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Julia Frohwein - PeerSpot reviewer
Senior Director of Delivery at PeerSpot (formerly IT Central Station)
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What needs improvement with Symantec Siteminder?

Please share with the community what you think needs improvement with Symantec Siteminder.

What are its weaknesses? What would you like to see changed in a future version?

PeerSpot user
7 Answers
Sr IAM/PAM Engineer at a retailer with 10,001+ employees
Real User
Top 20Leaderboard
15 December 21

An area Siteminder could improve on is that there are a few limitations, in terms of new protocols for OpenID. If I want to have different scopes, the features are limited. They also do not have APIs exposed, which is a major drawback. API is a feature I would like to see included in the next release.

Umair (Abu Mohaymin) Akhlaque - PeerSpot reviewer
Enterprise Solutions & Services Head at Duroob Technologies
Real User
Top 5Leaderboard
15 September 21

The performance could be better. The support could be faster. Sometimes when your customer has a legacy application and they want to make a single sign-on, you cannot do it with SiteMinder. The solution doesn't support client-based Java. You do need to be pretty comfortable with the product in order to use it. The product needs to invest in enhancements. They are not innovating anything lately. The competition is beginning to pull ahead of them and they are getting left behind. The cost of the product is a bit high.

Middleware System Engineer at a insurance company with 11-50 employees
Real User
Top 20Leaderboard
19 October 20

Some of the new protocols, like OAuth 2.0, could be improved. It would be nice to see a better cloud-based solution that's both easy and accessible for all organizations.

Assistant General Manager at Tata Consultancy Services
Real User
26 January 20

Since we're in the early stages of examining the solution, it's hard to predict what might be lacking. We're currently unable to find information about if the solution can do a full implementation with SQL. Some better and more accessible documentation for new users or those curious about the product would be helpful. We want to implement a simple application. Currently, from what we're finding, we're not sure if it would work the way we need it to.

Cyber Security Specialist at a tech services company with 1,001-5,000 employees
Real User
12 January 20

To add more value to this solution it needs to be more user-friendly. This is what is really needed in the next release of this product.

Amlan Sahoo - PeerSpot reviewer
Systems-Engineer at Infosys
Real User
31 May 18

* The GUIs are not very clear, especially when integrating with other products from CA. * Like CA IDM, there can be challenges. One needs to know that they have great hands-on on their app servers to understand the logic and deploy it accordingly. * There were challenges with version compatibility, and this is something that I did not like. This all happened during the second phase while trying out various integrations.

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Sr. Manager at Duroob
Real User
15 February 17

I think the future release is, if you ask me, I think they have done a lot in the new release, especially the front end. The front end was not as good. CA did a good job in doing it, especially when I look at the new identity suite. They have done a good job in changing the overall look and feel. This is actually what the customer was looking for. The look and feel was not good in the earlier product. It's a journey, so we just completed one of the requirements for the customer. CA has reporting at the moment. With the reporting, every particular segmented product has a reporting engine. I would like to see centralized reporting for all of them together. If an enterprise customer has all of these three or four modules for security, he will get consolidated reporting. A problem we had with the customer was, at the moment, we were asked, “Are you able to integrate these products together?” Were we able to get the requirement done for the customer, as a business requirement? The reporting side we were unable to do it out-of-the-box. If CA consolidates the reporting for all three together, it may be easier. I'm not sure, but it may be easier.

Related Questions
Mar 20, 2021
I'm looking for Siteminder identity platform pricing for users in saml athenticationb. What kind of Siteminder account support is there for this feature?
it_user786423 - PeerSpot reviewer
User with 1,001-5,000 employees
Apr 30, 2018
I would like to receive the pros and cons about IBM Tivoli Access Manager (IBM Security Access Manager and CA SSO (CA SiteMinder).
See 1 answer
PeerSpot user
Sr. Solution Strategist Security - Platinum Accounts at CA Technologies
30 April 18
I have been in the industry both as a buyer of these products and now I am on the vendor side. I have noticed that most of the folks answering are, like politicians, answering a different, and unasked question without addressing your question. I will do my best to answer the question you asked. Out of the gate and to the best of my knowledge IBM TAM is going end of life and has been renamed to ISAM. It consists of two primary components A user registry, and an authorization service consisting of an authorization database and an authorization engine that performs the decision-making action on the request. Tivoli Access Manager is not a single product but rather a family of products that use the same core authorization and authentication engine. Past similarities notwithstanding CA SSO has come a long way and CA has shifted left as has their product stack. CA SSO is • Industry leader. Consistently recognized as an industry leading solution by independent market research organizations, and proven in some of the most demanding environments in financial, telecommunications, and government organizations. Flexible architecture. Supports five different deployment architectures that can be used jointly or independently to meet varying business needs. These architectures include: agent and gateway-based policy enforcement points, open federation standards, format flexible cookie, and REST and SOAP-based web services.Interoperability. Provides validated integration and SSO across hundreds of applications on a broad range of platforms, including app servers, collaboration environments, cloud apps, ERP apps, mobile devices and web servers. Enhanced session assurance. Prevents hackers from hijacking legitimate sessions with stolen cookies through CA's patented DeviceDNA™ device validation process. Hybrid cloud. Integrates with CA Identity Service to enable seamless access across cloud and on premises applications optionally launched via a simple to use integrated UI. Out of the Box Integration – the solution is tested against more than 450 different third-party product combinations to ensure the widest platform support in the market.
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