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Prisma Access by Palo Alto Networks vs Symantec Zero Trust Network Access (ZTNA) comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in ZTNA as a Service
7th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Secure Web Gateways (SWG) (5th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), Secure Access Service Edge (SASE) (8th)
Prisma Access by Palo Alto ...
Ranking in ZTNA as a Service
2nd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
66
Ranking in other categories
Secure Web Gateways (SWG) (4th), Cloud Access Security Brokers (CASB) (1st), Enterprise Infrastructure VPN (5th), Secure Access Service Edge (SASE) (1st)
Symantec Zero Trust Network...
Ranking in ZTNA as a Service
20th
Average Rating
0.0
Reviews Sentiment
4.4
Number of Reviews
1
Ranking in other categories
Access Management (27th), ZTNA (18th)
 

Mindshare comparison

As of March 2026, in the ZTNA as a Service category, the mindshare of iboss is 2.4%, up from 1.7% compared to the previous year. The mindshare of Prisma Access by Palo Alto Networks is 11.3%, down from 15.4% compared to the previous year. The mindshare of Symantec Zero Trust Network Access (ZTNA) is 1.9%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ZTNA as a Service Market Share Distribution
ProductMarket Share (%)
Prisma Access by Palo Alto Networks11.3%
iboss2.4%
Symantec Zero Trust Network Access (ZTNA)1.9%
Other84.4%
ZTNA as a Service
 

Featured Reviews

reviewer2701851 - PeerSpot reviewer
Managing Director
Enhances web security with a single pane of glass and flexible deployment
I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.
IgorPinter - PeerSpot reviewer
Director at PULSEC
Zero-trust access has improved remote security and now simplifies cloud-based firewall management
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I completed the integration without any issues. What Palo Alto Networks can do better for Prisma Access by Palo Alto Networks is probably to have the point of presence available in more locations. The point of presence from the Serbia region has the nearest POP in Frankfurt, which is an issue since it is your gateway—when you start browsing the internet, you go through a commercial connection in Germany. They definitely need to spread the service in other countries.
cto543714 - PeerSpot reviewer
CTO at a tech services company with 11-50 employees
Restricts access to applications but improvement is needed in integrations
Over the last year, I have been working with customers because it's changing and maturing. These things are rolled out in segments and chunks, not all at once. Additional internal work is often required to make it functional, such as properly configuring the active directory. This internal work can take up to three months. The process varies, and implementing Symantec ZTNA quickly is not realistic. I wouldn't recommend the tool to non-core customers because you won't get the support you need. I'd rate Symantec ZTNA a seven on a scale of one to ten. They're still integrating different pieces into their solution. The challenge with ZTNA is that different companies implement it slightly differently, with some features present in one product but missing in another. ZTNA is a tricky acronym that companies use, but when you look closely, you find that each vendor might only have some of the expected features.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."
"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"Its initial setup was straightforward."
"Our primary use case for this product is DLP,"
"iboss is among the few products providing inline filtering where no application is needed on the device."
"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"The most valuable feature of Prisma Cloud-native, in my opinion, is that it assists in identifying, analyzing, and remediating vulnerabilities."
"The solution has all its capabilities in a single cloud delivery platform which is great and it provides overall good protection."
"The protection for web-based applications was helpful for my colleagues who didn't want a particular application on their devices. And the non-web access protection was more for our developers because they were writing and building code on their computers. Prisma Access was able to protect them."
"The performance is good."
"Prisma's most valuable feature would be its ability to identify bad or risky configurations."
"The stacked policies, event policies, and routing policies are easy to understand for someone with general knowledge."
"Security is absolutely spot-on, really top-notch. It's the result of all the components that come together, such as the HIP [Host Information Profile] and components like Forcepoint, providing end-user content inspection, and antivirus. It incorporates DLP features and that's fantastic because Prisma Access makes sure that all of the essential prerequisites are in place before a user can log in or can be tunneled into."
"This solution provides a DLP on the cloud and very few people have a scanning device for data at rest."
"The most valuable feature of this product is restricting and controlling what people have access to. If I want a contractor to connect to my network, I can give them access to only the specific things they need without giving them full VPN access to my entire network. That's the main benefit everyone gets from it. The value depends on how many users and applications you have and what you want to share."
 

