Ranking in Robotic Process Automation (RPA)
3rd
Ranking in Business Orchestration and Automation Technologies
4th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
133
Ranking in other categories
Process Mining (4th), Agentic Automation (3rd)
UiPath Platform
Ranking in Robotic Process Automation (RPA)
1st
Ranking in Business Orchestration and Automation Technologies
1st
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
910
Ranking in other categories
Agentic Automation (2nd), AI-Agent Builders (1st), AI Finance & Accounting (2nd)
 

Featured Reviews

Jane Rachma Kiniti - PeerSpot reviewer
IT Project Manager at Labo des histoires
Automate has streamlined workflows and increased efficiency with powerful automation
The best features of the solution are the flexible automation features, it is rich with beautiful connectors, and it is easy to use with little to no coding knowledge required to get started, so anybody can use the tool. The intuitive interface of Automate has an intuitive design, which makes it easy to learn and use even without a strong technical background, and it has a drag-and-drop interface, which makes everything so easy and straightforward. The error handling capabilities in complex automation tasks are powerful, as it handles all types of tasks, whether complex or simple. I've never faced any problems even when dealing with complex tasks, so everything is super smooth and highly reliable, even when dealing with big tasks, as it has never slowed down. Automate's compatibility with existing IT infrastructure has impacted our business operations positively by providing smooth integration with other software that we use, such as Gmail, Jira, and Microsoft 365 apps, which gives us a unified platform instead of having to keep switching from one software to another, saving a lot of time and streamlining the whole workflows. The automated analytics have helped improve our business processes since it has increased our efficiency by automating our everyday tasks, freeing up time for us to focus more on strategic activities such as analyzing data and developing new business strategies. It is also cost-saving. By minimizing manual labor, it decreases human errors that can lead to costly mistakes. By automating the tasks, it helps to save costs, and it also improves our accuracy by reducing these errors to ensure that tasks are done almost perfectly.
Ayobami Shobaloju - PeerSpot reviewer
Customer Solution Provider at Wema Bank
Automating processes has saved time and improved communication
Something frustrates me concerning Microsoft Power Automate, and that is about the integration with Microsoft Forms and Excel. The issue now is that I don't get my responses synchronized automatically, and that frustrates me a lot. If the team could take this as feedback, the synchronization of the feedback responses from the forms and the Excel sheets should be seamless. This synchronization issue happens frequently, and it causes a lot of delays in the sense that the mails that ought to go out to the agents fail at some point. I have to reload these responses so that the agents can get their responses as when submitted. What I notice is that the responses don't go out without proper synchronization, so I reload the field responses, and this works afterwards. I would say probably a seamless walkthrough process for new users would be beneficial. For those using it for the first time, a seamless walkthrough process would be fine.
reviewer2761431 - PeerSpot reviewer
Manager Rpa at a retailer with 10,001+ employees
Significantly reduces manual effort and improves team workflows through automated ticketing
We've used Agent Builder, IXP, and Maestro for orchestration. We have created context-grounded searches or chatbots using context grounding, and we also use context grounding within an Agentic flow where a bot or agent reads ServiceNow tickets to determine whether it has been assigned to the right work group. If it has not been assigned correctly due to human error, it automatically reassigns it to the right group. I would assess Agentic AI's ability to extract data points as effective. We created an agent for the purpose of extracting data, though not in a document. We created what we call an email conversation agent that engages with a customer, vendor, or someone in an email conversation with a set goal of extracting specific data points for an action to be performed subsequently. The one automation we have deployed in production involves the agent interacting with team members to collect data points and create a ServiceNow ticket. We appreciate almost all features of UiPath Platform, with one of the most successful ones being the use of Coms Mining. Most of the new features related to AI have all been good, and we use Agentic. We have already created a few agents and have started to use Maestro for a few flows, though we are not yet there to orchestrate an end-to-end workflow. We have good ROI from the automations we have developed with UiPath Platform, which far exceeds the investment in the platform. It has saved us tens of thousands of hours in manual effort, making the team members happy to pursue other things of value.
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Answers from the Community

reviewer1749891 - PeerSpot reviewer
Works at Arcadis
Jan 27, 2022
Jan 27, 2022
UiPath
See 2 answers
HY
Engineer at MIBA
Jan 12, 2022
JV
Software Consultant at TANGENT SOLUTIONS
Jan 27, 2022
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
8%
Performing Arts
6%
Financial Services Firm
15%
Computer Software Company
10%
Manufacturing Company
9%
Insurance Company
5%
Computer Software Company
14%
Financial Services Firm
11%
Manufacturing Company
10%
Retailer
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise10
Large Enterprise9
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise17
Large Enterprise66
By reviewers
Company SizeCount
Small Business249
Midsize Enterprise143
Large Enterprise666
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
I have used it mainly for internal process automation, including file transfer, data extraction, and scheduling jobs.
What is your experience regarding pricing and costs for Fortra Automate?
Regarding the pricing of Fortra's Automate, I think it is neither expensive nor inexpensive. From what I have seen, i...
RPA that Bots can run without centralized control?
Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Pow...
How do I choose between UiPath and Microsoft Power Automate?
Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌...
How is Automation Anywhere compared to Microsoft Power Automate?
‌Neither‌ ‌solution‌ ‌requires‌ ‌any‌ ‌coding‌ ‌experience,‌ ‌and‌ ‌both‌ ‌are‌ ‌easy‌ ‌to‌ ‌use‌ ‌and‌ ‌have‌ ‌great...
Best RPA tools for IBM iSeries
I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packa...
I am evaluating Blue Prism and UiPath for RPA for my company. Which one do you recommend?
I'm very familiar with UiPath and the RPA industry: was hired by Daniel Dines in 2015 when there were 35 employees an...
What do you like most about UiPath?
UiPath is user-friendly, meaning even without coding knowledge, we only need basic logic understanding.
 

Also Known As

HelpSystems Automate, Automate
Power Automate, Microsoft Flow, MS Power Automate, WinAutomation by Softomotive, ProcessRobot by Softomotive, Minit
UiPath Maestro, UiPath Apps, UiPath Agent Builder
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
1. Coca-Cola 2. General Electric 3. Siemens 4. Accenture 5. Deloitte 6. Johnson & Johnson 7. Ford 8. Nestle 9. Procter & Gamble 10. IBM 11. Amazon 12. Google 13. Microsoft 14. Adobe 15. Cisco 16. Oracle 17. SAP 18. Intel 19. HP 20. Dell 21. Verizon 22. AT&T 23. T-Mobile 24. Walmart 25. Target 26. Home Depot 27. McDonald's 28. Starbucks 29. Nike 30. Apple 31. Facebook 32. Twitter
1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies
Find out what your peers are saying about Microsoft Power Automate vs. UiPath Platform and other solutions. Updated: December 2025.
879,927 professionals have used our research since 2012.