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Okta Platform vs Symantec Zero Trust Network Access (ZTNA) comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in ZTNA as a Service
7th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Secure Web Gateways (SWG) (5th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), Secure Access Service Edge (SASE) (8th)
Okta Platform
Ranking in ZTNA as a Service
4th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
103
Ranking in other categories
Single Sign-On (SSO) (2nd), Authentication Systems (4th), Privileged Access Management (PAM) (3rd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (2nd), Access Management (2nd), Customer Identity and Access Management (CIAM) (1st), AI IT Support (2nd)
Symantec Zero Trust Network...
Ranking in ZTNA as a Service
20th
Average Rating
0.0
Reviews Sentiment
4.4
Number of Reviews
1
Ranking in other categories
Access Management (27th), ZTNA (18th)
 

Featured Reviews

reviewer2701851 - PeerSpot reviewer
Managing Director
Enhances web security with a single pane of glass and flexible deployment
I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.
SN
Identity and Access Management Specialist at a university with 10,001+ employees
Automated lifecycle management has cut onboarding times and now drives secure, clean access
Although I am a fan of Okta Platform overall, there are areas where it could improve security outcomes and reduce admin friction. My top improvement areas include the system log and analytics upgrade, which are great for point troubleshooting, but trending and root cause analysis across large tenants still require exporting to SIEM. Verbose queries and long-range retention costs can add up. Additionally, while certificate rotations are better than most, the process is still manual for busy portfolios, especially concerning multi-SP SAML certificate rotations and app metadata drift. Two more buckets of potential improvements for Okta Platform involve user experience and security. There is the issue of push fatigue and prompt sprawl, where users receive multiple prompts across different apps and sessions. I arrived at the rating of eight because the core controls are strong and reliable, but a few operational UX and UI gaps prevent it from being rated higher. The reasons for not giving it a nine or ten include ongoing issues concerning safety and change safety, the complexity of group rules and mappings, and the lack of robustness in policy management. Additionally, there remains a need for more manual involvement than necessary, especially for large portfolios and dual certificate rotation, along with proactive SP data metadata validation.
cto543714 - PeerSpot reviewer
CTO at a tech services company with 11-50 employees
Restricts access to applications but improvement is needed in integrations
Over the last year, I have been working with customers because it's changing and maturing. These things are rolled out in segments and chunks, not all at once. Additional internal work is often required to make it functional, such as properly configuring the active directory. This internal work can take up to three months. The process varies, and implementing Symantec ZTNA quickly is not realistic. I wouldn't recommend the tool to non-core customers because you won't get the support you need. I'd rate Symantec ZTNA a seven on a scale of one to ten. They're still integrating different pieces into their solution. The challenge with ZTNA is that different companies implement it slightly differently, with some features present in one product but missing in another. ZTNA is a tricky acronym that companies use, but when you look closely, you find that each vendor might only have some of the expected features.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."
"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"Technical support is pretty sharp and very responsive."
"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"It was a very easy product to install. It can be deployed very fast."
"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."
"Workforce Identity offers a comprehensive access management solution with multi-factor authentication, total control, and features like app access management, identity governance, and administration tools such as certification and access request management. These are typically found in identity management solutions, but Okta integrates them seamlessly into its user interface."
"The product requires very little maintenance."
"It made things a lot easier, especially with passwords."
"It's very stable we have 99.999% uptime on the base"
"The most valuable features of Okta Workforce Identity are MFA, and SSO, which have high security."
"This solution has a lot of capabilities and features."
"My first application was supported by this architecture, and studying Okta Platform helped me develop that architecture because my previous architecture was not effective."
"Okta has more when it comes to the policy level. It has distinctive features where you can do a mix and combination to have users access applications for various business cases."
"The most valuable feature of this product is restricting and controlling what people have access to. If I want a contractor to connect to my network, I can give them access to only the specific things they need without giving them full VPN access to my entire network. That's the main benefit everyone gets from it. The value depends on how many users and applications you have and what you want to share."
 

