Symantec Zero Trust Network Access (ZTNA) vs Zscaler Zero Trust Exchange Platform comparison

Why PeerSpot?

Broadcom and Zscaler are both solutions in the ZTNA as a Service category. Broadcom is ranked #22, while Zscaler is ranked #1 with an average rating of 8.4. Broadcom holds a 2.1% mindshare in ZaaS, compared to Zscaler’s 12.3% mindshare. Additionally, 98% of Zscaler users are willing to recommend the solution.

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Feb 8, 2026

Symantec Zero Trust Network Access and Zscaler Zero Trust Exchange Platform are in competition to enhance network security through a zero-trust approach. Symantec is favored for its ease of use and cost-effectiveness, while Zscaler is recognized for its superior features despite the higher price.

Features: Symantec ZTNA emphasizes straightforward integration, identity-based authentication, and real-time threat protection. Zscaler Zero Trust Exchange Platform provides advanced data protection, application-focused security, and an extensive feature set, making it a comprehensive solution.

Ease of Deployment and Customer Service: Zscaler offers an efficient cloud-based deployment model with excellent customer support. Symantec provides similar deployment speeds but may require more customization. Zscaler is noted for having more responsive and specialized customer service.

Pricing and ROI: Symantec ZTNA's competitive pricing appeals to budget-conscious businesses with low initial setup costs. Zscaler, while more expensive, offers an extensive feature set that often results in higher ROI for security-focused enterprises.

To learn more, read our detailed ZTNA as a Service Report (Updated: September 2026).

Buyer's Guide

ZTNA as a Service

September 2026

Download the complete report

Helped 914,322 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Mindshare comparison

As of September 2026, in the ZTNA as a Service category, the mindshare of iboss is 3.6%, up from 2.3% compared to the previous year. The mindshare of Symantec Zero Trust Network Access (ZTNA) is 2.1%, up from 1.1% compared to the previous year. The mindshare of Zscaler Zero Trust Exchange Platform is 12.3%, down from 17.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

ZTNA as a Service Mindshare Distribution
Product	Mindshare (%)
Zscaler Zero Trust Exchange Platform	12.3%
iboss	3.6%
Symantec Zero Trust Network Access (ZTNA)	2.1%
Other	82.0%

ZTNA as a Service

Featured Reviews

Ashok Ananthula

Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees

Cloud gateway has strengthened remote web security and now needs better Mac and ISP support

The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.

Read full review

cto543714

CTO at a tech services company with 11-50 employees

Restricts access to applications but improvement is needed in integrations

Over the last year, I have been working with customers because it's changing and maturing. These things are rolled out in segments and chunks, not all at once. Additional internal work is often required to make it functional, such as properly configuring the active directory. This internal work can take up to three months. The process varies, and implementing Symantec ZTNA quickly is not realistic. I wouldn't recommend the tool to non-core customers because you won't get the support you need. I'd rate Symantec ZTNA a seven on a scale of one to ten. They're still integrating different pieces into their solution. The challenge with ZTNA is that different companies implement it slightly differently, with some features present in one product but missing in another. ZTNA is a tricky acronym that companies use, but when you look closely, you find that each vendor might only have some of the expected features.

Read full review

Vibin Thomas

Technical Team Lead - Content Security at Valuepoint Systems

Zero trust access has transformed remote connectivity and now simplifies secure app usage

Zscaler Zero Trust Exchange Platform, especially Zscaler Private Access, is very strong, though there are a few areas where improvements can be made. One challenge observed is around initial troubleshooting and visibility. While Zscaler Private Access provides logs, it can sometimes take time to pinpoint the exact cause of access issues, especially in complex environments with multiple policies and identity integration. Another area is the dependency on identity and connector health. Since Zscaler Private Access is heavily reliant on app connectors and identity providers, any issues with these components can impact user access, making proper monitoring critical. During the initial setup, policy configuration and application onboarding require careful planning, especially for larger environments with many applications. These challenges are manageable with proper design and monitoring. Overall, the platform delivers strong security and user experience. I would recommend a few improvements, especially around user interface, reporting, and troubleshooting experience. From a user interface perspective, while the platform is powerful, the policy configuration and navigation can feel complex, especially for new users. A more simplified and intuitive layout for policy mapping and application access would help reduce the learning curve. In terms of reporting, Zscaler Private Access provides logs, but having more built-in customizable dashboards and analytics would be very helpful. Better visibility into user access patterns, application performance, and real-time troubleshooting insights would improve operational efficiency. From a support and troubleshooting standpoint, it would be beneficial to have more granular centralized visibility, allowing for quick end-to-end tracing of a user request from authentication to application access without switching between multiple views. These improvements would make the platform even more efficient, especially for large-scale enterprise environments.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The console is cloud-based, which is something I really appreciate."

