"I haven't found any issues related to latency or any other issue."
"Web proxy adds an effective layer for security."
"The implementation is pretty easy."
"Cisco Umbrella is a totally different solution. They are the first to come up with this idea of security. It's a totally new concept of security for everybody, for every time, real time, perfectionism."
"Some clients only want DNS security, while others want more of the advanced features that it has available."
"I think recently with many people working from home, Cisco Umbrella has been very useful. For example, we can manage the device and the network when the employee is not working on the local host. Cisco Umbrella is very valuable for this kind of infrastructure."
"Overall, it is a very good solution. It is a simple solution and very easy to set up."
"Stability-wise, it's good. I have never encountered any bugs."
"To quarantine and clean a malware file provides a lot of security."
"The performance is good."
"It is easy to use, easy to integrate, and is stable. It's scalable as well."
"The remediation process is easy compared to other platforms."
"It has predefined or preconfigured rules, which are getting periodically updated. They are providing continuous improvements and periodically updating all search queries that they are looking for. That is one thing that helps us to stay vigilant and focused. If we query our AWS account for any breaches or vulnerabilities with any of the cloud tests, and it alerts us based on these predefined rules. It also provides an option to configure our own rules, and based on these rules, it can query the cloud trail logs, pull the information, and trigger alerts in real-time. I haven't explored this feature much because there are multiple accounts, and we don't have enough time to explore this feature. It also provides multiple integrations. When vulnerabilities or breaches are happening, you should be aware of them immediately. It provides integration with tools such as Slack, PagerDuty so that you can get alerted as soon as the high severity stuff comes up. For example, you have a security group that has allowed public traffic on port 22. As TechOps, you should be aware of this immediately. You cannot scan each machine or look into all security groups to identify it. So, Prisma helps us and alerts us when this kind of high-priority stuff comes up. It has different statistics, analytics, and graphs for data. The description of alerts is also pretty good. They describe what are the possible causes for this and what are the solutions. From Prisma Cloud, you can directly go to the AWS account. When you click on an alert, a resource, or a resource ID, it takes you to the AWS console where you need to log in. If you are already logged in, it will take you to that instance directly, and you can fix the issue there. I have found this feature very useful."
"Prisma SaaS is very easy to use; it's common sense — it's the best-in-class."
"Prisma's most valuable feature would be its ability to identify bad or risky configurations."
"The active directory integration is very valuable as we can connect to the list of users that we have and the cloud control, the blocking, the access control of the cloud, can be handled by this product."
"The monitoring and threat protection were the solution's most valuable features."
"The ability to monitor for threats is the solution's most valuable aspect."
"The value in some of these solutions is just the integration of technologies with their on-prem DLP solution. So, you can tie on-prem and cloud DLP policies together. You can apply on-prem policies to the cloud to have consistent policies in a hybrid environment. So, it works very well in that hybrid environment of on-prem and cloud."
"In the next release, I would like to see the integration of VDI NSX with Cisco Umbrella."
"Looking at the full umbrella suite in the light of SASE, Secure Access Service Edge, they are clearly lacking in the inline CASB."
"The API is very Cisco orientated, which is absolutely fine if you're using Cisco Firepower and SecureX kind of products, but if you want to integrate with third parties, it is a bit tricky. There are some key API connectors for the more prevalent SIEM tools. I would really like to see in Cisco Umbrella the ability to create customized reports and then assign the rights to view these reports to people within a group. I should be able to create a customized report, which is viewable by anybody who has the rights. I should be able to create groups within Cisco Umbrella, and then assign reports to groups and have those reports split out automatically only to those groups. I can kind of do it by restricting my email list, but it is a half-complete way of doing it."
"If the security issues are taken care of it would be better."
"The reporting could be improved by way of the information that's displayed. For example, when you pull a report, it shows an internal employee going to many websites, but you can spin that right down by saying a lot of it is being cached."
"It should have a real-time malware classification engine. It should check the malware on the website. It would be good if it had a real-time malware check for the websites because currently, it just compares the DNS queries of the blacklist. It should also have malware control over file execution and the types of files that the users are allowed to download."
"It has happened in the past that Cisco Umbrella has denied us access to secure websites."
"It should have more integrations with multiple end user OEMs."
"Prisma would be a stronger solution if it could aggregate resources by project or by application. So say we have an application we've developed in AWS and five applications we've developed in Azure. The platform will group it according to those applications, but it's based on the tags we use in Azure, which means I have to rely on development teams to tag resources properly."
"My clients would like to see a more feature-rich product."
"The price can be reduced to make it more competitive."
"We are using the SaaS offering. We use our applications for microservices. We use Twistlock to scan containers, and it displays these results in Prisma, which is a good feature because we can see vulnerabilities with respect to these containers. We can see everything in a very detailed manner. However, when you have different environments for a single application, such as DEV, QA, PROD, and TEST, all these environments run multiple containers, which can lead to a very high number of containers. In such a scenario, it shows you the alerts for all those containers that have vulnerabilities. If you show the results of all the containers that share the same image, it is not going to add any value. Therefore, they should narrow down the alerts based on a container. It should show information for a single container. Otherwise, the person who is looking at the results gets the impression that he has to fix all these issues. This is something that they can improve."
"Lacks a hybrid model which has API plus in-line security."
"When it comes to integration mechanisms, Prisma SaaS does not support reverse proxy type of integrations."
"The data security needs improvement. We should be able to leverage it a bit better for situations where someone may be trying to upload documents onto the cloud application."
"It's a niche product. Not many people use it, and therefore there isn't as much of a knowledge base surrounding it."
"They have some room for improvement in terms of being able to do troubleshooting. If you're trying to troubleshoot it, you have to work a lot with their backend people in order to get to a solution. So, trying to do your own troubleshooting can be a little bit difficult."
"The solution should work to incorporate some machine learning policies like IDM and VML."
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Prisma SaaS by Palo Alto Networks is ranked 4th in Cloud Access Security Brokers (CASB) with 7 reviews while Symantec CloudSOC CASB is ranked 8th in Cloud Access Security Brokers (CASB) with 4 reviews. Prisma SaaS by Palo Alto Networks is rated 8.4, while Symantec CloudSOC CASB is rated 9.0. The top reviewer of Prisma SaaS by Palo Alto Networks writes "We know instantly if somebody configures something in a way that's vulnerable". On the other hand, the top reviewer of Symantec CloudSOC CASB writes "Good for blocking access, very scalable, and quite reliable". Prisma SaaS by Palo Alto Networks is most compared with Zscaler Internet Access, Netskope CASB, Microsoft Defender for Cloud Apps, Check Point CloudGuard Posture Management and Infoblox Advanced DNS Protection, whereas Symantec CloudSOC CASB is most compared with Microsoft Defender for Cloud Apps, Netskope CASB, McAfee MVISION Cloud, Bitglass and VMware SD-WAN. See our Prisma SaaS by Palo Alto Networks vs. Symantec CloudSOC CASB report.
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