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SAP Identity Management pros and cons

Vendor: SAP
3.9 out of 5

Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

SAP Identity Management offers seamless integration with SAP applications and requires no customizations, enhancing compatibility.
It supports two-factor authentication and extends functionality beyond basic SSO.
The role management features are efficient for managing automatic user administration and provisioning.
It provides strong access control and approval processes, suitable for experienced users managing access to Active Directory.
Process automation and transparency are key benefits, giving insights into ongoing actions.

CONS

SAP Identity Management needs improved research and marketing efforts.
It requires SSO functionality for the HANA modules SAP is releasing.
There is a lack of startup connectors for different systems, and better connectors are needed for SAP IDM.
Compatibility with third-party applications needs improvement, and they should provide connectors or plugin settings for easier management of both SAP and non-SAP applications.
Pricing for SAP Identity Management could be better.
 

SAP Identity Management Pros review quotes

SystemMa1339 - PeerSpot reviewer
System Manager at a transportation company with 51-200 employees
May 16, 2019
The most valuable feature is the user experience for managing information.
Business36e2 - PeerSpot reviewer
Business Systems Lead at a retailer with 1,001-5,000 employees
May 16, 2019
Rather than implement a basic SSO, this solution assisted us with setting up two-factor authentication.
TS
System Analyst Lead at a pharma/biotech company with 10,001+ employees
Aug 24, 2020
It provides basic automatic user administration and role provisioning to save time.
Learn what your peers think about SAP Identity Management. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,425 professionals have used our research since 2012.
Jwalant Dalal - PeerSpot reviewer
Lead Consultant at Wipro
May 15, 2022
What's most valuable in SAP Identity Management is that it's easily an out-of-the-box solution for connectivity with SAP applications. We do not have to do any customizations, and this makes the solution very compatible with most SAP applications. SAP Identity Management is also very user-friendly.
AO
SAP Technical Analyst at Frasers Property Australia Limited
Jul 26, 2022
The most valuable features of SAP Identity Management are business roles and automated user provisioning.
GD
Security Consultant at a consultancy with 10,001+ employees
Oct 12, 2022
What I found most valuable in SAP Identity Management is process automation. The solution also gives transparency about what is happening and why which I find beneficial. Another feature I found valuable in SAP Identity Management is integration. It has very good integration.
Kiril Petkov - PeerSpot reviewer
CEO at a energy/utilities company with 201-500 employees
Nov 11, 2022
What I like about SAP Identity Management is that it's stable for experienced users and suitable for access management, not just for SAP accounts, but for Active Directory, including file sharing and process sharing.
Imran  Rafi - PeerSpot reviewer
SAP HXM & Integration consultant at Kaar Technologies
Jun 13, 2023
The setup process is straightforward.
Mo Sayed - PeerSpot reviewer
SAP enterpise cloud architect at ECC Experienced Certified Consulting
Mar 14, 2024
The tool's most valuable features are its access control and approval of access requests. The self-service password reset feature is efficient. Role management capabilities streamline user access by assigning and revoking roles.
FM
Sales Executive at Minsait
Jul 3, 2025
Some processes that they used to perform in two to three days now take one to two hours, which has been really beneficial for them regarding the time saved.
 

SAP Identity Management Cons review quotes

SystemMa1339 - PeerSpot reviewer
System Manager at a transportation company with 51-200 employees
May 16, 2019
Research and marketing need to be improved.
Business36e2 - PeerSpot reviewer
Business Systems Lead at a retailer with 1,001-5,000 employees
May 16, 2019
It needs to have the SSO for the HANA modules that SAP is releasing.
TS
System Analyst Lead at a pharma/biotech company with 10,001+ employees
Aug 24, 2020
A lack of startup connectors to different systems, and could have better connectors for SAP IDM.
Learn what your peers think about SAP Identity Management. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,425 professionals have used our research since 2012.
Jwalant Dalal - PeerSpot reviewer
Lead Consultant at Wipro
May 15, 2022
What needs improvement in SAP Identity Management is its compatibility with third-party applications. We'd like to get connectors or plugin settings to make it easier to manage other applications, whether SAP or non SAP applications. As SAP Identity Management is not compatible with non SAP applications, some of the clients are looking for other IDM applications such as SalePoint and Saviynt, so this is an issue we've observed in the solution.
AO
SAP Technical Analyst at Frasers Property Australia Limited
Jul 26, 2022
SAP Identity Management can improve risk analysis and authority checks.
GD
Security Consultant at a consultancy with 10,001+ employees
Oct 12, 2022
One of the areas for improvement in the solution is its user interface which needs to be up-to-date and fancier, in particular, have better visualization in terms of the tabs and buttons. The user interface of SAP Identity Management should be improved based on the latest trends.
Kiril Petkov - PeerSpot reviewer
CEO at a energy/utilities company with 201-500 employees
Nov 11, 2022
I find SAP Identity Management complicated to use. Maintaining it is also complex.
Imran  Rafi - PeerSpot reviewer
SAP HXM & Integration consultant at Kaar Technologies
Jun 13, 2023
The pricing could be better.
Mo Sayed - PeerSpot reviewer
SAP enterpise cloud architect at ECC Experienced Certified Consulting
Mar 14, 2024
I have encountered issues with the host authentication feature.
FM
Sales Executive at Minsait
Jul 3, 2025
For SAP support in Brazil, everything is in English, which poses a difficulty for many customers.