Prisma Access by Palo Alto Networks vs Symantec CloudSOC CASB comparison

Palo Alto Networks and Broadcom are both solutions in the Cloud Access Security Brokers (CASB) category. Palo Alto Networks is ranked #1 with an average rating of 8.2, while Broadcom is ranked #19 with an average rating of 6.0. Palo Alto Networks holds a 14.4% mindshare in CASB, compared to Broadcom’s 0.8% mindshare. Additionally, 92% of Palo Alto Networks users are willing to recommend the solution, compared to 80% of Broadcom users who would recommend it.

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Executive SummaryUpdated on Nov 7, 2024

Prisma Access by Palo Alto Networks and Symantec CloudSOC CASB are cloud security solutions. Prisma Access seems to have an advantage in deployment efficiency, while Symantec CloudSOC CASB stands out with its feature set.

Features: Prisma Access enhances threat prevention, integrates seamlessly across networks, and prioritizes security. Symantec CloudSOC CASB focuses on data protection, visibility into cloud applications, and extensive policy controls.

Room for Improvement: Prisma Access could benefit from reducing upfront costs and expanding feature depth. Improvements in user interface and alerts might also enhance usability. Symantec CloudSOC CASB may gain from simplifying its systems and reducing complexity in feature use. Expanding scalability options and better integration with existing frameworks could also be beneficial.

Ease of Deployment and Customer Service: Prisma Access offers cloud-delivered services with strong scaling options, providing centralized management and deployment simplicity. Symantec CloudSOC CASB is valued for its reliable customer service and straightforward deployment model.

Pricing and ROI: Prisma Access requires a significant initial investment but offers good ROI through scalable solutions. Symantec CloudSOC CASB presents a competitive cost with strong ROI and feature emphasis.

To learn more, read our detailed Prisma Access by Palo Alto Networks vs. Symantec CloudSOC CASB Report (Updated: February 2026).

Buyer's Guide

Prisma Access by Palo Alto Networks vs. Symantec CloudSOC CASB

February 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Mindshare comparison

As of February 2026, in the Cloud Access Security Brokers (CASB) category, the mindshare of iboss is 2.5%, up from 1.7% compared to the previous year. The mindshare of Prisma Access by Palo Alto Networks is 14.4%, down from 18.4% compared to the previous year. The mindshare of Symantec CloudSOC CASB is 0.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Access Security Brokers (CASB) Market Share Distribution
Product	Market Share (%)
Prisma Access by Palo Alto Networks	14.4%
iboss	2.5%
Symantec CloudSOC CASB	0.8%
Other	82.3%

Cloud Access Security Brokers (CASB)

Featured Reviews

reviewer2701851

Managing Director

Enhances web security with a single pane of glass and flexible deployment

I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.

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IgorPinter

Director at PULSEC

Zero-trust access has improved remote security and now simplifies cloud-based firewall management

Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I completed the integration without any issues. What Palo Alto Networks can do better for Prisma Access by Palo Alto Networks is probably to have the point of presence available in more locations. The point of presence from the Serbia region has the nearest POP in Frankfurt, which is an issue since it is your gateway—when you start browsing the internet, you go through a commercial connection in Germany. They definitely need to spread the service in other countries.

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cto543714

CTO at a tech services company with 11-50 employees

Works very well in a hybrid environment in terms of DLP policies, but trying to do your own troubleshooting can be a little bit difficult

It does scale. They have different data centers spread out for you to do things. It scales just fine, but it is the setup and configuration that you have to do in order for it to scale the way you want it to. I know that some of the newer technologies, such as Zscaler, are doing SD-LAN type connections and things of that sort to improve performance and scalability. So, things are still evolving in terms of scalability. Depending on how you deployed it, you can run into some performance gotchas. If you take a VPN connection and try to overtax it, you can run into problems. You can't say that it didn't scale. You have to use a different method to get the traffic, or you may have to set up two VPN tunnels or things of that sort. So, if you want it to scale, you have to think it through and make sure you are deploying it in a manner to scale. It can scale, but you have to plan it and make sure you think everything through.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It was a very easy product to install. It can be deployed very fast."

"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."

"Its initial setup was straightforward."

"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."

"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."

"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."

"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."

"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."

More iboss pros

"The most valuable features of the solution stem from the fact that it offers stability and scalability while being a very secure product."

"It protects all app traffic so that users can gain access to all apps. Unlike other solutions that only work from ports 80 and 443, which are predominantly for web traffic, Prisma Access covers all protocols and works on all traffic patterns... The most sophisticated attacks can arise from sources that are not behind 80/443."

"There are plenty of features this solution provides and the most valuable would be the complete security protection we are receiving. We are provided with similar security that the Palo Alto AWS solution has. This includes features such as a firewall and machine learning AI."

