Symantec Zero Trust Network Access (ZTNA) vs Zscaler Zero Trust Exchange Platform comparison

Broadcom and Zscaler are both solutions in the ZTNA as a Service category. Broadcom is ranked #23, while Zscaler is ranked #1 with an average rating of 8.3. Broadcom holds a 0.9% mindshare in ZaaS, compared to Zscaler’s 17.1% mindshare. Additionally, 98% of Zscaler users are willing to recommend the solution.

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Executive SummaryUpdated on Apr 20, 2025

Symantec Zero Trust Network Access and Zscaler Zero Trust Exchange Platform compete in network security. Symantec may have an advantage in pricing and support satisfaction, while Zscaler stands out for its extensive feature set, making it worth its higher cost.

Features: Symantec ZTNA focuses on robust security protocols, a user-centric approach, and seamless integration with existing infrastructures. Zscaler Zero Trust Exchange Platform offers a cloud-native architecture, scalability, and real-time monitoring with analytics.

Ease of Deployment and Customer Service: Symantec ZTNA provides an intuitive deployment process with simple configurations. Zscaler has a cloud-based deployment model, beneficial for complex architectures supported by comprehensive documentation and robust customer service.

Pricing and ROI: Symantec ZTNA is recognized for competitive pricing and favorable ROI for budget-conscious businesses. Zscaler's higher price is justified by its extensive features and long-term ROI from advanced capabilities.

To learn more, read our detailed ZTNA as a Service Report (Updated: June 2025).

Buyer's Guide

ZTNA as a Service

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Mindshare comparison

As of June 2025, in the ZTNA as a Service category, the mindshare of iboss is 1.9%, up from 1.0% compared to the previous year. The mindshare of Symantec Zero Trust Network Access (ZTNA) is 0.9%, up from 0.3% compared to the previous year. The mindshare of Zscaler Zero Trust Exchange Platform is 17.1%, down from 23.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

ZTNA as a Service

Featured Reviews

Matt Crockford

Head of Cybersecurity at SES Water

It's easy to roll out, and their understanding of our business made it seamless

One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured

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cto543714

CTO at a tech services company with 11-50 employees

Restricts access to applications but improvement is needed in integrations

Over the last year, I have been working with customers because it's changing and maturing. These things are rolled out in segments and chunks, not all at once. Additional internal work is often required to make it functional, such as properly configuring the active directory. This internal work can take up to three months. The process varies, and implementing Symantec ZTNA quickly is not realistic. I wouldn't recommend the tool to non-core customers because you won't get the support you need. I'd rate Symantec ZTNA a seven on a scale of one to ten. They're still integrating different pieces into their solution. The challenge with ZTNA is that different companies implement it slightly differently, with some features present in one product but missing in another. ZTNA is a tricky acronym that companies use, but when you look closely, you find that each vendor might only have some of the expected features.

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Sumit Bhanwala

architect at Tata Consultancy

Cloud-based platform simplifies device and data center management

I find it to be good. The solution is cloud-based with the latest inspection engines, which I find to be amazing. We are less dependent on data centers and device management, which reduces our efforts significantly. It improves our device management, data center management, and updating devices. We need fewer engineers for this management, and it reduces time and efforts for data center management, device upgrades, and IT support.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."

"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."

"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."

"The console is cloud-based, which is something I really appreciate."

"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."

"It was a very easy product to install. It can be deployed very fast."

"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."

"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."

More iboss pros

"The most valuable feature of this product is restricting and controlling what people have access to. If I want a contractor to connect to my network, I can give them access to only the specific things they need without giving them full VPN access to my entire network. That's the main benefit everyone gets from it. The value depends on how many users and applications you have and what you want to share."

"The most valuable aspect of Zscaler Cloud DLP is its automatic DLP feature."

"The Live Logs are a cool feature. We can directly identify issues and divert user traffic."

"I like its ease of use. It has a single pane of glass for the ZIA and ZPA pieces. It is very manageable. It is also very easy to deploy for secure access, and it gives half-decent coverage for visibility in terms of what the users use and what data is being proxied through the access gateway."

"Its impressive scalability allows the combination of multiple dictionaries and using them as one engine, resulting in narrower data loss gaps."

"On DLP terms, Zscaler Cloud DLP ensures that data doesn't go outside of the organization. So on the network level, Zscaler does a pretty good job."

"The most valuable feature of Zscaler Private Access is the categorization of the dynamic URLs which keeps the customer's environment protected. The threats and the malware are correctly categorized."

"The most valuable feature is its ability to establish connectivity for remote users and remote endpoints. It offers a high level of granularity compared to typical VPNs, which also encapsulate a lot of I/O."

"We don't need to connect anymore. It is automatically connected when you log on in Windows."

More Zscaler Zero Trust Exchange Platform pros

Cons

"Iboss is growing so fast that it is often hard for them to keep up with the challenges."

