"Cisco Umbrella is a totally different solution. They are the first to come up with this idea of security. It's a totally new concept of security for everybody, for every time, real time, perfectionism."
"What we like most is security and how easy it is to integrate with other appliances."
"Web proxy adds an effective layer for security."
"It's very stable, reliable and does its job."
"The most valuable feature is the ability to block users from reaching places that they should not even try to reach has been a boon."
"The most valuable features of this solution are the Web Filtering and the APT."
"I have found the malware protection feature valuable. It is helpful and deliverable and is able to protect my entire organization from getting compromised. It also prevents us from visiting any malicious sites which are not visible to the users."
"It analyzes the domain security helps us implement the securest policy."
"The solution does not affect a user's workflow."
"All of the features are valuable because all of the features are related."
"If your business requirements are relatively simple, it can get the job done."
"Threat detection is its key feature, and that's why we use this tool. It gives an alert if a PC is attacked or there is any kind of anomaly, such as there is a spike in sending emails or we see an unauthorized website being accessed. So, it keeps us on our toes. We get to know that there is something wrong, and we can isolate the user and find any issues with it. So, threat detection is very robust in this tool."
"The ability to prevent users from using certain applications is one of the most valuable features. It doesn't require any configuration for implementation from the client perspective. It just works right away and gives you the information you need."
"The most valuable feature of this solution is its monitoring."
"We have become more aware of what services our users are using, how often they are using them, and what data is being sent out of the organization and to which services. So, it is really a lot about visibility and helping us make decisions based on that. It drives some of our policy decisions for adding extra security controls."
"Better logging allows us to find problems and take appropriate steps to lock them out."
"The active directory integration is very valuable as we can connect to the list of users that we have and the cloud control, the blocking, the access control of the cloud, can be handled by this product."
"The value in some of these solutions is just the integration of technologies with their on-prem DLP solution. So, you can tie on-prem and cloud DLP policies together. You can apply on-prem policies to the cloud to have consistent policies in a hybrid environment. So, it works very well in that hybrid environment of on-prem and cloud."
"The monitoring and threat protection were the solution's most valuable features."
"The ability to monitor for threats is the solution's most valuable aspect."
"In the next release, I would like to see the integration of VDI NSX with Cisco Umbrella."
"It could be improved by having a local data center and caching, which can provide protection support. I would like to be able to channel my intel and my network traffic to their clouds, and this feature is not available. Advanced protection or any malware file support, which might be required, is not available."
"The reporting could be improved by way of the information that's displayed. For example, when you pull a report, it shows an internal employee going to many websites, but you can spin that right down by saying a lot of it is being cached."
"This solution does not give us full, 360-degree protection."
"They need to improve analytics so they report on more of the specifics of user activity."
"I would like to see more integration between Cisco Umbrella and Cisco DNA Center."
"The product can be pretty expensive."
"The pricing is a bit high. Being outside of the USA, we have issues with the exchange rate."
"The integration with macOS operating systems needs to be better."
"Currently, reporting is not very straightforward and it needs to be enhanced. Specific reports are not included and you need to run a query, drill down, and then export it and share it. I would love to have reports with more fine-tuning or granularity, and more predefined reports."
"I believe it's only set to be integrated with Microsoft Defender for identity and identity protection. I would like to see it available for use with something like Office 365 Defender. I don't think it's integrated with that yet."
"There are challenges with detection and there are challenges with false-positive rates."
"I would like for it to be available on Mac and for it to support all of the features of Microsoft financing products. It is really for Windows."
"This service would be better if it had a separate license, only for this service, that could be used to track usage."
"Sometimes the support is actually lacking."
"The interface needs to be more user-friendly."
"It's a niche product. Not many people use it, and therefore there isn't as much of a knowledge base surrounding it."
"They have some room for improvement in terms of being able to do troubleshooting. If you're trying to troubleshoot it, you have to work a lot with their backend people in order to get to a solution. So, trying to do your own troubleshooting can be a little bit difficult."
"The data security needs improvement. We should be able to leverage it a bit better for situations where someone may be trying to upload documents onto the cloud application."
"The solution should work to incorporate some machine learning policies like IDM and VML."
More Microsoft Defender for Cloud Apps Pricing and Cost Advice →
Microsoft Defender for Cloud Apps is ranked 2nd in Cloud Access Security Brokers (CASB) with 12 reviews while Symantec CloudSOC CASB is ranked 8th in Cloud Access Security Brokers (CASB) with 4 reviews. Microsoft Defender for Cloud Apps is rated 8.2, while Symantec CloudSOC CASB is rated 9.0. The top reviewer of Microsoft Defender for Cloud Apps writes "Integrates well and helps us in protecting sensitive information, but takes time to scan and apply the policies and cannot detect everything we need". On the other hand, the top reviewer of Symantec CloudSOC CASB writes "Good for blocking access, very scalable, and quite reliable". Microsoft Defender for Cloud Apps is most compared with Zscaler Internet Access, Netskope CASB, Prisma SaaS by Palo Alto Networks, Qualys VM and Bitglass, whereas Symantec CloudSOC CASB is most compared with Netskope CASB, Prisma SaaS by Palo Alto Networks, McAfee MVISION Cloud, Bitglass and VMware SD-WAN. See our Microsoft Defender for Cloud Apps vs. Symantec CloudSOC CASB report.
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