"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."

"Granular setup, which was able to set different levels of filters using the OUs in the AD."

"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."

"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."

"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."

"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."

"Deploying iboss leads to good return on investment, estimated around 70% to 80%."

More iboss pros

"The most valuable feature of this product is restricting and controlling what people have access to. If I want a contractor to connect to my network, I can give them access to only the specific things they need without giving them full VPN access to my entire network. That's the main benefit everyone gets from it. The value depends on how many users and applications you have and what you want to share."

"This is a product that I recommend for anybody who wants a scalable, cloud-based solution."

"The most valuable features of Zscaler SASE include web filtering, application control, and the private access configuration."

"Has a good zero trust feature."

"You can close your data protection gaps with Zscaler, quickly find all the classified, sensitive data across the cloud, and have protection using advanced features like Exact Data Match, document matching, and machine learning while benefiting from very good pricing, a stable solution, straightforward initial setup, and strong scalability."

"Subsequently, after this, there is a huge reduction, as the vulnerabilities, especially the security bugs that were coming prior to Zscaler Zero Trust Exchange Platform, were about 20,000 to 22,000 and have come down more than 40 percent, which is definitely an advantage over the previous product."

"The scalability of the solution is great."

"The most valuable feature is its seamless integration capabilities, streamlining the process by eliminating the need for extensive installations."

"The solution is cloud-based with the latest inspection engines, which I find to be amazing."

More Zscaler Zero Trust Exchange Platform pros

Cons

"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."

"It is stable, but due to growth, it can sometimes be less stable than wanted."

"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."

"Sometimes the agent stops working in iboss, and we have to reinstall the agent."

"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."

"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."

"I'd like to see them accelerate development on the security side, particularly around data loss prevention."

"I appreciate that iboss's single pane of glass console gives centralized visibility into web traffic, user activity, security policies, and alerts from one dashboard, allowing us to quickly investigate incidents and monitor policy violations without switching between multiple tools, improving operational efficiency; however, the dashboard customization and reporting could be more flexible."

More iboss cons

"For areas of improvement, the main issue is with integrations. The Symantec ZTNA comprises many products cobbled together on the back end. Sometimes, the integrations work well; sometimes, they don't. For example, if you want to use two-factor authentication, you need to integrate that into the solution. Or if you want to accept protocols other than web coming to your secure gateway, that's another integration. Supporting different devices like Macs, Samsung phones, or iPhones also requires more integrations. Ensuring all these integrations work properly is an ongoing process and a moving target."

"There are latency issues with the solution. They are small, however, they are there when you compare it to other vendors."

"Sometimes applications crash on some machines, and we’d like Zscaler to give us some information as to why that may have happened. We’d like more detailed reports."

"The product is not reliable."

"They should work on a replica account. There could be alerts and replica files sent to the DLP team during data collection."

"The pricing is expensive and on the higher end. Honestly, in my opinion, it is not worth the price."

"Sometimes, support takes time since the solution has some bugs that need fixing."

"Zscaler CASB breaks down at times."

"Zscaler CASB should include integrations with other SaaS applications."

More Zscaler Zero Trust Exchange Platform cons

Pricing and Cost Advice

"It is expensive compared to one of its competitors."

"The overall pricing for iboss is very competitive and transparent."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"It is probably in line with other solutions, but I do not deal with the financial side."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"Pricing varies depending on the situation. In competitive situations, it's usually priced competitively. Nobody pays the full MSRP. Typically, you negotiate and work with them on the pricing."

"The technical support is good."

"It's expensive currently. But when purchasing for a large number of users, there's room to negotiate. It's really up to the procurement team."

