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Prisma Access by Palo Alto Networks vs Symantec CloudSOC CASB comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Cloud Access Security Brokers (CASB)
7th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Secure Web Gateways (SWG) (5th), Internet Security (3rd), Web Content Filtering (1st), ZTNA as a Service (7th), Secure Access Service Edge (SASE) (8th)
Prisma Access by Palo Alto ...
Ranking in Cloud Access Security Brokers (CASB)
1st
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
66
Ranking in other categories
Secure Web Gateways (SWG) (4th), Enterprise Infrastructure VPN (5th), ZTNA as a Service (2nd), Secure Access Service Edge (SASE) (1st)
Symantec CloudSOC CASB
Ranking in Cloud Access Security Brokers (CASB)
19th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Cloud Access Security Brokers (CASB) category, the mindshare of iboss is 2.5%, up from 1.7% compared to the previous year. The mindshare of Prisma Access by Palo Alto Networks is 14.4%, down from 18.4% compared to the previous year. The mindshare of Symantec CloudSOC CASB is 0.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Access Security Brokers (CASB) Market Share Distribution
ProductMarket Share (%)
Prisma Access by Palo Alto Networks14.4%
iboss2.5%
Symantec CloudSOC CASB0.8%
Other82.3%
Cloud Access Security Brokers (CASB)
 

Featured Reviews

reviewer2701851 - PeerSpot reviewer
Managing Director
Enhances web security with a single pane of glass and flexible deployment
I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.
IgorPinter - PeerSpot reviewer
Director at PULSEC
Zero-trust access has improved remote security and now simplifies cloud-based firewall management
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I completed the integration without any issues. What Palo Alto Networks can do better for Prisma Access by Palo Alto Networks is probably to have the point of presence available in more locations. The point of presence from the Serbia region has the nearest POP in Frankfurt, which is an issue since it is your gateway—when you start browsing the internet, you go through a commercial connection in Germany. They definitely need to spread the service in other countries.
cto543714 - PeerSpot reviewer
CTO at a tech services company with 11-50 employees
Works very well in a hybrid environment in terms of DLP policies, but trying to do your own troubleshooting can be a little bit difficult
It does scale. They have different data centers spread out for you to do things. It scales just fine, but it is the setup and configuration that you have to do in order for it to scale the way you want it to. I know that some of the newer technologies, such as Zscaler, are doing SD-LAN type connections and things of that sort to improve performance and scalability. So, things are still evolving in terms of scalability. Depending on how you deployed it, you can run into some performance gotchas. If you take a VPN connection and try to overtax it, you can run into problems. You can't say that it didn't scale. You have to use a different method to get the traffic, or you may have to set up two VPN tunnels or things of that sort. So, if you want it to scale, you have to think it through and make sure you are deploying it in a manner to scale. It can scale, but you have to plan it and make sure you think everything through.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The console is cloud-based, which is something I really appreciate."
"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."
"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."
"Technical support is pretty sharp and very responsive."
"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."
"Prisma integrates well with Cortex XDR and Cortex Data Lake. My company has been also using Prisma Access in-house for nearly a year, and it integrates seamlessly."
"Prisma SaaS is very easy to use; it's common sense — it's the best-in-class."
"It's very stable. Sometimes after installing the boxes, we leave them for one or two years. We would just touch the box in the case of the customer needing new requirements or changes to the setup."
"I think the stability of Prisma Access by Palo Alto Networks is excellent, and I would rate it ten out of ten."
"It's much faster and more secure than legacy solutions. It is also quite stable and scalable as well. We are able to see all the traffic in one place."
"The solution has all its capabilities in a single cloud delivery platform which is great and it provides overall good protection."
"The features I find most valuable is WildFire, user integration, and the basic technology features."
"The most valuable features are ZTNA 2.0, CASB, Threat Prevention, and Autonomous Digital Experience Management (ADAM)."
"The active directory integration is very valuable as we can connect to the list of users that we have and the cloud control, the blocking, the access control of the cloud, can be handled by this product."
"One of the most valuable features of Symantec CloudSOC CASB is its detection functionality. It uses the same base as Data Loss Prevention, allowing for close integration between on-premises DLP and the Symantec CloudSOC CASB. This integration lets you manage policies and incidents across both platforms."
"The ability to monitor for threats is the solution's most valuable aspect."
"The monitoring and threat protection were the solution's most valuable features."
"The value in some of these solutions is just the integration of technologies with their on-prem DLP solution. So, you can tie on-prem and cloud DLP policies together. You can apply on-prem policies to the cloud to have consistent policies in a hybrid environment. So, it works very well in that hybrid environment of on-prem and cloud."
"This solution has improved my organization because it allows us to have visibility and monitoring over our global workforce connectivity to Office 365 and for Service Now."
 

