We performed a comparison between OpenText Real User Monitoring and Splunk APM based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The Real User Monitor, with its transaction and synthetic transaction monitoring, is the typical classic in APM cases when the customer would like to do transaction monitoring. Micro Focus scores better where the underlying infrastructure management is also covered by Micro Focus tools."
"The most valuable feature is application performance monitoring."
"The reporting feature is good for us."
"The technical support is good at resolving issues."
"Real User Monitor has improved our productivity."
"The most useful feature of this solution is tracking. When the application's traffic has been monitored it is taken from that particular application and analyzed. It is then given a live session of that particular user. For example, if you are using your bank application to do some kind of transaction, everything that you do can be tracked by that application."
"Very easy to implement."
"The volume it handles is very good, including the number of metrics, the volume number of traces, and more."
"Splunk's dashboards are great."
"It is a good tool. It allows you to set alerts for application and infrastructure monitoring, and it allows you to create dashboards."
"The most valuable feature is dashboard creation."
"The solution is stable and reliable."
"The most beneficial aspect of Slunk APM is the ATM, which is the map displaying the inbound and outbound relationships of the microservices, as well as the traffic between these dependencies. This feature provides us with valuable insights and helps us understand the interactions between different microservices."
"The most valuable features are troubleshooting and optimizing application performance."
"This solution is very quick to deploy as it is a SaaS solution and integrates with tools like ServiceNow."
"One area to improve is the user interface, of course. The second one is their R&D has virtually stopped building a product roadmap."
"Some issues with login errors."
"Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel."
"This technology is considered to be older."
"Everybody is moving away from traffic and installing agents on the application to do the job, but Micro Focus is using traditional ways to collect the traffic. They should change their architecture completely."
"When we want to monitor our encrypted traffic, this product doesn't work because our cipher is not supported."
"We would like to see support for non-Windows environments."
"The UI enhancements could be a way to improve the solution in the future."
"Splunk APM should include a better correlation between resources and infrastructure monitoring."
"There are some predefined metrics.......we may want to create customized metrics."
"They can improve the flow system and the keyword language. It has predefined keywords, but they can be improved."
"Splunk's functionality could be improved by adding database connectors for other platforms like AWS and Azure."
"The UI enhancements could be a way to improve the solution in the future."
"The licensing model is expensive. We need to monitor the amount of data ingested because the cost is based on the data collected."
"I've been using the Splunk query language, and it can be a bit time-consuming to set up the queries I need."
More OpenText Real User Monitoring Pricing and Cost Advice →
OpenText Real User Monitoring is ranked 46th in Application Performance Monitoring (APM) and Observability with 8 reviews while Splunk APM is ranked 13th in Application Performance Monitoring (APM) and Observability with 13 reviews. OpenText Real User Monitoring is rated 6.2, while Splunk APM is rated 8.2. The top reviewer of OpenText Real User Monitoring writes "The reports and metrics we collect help us to improve our services". On the other hand, the top reviewer of Splunk APM writes "Provides great visibility, analysis, and data telemetry". OpenText Real User Monitoring is most compared with AppDynamics, Dynatrace, Honeycomb.io and VMware Aria Operations for Applications, whereas Splunk APM is most compared with Splunk ITSI (IT Service Intelligence), Sentry, Elastic Observability, Monte Carlo and Observe. See our OpenText Real User Monitoring vs. Splunk APM report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