"The solution's most valuable features were the model's reduced complexity on the client side and its capability to provide security."

"Panorama provides centralized management capabilities for all our firewalls and locations so that we can manage different data centers through a single device, a very valuable feature. We don't have to log into various devices to oversee them individually."

"Monitoring is the most valuable feature because we can easily monitor all kinds of stuff coming over the network. We can check the dashboard and work accordingly."

"Prisma Access gives us security from a single point. It controls mobile users and determines how secure their networks will be, including from where they will get internet access. We can optimize things and add security profiles centrally."

"The most valuable feature of Prisma Access is its ability to provide enterprise-class security for both Internet and internal application access."

More Prisma Access by Palo Alto Networks pros

"The ability to monitor for threats is the solution's most valuable aspect."

"The value in some of these solutions is just the integration of technologies with their on-prem DLP solution. So, you can tie on-prem and cloud DLP policies together. You can apply on-prem policies to the cloud to have consistent policies in a hybrid environment. So, it works very well in that hybrid environment of on-prem and cloud."

"The active directory integration is very valuable as we can connect to the list of users that we have and the cloud control, the blocking, the access control of the cloud, can be handled by this product."

"One of the most valuable features of Symantec CloudSOC CASB is its detection functionality. It uses the same base as Data Loss Prevention, allowing for close integration between on-premises DLP and the Symantec CloudSOC CASB. This integration lets you manage policies and incidents across both platforms."

"This solution has improved my organization because it allows us to have visibility and monitoring over our global workforce connectivity to Office 365 and for Service Now."

"The monitoring and threat protection were the solution's most valuable features."

Cons

"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."

"Sometimes the agent stops working in iboss, and we have to reinstall the agent."

"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."

"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."

"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."

"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."

"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."

"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."

More iboss cons

"There should be a dedicated portal or SASE-based solution. They're trying to add a plugin but it needs a dedicated portal because it is now an enterprise solution for multiple organizations. People should be able to directly log in to a dedicated page for Prisma Access, rather than going into a Panorama plugin, and always having to update the plugin."

"One area for improvement is for them to stay on top of keeping their CVEs on their platform up to date."

"The price can be reduced to make it more competitive."

"Lacks a hybrid model which has API plus in-line security."

"The product's current price is an area of shortcoming where improvements are required."

"Its security is good. Everything is good, but the way the dashboard responds can be improved. It takes time to implement a policy. If you change only two or three lines and push the policy to make the change work, it takes 20 to 30 minutes even for a small change. That is something very irritating from the implementation perspective."

"The cloud setup is straightforward, and the onboarding process is much better, but the on-premises initial setup is slightly complex."

"When we deploy firewall rules via Panorama, we find it's a little bit slow. We have a global environment and might have 100 gateways or VPNs in the cloud. When we deploy something, it tries to deploy it one-by-one, and that can be slow."

More Prisma Access by Palo Alto Networks cons

"The solution should work to incorporate some machine learning policies like IDM and VML."

"The data security needs improvement. We should be able to leverage it a bit better for situations where someone may be trying to upload documents onto the cloud application."

"I would like to see them develop the ability to integrate it with a central management system."

"It's a niche product. Not many people use it, and therefore there isn't as much of a knowledge base surrounding it."

"They have some room for improvement in terms of being able to do troubleshooting. If you're trying to troubleshoot it, you have to work a lot with their backend people in order to get to a solution. So, trying to do your own troubleshooting can be a little bit difficult."

Pricing and Cost Advice

"It is expensive compared to one of its competitors."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"The overall pricing for iboss is very competitive and transparent."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"It is probably in line with other solutions, but I do not deal with the financial side."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"Prisma Access by Palo Alto Networks has flexible licensing models with different categories. It comes with different features which can be removed if not needed. However, its pricing is high."

"They price their products using credit modules."

"The pricing for this solution is on the higher end."

"Prisma Access is one of the best compared to other products on the market. The cost is favorable, and Palo Alto provides a simple architecture, so I recommend the solution to anyone using a different product. There are no hidden costs besides the license; what you see is what you get."

"I'm still comparing, but the solution is quite expensive."

"The solution requires a license and the technical support has extra costs. The licensing model could improve."

"The initial prices of Prisma Access were okay. But as soon as you start deploying Palo Alto gear, the support prices and the recurring prices, which are the major operational costs, tend to increase over time."

"It is a little expensive. Because it is one of the best in the market, it is a little bit more expensive than other vendors."

More Prisma Access by Palo Alto Networks pricing and cost advice

"It compares well with the competition because they're all priced on a per-user basis. I've seen the rest of them. There is definitely a huge price difference between them."