"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."

"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."

"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."

"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."

"Its pricing could be better."

"File integrity monitoring would be very advantageous as an additional feature."

"Sometimes the agent stops working in iboss, and we have to reinstall the agent."

More iboss cons

"For areas of improvement, the main issue is with integrations. The Symantec ZTNA comprises many products cobbled together on the back end. Sometimes, the integrations work well; sometimes, they don't. For example, if you want to use two-factor authentication, you need to integrate that into the solution. Or if you want to accept protocols other than web coming to your secure gateway, that's another integration. Supporting different devices like Macs, Samsung phones, or iPhones also requires more integrations. Ensuring all these integrations work properly is an ongoing process and a moving target."

"To enhance their offering, it is advisable for them to focus on strengthening the foundation of their architecture. Additionally, they should consider integrating a broader range of services that go beyond what managed service providers typically offer independently."

"The area that requires improvement is their support. The current support is lacking."

"Zscaler Private Access needs to improve its collaboration with applications without compromising security."

"It's an expensive solution."

"I can't speak to any missing features."

"There are latency issues with the solution. They are small, however, they are there when you compare it to other vendors."

"We would like to extend the SASE applications for Zscaler."

"Occasionally, issues arise in the LogStack by a third party, particularly for government websites accessed by numerous users."

More Zscaler Zero Trust Exchange Platform cons

Pricing and Cost Advice

"The overall pricing for iboss is very competitive and transparent."

"It is probably in line with other solutions, but I do not deal with the financial side."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"It is expensive compared to one of its competitors."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"Pricing varies depending on the situation. In competitive situations, it's usually priced competitively. Nobody pays the full MSRP. Typically, you negotiate and work with them on the pricing."

"It's expensive currently. But when purchasing for a large number of users, there's room to negotiate. It's really up to the procurement team."

"The solution has increased prices this year."

"The product is a bit expensive."

"Zscaler SASE software is quite expensive compared to other solutions"

"The licensing model for Zscaler Cloud DLP allows you to only buy what you need. You don't need to buy it as a whole, so it's good."

"The price is competitive."

"The product has reasonable pricing."

"The solution is expensive."

More Zscaler Zero Trust Exchange Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Financial Services Firm

11%

Manufacturing Company

Government

Manufacturing Company

17%

Computer Software Company

10%

Financial Services Firm

10%

Government

Computer Software Company

15%

Financial Services Firm

13%

Manufacturing Company

10%

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about iboss?

Content filtering is the most useful feature of iboss.

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What needs improvement with iboss?

For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...

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What is your primary use case for iboss?

Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...

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What is your experience regarding pricing and costs for Symantec Zero Trust Network Access (ZTNA)?

Pricing varies depending on the situation. In competitive situations, it's usually priced competitively. Nobody pays ...

See all answers

What needs improvement with Symantec Zero Trust Network Access (ZTNA)?

For areas of improvement, the main issue is with integrations. The Symantec ZTNA comprises many products cobbled toge...

See all answers

What is your primary use case for Symantec Zero Trust Network Access (ZTNA)?

The solution helps to allow access only to what is explicitly needed. This means restricting access to specific appli...

See all answers

What is the better solution - Prisma Access or Zscaler Private Access?

We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...

See all answers

What do you like most about Zscaler SASE?

The most valuable features of Zscaler Private Access are reliability, scalability, and availability.

See all answers

What is your experience regarding pricing and costs for Zscaler SASE?

Zscaler SASE is quite expensive compared to other solutions. The price is not fixed and it does not include all of th...

See all answers

Comparisons

Zscaler Internet Access vs iboss

Compared 18% of the time

Netskope vs iboss

Compared 15% of the time

Cisco Umbrella vs iboss

Compared 14% of the time

Prisma Access by Palo Alto Networks vs iboss

Compared 9% of the time

Cato SASE Cloud Platform vs iboss

Compared 6% of the time

More iboss Competitors

F5 BIG-IP Access Policy Manager (APM) vs Symantec Zero Trust Network Access (ZTNA)

Compared 33% of the time

Microsoft Entra ID vs Symantec Zero Trust Network Access (ZTNA)

Compared 24% of the time

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Cato SASE Cloud Platform vs Zscaler Zero Trust Exchange Platform

Compared 12% of the time

Microsoft Purview Data Loss Prevention vs Zscaler Zero Trust Exchange Platform

Compared 9% of the time

Prisma Access by Palo Alto Networks vs Zscaler Zero Trust Exchange Platform

Compared 8% of the time

FortiSASE vs Zscaler Zero Trust Exchange Platform

Compared 6% of the time

Netskope Private Access vs Zscaler Zero Trust Exchange Platform

Compared 5% of the time

More Zscaler Zero Trust Exchange Platform Competitors

Product Reports

Buyer's Guide

iboss

June 2025

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Buyer's Guide

Access Management

June 2025

Symantec Zero Trust Network Access (ZTNA) report

Download Symantec Zero Trust Network Access (ZTNA) product report

Buyer's Guide

Zscaler Zero Trust Exchange Platform

May 2025

Zscaler Zero Trust Exchange Platform report

Download Zscaler Zero Trust Exchange Platform product report

Also Known As

iBoss Cloud Platform

Symantec Secure Access Cloud, Luminate.io, Luminate

Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control

Overview

iboss offers a comprehensive security platform designed for diverse use cases such as web filtering, data loss protection, corporate proxy services, and URL filtering.

