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Prisma Access by Palo Alto Networks vs Symantec CloudSOC CASB comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Cloud Access Security Brokers (CASB)
7th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Secure Web Gateways (SWG) (5th), Internet Security (3rd), Web Content Filtering (1st), ZTNA as a Service (7th), Secure Access Service Edge (SASE) (8th)
Prisma Access by Palo Alto ...
Ranking in Cloud Access Security Brokers (CASB)
1st
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
66
Ranking in other categories
Secure Web Gateways (SWG) (4th), Enterprise Infrastructure VPN (5th), ZTNA as a Service (2nd), Secure Access Service Edge (SASE) (1st)
Symantec CloudSOC CASB
Ranking in Cloud Access Security Brokers (CASB)
19th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Cloud Access Security Brokers (CASB) category, the mindshare of iboss is 2.5%, up from 1.7% compared to the previous year. The mindshare of Prisma Access by Palo Alto Networks is 14.4%, down from 18.4% compared to the previous year. The mindshare of Symantec CloudSOC CASB is 0.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Access Security Brokers (CASB) Market Share Distribution
ProductMarket Share (%)
Prisma Access by Palo Alto Networks14.4%
iboss2.5%
Symantec CloudSOC CASB0.8%
Other82.3%
Cloud Access Security Brokers (CASB)
 

Featured Reviews

reviewer2701851 - PeerSpot reviewer
Managing Director
Enhances web security with a single pane of glass and flexible deployment
I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.
IgorPinter - PeerSpot reviewer
Director at PULSEC
Zero-trust access has improved remote security and now simplifies cloud-based firewall management
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I completed the integration without any issues. What Palo Alto Networks can do better for Prisma Access by Palo Alto Networks is probably to have the point of presence available in more locations. The point of presence from the Serbia region has the nearest POP in Frankfurt, which is an issue since it is your gateway—when you start browsing the internet, you go through a commercial connection in Germany. They definitely need to spread the service in other countries.
cto543714 - PeerSpot reviewer
CTO at a tech services company with 11-50 employees
Works very well in a hybrid environment in terms of DLP policies, but trying to do your own troubleshooting can be a little bit difficult
It does scale. They have different data centers spread out for you to do things. It scales just fine, but it is the setup and configuration that you have to do in order for it to scale the way you want it to. I know that some of the newer technologies, such as Zscaler, are doing SD-LAN type connections and things of that sort to improve performance and scalability. So, things are still evolving in terms of scalability. Depending on how you deployed it, you can run into some performance gotchas. If you take a VPN connection and try to overtax it, you can run into problems. You can't say that it didn't scale. You have to use a different method to get the traffic, or you may have to set up two VPN tunnels or things of that sort. So, if you want it to scale, you have to think it through and make sure you are deploying it in a manner to scale. It can scale, but you have to plan it and make sure you think everything through.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"The console is cloud-based, which is something I really appreciate."
"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"iboss is among the few products providing inline filtering where no application is needed on the device."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."
"It is geographically dispersed, and it sits on top of Google and AWS platforms. Therefore, you don't face the standard issues, such as latency or bandwidth issues, that you usually face in the case of on-prem data centers."
"The most valuable feature is the zero-trust part of this solution."
"Prisma Access protects all app traffic, so that users can gain access to all apps and that's very important because we need to be able to access everything. It also allows us to access non-web apps; anything internal that we need access to, we can access."
"The always-on feature is fantastic for the users. They don't have to think about it. When they go to a coffee shop to do work, there's no need to remember to toggle the VPN on. We'll protect them. URL filtering is the same at home as it is in the office."
"Customers are quite happy with Prisma Access by Palo Alto Networks because there is less spending on technologies."
"It's quite reliable and performs well for users."
"The protection for web-based applications was helpful for my colleagues who didn't want a particular application on their devices. And the non-web access protection was more for our developers because they were writing and building code on their computers. Prisma Access was able to protect them."
"I like it because it's very easy to use. You install the client and you have to know your gateway, but that's something we give to our users. Beyond that, it takes about three seconds to train them on how to use it. And it just works well. That's great for us because it means less administrative time."
"The ability to monitor for threats is the solution's most valuable aspect."
"This solution has improved my organization because it allows us to have visibility and monitoring over our global workforce connectivity to Office 365 and for Service Now."
"The active directory integration is very valuable as we can connect to the list of users that we have and the cloud control, the blocking, the access control of the cloud, can be handled by this product."
"The monitoring and threat protection were the solution's most valuable features."
"One of the most valuable features of Symantec CloudSOC CASB is its detection functionality. It uses the same base as Data Loss Prevention, allowing for close integration between on-premises DLP and the Symantec CloudSOC CASB. This integration lets you manage policies and incidents across both platforms."
"The value in some of these solutions is just the integration of technologies with their on-prem DLP solution. So, you can tie on-prem and cloud DLP policies together. You can apply on-prem policies to the cloud to have consistent policies in a hybrid environment. So, it works very well in that hybrid environment of on-prem and cloud."
 

