We performed a comparison between Polarion ALM and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Agile Planning Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The initial setup of this solution was straightforward, and there were not too many problems with it."
"The best feature of Polarion ALM to me is its traceability link."
"The most valuable feature is the function of the ALM system."
"Scalability is good...The integration is quite good."
"You can see the work ticket and you can circulate that within the teams. You can define your flows, customize according to your needs, and you can create dashboards and create the reports according to your needs."
"It meets with everybody's needs without having to grab plugins."
"It offers good performance."
"It is a very stable solution."
"The solution offers a lot of opportunities for integrations. We can integrate with Slack, Azure, all the API alternatives, etc. There's a lot of integration modules provided."
"The stability is excellent. ServiceNow is one of the leading platforms when it comes to stability."
"Stable and scalable solution."
"The interface is extremely user-friendly."
"The technical support is pretty good. ServiceNow has consistently provided excellent assistance."
"The program is stable."
"The performance is good."
"It's a very complete solution."
"We use PTC Windchill, and Polarion ALM doesn't have native integration, so we had to purchase the connector to integrate it with Polarion ALM. We still haven't implemented it."
"The configuration aspect of the solution is not easy. A person needs a lot of programming knowledge in order to successfully handle the job."
"The planning and task management aspects of the solution were not that easy."
"The solution needs to improve its user experience and graphics."
"Test management lacks an automated process."
"The user interface is not yet optimized."
"The interface for this solution needs to be made more user-friendly to provide a better user experience."
"The tool needs to improve its planning. It also needs to add more integrations."
"The product does not give us the freedom to capture all the instances, test cases, and evidence."
"The product comes with little options out of the box."
"When we originally set it up, we had some kind of success manager free of charge, and now it's an additional charge over and above what we're paying."
"The solution needs a few things in terms of resource management."
"ServiceNow IT Business Management could improve by adding better artificial intelligence."
"When we import a really big project with a lot of tasks on it, we face some issues with dependencies. The links between tasks are not working very well. There is definitely room for improvement there. Microsoft Project, in my opinion, is the best option for such a use case."
"The setup is a bit complex. It depends on the organizational needs, and sometimes, we make customizations based on those needs."
"We track salaries or paychecks of the resources. They change from time to time, such as every six months or every year. If they can come up with a default or out-of-the-box feature to manage those multiple payable costs so that we can automatically calculate the project costs rolled up. That would be the coolest feature that we can expect from ServiceNow. We would like to have an automatic feature to manage the payable costs. We should be able to manage or maintain multiple pay costs so that while calculating the project roll-up costs for individual projects, the respective pay costs in a particular period are picked up automatically from the backend. Currently, we have to customize that. It is doable. We have done it but through customization."
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Polarion ALM is ranked 8th in Enterprise Agile Planning Tools with 17 reviews while ServiceNow Strategic Portfolio Management is ranked 5th in Enterprise Agile Planning Tools with 27 reviews. Polarion ALM is rated 7.6, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Polarion ALM writes "Though needing an improvement in reporting and time for extraction of the data, its integration capabilities are good". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Polarion ALM is most compared with Jira, Microsoft Azure DevOps, Codebeamer, PTC Integrity and Rally Software, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and GitLab. See our Polarion ALM vs. ServiceNow Strategic Portfolio Management report.
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