iboss integrates advanced features to address dynamic security needs, leveraging its strength in SASE, ZTNA, AI initiatives, and cloud integration, while ensuring seamless operations for remote work. It excels in historical forensics, malware protection, and flexible cloud deployments. Users benefit from comprehensive traffic scanning, robust malware detection, and PaaS capabilities that reduce hardware management. An intuitive admin console ensures efficient management with content filtering and low false positives. SSL decryption enhances security, while DLP protects data in AI conversations. Deployment is rapid and scalable, allowing effortless integration with emerging technologies.

What features does iboss offer?

Granular Web Filtering: Provides precise control over web content access.
Traffic Scanning: Monitors data through multiple ports for security breaches.
Malware Detection: Ensures superior protection against malware threats.
PaaS Capabilities: Eliminates need for hardware management.
SSL Decryption: Enhances data protection by decrypting secure connections.
DLP Capabilities: Safeguards data during AI interactions.

What benefits and ROI should users consider?

Scalability: Adapts quickly to growing demands and emerging tech integration.
Rapid Deployment: Reduces time to implement security measures.
User-Friendly Admin Console: Facilitates efficient operations management.
Low False Positives: Increases accuracy of threat detection systems.

iboss finds significant application in sectors such as education, where web filtering for K-12 is crucial, and in corporate environments requiring robust proxy services and URL filtering for network security. Its adaptability is essential in scenarios demanding flexible, decentralized security frameworks, particularly for remote work setups.

iboss

Symantec Zero Trust Network Access (ZTNA), revolutionizes remote access security for enterprise applications. By replacing traditional VPNs with secure, temporary connections solely to required applications, it significantly reduces the attack surface, mitigating the risk of data breaches. Whether accessing cloud-based or on-premises applications, Symantec Zero Trust Network Access (ZTNA) ensures robust security through continuous authentication and authorization, adhering to the Zero Trust principle of "never trust, always verify." This solution not only enhances security by reducing unauthorized access but also simplifies access for users while offering scalability and cost savings by eliminating the need for complex hardware and software. Tailored for organizations with remote workforces, cloud-based applications, and stringent data security concerns, Symantec Zero Trust Network Access (ZTNA) stands as an efficient and scalable access control solution among its competitors.

Broadcom

Zscaler Zero Trust Exchange Platform acts as a VPN alternative for secure remote access, cloud protection, and zero-trust strategies. It enables secure data transmission, supports remote work, and enhances compliance through a cloud-based architecture, offering improved performance and simplified management.

Designed for organizations seeking secure application access and robust data protection, Zscaler Zero Trust Exchange Platform delivers a comprehensive solution through seamless VPN connectivity, data loss prevention, and SSL inspection. Its cloud integration ensures scalability and reliability, while its interface provides intuitive management. Companies benefit from automatic secure access, minimizing constant authentication needs, and safeguarding sensitive data. The platform allows easy deployment and integration with diverse identity providers, granting granular control for access and application segmentation. Despite powerful capabilities, enhancements are needed in speed, bandwidth, and legacy support, with users noting interface and configuration challenges.

What are the key features of Zscaler Zero Trust Exchange Platform?

Seamless VPN Connectivity: Provides automatic secure access without repetitive authentication.
Strong Security Measures: Offers DLP and SSL inspection for data protection.
Cloud Integration: Ensures scalability and performance optimization.
Granular Access Control: Manages access with application-specific segmentation.

What benefits should companies look for in reviews when evaluating this platform?

Performance: Enhanced connectivity and reduced latency.
Data Protection: Comprehensive DLP and encryption capabilities.
Scalability: Efficient handling of growing organizational demands.
Ease of Deployment: Quick setup and integration with IDPs.

In specific industries, Zscaler Zero Trust Exchange has been implemented to enhance security protocols in fields like finance and healthcare. By prioritizing data protection and compliance, it assists companies in safely managing sensitive information and meeting regulatory requirements. Organizations leverage its features to ensure secure operations across remote and cloud environments, adapting to industry-specific needs with customizable access and security controls.

Zscaler

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

NEX, AIG, Fiverr, Upwork

Siemens, AutoNation, GE, NOV

Find out what your peers are saying about Zscaler, Palo Alto Networks, Cato Networks and others in ZTNA as a Service. Updated: June 2025.

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