2020-01-04T17:14:00Z
Julia Frohwein - PeerSpot reviewer
Senior Director of Delivery at PeerSpot (formerly IT Central Station)
  • 0
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What do you like most about Salesforce Sales Cloud?

Hi Everyone,

What do you like most about Salesforce Sales Cloud?

Thanks for sharing your thoughts with the community!

23
PeerSpot user
23 Answers
MM
Account Executive, Enterprise at Dataminr, Inc.
Real User
2022-09-20T15:33:00Z
Sep 20, 2022

Contact records are most valuable.

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Sue Bhuvane - PeerSpot reviewer
NetSuite Senior Consultant / Solution Architect at Plative
Consultant
Top 20
2022-06-28T00:21:00Z
Jun 28, 2022

I would rate Salesforce Sales Cloud's scalability as very good. We have scaled from 30 to 150 within three years without a glitch.

KR
Sr. software integration engineer at a pharma/biotech company with 1,001-5,000 employees
Real User
2022-05-24T09:09:46Z
May 24, 2022

This solution offers a good user experience. It is easy to learn and use, even for those who are using it for the first time.

Masashi Kimura - PeerSpot reviewer
Senior Sales for CloudHealth Japan (First Sales) at VMware
Real User
Top 20
2022-05-12T09:57:25Z
May 12, 2022

The most valuable feature of Salesforce Sales Cloud is for teams the ability to do marketing on our page and to manage their marketing leads. You are able to close a deal and do the renewal. For the life cycle management for customer management, we use Salesforce Sales Cloud. The performance of the solution is good.

Aha Lin - PeerSpot reviewer
Field Sales Representative , Enterprise at Google
MSP
Top 20
2022-05-11T11:29:56Z
May 11, 2022

The most valuable features of Salesforce Sales Cloud are code hub management and sale opportunity management.

Ajeet Mishra - PeerSpot reviewer
Strategic Sales Manager at Onnivation
Real User
Top 10
2022-05-10T13:14:39Z
May 10, 2022

The type of customization that comes with Salesforce CRM gives me a lot of liberty and ease of access to add any information that I wish to add. For example, the name, email ID, designation, the name of the decision maker, when the client joined the company, and the amount of influence he will have on the product.

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KS
Delivery Manager at kbtg
Real User
Top 20
2022-03-23T10:19:31Z
Mar 23, 2022

Salesforce Sales Cloud is a stable solution.

Will Oliveira - PeerSpot reviewer
Commercial & Enterprise Account Executive, Sub-Saharan Africa at New Relic Inc
MSP
Top 10
2022-03-22T23:27:06Z
Mar 22, 2022

CRM solution that performs well. It's multifeatured, so you can use it for different activities such as managing opportunities, managing revenue, reviewing leads, etc.

BL
E-Commerce Business Partner at a tech vendor with 501-1,000 employees
Real User
2022-02-10T09:41:32Z
Feb 10, 2022

It is a very good tool. There are a lot of interesting features. It is one of the best solutions.

BH
Directeur Grands Projets at a energy/utilities company with 10,001+ employees
Real User
Top 20
2022-02-09T13:34:20Z
Feb 9, 2022

The performance is good, and it is easy to use.

DB Prabhu - PeerSpot reviewer
Consultant at a tech consulting company with 1-10 employees
Real User
Top 5Leaderboard
2022-01-05T05:05:00Z
Jan 5, 2022

There are many extremely useful features.

JV
Business Manager - Managed Services & IT Consulting at a tech services company with 201-500 employees
Real User
Top 20
2021-12-23T15:49:00Z
Dec 23, 2021

This is a stable product.

PS
Salesforce Consultant at Amdrodd Technologies
Consultant
Top 20
2021-12-23T13:26:00Z
Dec 23, 2021

Salesforce is a very powerful tool which helps us to build that through tools like Process Builder or Flows, or even write code to achieve these scenarios.

AH
Salesforce CRM Lead at a non-tech company with 1,001-5,000 employees
Real User
Top 20
2021-12-02T13:13:42Z
Dec 2, 2021

One of the most valuable features is the automation of Sales Cloud. It gives us the ability to easily—without the use of coding—create automation in order for us to do our work a lot more efficiently, whether it's notification reminders or certain automatic processes. There are a lot of things that Sales Cloud can do that, in my opinion, make everyone's jobs a whole lot easier and give them the visibility they need when they require it, when talking to customers and prospecting. It makes the account management process easier as well.

