Oracle BPEL vs ServiceNow Orchestration comparison

Oracle and ServiceNow are both solutions in the Process Automation category. Oracle is ranked #33 with an average rating of 7.0, while ServiceNow is ranked #10 with an average rating of 8.2. Oracle holds a 0.7% mindshare in PA, compared to ServiceNow’s 4.0% mindshare. Additionally, 75% of Oracle users are willing to recommend the solution, compared to 92% of ServiceNow users who would recommend it.

Oracle BPEL

Read 4 Oracle BPEL reviews

585 Views
579 Comparison Views

75% willing to recommend

ServiceNow Orchestration

Read 16 ServiceNow Orchestration reviews

2,029 Views
1,988 Comparison Views

92% willing to recommend

Oracle BPEL

ServiceNow Orchestration

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Executive SummaryUpdated on Dec 17, 2024

Oracle BPEL and ServiceNow Orchestration are key players in the enterprise system integration and automation category. Each product shows distinct advantages, with ServiceNow Orchestration taking the upper hand with its extensive features, while Oracle BPEL holds pricing and support satisfaction benefits.

Features: Oracle BPEL offers robust process management, extensive integration capabilities, and seamless compatibility with Oracle ecosystems. ServiceNow Orchestration stands out with comprehensive automation features, seamless integration with ServiceNow modules, and a unified approach to IT workflows.

Room for Improvement: Oracle BPEL could benefit from simplifying its technical setup process and enhancing compatibility beyond Oracle environments. It may also improve its user interface for better accessibility. ServiceNow Orchestration, while strong in automation, could enhance its integration with non-ServiceNow systems and address occasional stability issues. Its higher cost requires closer attention to affordability.

Ease of Deployment and Customer Service: Oracle BPEL demands a technical setup, fitting for Oracle-aligned environments but adds complexity. ServiceNow Orchestration offers a smoother and quicker deployment experience with robust customer service support, easing the path for organizations seeking rapid integration.

Pricing and ROI: Oracle BPEL is attractive for its competitive pricing, especially for Oracle-centric businesses, providing ROI through cost-effectiveness. ServiceNow Orchestration, despite a higher initial setup cost, delivers substantial ROI via efficient automation and reduced operational impediments, presenting a compelling long-term value proposition.

To learn more, read our detailed Oracle BPEL vs. ServiceNow Orchestration Report (Updated: July 2025).

Buyer's Guide

Oracle BPEL vs. ServiceNow Orchestration

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Oracle BPEL

Ranking in Process Automation

33rd

Average Rating

8.0

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

ServiceNow Orchestration

Ranking in Process Automation

10th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the Process Automation category, the mindshare of Oracle BPEL is 0.7%, up from 0.6% compared to the previous year. The mindshare of ServiceNow Orchestration is 4.0%, down from 4.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation

Featured Reviews

Jozef Ivanic

Senior Business Analyst at a manufacturing company with 201-500 employees

Support for human tasks despite challenges with protocols and adapters

It depends on your needs. Oracle BPEL is suitable for enterprise-wide systems. However, if you're building something smaller or don't know precisely what you need, it's better to start with something smaller. Oracle is a comprehensive bundle, and buying it exclusively for Oracle BPEL doesn't make sense. I'd rate the solution six out of ten.

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Dinesh Kumar Raghu

Senior Software Engineer at NewRocket

Fastest upgrading technology in the market currently

In each upgrade, ServiceNow is enhancing its product across various areas. They continuously improve different aspects one by one, ensuring that their service evolves with the changing needs. However, frequent upgrades may negatively impact the performance of instances. Therefore, for now, I don't recommend any additional upgrades. The current version fulfills everyone's requirements, and ServiceNow automatically updates annually, keeping pace with industry standards. They've been performing well, so I see no need for further upgrades, especially considering their consistent updates.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"What I find the most valuable about Oracle BPEL is that it saves me time."

"The solution is very seamless and fast."

"The most valuable feature is the support for human tasks."

"The product has everything we need."

"The data visualization is good."

"It has competitive AI capabilities."

"Great with IT processes and business processes."

"The product has a flexible interface for development."

"Provisioning of new systems is among the most impactful features for automating complex workflows with ServiceNow Orchestration."

"Employee onboarding, de-boarding, and other service-provision features make the process easier and it saves us a lot of time."

"The iTerm suite is also crucial for visibility and optimization."

"It's scalable."

More ServiceNow Orchestration pros

Cons

"Some user-defined functions for transformation must be added to the next release of the solution."

"In the next release, I would like to see REST improved and new technologies for microservices. I'd like to see more containers for separating containers."

"The solution's integration with SAP should be seamless because some formats are not accepted in SAP but are accepted in Oracle BPEL."

"They need to have support for new protocols like GraphQL and possibly some out-of-the-box adapters for SAP and other big systems."

"The deployment requires awareness among the project staff."

"I would like a user experience module to be added."

"We cannot perform GUI automation using the tool."

