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OpenText Identity Manager vs SAP Identity Management vs SailPoint Identity Security Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of June 2026, in the Identity Management (IM) category, the mindshare of OpenText Identity Manager is 1.9%, down from 2.0% compared to the previous year. The mindshare of SailPoint Identity Security Cloud is 9.2%, down from 19.4% compared to the previous year. The mindshare of SAP Identity Management is 2.1%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM) Mindshare Distribution
ProductMindshare (%)
SailPoint Identity Security Cloud9.2%
OpenText Identity Manager1.9%
SAP Identity Management2.1%
Other86.8%
Identity Management (IM)
 

Featured Reviews

reviewer2401464 - PeerSpot reviewer
Architect at a consultancy with 51-200 employees
Updates systems quickly and does not have a limit on the number of users
NetIQ does not have a limit on the number of users. The tool is secure by nature. It can have more than one billion users. Event-based systems know what has to be changed. SQL-based systems can only change using time and date. Event-based systems provide immediate results, while SQL-based systems need time to sync. It is totally different from a security perspective. Event-based systems can update all the systems in seconds or minutes. Other systems do it within 24 hours. The basic event-based system is AI-driven. It has some kind of robotics and programming. Other tools need programming. I like systems that have prebuilt ideas of security. NetIQ has been in the market for a long period. It has all the systems and connectors. There is not much coding. We just need to configure the products. We need not do any programming. I haven't seen any other product that needs only configuration to do the job. Most products in the market are SQL-based. They need programming. Some service providers who sell other products to customers do not sell NetIQ because they can make more money by selling solutions that need more consultancy and programming. More hours lead to more money.
ND
Principle at a manufacturing company with 10,001+ employees
User access management excels but needs enhancements with integration capabilities
I was aware of that because I used to manage these solutions earlier on, but it was purchased by the Procurement team, so I was not involved in any of those.There are certain details I may not be able to disclose currently, but we can speak in general about a number of products and tools that are ongoing. I have not been using access management controls here, so I don't have the latest features or details or hands-on experience in that space. I cannot share all the details about the improvements in security operations since we were exploring some products, but I'm familiar with Saviynt as I was one of their partners for other solutions, and currently, I cannot disclose a lot of performance related to my current roles.
FM
Sales Executive at Minsait
Identity management enhances connectivity and productivity with streamlined access and robust security, offering time-saving processes and facilitating seamless integration with other BI tools
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and workshops that are currently performed for partners to their final customers, as many customers want to know what's new and what else they can do without solely depending on the partners. For SAP support in Brazil, everything is in English, which poses a difficulty for many customers. The support could be improved for the specific needs in Brazil, as many customers have difficulty accessing the support center due to the language barrier. This feedback is specific to Brazil, though it's unclear if SAP receives similar feedback from other countries. It could certainly be enhanced with Portuguese documents, among other improvements.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"NetIQ does not have a limit on the number of users."
"It's a very flexible tool, so you can synchronize multiple sources of data and you have multiple connections to various kinds of systems."
"To my knowledge it is the only event based IDM system."
"The identity vault, password syncing and self service Password Reset are valuable features, and NetIQ does a good job with password syncing among directories."
"NetIQ Identity Manager is by far the most flexible product available, and the pricing is incredibly good, even if you're not situated in the BeNeLux."
"It has reduced time and resource costs due to automation of previously hand-managed tasks like provisioning, granting access, distribution and access to different enterprise connected applications."
"The most valuable features are Password Reset Alerts, Password Sync, and SQL connectors."
"I like the eDirectory feature."
"Automated accounts provisioning during the on-boarding process."
"Good life cycle management, segregation of duties, and analytics features."
"The product feature is quite nice and simple, especially in terms of the UI and implementation."
"SailPoint IdentityIQ has more enriched out-of-box connectors than the others."
"This solution has improved our organization through its ease of application onboarding, approvals, provisioning, and lifecycle UI performance."
"Access certification and provisioning are two of the solutions most valuable features."
"Provisioning in multiple environments."
"It significantly reduces the workload for certification processes."
"The tool's most valuable features are its access control and approval of access requests. The self-service password reset feature is efficient. Role management capabilities streamline user access by assigning and revoking roles."
"The most valuable features of SAP Identity Management are business roles and automated user provisioning."
"With SAP IDM we have stopped manually managing all changes in user accounts after his/her transferring between organizational units."
"Automatic provisioning by designed workflows are valuable in any authorization audit."
"NW IDM is extremely flexible, and with a small amount of effort you can integrate the basic provisioning for most of the commonly used modern systems."
"What I found most valuable in SAP Identity Management is process automation. The solution also gives transparency about what is happening and why which I find beneficial. Another feature I found valuable in SAP Identity Management is integration. It has very good integration."
"The most valuable feature is the user experience for managing information."
"What I like about SAP Identity Management is that it's stable for experienced users and suitable for access management, not just for SAP accounts, but for Active Directory, including file sharing and process sharing."
 