Cons

"SSL decryption: We had issues with learners using apps instead of using web browsers."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"The dashboards for local use could be better."
"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"Sometimes, obviously, there are bugs."
"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."
"It is stable, but due to growth, it can sometimes be less stable than wanted."
"I would appreciate it if Okta Workforce Identity becomes more user-friendly. Its API technology is complicated. Certain applications may pose challenges in terms of integration, especially when they require IDP technologies that aren't easily codable. While I can't provide specific examples, some applications may not integrate with Okta Workforce Identity."
"UD attribute mapping, Okta group rules, and dynamic usage could use improvement. It also needs more in-depth functionality and features to integrate with RADIUS solutions."
"RESTful Web Service calls and their response seem a bit slow."
"What I dislike about Okta Platform is that sometimes there has been some downtime."
"When you are doing basic things, it is straightforward, but if you are going to be doing workflows, other things, or recon and trust, then there is effort involved, and that is where it gets convoluted."
"It would be pricing, which is a tough one because it goes against Microsoft. A lot of companies say they're a Microsoft partner, and they get all their software for free. Okta is like a luxury product, and it's not the most affordable one. I would say if they could work on pricing, it would help. Other than that, they've done great strides in developing a product that is really good. The companies that do see the value tend to invest in it."
"The product does not offer enough integration capabilities."
"Areas for improvement with Okta Workforce Identity would be in the governance place; for me, it is light."
"For areas of improvement, the main issue is with integrations. The Symantec ZTNA comprises many products cobbled together on the back end. Sometimes, the integrations work well; sometimes, they don't. For example, if you want to use two-factor authentication, you need to integrate that into the solution. Or if you want to accept protocols other than web coming to your secure gateway, that's another integration. Supporting different devices like Macs, Samsung phones, or iPhones also requires more integrations. Ensuring all these integrations work properly is an ongoing process and a moving target."
 

Pricing and Cost Advice

"It is expensive compared to one of its competitors."
"The overall pricing for iboss is very competitive and transparent."
"It is probably in line with other solutions, but I do not deal with the financial side."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"The pricing is reasonable."
"The solution is not the cheapest but not the most expensive. They are in the middle rating."
"The cost per user for this solution is really high and could be reduced."
"Pricing might be high, but it comes down when the number of people using the product goes up."
"The solution's pricing model could be better for SMBs."
"License is around US$20,000 annually."
"The solution’s pricing needs to be reasonable. You are dealing with a lot of components and the pricing is component-based."
"The price of the solution is good."
"Pricing varies depending on the situation. In competitive situations, it's usually priced competitively. Nobody pays the full MSRP. Typically, you negotiate and work with them on the pricing."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
9%
Manufacturing Company
9%
Construction Company
6%
Manufacturing Company
11%
Financial Services Firm
8%
Computer Software Company
7%
Educational Organization
6%
Financial Services Firm
12%
Manufacturing Company
12%
Construction Company
10%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise6
Large Enterprise6
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise23
Large Enterprise50
No data available
 

Questions from the Community

What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...
What do you like most about Okta Workforce Identity?
Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on...
What is your experience regarding pricing and costs for Okta Workforce Identity?
Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.
What needs improvement with Okta Workforce Identity?
Currently, in Okta Workforce Identity we get the two-digit authentication code. Instead of getting the two-digit auth...
What is your experience regarding pricing and costs for Symantec Zero Trust Network Access (ZTNA)?
Pricing varies depending on the situation. In competitive situations, it's usually priced competitively. Nobody pays ...
What needs improvement with Symantec Zero Trust Network Access (ZTNA)?
For areas of improvement, the main issue is with integrations. The Symantec ZTNA comprises many products cobbled toge...
What is your primary use case for Symantec Zero Trust Network Access (ZTNA)?
The solution helps to allow access only to what is explicitly needed. This means restricting access to specific appli...
 

Also Known As

iBoss Cloud Platform
Okta Customer Identity, Workforce Identity
Symantec Secure Access Cloud, Luminate.io, Luminate
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
NEX, AIG, Fiverr, Upwork
Find out what your peers are saying about Microsoft, Okta, Cisco and others in Access Management. Updated: March 2026.
885,311 professionals have used our research since 2012.