Cons

"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."
"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."
"To scale up, a new iboss Node Blade Chassis must be purchased."
"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."
"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."
"Prisma's integration between operational technology and IT should be more seamless. Right now, it requires additional setup and maintenance."
"GlobalProtect can face challenges with latency, especially when remote workers connect to centralized locations."
"There is a lack of integration with third-party solutions like CrowdStrike or SentinelOne in Prisma Access by Palo Alto Networks. Although they have a tight ecosystem with their products, opening up for integration with other solutions would be beneficial."
"They automatically update and they should give us time to fully understand what they're updating so that we can make sure it doesn't impact production."
"There is some particular traffic that the security team wants to filter out and apply their own policies and they cannot."
"While Palo Alto has understood the essence of building capabilities around cloud technology and have come up with a CASB offering, that is a very new product. There are other companies that have better offerings for understanding cloud applications and have more graceful controls. That's something that Palo Alto needs to work on."
"I haven't seen any SD-WAN configuration capability. If Prisma Access would support SD-WAN, that would help... SD-WAN devices should be able to reach Prisma Access, and Palo Alto should support different, vendor-specific devices, not just Palo Alto devices, for SD-WAN configuration."
"The licensing model isn't flexible enough. It's an all-or-nothing model. Other providers in the market allow you to buy modules or add-ons separately. With Prisma Access, you have to purchase the same module for all users."
"It's a niche product. Not many people use it, and therefore there isn't as much of a knowledge base surrounding it."
"The solution should work to incorporate some machine learning policies like IDM and VML."
"The data security needs improvement. We should be able to leverage it a bit better for situations where someone may be trying to upload documents onto the cloud application."
"They have some room for improvement in terms of being able to do troubleshooting. If you're trying to troubleshoot it, you have to work a lot with their backend people in order to get to a solution. So, trying to do your own troubleshooting can be a little bit difficult."
"I would like to see them develop the ability to integrate it with a central management system."
 

Pricing and Cost Advice

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"The overall pricing for iboss is very competitive and transparent."
"It is probably in line with other solutions, but I do not deal with the financial side."
"It is expensive compared to one of its competitors."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is pretty expensive. We have to balance the cost of some features. They need to work on some of the services and products, price-wise."
"This is not an expensive product and everything is included with one license."
"There's no reason not to buy the enterprise version that gives you unlimited PoPs, but you must understand the limitations you impose on yourself if you do that. If you go crazy, that allowlist will be too big for Kubernetes clusters."
"The pricing can be difficult because it came to us with another agreement, but it can be negotiated. I highly recommend people to compare this product's performance and pricing against BetterCloud, because I feel BetterCloud is better than Prisma SaaS if they're starting from scratch."
"We have to pay additional costs for maintenance and support services."
"Prisma Access is a little bit expensive."
"Prisma is in the middle of the road. It's not the most expensive, but it's not the cheapest. There aren't any additional costs, to my knowledge. I know they have some extra modules, but we didn't use them."
"Prisma Access by Palo Alto Networks has flexible licensing models with different categories. It comes with different features which can be removed if not needed. However, its pricing is high."
"It compares well with the competition because they're all priced on a per-user basis. I've seen the rest of them. There is definitely a huge price difference between them."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
9%
Comms Service Provider
6%
Financial Services Firm
11%
Manufacturing Company
11%
Computer Software Company
10%
Government
5%
Financial Services Firm
17%
Healthcare Company
10%
Manufacturing Company
10%
Real Estate/Law Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise6
Large Enterprise6
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise21
Large Enterprise27
No data available
 

Questions from the Community

What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
What do you like most about Prisma Access by Palo Alto Networks?
The most valuable features of the solution are in the areas of the secure remote access it provides while also being ...
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
What needs improvement with Symantec CloudSOC CASB?
After integrating the Gatelet with a live environment, users experienced connectivity issues because they were not im...
What is your primary use case for Symantec CloudSOC CASB?
The solution helps detect and control data in the cloud, focusing on Shadow IT and Shadow Data. The audit module help...
 

Also Known As

iBoss Cloud Platform
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
CloudSOC, Symantec CloudSOC
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Globe Telecom
Find out what your peers are saying about Prisma Access by Palo Alto Networks vs. Symantec CloudSOC CASB and other solutions. Updated: February 2026.
882,886 professionals have used our research since 2012.