Cons

"Areas for improvement are further enhancing the access granting process to reduce time and improve accuracy."
"The interface is old and outdated, and the design software seems archaic."
"The solution architecture is somewhat complex. For some components, the necessary resilience is not inherent."
"Scalability becomes an issue if the vision changes from the initial implementation. Not being flexible and having to rewrite quite a bit of code for even a simple added feature makes it difficult."
"NetIQ Identity Manager can improve the bulk account uploads, it's very slow. We work in the education sector, and every year we have approximately 20,000 accounts to create in a very short period, the NetIQ Identity Manager has a problem with this, we need to use a batch job."
"NetIQ Identity Manager could improve by updating the user portal, it is out of date."
"Technical support is average. When it's come to complex issues, it takes longer than expected to solve."
"We have another system that is using the SAML system, and we also integrate with Active Directory only. If NetIQ Identity Manager can integrate directly, we would not need to use the Active Directory directory."
"The user interface could be slightly improved. It could be made simpler and more user-friendly, however, it is good enough right now."
"Some of the configuration options could be more automated, but this is a complex problem and I do not expect a simple solution."
"The cost of this solution is high. The technical assistance center could be improved. They're very good, but considering the intricacies of the solution, they can further improve."
"Regarding the scope for improvement in the solution, reporting is an area that can be a bit more UI-oriented."
"SailPoint lacks some features like privileged account management and access management features found in products like Okta."
"I would rate the vendor support around five out of ten. Sometimes, the support is slow, and they often suggest resorting to expert services."
"Additional details during account aggregation failures to help quick troubleshooting."
"I would like for the next release to have a more user-friendly interface."
"I find SAP Identity Management complicated to use. Maintaining it is also complex."
"What needs improvement in SAP Identity Management is its compatibility with third-party applications. We'd like to get connectors or plugin settings to make it easier to manage other applications, whether SAP or non SAP applications. As SAP Identity Management is not compatible with non SAP applications, some of the clients are looking for other IDM applications such as SalePoint and Saviynt, so this is an issue we've observed in the solution."
"The current functionality allows you only to change one user at a time. There is no option to maintain the business roles from the UI using standard validation or imports, so you have to build your business roles one by one."
"I believe they could make a lot of improvements on SAP IDM. There is also a lack of startup connectors to different systems, and they could have better cloud integration connectors for SAP IDM."
"I have encountered issues with the host authentication feature."
"Research and marketing need to be improved."
"SAP Identity Management can improve risk analysis and authority checks."
"SAP Identity Management can improve risk analysis and authority checks."
 

Pricing and Cost Advice

"Micro Focus is flexible when it comes to price. The cost varies from customer to customer. There are no additional costs, though. Everything is included."
"I would rate the pricing a two out of ten, with one being low price and ten being high price. It is significantly more cost-effective than the major players in the market."
"The solution is quite affordable."
"It would easily help them in getting more market and more customers if more consultants knew about their software. If they could keep it free for schools for teaching purposes, it would be good. I had to pay myself to get it and use it for training. Their competitors are giving it for free. I had to pay for it myself. They are losing market to their competitors."
"The price of the solution is a bit high and could be reduced."
"You just need to be aware that the more systems you connect, the more license fees you have to pay."
"SailPoint is higher in price as compared to Saviynt. The initial cost of SailPoint is very high. There are additional costs to the standard licensing fees."
"SailPoint IIQ is the best of best. That is reflected in the pricing of the solution. The pricing is based on the number of identities."
"SailPoint IdentityIQ is too expensive for small and medium companies. It is an expensive product."
"They are expensive."
"It is affordable licensing."
"The product is expensive. I rate its pricing an eight out of ten."
"Its price is okay. It provides good value for money. It is subscription-based. You can go for a one-year or three-year subscription."
"The price of the solution could improve, it is not priced well for smaller businesses to afford."
"I rate the solution's pricing a four out of ten."
"When evaluating the price of any product, I first look at how it meets my business requirements and if it meets requirements adequately and predictively. Currently, I don't see this from SAP Identity Management, so pricing for it is expensive, in my opinion."
"The licensing cost varies depending on the specific requirements and deployment size."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Outsourcing Company
8%
Manufacturing Company
8%
University
7%
Financial Services Firm
16%
Manufacturing Company
9%
Computer Software Company
8%
Educational Organization
6%
Manufacturing Company
13%
Energy/Utilities Company
7%
Comms Service Provider
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise6
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise8
Large Enterprise43
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise6
 

Questions from the Community

What is your experience regarding pricing and costs for NetIQ Identity Manager?
The pricing depends on whether we buy the solution as a service or a license. The license is expensive. If we buy it ...
What needs improvement with NetIQ Identity Manager?
The tool is used mostly in big systems to understand what is happening. There are not many technicians who know how t...
What is your primary use case for NetIQ Identity Manager?
NetIQ Directory is the main function of the product. As far as I know, it is the only event test directory that exist...
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to m...
What advice do you have for others considering SailPoint IdentityIQ?
You can use SailPoint Atlas to take identity security to the next level. In SailPoint IIQ, writing a custom connector...
What needs improvement with SAP Identity Management?
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implemen...
What is your primary use case for SAP Identity Management?
The use cases for SAP Identity Management include the logistics company, and we also have a beverage company that is ...
What advice do you have for others considering SAP Identity Management?
My clients use SAP Identity Management for managing access rights efficiently based on user roles. I have experience ...
 

Also Known As

Novell Identity Manager
IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello
SAP NetWeaver Identity Management, NetWeaver Identity Management
 

Overview

 

Sample Customers

Sheetz
Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
State of Indiana, Automotive Resources International (ARI), Alliander N.V., Chemion Logistik GmbH, Seoul National University Bundang Hospital (SNUBH)
Find out what your peers are saying about One Identity, SailPoint, Microsoft and others in Identity Management (IM). Updated: May 2026.
896,692 professionals have used our research since 2012.