CC
Senior Salesforce Consultant at a marketing services firm with 11-50 employees
Consultant
Top 20
2021-11-26T19:15:32Z
Nov 26, 2021

The ability to work on it from anywhere is most valuable. All you need is a computer, a browser, and an internet connection to access your instance. It can be accessed from anywhere, which is pretty cool and user-friendly.

Jonathan Nickel - PeerSpot reviewer
Business Development Manager at Fraser Valley Office Systems
Real User
Top 20
2021-11-16T22:43:03Z
Nov 16, 2021

I can see activity per customer. I can find out quickly and easily who was the last person I talked to, when it was, and what we were talking about.

John Khoury - PeerSpot reviewer
Head of Technology & Change Management at My Muscle Chef
Real User
Top 10
2021-11-16T13:44:00Z
Nov 16, 2021

I like that Salesforce is ERP agnostic. In the past and at different companies, I have implemented new or replacement ERPs. It's best in class. I like that it's a SaaS. I like that it can work on any device—any Windows, Android, or Apple device.

AT
Software Engineer - Technical Lead at a financial services firm with 10,001+ employees
Real User
Top 20
2021-11-15T17:17:00Z
Nov 15, 2021

I find the forecasting the most valuable feature. It's valuable because there are two types of forecasting, customizable and collaborative forecasting.

EE
Salesforce consultant - IT manager at Cloud 11
Consultant
Top 20
2021-11-11T22:17:59Z
Nov 11, 2021

Suitable for all sizes of organizations.

Aron Pectoor - PeerSpot reviewer
Salesforce Functional Consultant at Realdolmen
Consultant
Top 10
2021-11-03T14:07:00Z
Nov 3, 2021

The company wants to implement the idea of democracy within IT. As an end user, you can do a lot by yourself, so you do not have to write code. The idea is that they go for low-code and they use flow. It's possible to update records and do things like automation without writing real codes. I think this is one of the advantages of the solution.

MA
Marketing & Sales Services at a pharma/biotech company with 201-500 employees
Real User
Top 5
2021-10-18T12:03:42Z
Oct 18, 2021

The best features of the solution are its performance and stability.

MK
Principal Solutions Architect- Enterprise Applications at a tech services company with 1-10 employees
Real User
2020-09-23T06:10:05Z
Sep 23, 2020

The product is very fast and responsive. There's no lag time when you are on the platform.

John_Burke - PeerSpot reviewer
CIO and Principal Research Analyst at Nemertes Research
Real User
2020-01-04T17:14:00Z
Jan 4, 2020

The most valuable features are custom objects, custom workflows, triggering, and integration with other SaaS solutions.

Related Questions
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
Sep 20, 2022
If you were talking to someone whose organization is considering Salesforce Sales Cloud, what would you say? How would you rate it and why? Any other tips or advice?
2 out of 21 answers
MK
Principal Solutions Architect- Enterprise Applications at a tech services company with 1-10 employees
Sep 23, 2020
We're a Salesforce customer. We don't have a business relationship with the company. We're using the enterprise version of the solution. It's a good product. It's perfect for people who really want to grow their company. If they have resources to really spend on organizing their leads and clients then Salesforce is a pretty good option. That said, it is not for everybody. On a scale from one to ten, I'd rate this solution at a six. If it was more competitively priced and was a little less complex, I'd rate it higher. It's just too big for us.
MA
Marketing & Sales Services at a pharma/biotech company with 201-500 employees
Oct 18, 2021
There are around 70 users making use of the solution in our organization. I would certainly recommend the solution to others. The solution has great performance and it makes it very easy for new people to locate information. I rate Salesforce Sales Cloud as a nine out of ten.
Julia Frohwein - PeerSpot reviewer
Senior Director of Delivery at PeerSpot (formerly IT Central Station)
May 24, 2022
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
2 out of 15 answers
MK
Principal Solutions Architect- Enterprise Applications at a tech services company with 1-10 employees
Sep 23, 2020
The solution isn't cheap. It's very costly for an organization like ours. It's also expensive to integrate the solution with other products.
MA
Marketing & Sales Services at a pharma/biotech company with 201-500 employees
Oct 18, 2021
The price of the license could be more cost-effective. I understand from the IT department that we spend much money on this. The subscription is on a monthly basis.
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