

Find out what your peers are saying about SAP, Oracle, Microsoft and others in ERP.
I have definitely seen ROI from Oracle E-Business Suite in terms of cost savings and time savings.
Salesforce Sales Cloud is a fantastic tool but requires disciplined data entry by sales personnel and operations teams to maintain data quality.
We are not just implementing Salesforce Sales Cloud; we need to understand what the customer wants to achieve in 5 to 10 years.
Reporting bugs and getting feedback, as well as having engineers work on issues, was very transactional.
I have communicated with the technical support of Oracle E-Business Suite through our local vendor who connects with us weekly to diagnose our ERP system and provide us with quick solutions for stability management.
I have delivered technical support numerous times for clients, including those in the banking sector, focusing on Oracle Application Framework.
I wouldn't say you go to Salesforce Sales Cloud for their customer support unless you purchase one of their premier plans, which is additional money.
Support requires a subscription and when taken, the service is pretty nice.
I find Oracle to be much better than other ERPs like SAP or IFS, being easier and more comfortable for everyone.
For scalability, I also rate Oracle E-Business Suite as a ten.
I would say it's fairly easy to scale.
Salesforce is highly scalable and operates efficiently.
Salesforce Sales Cloud is totally cloud native, requiring no additional effort for scalability.
Salesforce Sales Cloud's scalability is impressive as it grows easily with my organization's needs.
The system is very stable.
I assess that Oracle E-Business Suite is stable and reliable, as our full server is in our control, making it totally secure for our organization because it is not cloud-based.
Oracle E-Business Suite is stable and reliable, with a very low chance of data loss.
Salesforce Sales Cloud is very stable.
I have not experienced any degradation in Salesforce's performance.
I should be able to customize the screen or application without needing technical support.
We are moving to the cloud and are looking at the cloud version of it for the cost of ownership and a more modernized integrated platform.
While Oracle has introduced the command center and ECC dashboard, the ECC still has very limited features and functionality.
If you're looking at other tools out there, for example SalesLoft or HubSpot, it's much easier to build those workflows and do automation.
Compared to AWS, it is slower, which could be a hindrance.
With today's generative AI capabilities like ChatGPT, it should be possible to directly communicate with the software rather than navigating through the entire system manually.
For small businesses or those generating low revenue, it is often expensive.
Oracle pricing is comparatively high to other vendors.
Each license costs a significant amount.
Without negotiation, costs can become expensive.
This happened for the first time because of the new CEO, Arundhati, who revolutionized pricing strategies, allowing discounts of 60-70% for Salesforce Sales Cloud in India.
Salesforce Sales Cloud is extremely expensive.
Oracle E-Business Suite provides standard APIs for integrating with custom applications.
As a core user of both Oracle and IFS ERP, I can visit all the modules at the same time. This helps me synchronize all the data across all modules, enabling me to show management how the organization works, how each module functions, and how people can get the information they need from the right sources.
Oracle E-Business Suite is keeping up with the market and now introducing AI database capabilities.
Its easy-to-navigate interface aids in delivering clear vision and organization, especially for sales and business management.
Being able to pull reports in Salesforce Sales Cloud based on any of the fields that we have there and then building logic on those fields saves me time and also gives me visibility into what's going on with my teams across multiple departments, which is very helpful for us.
The Einstein Analytics and the inbuilt reporting are very useful for keeping track of pipeline movement.
| Product | Mindshare (%) |
|---|---|
| Oracle E-Business Suite | 4.0% |
| SAP ERP | 9.0% |
| SAP S/4HANA | 5.8% |
| Other | 81.2% |
| Product | Mindshare (%) |
|---|---|
| Salesforce Sales Cloud | 2.4% |
| Microsoft Dynamics CRM | 2.7% |
| Zoho CRM | 1.9% |
| Other | 93.0% |

| Company Size | Count |
|---|---|
| Small Business | 43 |
| Midsize Enterprise | 33 |
| Large Enterprise | 114 |
| Company Size | Count |
|---|---|
| Small Business | 56 |
| Midsize Enterprise | 25 |
| Large Enterprise | 43 |
Oracle E-Business Suite offers integrated financial management with HR, payroll, procurement, and project management modules, enabling efficient finance and operations handling. Its adaptability attracts diverse industries, with functionalities for both private and public sectors.
Oracle E-Business Suite is renowned for its comprehensive capabilities in ERP solutions, providing robust analytics and reporting to enhance financial and operational management. It supports complex business processes, accommodating various industry needs while ensuring regulatory compliance. Despite its strengths, challenges such as high costs, complex deployment, and outdated technology exist. User adoption and integration difficulties persist along with licensing issues. Frequent updates, inadequate reporting tools, and cloud transition demands add to its complexity.
What are the key features of Oracle E-Business Suite?Companies use Oracle E-Business Suite mainly for financial management, HR operations, and supply chain management. By integrating financials with other applications, it serves industries like manufacturing, healthcare, government, and telecommunications. Businesses also leverage it for employee data management and process automation.
Salesforce Sales Cloud is a comprehensive tool lauded for its customization, ease of use, and integration capabilities. Its cloud-based nature offers seamless access and scalability, helping manage leads, opportunities, and workflows efficiently. Powerful reporting and dashboards enhance visibility and productivity.
Salesforce Sales Cloud serves as an essential aid for companies aiming to streamline sales processes. It integrates sales and marketing, manages customer data, and supports automation, which increases efficiency. Despite its expense and complex interface, its ability to forecast, track customer engagement, and automate key workflows stands out. Companies encounter challenges with system costs and integration issues, particularly regarding third-party applications and mobile functionality. Reporting and dashboards offer significant insights, although room for improvement exists. Licensing costs and storage fees are considerations for prospects, alongside the need for improved training and AI features. Users maximize the platform for sales pipeline management, forecasting, and operational analytics.
What are the most important features?Organizations across industries utilize Salesforce Sales Cloud from finance to healthcare for business development and CRM tasks. It is integral to managing accounts, leading pipelines, and aligning sales with marketing strategies. Firms improve customer relations and operational efficiency through its analytics and reporting capabilities.
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