"There is definitely an ROI."

"Zscaler Private Access can be an expensive solution, depending on the license type you will purchase."

"The product has reasonable pricing."

"The cost is expensive. It depends on the number of users."

"The solution has increased prices this year."

"The product is a little more expensive than other tools."

More Zscaler Zero Trust Exchange Platform pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which ZTNA as a Service solutions are best for your needs.

See recommendations

914,322 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

11%

Manufacturing Company

10%

Comms Service Provider

Construction Company

13%

Outsourcing Company

10%

Manufacturing Company

Financial Services Firm

12%

Manufacturing Company

10%

Outsourcing Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	7
Large Enterprise	10

No data available

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	12
Large Enterprise	45

Questions from the Community

What needs improvement with iboss?

I think iboss could be improved by making reporting and dashboard customization more flexible, and simplifying troubl...

See all answers

What is your primary use case for iboss?

I use iboss as a cloud-based secure web gateway to provide secure internet access, web filtering, and protect remote ...

See all answers

What is your experience regarding pricing and costs for iboss?

My experience with iboss's pricing structure, setup cost, and licensing model has been positive, straightforward, and...

See all answers

Ask a question

Earn 20 points

What is the better solution - Prisma Access or Zscaler Private Access?

We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...

See all answers

What is your experience regarding pricing and costs for Zscaler Cloud Protection?

This is an area where I have candid feedback from our organization regarding pricing, setup cost, and licensing for Z...

See all answers

What needs improvement with Zscaler Cloud Protection?

After three years of working with Zscaler Zero Trust Exchange Platform, I do have genuine feedback on areas where I f...

See all answers

Comparisons

Prisma Access by Palo Alto Networks vs iboss

Compared 10% of the time

Netskope vs iboss

Compared 9% of the time

Fortinet FortiGate vs iboss

Compared 7% of the time

Cisco Umbrella vs iboss

Compared 6% of the time

Okta Platform vs iboss

Compared 3% of the time

More iboss Competitors

Portnox vs Symantec Zero Trust Network Access (ZTNA)

Compared 14% of the time

Cloudflare One vs Symantec Zero Trust Network Access (ZTNA)

Compared 10% of the time

Okta Platform vs Symantec Zero Trust Network Access (ZTNA)

Compared 8% of the time

F5 BIG-IP Access Policy Manager (APM) vs Symantec Zero Trust Network Access (ZTNA)

Compared 7% of the time

Zero Trust platform vs Symantec Zero Trust Network Access (ZTNA)

Compared 6% of the time

More Symantec Zero Trust Network Access (ZTNA) Competitors

Cato SASE Cloud Platform vs Zscaler Zero Trust Exchange Platform

Compared 5% of the time

Check Point Harmony SASE (formerly Perimeter 81) vs Zscaler Zero Trust Exchange Platform

Compared 3% of the time

Prisma Access by Palo Alto Networks vs Zscaler Zero Trust Exchange Platform

Compared 3% of the time

Akamai Enterprise Application Access vs Zscaler Zero Trust Exchange Platform

Compared 3% of the time

Cloudflare One vs Zscaler Zero Trust Exchange Platform

Compared 3% of the time

More Zscaler Zero Trust Exchange Platform Competitors

Product Reports

Buyer's Guide

iboss

September 2026

Download iboss product report

Buyer's Guide

Access Management

September 2026

Symantec Zero Trust Network Access (ZTNA) report

Download Symantec Zero Trust Network Access (ZTNA) product report

Buyer's Guide

Zscaler Zero Trust Exchange Platform

September 2026

Zscaler Zero Trust Exchange Platform report

Download Zscaler Zero Trust Exchange Platform product report

Also Known As

iBoss Cloud Platform

Symantec Secure Access Cloud, Luminate.io, Luminate

Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control

Overview

Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.

Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.

What are the most important features of Iboss?

Scalability: Supports rapid deployment across diverse networks.
SASE: A consolidated approach to secure access.
SSL Inspection: Ensures safe data transmission.
Granular Filtering: Detailed control over accessible content.
Single Pane Management: Unifies control through a centralized console.

What benefits should users consider in reviews?