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

10%

Manufacturing Company

Comms Service Provider

Financial Services Firm

11%

Manufacturing Company

11%

Computer Software Company

10%

Government

Financial Services Firm

19%

Healthcare Company

Manufacturing Company

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	6
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	24
Midsize Enterprise	21
Large Enterprise	27

No data available

Questions from the Community

What needs improvement with iboss?

For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...

See all answers

What is your primary use case for iboss?

Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...

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What is your experience regarding pricing and costs for iboss?

Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...

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What is the better solution - Prisma Access or Zscaler Private Access?

We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...

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What do you like most about Prisma Access by Palo Alto Networks?

The most valuable features of the solution are in the areas of the secure remote access it provides while also being ...

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What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?

From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.

See all answers

What needs improvement with Symantec CloudSOC CASB?

After integrating the Gatelet with a live environment, users experienced connectivity issues because they were not im...

See all answers

What is your primary use case for Symantec CloudSOC CASB?

The solution helps detect and control data in the cloud, focusing on Shadow IT and Shadow Data. The audit module help...

See all answers

What advice do you have for others considering Symantec CloudSOC CASB?

I rate the overall product a six out of ten.

See all answers

Comparisons

Netskope vs iboss

Compared 12% of the time

FortiSASE vs iboss

Compared 8% of the time

Cisco Umbrella vs iboss

Compared 7% of the time

Fortinet FortiGate vs iboss

Compared 6% of the time

Zscaler Internet Access vs iboss

Compared 6% of the time

More iboss Competitors

Netskope vs Prisma Access by Palo Alto Networks

Compared 13% of the time

Zscaler Internet Access vs Prisma Access by Palo Alto Networks

Compared 9% of the time

FortiSASE vs Prisma Access by Palo Alto Networks

Compared 9% of the time

Cato SASE Cloud Platform vs Prisma Access by Palo Alto Networks

Compared 6% of the time

More Prisma Access by Palo Alto Networks Competitors

Microsoft Defender for Cloud Apps vs Symantec CloudSOC CASB

Compared 29% of the time

Netskope vs Symantec CloudSOC CASB

Compared 20% of the time

Cato SASE Cloud Platform vs Symantec CloudSOC CASB

Compared 14% of the time

Forcepoint ONE vs Symantec CloudSOC CASB

Compared 14% of the time

More Symantec CloudSOC CASB Competitors

Product Reports

Buyer's Guide

iboss

February 2026

Download iboss product report

Buyer's Guide

Prisma Access by Palo Alto Networks

January 2026

Prisma Access by Palo Alto Networks report

Download Prisma Access by Palo Alto Networks product report

Buyer's Guide

Symantec CloudSOC CASB

January 2026

Download Symantec CloudSOC CASB product report

Also Known As

iBoss Cloud Platform

Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access

CloudSOC, Symantec CloudSOC

Overview

Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.

Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.

What are the most important features of Iboss?

Scalability: Supports rapid deployment across diverse networks.
SASE: A consolidated approach to secure access.
SSL Inspection: Ensures safe data transmission.
Granular Filtering: Detailed control over accessible content.
Single Pane Management: Unifies control through a centralized console.

What benefits should users consider in reviews?

Cost-effectiveness: Offers competitive pricing with robust features.
Autonomous Operation: Reduces management overhead.
Responsive Support: Provides assistance when needed.
Flexible Deployment: Available for both cloud and on-premises environments.

The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.

iboss

Prisma Access by Palo Alto Networks provides consistent security for all users and applications across your remote networks. Prisma Access grants users safe access to the cloud and data center applications and the internet as well. In addition, the solution combines all of your security and networking capabilities into a single cloud-delivered platform, enabling flexible hybrid workforces.

Prisma Access can be managed two ways:

Cloud Managed
Panorama Managed

Prisma Access delivers both networking and security services, including:

SD-WAN
VPN
Zero Trust network access (ZTNA)
Quality of service (QoS)
Clean Pipe
Firewall as a service (FWaaS)
DNS Security
Threat Prevention
Cloud secure web gateway (SWG)
Data loss prevention (DLP)
Cloud access security broker (CASB)

Prisma Access by Palo Alto Networks Features

Prisma Access by Palo Alto Networks has many valuable key features including: App-ID, User-ID, Device-ID, SSL Decryption, Dynamic User Group (DUG) Monitoring, AI/ML-Based Detection, IoT Security, Reporting, URL Filtering, Enterprise Data Loss Prevention (DLP), Digital Experience Monitoring (DEM)*, Logging, Policy Automation, Intrusion Prevention System (IPS), and many more.