Cons

"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"Its pricing could be better."
"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."
"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."
"The dashboards for local use could be better."
"To scale up, a new iboss Node Blade Chassis must be purchased."
"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."
"One area for improvement is for them to stay on top of keeping their CVEs on their platform up to date."
"It wasn't so satisfying to work with it. There is room for improvement in the policy management. It is difficult to cover the entire scenery through Palo Alto products."
"There is some particular traffic that the security team wants to filter out and apply their own policies and they cannot."
"When it comes to the VPN, it uses the global protect VPN functionality to connect remotely, but it has a feature limitation for assigning multiple IP sub-links to different user groups. It would be much better if we are able to assign the current IP blocks for the sub-links based on the user groups."
"They could add more flexibility and improve product performance."
"The one thing that I've been a little bit disappointed with is when we have had to open cases with Palo Alto about Prisma Access issues. Versus their other platforms, like their firewalls, where we tend to get really quick responses and very definitive answers, the few tickets I've had to open for Prisma Access have taken them longer to respond to. And they haven't necessarily given me the kind of answer I was looking for, meaning a fix to the problem."
"The solution’s stability could be improved."
"The price can be reduced to make it more competitive."
"For areas of improvement, the main issue is with integrations. The Symantec ZTNA comprises many products cobbled together on the back end. Sometimes, the integrations work well; sometimes, they don't. For example, if you want to use two-factor authentication, you need to integrate that into the solution. Or if you want to accept protocols other than web coming to your secure gateway, that's another integration. Supporting different devices like Macs, Samsung phones, or iPhones also requires more integrations. Ensuring all these integrations work properly is an ongoing process and a moving target."
 

Pricing and Cost Advice

"It is expensive compared to one of its competitors."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is probably in line with other solutions, but I do not deal with the financial side."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"The overall pricing for iboss is very competitive and transparent."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is a little expensive. Because it is one of the best in the market, it is a little bit more expensive than other vendors."
"Actually the solution is very expensive. I don't know the particulars since the purchasing team dealt with it."
"It's pricey, it's not cheap. But you get what you pay for."
"Prisma is in the middle of the road. It's not the most expensive, but it's not the cheapest. There aren't any additional costs, to my knowledge. I know they have some extra modules, but we didn't use them."
"They price their products using credit modules."
"There's no reason not to buy the enterprise version that gives you unlimited PoPs, but you must understand the limitations you impose on yourself if you do that. If you go crazy, that allowlist will be too big for Kubernetes clusters."
"Prisma Access by Palo Alto Networks is an expensive solution, especially when compared to other solutions like Cisco. There are no additional charges apart from the standard licensing costs attached to the solution."
"I would advise choosing your options according to your company's needs. Just go for what you want and do not pay for anything extra in terms of licensing. You need to determine how much bandwidth is required in your company network, and according to that, you should pay for the license. The mobile user license is based on the number of users who are going to use the VPN solution. You need to determine how many mobile users you are going to have in your network, and you should pay according to that. There are no other costs in addition to licensing, but if you go for the consultant services of Palo Alto networks to deliver the solution for you, then you need to pay something extra. That is not a part of licensing."
"Pricing varies depending on the situation. In competitive situations, it's usually priced competitively. Nobody pays the full MSRP. Typically, you negotiate and work with them on the pricing."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
9%
Comms Service Provider
6%
Financial Services Firm
11%
Manufacturing Company
11%
Computer Software Company
10%
Government
5%
Manufacturing Company
13%
Financial Services Firm
11%
Performing Arts
9%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise6
Large Enterprise6
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise21
Large Enterprise27
No data available
 

Questions from the Community

What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
What do you like most about Prisma Access by Palo Alto Networks?
The most valuable features of the solution are in the areas of the secure remote access it provides while also being ...
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
What is your experience regarding pricing and costs for Symantec Zero Trust Network Access (ZTNA)?
Pricing varies depending on the situation. In competitive situations, it's usually priced competitively. Nobody pays ...
What needs improvement with Symantec Zero Trust Network Access (ZTNA)?
For areas of improvement, the main issue is with integrations. The Symantec ZTNA comprises many products cobbled toge...
What is your primary use case for Symantec Zero Trust Network Access (ZTNA)?
The solution helps to allow access only to what is explicitly needed. This means restricting access to specific appli...
 

Also Known As

iBoss Cloud Platform
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
Symantec Secure Access Cloud, Luminate.io, Luminate
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
NEX, AIG, Fiverr, Upwork
Find out what your peers are saying about Zscaler, Palo Alto Networks, Cisco and others in ZTNA as a Service. Updated: February 2026.
883,044 professionals have used our research since 2012.