Cost-effectiveness: Offers competitive pricing with robust features.
Autonomous Operation: Reduces management overhead.
Responsive Support: Provides assistance when needed.
Flexible Deployment: Available for both cloud and on-premises environments.

The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.

iboss

Symantec Zero Trust Network Access (ZTNA) enhances security by restricting network access based on identity verification and continuous assessment. It ensures that users connect to applications or resources only when authenticated and authorized, offering continuous protection against threats.

This robust approach caters to dynamic modern environments, providing granular access controls that adapt to real-time security conditions. By leveraging contextual analysis and policy enforcement, it ensures secure, seamless access tailored to user roles. It's fine-tuned to combat sophisticated cyber threats and limits exposure by connecting users directly to the applications they need, bypassing traditional network-based threats.

What are the critical features of Symantec Zero Trust Network Access (ZTNA)?

Adaptive Access Control: Dynamically adjusts access based on user and device trust levels.
Granular Policy Application: Enables fine-tuned access policies for different users and devices.
Identity-Centric Security: Verifies identities before granting access to resources.
Continuous Monitoring: Keeps an eye on user activities to minimize risks.

What benefits and ROI should users look for when evaluating Symantec Zero Trust Network Access (ZTNA)?

Enhanced Security: Reduces risk by limiting access and constantly verifying trust.
Improved Compliance: Assists in maintaining regulatory requirements with detailed access control.
Scalability: Easily expands to support growing access needs without compromising security.
Cost Efficiency: Potentially lowers costs by streamlining security operations and reducing breach incidents.

Symantec Zero Trust Network Access (ZTNA) is especially beneficial for industries like finance and healthcare, where secure data access is crucial. In finance, it provides secure remote banking services, while in healthcare, it ensures protected access to sensitive patient data, maintaining privacy and compliance.

Broadcom

Zscaler Zero Trust Exchange enhances security with seamless cloud-based connectivity and VPN-less operation, offering integration with multiple identity providers and advanced security features, suitable for remote work environments.

Zscaler Zero Trust Exchange provides secure, adaptive connectivity without traditional VPNs, allowing organizations to replace legacy systems and bolster remote work security. The platform offers cloud-based protection, single sign-on, dynamic URL categorization, and scalable solutions. While advanced security features like DLP and threat protection enhance data protection, users may face issues with speed, connectivity, and some customization options. Integration challenges, latency due to multi-tenant hosting, reporting delays, and licensing costs require consideration. It supports secure internet access and private application security, ensuring traffic control and data compliance.

What are the key features of Zscaler Zero Trust Exchange?

VPN-less Connectivity: Enables secure remote access without traditional VPNs.
Cloud-based Security: Offers scalable protection utilizing cloud infrastructure.
Single Sign-On: Integrates with multiple identity providers for streamlined access.
Dynamic URL Categorization: Provides real-time URL filtering to enhance security.
Advanced Threat Protection: Detects and mitigates sophisticated threats effectively.
Customizable Policies: Allows tailored security protocols to fit unique requirements.
Comprehensive DLP: Protects sensitive data through robust data loss prevention.
Integration Capabilities: Connects seamlessly with cloud services and applications.

What are the benefits of using Zscaler Zero Trust Exchange?

Enhanced Security: Delivers consistent protection regardless of user location.
Improved Compliance: Ensures adherence to data protection regulations.
Streamlined Access: Simplifies connectivity to private and cloud applications.
Scalability: Supports expanding organizational demands with cloud scalability.
Real-time Visibility: Provides instant insights into security incidents and network traffic.

Zscaler Zero Trust Exchange is deployed across industries to secure remote access and enforce zero trust principles. Organizations in finance, healthcare, and technology sectors utilize it for secure internet access and visibility into cloud applications, enhancing performance and compliance in dynamic environments.

Zscaler

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

NEX, AIG, Fiverr, Upwork

Siemens, AutoNation, GE, NOV

Find out what your peers are saying about Zscaler, Cisco, Okta and others in ZTNA as a Service. Updated: September 2026.

DOWNLOAD NOW

914,322 professionals have used our research since 2012.

See our list of best ZTNA as a Service vendors.

We monitor all ZTNA as a Service reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.