"The automatic remediation needs enhancement, particularly integrating ServiceNow with tools like SolarWinds and Logic Monitor. It is functional, but it needs improvement."

"From my space, the only thing that I can say is the spinning up with Google Cloud Services."

"The flow rate for releases and updates is very, very slow and does not meet customers' objectives for scalability."

"Frequent upgrades may negatively impact the performance of instances. Therefore, for now, I don't recommend any additional upgrades."

"There should be connectors to cover at least the top industry applications, and they should be easier to configure in a plug-and-play fashion."

More ServiceNow Orchestration cons

Pricing and Cost Advice

"The solution's pricing is moderate and not expensive."

"The product is moderately priced."

"The cost of the solution is based on the number of plugins, conductors and integrations used and is charged annually. The licensing cause has been increasing gradually which makes it difficult to access. Initially offer free features but over the time the charges rise which make it an expensive solution with limited features. Along with that, the integration issues persist and require additional middle where and internet connectivity for effective usage."

"ServiceNow doesn't give a clear cost indication. They have different contracts with different organizations and it's all about negotiation, so you don't know how they are doing at the cost level."

"It is quite expensive because we've had some customers come back and say it's quite pricey because in order for them to go ahead with Orchestration, they must have already been paying for Discovery, service mapping, and a few other things."

"It is not very expensive."

"This is an expensive product, but it is the best in the market considering the features and lack of competitors."

"In terms of price, this solution is at the higher end of what you'll find."

"The solution is costly and orchestrations are very expensive."

"Pricing is custom to every customer."

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Top Industries

By visitors reading reviews

Manufacturing Company

14%

Performing Arts

12%

Financial Services Firm

Computer Software Company

Financial Services Firm

21%

Computer Software Company

10%

Manufacturing Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What needs improvement with Oracle BPEL?

They need to have support for new protocols like GraphQL and possibly some out-of-the-box adapters for SAP and other big systems. It should be better if the SAP adapter were included in the bundle.

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What is your primary use case for Oracle BPEL?

We primarily use Oracle BPEL for process automation. It is used for workflows for documents, data transfers, and other processes implemented for our customers.

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What advice do you have for others considering Oracle BPEL?

See all answers

What do you like most about ServiceNow Orchestration?

The interface of the solution is very user friendly and it is easily accessible via a simple URL. This makes it easier to complete the UI based tasks but using other features require expertise in l...

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What is your experience regarding pricing and costs for ServiceNow Orchestration?

The cost of ServiceNow Orchestration is considered medium; it is expensive but powerful. I would rate the pricing experience as a six out of ten.

See all answers

What needs improvement with ServiceNow Orchestration?

The third-party integrations are challenging when the tools are not from ServiceNow ( /products/servicenow-reviews ) partners. This presents issues when integrating solutions from other vendors.

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Comparisons

Camunda vs Oracle BPEL

Compared 38% of the time

Flowable vs Oracle BPEL

Compared 31% of the time

Control-M vs Oracle BPEL

Compared 17% of the time

Bonita vs Oracle BPEL

Compared 14% of the time

More Oracle BPEL Competitors

Camunda vs ServiceNow Orchestration

Compared 47% of the time

Control-M vs ServiceNow Orchestration

Compared 16% of the time

Temporal vs ServiceNow Orchestration

Compared 7% of the time

IBM BPM vs ServiceNow Orchestration

Compared 5% of the time

Nintex Process Platform vs ServiceNow Orchestration

Compared 5% of the time

More ServiceNow Orchestration Competitors

Product Reports

Buyer's Guide

Process Automation

July 2025

Download Oracle BPEL product report

Buyer's Guide

ServiceNow Orchestration

July 2025

Download ServiceNow Orchestration product report

Also Known As

BPEL Process Manager

No data available

Overview

Oracle BPEL (Business Process Execution Language) Process Manager is a tool for designing and running business processes. This product provides a comprehensive, standardsÂbased and easy to use solution for creating, deploying and managing crossÂapplication business processes with both automated and human workflow steps â all in a serviceÂoriented architecture. Oracle BPEL Process Manager is a powerful integration tool for the enterprise. Its ability to connect to external systems and process, mixed with its support for a variety of presentation technologies makes it an ideal tool for defining and implementing business process logic.

Oracle

ServiceNow is the fastest-growing enterprise cloud software company in the world above $1 billion (2018 revenue was $2.6 billion, up 36% year over year). We deliver digital workflows that create great experiences and unlock productivity to approximately 5,400 enterprise customers worldwide, including almost 75% of the Fortune 500.

ServiceNow

Sample Customers

Nacional Monte de Piedad IAP, Bimbo S.A. de C.V., Intelligent Pathways, DVZ Datenverarbeitungszentrum Mecklenburg-Vorpommern GmbH, Arqiva

experian, BEACHBODY, HealthPartners, Banosoft

Buyer's Guide

Oracle BPEL vs. ServiceNow Orchestration

July 2025

Free Report: Oracle BPEL vs. ServiceNow Orchestration

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