

Jira and Polarion ALM compete in the project management category. Jira seems to have the upper hand due to its flexibility and extensive plugin ecosystem, which cater to a broad range of user needs.
Features: Jira is widely adopted for its bug tracking, issue tracking, and project management capabilities. It offers strong API integration, extensive plugin support, and excellent functionality for Agile methodologies. Polarion ALM excels in requirements management, traceability, and compliance. Its strengths include real-time collaboration and managing complex, regulated environments.
Room for Improvement: Jira faces challenges such as customization complexity and a less user-friendly interface for complex enterprise needs. Its integration with testing tools often requires third-party plugins. Polarion ALM requires improvements in modernizing its user interface, easing third-party tool integration, and simplifying the setup process.
Ease of Deployment and Customer Service: Jira provides a flexible deployment model with options for public cloud, private cloud, and on-premises. Customer service relies on community support, though direct support is responsive. Polarion ALM also offers diverse deployment options, including hybrid and on-premises, but with more complex deployment processes. Its customer service is responsive but could improve in ease and speed of access.
Pricing and ROI: Jira is competitively priced, especially suited for small to medium-sized enterprises. Its user-based pricing model can become expensive with scaling, yet it is considered valuable for its functionality. Polarion ALM is generally more expensive, which can be prohibitive for smaller organizations. Both solutions enhance productivity and management efficiency, with Jira offering more customization options through plugins.
| Product | Market Share (%) |
|---|---|
| Jira | 16.0% |
| Polarion ALM | 7.2% |
| Other | 76.8% |


| Company Size | Count |
|---|---|
| Small Business | 104 |
| Midsize Enterprise | 56 |
| Large Enterprise | 149 |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 3 |
| Large Enterprise | 12 |
Jira is a powerful cloud- and subscription-based application lifecycle and issue management solution. It is designed to aid users both in project management and in resolving any issues that arise at any point in the software development process. It is especially concerned with easing the ability of developers to collaborate.
Jira Benefits
Some of the ways that organizations can benefit by choosing to deploy Jira include:
Jira Features
Real-time notification feature. Users can set Jira so that it offers them notifications that contain critical information in real time. It can send users email notifications when pressing issues have been updated. They can also set it to notify them about tasks that may be due, or other similar events.
Reviews from Real Users
Jira is a powerful solution that stands out when compared to many of its competitors. Two major advantages it offers are its workflow engine and its highly customizable dashboard.
Bharath R., the tool implementation and project management lead at a financial services firm, writes, “I feel the strongest feature of Jira is its workflow engine. It empowers us to automate our workflows within our organization. It's the one characteristic of Jira which I think can help any organization, be it in any domain.”
Uday J., a staff engineer at a computer company, says, “Another thing that I like a lot about Jira is that in the dashboard, you can plug the modules that you want. You can enable certain sections. For example, you can show trend history, open Jira tickets, etc. Some of the managers have created a dashboard for each engineer.”
The world’s first 100% browser-based ALM enterprise solution, which enables seamless collaboration across disparate teams, multi-directionally linked work items, full traceability, accelerated productivity and automated proof of compliance.
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