Prisma Access by Palo Alto Networks Benefits

Some of the benefits of using Prisma Access by Palo Alto Networks include:

Security: Prisma Access gives you consistent security to protect against cyberattacks, with enforcement of policy at every location. By implementing Prisma Access, you also gain protection that works to prevent known and unknown malware, exploits, credential theft, command and control, and many other attack vectors across all ports and protocols.
Global connectivity: Prisma Access provides global coverage through use of its connectivity layer.
Scalability: With Prisma Access, scaling is automatically managed and is scalable, flexible, and agile.
Instant deployment: Deployment is fast, eliminating wasted time that may otherwise be associated with setting up a solution, operating it, or shipping hardware in order to get started.

Reviews from Real Users

Below are some reviews and helpful feedback written by Microsoft Azure Synapse Analytics

users who are currently using the solution.

PeerSpot user Partha D., Global Network Tech Lead at a computer software company, speaks about his experience using the product, saying, "It protects all app traffic so that users can gain access to all apps. Unlike other solutions that only work from ports 80 and 443, which are predominantly for web traffic, Prisma Access covers all protocols and works on all traffic patterns... The most sophisticated attacks can arise from sources that are not behind 80/443."

Tejas J., a Sr. Cloud Security Architect at a computer software company, mentions that "it is geographically dispersed, and it sits on top of Google and AWS platforms. Therefore, you don't face the standard issues, such as latency or bandwidth issues, that you usually face in the case of on-prem data centers.”

Another PeerSpot reviewer, Max I., Associate Director at Cognizant, comments that "Security is absolutely spot-on, really top-notch. It's the result of all the components that come together, such as the HIP [Host Information Profile] and components like Forcepoint, providing end-user content inspection, and antivirus. It incorporates DLP features and that's fantastic because Prisma Access makes sure that all of the essential prerequisites are in place before a user can log in or can be tunneled into."

Palo Alto Networks

Symantec CloudSOC CASB is a cloud access security broker that provides visibility and control over cloud applications and services. It offers a comprehensive set of security capabilities, including data loss prevention, threat protection, and compliance management. With CloudSOC CASB, organizations can gain insight into cloud usage patterns, identify potential risks, and enforce policies to protect sensitive data. The solution integrates with leading cloud providers, such as Microsoft Office 365, Salesforce, and Box, to provide seamless protection across multiple cloud environments.

CloudSOC CASB also offers advanced analytics and reporting capabilities, enabling organizations to monitor and track cloud usage and security events in real-time. With its user-friendly interface and flexible deployment options, CloudSOC CASB is an ideal solution for organizations looking to secure their cloud environments and protect their sensitive data.

Symantec CloudSOC CASB Key Benefits:

Enhanced Cloud Visibility

CloudSOC CASB provides organizations with comprehensive visibility into cloud applications and services being used across their network. It helps identify shadow IT, unapproved cloud usage, and potential security risks associated with unsanctioned applications.

Data Protection and DLP

CloudSOC CASB enables organizations to enforce data protection policies and prevent sensitive data from being leaked or exposed in cloud applications. It helps detect and control data sharing, implements encryption, and offers data loss prevention (DLP) capabilities to safeguard critical information.

Access Controls and User Authentication

SOC CASB enforces granular access controls for cloud applications, ensuring that users have appropriate permissions and follow secure authentication practices. It helps organizations implement strong authentication methods, single sign-on (SSO), and multi-factor authentication (MFA) to enhance access security.

Threat Detection and Incident Response:

CloudSOC CASB incorporates threat intelligence and behavioral analytics to detect and respond to cloud-specific threats. It helps protect against account compromises, malware, data exfiltration, and other advanced threats targeting cloud environments. Real-time alerts and incident response capabilities enable organizations to take prompt action.

Compliance and Governance

CloudSOC CASB assists organizations in meeting regulatory compliance requirements and industry standards. It provides policy enforcement, auditing capabilities, and reporting functionalities to support compliance with data privacy and security regulations. This helps organizations demonstrate adherence to regulatory obligations.

Shadow IT Discovery and Control

CASB helps organizations identify unauthorized or risky cloud applications used by employees, offering insights into shadow IT. It enables IT teams to assess risks, enforce policies, and take appropriate actions to manage and control cloud usage effectively.

Cloud Security Assessments

CloudSOC CASB conducts security assessments of cloud applications and services, providing insights into their security posture and potential vulnerabilities. This enables organizations to make informed decisions about the adoption of specific cloud services and assess their overall risk exposure.

Broadcom

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack

Globe Telecom

Buyer's Guide

Prisma Access by Palo Alto Networks vs. Symantec CloudSOC CASB

February 2026

Free Report: Prisma Access by Palo Alto Networks vs. Symantec CloudSOC CASB

Find out what your peers are saying about Prisma Access by Palo Alto Networks vs. Symantec CloudSOC CASB and other solutions. Updated: February 2026.

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