Cons

"The reporting feature needs improvement."
"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"Its pricing could be better."
"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"Iboss is growing so fast that it is often hard for them to keep up with the challenges."
"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"To scale up, a new iboss Node Blade Chassis must be purchased."
"Better integration with the MDM solution would be useful."
"I would like to see better pricing and an easier logging process. Also, if there was a way to log a global log, everything could go onto the system. It would be better if there was a third log, otherwise one would have to do everything manually."
"The solution needs to be more compatible with other solutions. This is specifically a problem for us when it comes to healthcare applications. They have proprietary connection types and things of that nature that make compatibility a challenge sometimes."
"My clients are not satisfied with the technical support from Palo Alto Networks."
"Palo Alto's operational and support model needs improvement since we have faced issues with resolving problems."
"They could add more flexibility and improve product performance."
"The product's price is an area of concern where improvements are required. The solution's price should be lowered."
"There can be some latency issues with the solution that should be improved."
"The data security needs improvement. We should be able to leverage it a bit better for situations where someone may be trying to upload documents onto the cloud application."
"The solution should work to incorporate some machine learning policies like IDM and VML."
"It's a niche product. Not many people use it, and therefore there isn't as much of a knowledge base surrounding it."
"They have some room for improvement in terms of being able to do troubleshooting. If you're trying to troubleshoot it, you have to work a lot with their backend people in order to get to a solution. So, trying to do your own troubleshooting can be a little bit difficult."
"I would like to see them develop the ability to integrate it with a central management system."
 

Pricing and Cost Advice

"It is probably in line with other solutions, but I do not deal with the financial side."
"The overall pricing for iboss is very competitive and transparent."
"It is expensive compared to one of its competitors."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"Prisma is in the middle of the road. It's not the most expensive, but it's not the cheapest. There aren't any additional costs, to my knowledge. I know they have some extra modules, but we didn't use them."
"Prisma Access by Palo Alto Networks has flexible licensing models with different categories. It comes with different features which can be removed if not needed. However, its pricing is high."
"Prisma Access by Palo Alto Networks is an expensive solution, especially when compared to other solutions like Cisco. There are no additional charges apart from the standard licensing costs attached to the solution."
"In terms of pricing, considering that it is a two or three years old solution, they should apply big discounts for the next two or three years. This approach will be better for them to capture the market."
"I'm still comparing, but the solution is quite expensive."
"It is not cheap. It is expensive. The good thing is that you are able to pay for what you need, but overall, it is not cheap. The pricing is not based on packages. You pay based on the features. If you want DLP, you only pay for DLP. They are very flexible. It is not cheap, but the licensing is flexible. There are no additional costs in addition to the standard licensing fees."
"The licensing fees are paid on a yearly basis and for what we get, the price is good."
"The pricing for this solution is on the higher end."
"It compares well with the competition because they're all priced on a per-user basis. I've seen the rest of them. There is definitely a huge price difference between them."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
9%
Comms Service Provider
6%
Financial Services Firm
11%
Manufacturing Company
11%
Computer Software Company
10%
Government
5%
Financial Services Firm
20%
Healthcare Company
9%
Manufacturing Company
9%
Real Estate/Law Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise6
Large Enterprise5
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise21
Large Enterprise27
No data available
 

Questions from the Community

What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
What do you like most about Prisma Access by Palo Alto Networks?
The most valuable features of the solution are in the areas of the secure remote access it provides while also being ...
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
What needs improvement with Symantec CloudSOC CASB?
After integrating the Gatelet with a live environment, users experienced connectivity issues because they were not im...
What is your primary use case for Symantec CloudSOC CASB?
The solution helps detect and control data in the cloud, focusing on Shadow IT and Shadow Data. The audit module help...
 

Also Known As

iBoss Cloud Platform
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
CloudSOC, Symantec CloudSOC
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Globe Telecom
Find out what your peers are saying about Prisma Access by Palo Alto Networks vs. Symantec CloudSOC CASB and other solutions. Updated: December 2025.
881,665 professionals have used our research since 2012.